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Forum Posts

Scale Not Reading Correctly- Ongoing- Frustrating

So we're a long time SS user. We've had the same scales for several years- older Mettlers that do a great job. A little over a month ago, the scales just stopped passing a weight back to SS. We contacted support, who had us take a video, as this is i...

admin69 by Occasional Contributor
  • 23 replies
  • 14 kudos

Insuring USPS w/o Shipsurance

Hello,Does anyone have any advice for different options to insure USPS packages shipped through shipstation without using shipsurance? We had been using shipsurance, but recently received a letter from them that we are now excluded from coverage. So ...

Songbird by First-timer
  • 6 replies
  • 0 kudos

Resolved! Anyone else still having issues with eBay Order Import

Import from eBay worked over the weekend then stopped working for one of my eBay stores. I am getting the following error.An error occurred attempting to update orders: Order #0: 'Ship Street1' must not be empty. 'Ship City' must not be empty. 'Ship ...

ralks by Occasional Contributor
  • 6 replies
  • 0 kudos

Anybody elses eBay connection down?

Just got off of chat with support and they noted the below:9:58:36 PM) Ntombifuthi M.: Thank you. One moment while I pull up your account.(10:00:48 PM) Ntombifuthi M.: Thank you for your patience, reason why your orders are not coming through it is b...

HeKeyCo by New Contributor
  • 5 replies
  • 1 kudos

I big pile of labels overnight

I awoke to a big pile of labels last night. Like somebody ran Diags and printed the results... About 200 labels were used or fed off.

charmlt by New Contributor
  • 0 replies
  • 0 kudos

I can't login. Whoever is in charge, please help.

I can't login therefore I can't talk to support using chat.Please help if any of you work for shipstation sees this.When I login it stops at this page and I can't continue.Thank you!

Johnkkang by New Contributor
  • 1 replies
  • 0 kudos

Join ShipStation at Commerce Roundtable Season 9 on July 27th

  The Commerce Roundtable Season 9 is in two weeks on July 27th and we want you to join us there!   Experts from Sendlane , BigCommerce , justunosocial , rewind , and ShipStation, will be sharing insights on how to enhance your 2022 Multi-Store strat...

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No access on the website

Hi We are having trouble logging in to ship station. Is there something wrong?Thank you

Kybbship by First-timer
  • 0 replies
  • 0 kudos

Join us at ShipStation University San Diego on April 4th.

Attention SoCal ShipStation users! Are you interested in attending a FREE ShipStation event? ShipStation University has returned and our first stop is San Diego! Learn from our experts and stick around for happy hour + a networking session. More deta...

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Automation Webinar 25 Feb 21

Great demo of automation rules and very helpful multichannel overview by eBridge

PPF by New Contributor
  • 0 replies
  • 0 kudos