We've just begun our API integration testing with other providers. It's
unfortunate since we've been with Shipstation since 2015, 8 years and
counting, however this rate surcharge for using our own carrier accounts
is difficult to be okay with. Ironi...
Unfortunately I believe it's applicable to any "external" carrier as per
Shipstation's new pricing page (https://www.shipstation.com/pricing) FAQ
reads: "Yes, you are allowed to connect your carrier accounts with an
associated monthly fee... charged ...
There's also an extra $0.08/label fee as well:
a lengthy discussion over at:
It looks like this went into effect for new accounts on May 17, 2023 and
on top of the monthly fee, there's also a $0.08/label fee as well:
Shipstation is committed to this new pricing...
@Manager-Erin,We appreciate your follow up and I understand you're
simply on the frontlines dealing with everyone's frustration by a
decision made by upper management. With that said, I do recognize that
the negotiated UPS rates you've all achieved d...