Hello, We have some of our warehouses connected via API. They still ship under our account, but mark the order as shipped via API. Due to this, these orders cannot use the Branded Tracking functionality. As such, we are looking for the Branded Tracki...
Hi All, I am not sure if there is a way to create an account alert for addresses in Hawaii or Alaska, but if there is please share!!! Unfortunately Etsy doesn’t allow you to select only lower 48 and every now and again one of those address slips thro...
We recently upgraded to Magneto 2.4.3, our payment gateway is Braintree. When we ship an order from shipstation it automatically should invoice in Magento. However, with no rhyme or reason we are getting a marketplace notification error for random or...
Our team is looking to see if there were any features that would show details on when a shipment notification was sent, such as the date and time. Emails are being sent but rather late.My company has a return policy where recipients will have to pay ...
We have had a consistent problem with ShipStation Connect and not actually printing labels, but showing that they are printed. The most frustrating part of this whole situation is, support just tells me to clear my cache and that's the only solution ...