Hi, does anyone know where to find the invoices for Added Funds?I asked the Shipstation support, I was told it was here : Insights > Reports > account balances > all the transactions listed as "purchase" are all funds added.But I have no transaction ...
My customer engagement page has been broke for months now and i keep getting the runaround from support.here is what it looks likeAm I the only one who has this issue?This is pretty ridiculous that a main feature can't be fixed in a reasonable amount...
As part of our ongoing commitment to sustainability and transparent reporting, we are actively collecting data to assess and improve our environmental impact. In this regard, it would be very helpful if Ship Station could assist by creating a report ...
Pretty much every software my company currently uses has integrated some type of AI engine to leverage the available data in their system to identify opportunities to save money, add efficiency and/or optimize reporting insights that will help you gr...
Looking to have the Packing Slip mapping corrected to show the Weight on the packing slip as the per item/per case weight. Today it tallies the total weight per sku based on how many of the sku was purchased. I am looking to show the per unit weight ...
This end point would allow a super user to process and purchase shipping, while allowing tracking of another user to give credit for packing the order.Extremely useful for when batch processing and purchasing is ideal, but you still want to track pro...
Hi Development, We would like the ability to sort and filter by the Tracking# Status. This could be a powerful tool for companies to better manage all of their outgoing shipments and get ahead of customer issues. In our case, we're looking for labels...
Hi all,I find this feature would be quite helpful for us, but it’s currently unavailable. I believe it could be essential for others as well—I’d be surprised if we were the only ones needing it.In our workflow, we frequently add new notes under Note ...
When utilizing the awaiting shipments tab, we often want to see the order totals summed. So for example, if we have 5 orders pending with an order total of $10 per order then when selecting all 5 orders a summary showing $50 would be very helpful (5x...
It would be incredibly helpful if there were a way to measure how frequently couriers are on time with their deliveries. A metric showcasing this would greatly benefit our team, and I believe it would be valuable for other businesses that rely heavil...
I just started using google ads for my store and I wanted to compare sales from last year at this time and leading up to this time, so I can see if the google ads are evening doing anything. how would I do that, the reports don't see very user friend...
I would LOVE to see a report that shows insufficient inventory that I could use to reorder. I don't just keep everything stocked on the shelves -- some items i keep but most I order as needed, so this would be so helpful!!! Ideally it would be a repo...
We are having the issue of the Shipping Strategies not working with presets or bulk update.We tried to change the presets to include the shipping strategies but nothing works. We have deleted presets and re-made them but no progress. It seem that the...
It would be helpful if the Shipping Cost report had a column to show how many boxes/packages a order has.
What is the difference between Rate and Carrier Fee? We created a shipment of three boxes. After everything was selected, it showed the "Rate" as $113.01. Then, once the "Create & Print Label" button is pressed, it shows the Total Cost as $88.51.What...
Right now, Shipstation does not have the new USPS Service "Ground Advantage" set internally as a trackable service. As a result, shipping notifications are not sent when I want them to be sent (when the item is first scanned), nor does any shipping s...
Would love to be able to upload a batch spreadsheet (csv with multiple locations) and get pricing for all locations on the spreadsheet so that we can verify we are getting the best prices with each location.
Hello,Fairly new to ShipStation and I'm wondering how others are pulling reports or unit counts for products awaiting shipment. For example, If you were selling white T-shirts and wanted to open your account and find out how many units you had sold o...
I cannot find this is this exists, but due to the nature of the way SS splits end of days, I now have 2 end of days with one set of parcels. I have no idea for the life of my how I figure out which parcel is aligned to which end of day.SS support tol...
Are there any reports that can show remaining On Hand Inventory against Batched / Allocated orders AND Non-allocated orders? We'd like to be able to have visibility on a broader range than a reorder threshold so we can plan both manufacturing (2-3 we...
It is very tedious to manage and update Default Shipping Service, as this is not currently exportable or updatable in bulk, but only by opening a single Product, going to the Shipping tab, and setting the default shipping service. Shipping via the wr...
Hi Team,Recently we have upgraded the Shipstation plugin in WooCommerce and we are facing some issues for “Mix and Match” products. We are seeing the products are not in the order that we send in to ShipStation.For Example, A order was placed. The XM...
Is there a way to sort the Shipping Manifest Report? When I export it to an excel file I get an error message saying that all merged cells need to be the same size. If I unmerge the cells it wrecks the report. It would be nice to also generate this r...
So I've taken this up with shipstation (who has not updated my ticket in almost 2 weeks... Amazing service).. But our eBay store and eBay only will not load shipping prices, it shows everything at $0.00. Strangely enough it shows the total with shipp...
The tracking numbers on Shipstation have the useful icon beside it that shows the Shipments status " Delivered, In transit, Unknown, Exception, Delivery Attempt, etc. These statuses are great as with this we do not have to look one by one into the tr...
Return Received date can't show in sequence, which is not easier for warehouse & service team to manage. Create date is actually not so important to show in sequence. Instead, it's more important to have Return Received date to show in order , so tha...
We are seeing Weight in Oz on one of our custom export reports when we have it just set to weight not weight Oz yet we are still getting the weight in oz instead of lbs. there a way we can adjust this for the weight field in the custom export report ...
We always bulk print packing slips and labels but recently the popup alert that warned us that we already printed packing slips has disappeared. As you can imagine this is leading to some major picking/packing issues. I attempted to seek help from sh...
