Hello all, When our NetSuite connector tries to import an order with a fractional quantity line item, ShipStation throws this error: An error occurred attempting to update orders: Input string '1.5' is not a valid integer. Path 'sales_orders[26].requ...
Anyone else having trouble with certain shopify data getting mapped to Custom Fields this week?I have two shopify stores connected to my shipstation account. For both of these stores, I have this custom field mapping:Custom Field 1 = Fraud RiskCustom...
If a product name in order data from cin 7 contains more than 200 characters it currently breaks the integration. It would be helpful if the integration truncated the product name to the character field limit.
I am using an app/software called Triple Check that scans and verifies the packing slip, SKU/s and shipping label to make sure that all three codes are confirmed. This has helped me reduce costly mistakes and given my fulfillment team confidence that...
- Is it just me or does the Product image and product weight not get imported into Shipstation Orders?- Walmart order weight integration was already requested in 2017 and I know SS doesn't update their system, but this is a big deal. Product weight f...
Trying to get ShipStation to connect to Shopify but no dice from either direction.I log into ShipStation > store setup > connect store > insert domain > "connect" > authorize ShipStation data update inside Shopify > "Update" - then it leads me direct...
We have a client that already has their Shopify store and they sell beverages with their Shipstation account connected to it. We will provide and fulfill their Apparel Merch that would also be sold on their Shopify. Can we connect our shipstation acc...
I am needing a developer or someone to help connect a "custom store" from our existing website in ShipStation. Does anyone have experience with this, or have anyone they recommend? ShipStation support said they do not connect customers with developer...
This issue has been brought up a couple times and has unfortunately not been fixed. It has to do with how the 'Notes from Buyer' field is imported from Shopify orders. After creating support tickets with both companies and receiving messages from Sho...
Hi,Does anyone know if and how I can use ship station with amazon vendor Direct Fulfillment. thanks
Etsy gift messages include two fields - one field for the message and a second field to write who the message is from.Currently only the message field is imported to Shipstation, so when it's printed out on our dispatch notes the recipient doesn't kn...
We utilize prepaid subscriptions on Shopify (customer pays yearly for 4 recurring installments/shipments). The Shopify platform creates one order with multiple scheduled shipments. When the order is imported into Shipstation, however, it's not recogn...
I'm raising the awareness flag on the shipstation side as I also try to get Faire to make changes-- Faire's customer mailing addresses are using incorrect country codes, meaning the address Shipstation reads is not the same country as the customer. T...
I connected my OpenCart store to my ShipStation account. My orders were not importing properly. Tech support was not able to help. While I was waiting to hear from senior tech support, I found the problem. I'm making this post so that it might help o...
stop pushing orders from shopify to Shipstation.if ( Shopify order tags = pre_order )So not push to Shipstationelse Push to Shipstation all order.shopify order in tag = pre_order so don't push to Shipstation.Do you have any idea about this so please ...
Is there a connector to integrate Marketplacer Selling Channels into ShipStation.This would be much more convenient as currently have 3 Marketplacer selling channels in which we are using manual import/export for orders.
Working on reconfiguring our inventory system. We sell on eBay primarily. When orders are imported from the platform, we set the SKU as the bin location for where the item is located. The picker goes to that area/bin and finds the item. Is there any ...
Has anybody successfully managed to integrate SAGE50 with ShipStation using the ODBC Connection?
Hi there, it looks like ShipStation is missing Amazon store countries like Sweden, Netherlands, Belgium, and Poland from its integration list. I was wondering if ShipStation plans to add these stores soon? If not, I might have to start looking for an...
Anyone else getting errors with the Faire Integration?
On June 10th (11 days ago) I reported that my eBay account orders weren't being imported. Since then, other than automated or presetted messages promising an answer, nothing has been done. One support associate after the other, one escalation after t...
When we get our orders imported from Amazon. It is taking the data from the Amazon ASIN slot and imports it into shipstation SKU slot. This is frustrating and incorrect as Amazon has a specific area where item location SKU is recorded and that is the...
I've been reading the API docs (https://www.shipstation.com/docs/api/) but there are a few questions that I can't find answers to.I'd like my orders to flow from a web store, such as Shopify, into ShipStation. Then, I'd like to import the orders from...
Is anyone else having the issue of their items not syncing correctly to shipstation when that item has a variant? Example someone purchases 2 shirts and they are different sizes and color (Black 2T and a 5T charcoal) but are on the same listing and t...
I've orders split into multi-package whenever applicable. But I'm unable to import the order data as is. Is there a way to get it done or would there be new feature in ShipStation to do so.?
Website is hosted on Squarespace with an online store. Usually orders are imported through the Squarespace-Shipstation integration enabled. For some reason one order in particular is not being imported. Orders before this one and since this one have ...
Hello community! We opened a Shipstation ticket about this 6 hours ago but haven't heard back after our initial conversation. We've done some additional research since then and want to see if these forums might produce a faster response than our foll...
Hi,I have an Ecwid store that I've just connected to ShipStation. The store has over 450 pre-orders going back to October 2021 for items that are due to ship next week. ShipStation is only showing 152 orders going back to January 12. Does anyone know...
Please consider including the ability for WMS to communicate batches or lot tracking through Shipstation, either with dedicated fields or custom fields.
We are launching a second shopify store and I am just wondering if it is possible to have two shopify stores integrated as separate channels on one ShipStation account. I can't find any information that says this would be an issue but am looking to m...