Downgrading plan to starter plan and taking our UPS rates off - after
6-7 years we've finally had enough. This program worked flawlessly for
years - starting about 1 year ago - hiccups started. Today there are so
many issues all relating to API to Sh...
Having used Shipstation for 6-7 years - the platform is now almost
unusable. It started when they created a feature to have orders sync
real time with Shopify stores. This worked for a few weeks, then it
stopped working, now the refresh button on upp...
Trying to print a label now involves multiple steps. You click to print
a label which created a popup message that reads processing label. Now
this popup should only stay a sec or so prior to the label being shown
to print. Since the last update now ...
Chatted with shipstation support earlier today. Have a situation where
we go to generate a label and shipstation freezes at the processing
label step (see attached picture). We have to close out of this popup,
then go to the shipments tab to select t...
OK - spent too much time on this - in the previous version you could
select what date you are shipping the shipment on. How do you do this in
the new version - I have tried everything I could think of as we've used
shipstation for many many years now...
Say WHAT??? So the rate that we were shown to be the rate using our UPS
Shipstation account were not the true rates? We choose between our UPS
rates, Shipstation rates, and USPS. What type of rinky dink outfit have
they become? There is NO WAY they c...
Brianna, it gets to a time where you say enough. Many solutions out
there today - we are simply using the platform as an address validation
app for $10.00 per month. All shipments are now being done on other
platforms. We have added hours back into o...
No excuses for the issues and support that we received. We pay good
money monthly for a platform that is now non functioning - good news is
it finally pushed us to go elsewhere! Now just winding down our funds.
Time you look around - it helps that we use Shopify as I can use our own
UPS account through them - smooth quick and easy. Labels print instantly
- no glitches. So then I was able to find lots of options for USPS and
UPS for lighter shipments as all ...