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Unable to Process Batch

Currently unable to process batches. It validates labels and then sits with a spinning circle forever. Currently have contacted support twice and neither time have they resolved it. Is anyone else effected by this?

Bulk printing order alerts

We always bulk print packing slips and labels but recently the popup alert that warned us that we already printed packing slips has disappeared. As you can imagine this is leading to some major picking/packing issues. I attempted to seek help from sh...

Mia4 by First-timer
  • 1225 Views
  • 0 replies
  • 1 kudos

Marketplace Notification Settings......Gone

It seems ShipStation updated their Store Setup and eliminated the Notifications tab. Was told that it was integrated with the Branded tab. However, they seemed to have removed (or forgotten to include) the ability to change how a marketplace is notif...

Wabi by First-timer
  • 1972 Views
  • 1 replies
  • 0 kudos

Charged for shipping labels, none created

Hello, I created 50 labels via shipstation and was charged, as usual, via stamps.com but my labels did not print. They are not showing as paid for/shipped via shipstation or through Shopify. Will going through the process of creating those labels aga...