ShipStation Community

Maybe it's a bug, maybe it's been there all along?I've recently noticed that the "cost" under the shipping summary is just the base rate without any delivery confirmation or insurance fees.What we actually paid for this shipment was $17.61. I was onl...

Once an order is split, any updates to the order on your selling channel will not make it into shipstation. We split shipments pretty often because one or more order items will be shipped from a different location. Customers call in to add items to t...

I don't think it's a coincidence that the day the new shipping window layout was pushed out, everything broke. Do you guys do any prelaunch testing or do you just let the new code rip on the production servers? It's one thing that shipstation connect...

The V3 order combination feature is essentially useless due to the way it handles cancellations in whatever marketplace it is importing from. If we import order #1 and order #2 and combine them, then the customer requests to cancel order #1, shipstat...

I understand the shock of the V3 upgrade can somewhat be attributed to layouts and getting adjusted, etc. What I can't get over is just how slow everything is when you're clicking through the data. We've done our best to automate, create typical ship...