Frequent Contributor
since ‎07-30-2021

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  • 42 Posts
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So now with V3, when an order is canceled in Shopify, it's imported as "shipped" under status column in ShipStation when you search the order number. This wasn't the case with the old ShipStation, but SS support told me it was always this way. Has an...
Has anyone figured out how to sort the shipments section to the order of the last shipment and back? Legacy had this but I can not figure it out in V3.
Why is it so much worse now? Every attempt to split a shipment freezes ShipStation and then ships the full shipment. After voiding the label, V3 finally splits the order. Then I have to close the order and re-open it just to see the remaining items t...
I know I'm asking too much here, but is there an area that lists all known issues of V3 and the current status of the issues? PLEASE HAVE MORE TRANSPARENCY - we're all flying blind here.
So in V2, if a customer wanted to change their shipping address and our sales team updated it in Shopify and I ran a manual update/refresh in ShipStation, the address would update from Shopify. I just noticed that V3 is no longer doing this. Has anyo...