Is there a way to set up certain returns to be postage paid for by customer? I ran the returns portal pretending to be a customer and selected "Changed my mind" and the return was automatically accep...
We currently send items using multiple carrier accounts, If we are bulk processing a batch of labels is there an option to automatically select the carrier based on the cheapest rate. Using the rate ...
So at the moment you can manually create an order with one email address for notifications. However, some trade customers may want procurement and the warehouse to receive notifications of s...
Hello Dear ShipStation Support Team, Please check how we can add a warehouse in case using "Marked Shipped" inside of order? As sometimes we have to create labels outside of ShipStation (mar...
Every time that I scan an item within Scan to Verify page, it doesn't verify the item until I scan AND press enter on my keyboard. Yet every once in a while when I play with either the shipping and o...
OK - spent too much time on this - in the previous version you could select what date you are shipping the shipment on. How do you do this in the new version - I have tried everything I could think o...
Insufficient account balance. Account exception Exception with code 0x00560101; module 86, category 1, item 1 It will not load funds no matter what I try and its just started Yeste...
It only happens when I try to print Fed Ex labels. Last time this happened was when they were showing the try new version banner and when I clicked and went to the updated site all of a sudden onlymy...
How do I move my order to a different manual store? Accidentily I put a manual order into the wrong store. Help, how can I move it to the correct store? Bob