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Connect with other ShipStation users, learn from each others' experiences, and find solutions to both common and complex business problems!

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7497 Members
609 Online
23087 Posts

Community Activity

Integrating

This can't be a unique problem, yet ShipStation support has been unable to help. Maybe someone here can?I'm brand new to ShipStation. We have a Shopify store with two locations - let's call them Bridge and Diamond. Each of these is an external fulfil...

APEGamer by New Contributor
  • 9 Views
  • 0 replies
  • 0 kudos

Unable to login AGAIN ... this company is a literal disaster

Not sure if it's a 2FA issue or servers down or something else, but unable to login once again. I seem to be stuck in a cycle where I enter my credentials, get sent a 2FA code via email, enter the code, then get a blank white screen. Have run in this...

admin242 by New Contributor
  • 19 Views
  • 1 replies
  • 0 kudos

FEATURE REQUEST - Option to disable 2FA

Am I the only one who thinks it's absurd that 2FA isn't an opt-in feature? We have workstations with their own Shipstation logins across several locations, but only managers typically have access to the emails addresses associated with those logins. ...

TSRSM-John by Occasional Contributor
  • 65 Views
  • 0 replies
  • 5 kudos

Partial Quantities

Please ask the dev team to allow for partial quanities of items on orders. It is very frustrating to have our quantities rounded to whole numbersThanks you

Drahbari by Occasional Contributor
  • 67 Views
  • 1 replies
  • 0 kudos

Make Return to Sender Easier

Why do we have to go through the "UPS from ShipStation Form" to return a shipment to sender? All the information required to be entered is already known by ShipStation when logged in. We should be able to simply press a button on a shipment to initia...

ShipStation Delaying UPS Claim Payments

Is anyone else dealing with insanely slow claim payments when UPS sends them through ShipStation?Our experience has been beyond frustrating, and based on what we've seen, ShipStation doesn’t seem to care about fixing the issue.Here’s what happened:UP...

Negotiated Rate Visibility

Hello,The lack of visibility on negotiated rates from carriers (Fedex in particular) is creating a lot of problems. For our wholesale store, we can't use shipstation for quoting purposes. We have to go directly to the fedex website to get accurate ra...

Scheduling Pickups to Customer Addresses

Currently, scheduling a pickup from a customer address requires a workaround whereby you must add the customer as a Ship From address. This is not ideal functionality, considering most cases are a one time only use.Functionality within ShipStation to...

UCC-128 Label

One of our EDI customers in healthcare requires the UCC-128 label. Currently this label is generated in the Fulfillment portal of SPS Commerce.The SPS implementation team has confirmed that ShipStation does not have the capability to produce the UCC-...

Nearing plan limit

I would like a single place where I can check how many transactions were performed during a billing cycle so I can better manage my account. Right now I have to check shipments, returns, marked as shipped, etc. In addition I would like to see two oth...

No Support At All!

I got error message last night when I tried to create shipping label. Post it to Chat, with screen shot. No response and I went to sleep. This morning, I found 2 hours later someone responded saying "high volume of inquiries"! Then I followed up but ...

Shawn-NTP by New Contributor
  • 148 Views
  • 2 replies
  • 0 kudos

Custom Store integration

I am needing a developer or someone to help connect a "custom store" from our existing website in ShipStation. Does anyone have experience with this, or have anyone they recommend? ShipStation support said they do not connect customers with developer...

mjordan93 by New Contributor
  • 94 Views
  • 0 replies
  • 1 kudos

Custom Store Integration

I am needing a developer or someone to help connect a "custom store" from our existing website in ShipStation. Does anyone have experience with this, or have anyone they recommend? ShipStation support said they do not connect customers with developer...

mjordan93 by New Contributor
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  • 0 replies
  • 0 kudos

Feature Suggestion: Inventory Tracking for Boxes

ShipStation already supports inventory tracking for products, but at least for me that isn't terribly useful as I track that in other places. However, what would be incredibly useful is if the inventory tracking system were extended to cover boxes, m...

Alex_W by Occasional Contributor
  • 125 Views
  • 2 replies
  • 2 kudos
Getting Started

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Latest from our Blog

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Our New Partnership with Temu

Our New Partnership with Temu Connect with millions of global customers through direct marketplace selling. We're excited to announce our new integration with Temu, one of the fastest-growing global o...

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Join us for Ecommerce Unfiltered! March 11, 2025

Did you know that 57% of consumers now expect orders to arrive within two days, but only 35% of retailers globally meet this demand? Join us on March 11th for an interactive live event where industry ...

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