I’ve been testing some mobile video editing apps to make quick tutorial clips for shipping workflows, but I ran into an issue where the exported videos sometimes don’t keep the original resolution or orientation. This ends up causing problems when sh...
Quick question — has anyone noticed shipstation messing up simple text formatting when pasting in data from external tools? I sometimes prep small text snippets using a word helper I’ve been using , but when I drop them into shipstation (order notes ...
Hi,I would love to see an automation rule and API endpoint that can input the MID Code into our customs declarations. Lately our orders shipped with FedEx from Canada to the US are being stopped because the MID Code is missing and filling the informa...
When creating automation rules, the only criteria option at the moment is "total quantity". This makes it very difficult to create rules that have multiple products of different quantities. I am trying to create a rule that applies a tag to an order ...
Currently orders are importing from shopify even if they're not marked as paid. Until we have customers full payment we do not want to send. An automation rule that can block orders that are not paid for yet on Shopify and import once the status is m...
My company would greatly benefit from automating batch creation through automation rules. There are standard criteria for creating a batch that could be automated using simple if-then logic. Please look into this!
We have a custom print business, with many store fronts and many print styles/lines. ShipStation is being used as our single hub for all of those store fronts, but (understandably) doesn't know anything about what print line each order should be sent...
We have 3 warehouses in California, Texas, and Pennsylvania. We remotely print to each warehouse's label printer based on the distance from the warehouse to the customer for fastest and cheapest shipping options. Right now, we use batches to reconcil...
We would like it if you could push the calculated rates to the WooCommerce cart so that we could use the services and same fees that we have in ShipStation in our WooCommerce store.
Easy to set the automation rule for Best Shipping Rate, which was very helpful to no longer have to manually compare shipping prices with different carriers. However, we can't set the package type to auto-fill with Best Shipping Rate on. In automatio...
We have a few customers who regularly order from us and who need special services from our packing team. Is there a way to tag those customer records in Shopify and then create an automation or something in ShipStation so that any new orders from cus...
Using the on_items_shipped webhook. Sometimes it works, sometimes it dont. Which is pretty convenient. example of the response (by curling the resource url): {"shipments":[],"total":0,"page":1,"pages":0} So, I guess I have to make a cron that just ru...
I am new to ship station and am trying to set up a workflow for our operation. Basically, I'd like to have all orders that contain only one item to batch print in the morning leaving only the multi-item orders in the list for our warehouse manager to...
I have an automation to send the customer an email template when their address can not be validated, but it isn't working. Anyone have suggestions?orders match these criteria: address verified > includes > error and address verified > includes > warn...
Hi All, I am not sure if there is a way to create an account alert for addresses in Hawaii or Alaska, but if there is please share!!! Unfortunately Etsy doesn’t allow you to select only lower 48 and every now and again one of those address slips thro...
Original post by user Chris and Julie Colotti Since shipstation tracks when an item has been delivered is there a way to capture this update from a webhook? I know it can send delivery notifications via email but I am looking to automate something el...
Hello, we are a small business (5 employees) north of Detroit MI.We sell on eBay, Amazon, and our own website. We are having some growing pains, mostly with inventory managementWe currently use 3 programs:ShipStation for shipping. Sage50 for inventor...
We have had a consistent problem with ShipStation Connect and not actually printing labels, but showing that they are printed. The most frustrating part of this whole situation is, support just tells me to clear my cache and that's the only solution ...
I want to keep a pdf copy of all my shipping labels. is it possible to batch download pdf shipping labels ? can I set the naming convention of the downloaded shipping label so all the labels downloaded will follow that format? for example date.ordern...
So I turned on Integration with Quickbooks and now every order that comest through, Shipstation adds a ("SS" - order number) to every orders. I don't want the SS added but I can't see where or how to turn that off. Same applies to Shipping or Product...
Original post from user Joe Cooper We're using web hooks extensively to retrieve order notifications to send the orders to various fulfilment centres. What happens if the webhook is unable to communicate with our web server? Will it try after x amoun...