ShipStation Community

I just noticed on my credit card bill that my $59 Ship Station subscription now charges me $94/mo since July. When did having shipping carriers become a "paid feature" on a shipping platform? I also print labels... should I anticipate a "printing fee...

Hi. I use insights to connect to a dashboard that shows shipping metrics in my warehouse. I have noticed that since going to the new version sometimes its not accurate. Example. Saturday night the orders coming in from 10pm till midnight went onto Su...

Would be beneficial to the customer AND increase efficiency if SS could automatically select the carrier service with the lowest transit time. Transit times for ground vary wildly. For us shipping to Califonia can be 2 days with USPS, 4 days with USP...

Our customer service team would like to be able to search by phone number also to find a customer in the system. This would take an hour to add and make things much easier for everyone.

7 years ago I could enter a customers phone number into the search box and hit enter and up would come his order. Why was this removed like 6 or 7 years ago. This feature should have been an option from day 1 and maybe it got removed by accident I do...