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Upcoming webinar on November 30th: Dropshipping at Scale

Hey ShipStation merchants! Join us for an interactive virtual session on Nov. 30th to learn how your business can automate and scale your fulfillment operations using Dropship Manager–wherever you sell, however you ship. Hear from user Cocktail Couri...


Anyone else experiencing label printing issues?

Since the ShipStation Connect issue back in September, ShipStation is not working as efficiently as it used to. The label is purchased from the carrier, but never prompts me to print the label and hardly ever automatically prints regardless of the se...

ss is not updating with new orders from the store

New V3 app store in our account this morning and now our orders are being updated to shipstation? We did nothing different this am when we showed to work. Got the first round of orders that were in shipstation done and labels printed. First indicatio...

data not accurate and changes not sticking

Anyone experiencing inaccurate data like third party defaults not working and then when you update it, the data reverts back to the wrong data when you close the pop up?

cerickson by Occasional Contributor
  • 4 replies
  • 1 kudos

"shipper number cannot be used "

So aggravated! trying to use shipstation ups account and cannot get any labels. Was working fine last week. I have been on hold on the phone since 11 am, it is now 2:15 pm. I have started a ticket and got an email saying that help was on the way. sti...

Scale Not Reading Correctly- Ongoing- Frustrating

So we're a long time SS user. We've had the same scales for several years- older Mettlers that do a great job. A little over a month ago, the scales just stopped passing a weight back to SS. We contacted support, who had us take a video, as this is i...

admin69 by Occasional Contributor
  • 26 replies
  • 14 kudos

Insuring USPS w/o Shipsurance

Hello,Does anyone have any advice for different options to insure USPS packages shipped through shipstation without using shipsurance? We had been using shipsurance, but recently received a letter from them that we are now excluded from coverage. So ...

Songbird by First-timer
  • 6 replies
  • 0 kudos

Resolved! Anyone else still having issues with eBay Order Import

Import from eBay worked over the weekend then stopped working for one of my eBay stores. I am getting the following error.An error occurred attempting to update orders: Order #0: 'Ship Street1' must not be empty. 'Ship City' must not be empty. 'Ship ...

ralks by Occasional Contributor
  • 6 replies
  • 0 kudos

Anybody elses eBay connection down?

Just got off of chat with support and they noted the below:9:58:36 PM) Ntombifuthi M.: Thank you. One moment while I pull up your account.(10:00:48 PM) Ntombifuthi M.: Thank you for your patience, reason why your orders are not coming through it is b...

HeKeyCo by New Contributor
  • 5 replies
  • 1 kudos

I big pile of labels overnight

I awoke to a big pile of labels last night. Like somebody ran Diags and printed the results... About 200 labels were used or fed off.

charmlt by Occasional Contributor
  • 0 replies
  • 0 kudos

I can't login. Whoever is in charge, please help.

I can't login therefore I can't talk to support using chat.Please help if any of you work for shipstation sees this.When I login it stops at this page and I can't continue.Thank you!

Johnkkang by New Contributor
  • 1 replies
  • 0 kudos

Join ShipStation at Commerce Roundtable Season 9 on July 27th

  The Commerce Roundtable Season 9 is in two weeks on July 27th and we want you to join us there!   Experts from Sendlane , BigCommerce , justunosocial , rewind , and ShipStation, will be sharing insights on how to enhance your 2022 Multi-Store strat...

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No access on the website

Hi We are having trouble logging in to ship station. Is there something wrong?Thank you

Kybbship by First-timer
  • 0 replies
  • 0 kudos

Join us at ShipStation University San Diego on April 4th.

Attention SoCal ShipStation users! Are you interested in attending a FREE ShipStation event? ShipStation University has returned and our first stop is San Diego! Learn from our experts and stick around for happy hour + a networking session. More deta...

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Automation Webinar 25 Feb 21

Great demo of automation rules and very helpful multichannel overview by eBridge

PPF by New Contributor
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  • 0 kudos