Hey seems like there's no way to use the automation rules to add a SKU to orders.Since my packaging filters only exist in Shipstation where all orders are filtered into the different package size bins I need Shipstation to update my inventory system ...
The U.S. is ending the De Minimis exemption for shipments under $800 on August 29th, 2025.My main concern is properly declaring USMCA-compliant products to keep them duty-free. UPS by Shipstation doesn't seem to have an integrated way to submit the U...
How can I add product photos when printing the Shipping Label/ Packing slip combo on 8.5" x 11" integrated label and packing slip form?I was able to do it on the solo packing slip by editing the template, but I see no way to do it on the ship label c...
I need to pull a report of the number of units of products that are in orders awaiting shipment. While there isn't a solution for this in insights, I was able to get what I needed this way:In the orders grid, select Awaiting Shipment.Selecting all th...
Developing an eCommerce app that utilizes ShipStation API v2. Our app uses the API to get rates and print shipping labels for customer orders.When requesting rates with delivery_confirmation parameters (direct_signature, signature, adult_signature, e...
Dear ShipStation Management, I am writing to express my deep frustration and disappointment with the ongoing support experience I have been receiving. As a long-time customer on your highest-tier membership plan, I expect competent, timely, and knowl...
I have a missing package that has exceeded the guaranteed delivery time, but the chat is not working to contact customer service. No matter what I type in, it responds instantly with the following:"Whoops! A technical glitch just snuck in. Try rephra...
Sorry if this has been answered already. Our Shopify account will import all taxes into ShipStation which leads to a massive headache regarding our books. Is there a way to disable the syncing of Shopify tax info/values into ShipStation? Primarily re...
Dear ShipStation Community,I am writing this post to alert fellow users about serious concerns I’ve encountered regarding ShipStation’s handling of account security and data privacy. My recent experience has raised red flags that I believe all users ...
Not sure if it's a 2FA issue or servers down or something else, but unable to login once again. I seem to be stuck in a cycle where I enter my credentials, get sent a 2FA code via email, enter the code, then get a blank white screen. Have run in this...
Hi allMy son is in his final year at Bournemouth University and writing his dissertation/research project on the impact of Brexit on UK SME's who export to the EU.To complete his research he needs to interview 2 more companies (2 people at each) on a...
Last couple days the orders we do on Amazon directly will no longer take them out of the que on Shipstation
Seems recently when I first attempt to login Shipstation I just get the spinning gear. If I open another tab it opens quickly. Have same issue on 2 different PCs using Chrome but worse with Edge and FirefoxBeen using Shipstation for years........
Since the ShipStation Connect issue back in September, ShipStation is not working as efficiently as it used to. The label is purchased from the carrier, but never prompts me to print the label and hardly ever automatically prints regardless of the se...
Creating label and assigning carrier is having problem. Is there a problem with shipstation right now?
Hello Everyone -This morning when I logged in to our ShipStation account, I was stunned by a message that my Enterprise Subscription has been cancelled as of 01/06/2024. I must select a plan if I choose to renew. At first I thought maybe my Credit Ca...
Hey ShipStation merchants! Join us for an interactive virtual session on Nov. 30th to learn how your business can automate and scale your fulfillment operations using Dropship Manager–wherever you sell, however you ship. Hear from user Cocktail Couri...
Join us for a free online event with international shipping experts from ShipStation and DHL Express.In this live product demo, we’ll show you how to enable discounted DHL Express rates from ShipStation, set up your international shipping settings, a...
New V3 app store in our account this morning and now our orders are being updated to shipstation? We did nothing different this am when we showed to work. Got the first round of orders that were in shipstation done and labels printed. First indicatio...
Anyone experiencing inaccurate data like third party defaults not working and then when you update it, the data reverts back to the wrong data when you close the pop up?
So aggravated! trying to use shipstation ups account and cannot get any labels. Was working fine last week. I have been on hold on the phone since 11 am, it is now 2:15 pm. I have started a ticket and got an email saying that help was on the way. sti...
Calling all ecommerce dreamers! Get ready to embark on a journey to "Shipping Nirvana" with ShipStation and BigCommerce. Join us for an engaging webinar where experts from ShipStation and BigCommerce converge to share their knowledge and experience i...
Join us on 8/15 as ShipStation teams up with Justuno, Tinuiti, and Stacker for a data-filled panel discussion. The panel of experts will be taking a look at various data points derived from each partner’s original research and providing sound advice ...
In collaboration with DHL Express, ShipStation wants to invite you to join us for our upcoming live product demo!Learn how to grow your ecommerce business by going global while saving on costs with ShipStation and DHL Express. Our partnership can hel...
So we're a long time SS user. We've had the same scales for several years- older Mettlers that do a great job. A little over a month ago, the scales just stopped passing a weight back to SS. We contacted support, who had us take a video, as this is i...
Survey by Shipstation at daisurvey.com - does anybody know if this is legitimate?
Hello,Does anyone have any advice for different options to insure USPS packages shipped through shipstation without using shipsurance? We had been using shipsurance, but recently received a letter from them that we are now excluded from coverage. So ...
Import from eBay worked over the weekend then stopped working for one of my eBay stores. I am getting the following error.An error occurred attempting to update orders: Order #0: 'Ship Street1' must not be empty. 'Ship City' must not be empty. 'Ship ...
Just got off of chat with support and they noted the below:9:58:36 PM) Ntombifuthi M.: Thank you. One moment while I pull up your account.(10:00:48 PM) Ntombifuthi M.: Thank you for your patience, reason why your orders are not coming through it is b...
I have set up the basics of my shipstation account myself but I am in need of a freelancer who can help configure the rest of the setup and integrate to my webflow site.