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Connect with other ShipStation users, learn from each others' experiences, and find solutions to both common and complex business problems!

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7215 Members
394 Online
22460 Posts

Community Activity

dropshipping

hello,is there a specific rates for outbound shipments within 4.4ibs within the drop shipping style?

karla by First-timer
  • 16 Views
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Shipment Management & Tracking Filters

Hi Development, We would like the ability to sort and filter by the Tracking# Status. This could be a powerful tool for companies to better manage all of their outgoing shipments and get ahead of customer issues. In our case, we're looking for labels...

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Multi- Package Presets

Is there a way to set multi package presets? Lets say I have 1 product that weighs 54lb and has a box size of 13 X 13 X 16. I have the preset for if a customer orders 1 but I would like to have if they order 2 or 3 that it automatically set up 2 or 3...

Bshaffe by Rookie
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Emails going to SPAM

Last year we began using our domain to send both Shipping and Delivery notifications. We carefully went through the set-up process and we have green lights on set-up!About 5 weeks ago we began getting emails from customers asking if their order had s...

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Request for Metric to Measure Timely Deliveries

It would be incredibly helpful if there were a way to measure how frequently couriers are on time with their deliveries. A metric showcasing this would greatly benefit our team, and I believe it would be valuable for other businesses that rely heavil...

Add new feature

Adding a feature in ShipStation to show only one specific shipping account for a specific store would be very convenient.

mike by First-timer
  • 34 Views
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EORI number automation

Our website collects EORIs and exports them in the XML.In a post Brexit world it would be extremely useful if ShipStation picked these up and included them in commercial paperwork submitted to couriers and then customs.It would also be useful if it w...

Samaustin by New Contributor
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  • 1 replies
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Delivery notification is not sent to custom store!

Hi, The drawback here is we have our custom store and the only option here is to notify the customer when a package has been successfully delivered. We do not have any API or a notification’s system that notifies the stores when an order has been suc...

Ansh by First-timer
  • 96 Views
  • 1 replies
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Customizing a Packing Slip

Hi, I'm trying to customize our Packing Slip to reflect site-wide discounts and Free Shipping when customers qualify. Has anyone figured out how to do this?

kami by First-timer
  • 59 Views
  • 1 replies
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bad user-agent

Our webhost is blocking ShipStation because some of their requests are using a bad user-agent. I've brought this issue up with tech support and they told me to post it here and whitelist their domain. Unfortunately the domain they told me to use does...

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shipping120 by Occasional Contributor
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Feature Request - Postage Invoice

Hi Team,We have been buying shipping label through ShipStation. Our accounting team would like to keep a copy of invoice for record. But as of now ShipStation do not have a way to generate tax invoice for postage/s......

LowCAC by First-timer
  • 84 Views
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Feature Request

Hi ShipStation,I am trying to create an automation action that charges the recipient shipping account... it looks like you have the other two options "3rd party" and "My account", but did not include the recipient option. Please add this option as th...

sc2 by First-timer
  • 79 Views
  • 1 replies
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Amazon Buy Shipping

I sell on many ecommerce platforms including my own company website. All of our orders from these various platforms are run through Shopify. I have my Shopify account then linked with ShipStation to fulfill orders.In order to be compliant with Amazon...

No Shipping Option

I am using my website to process all orders which consolidates & gives me one place for inventory and sales tax. I may not be shipping everything through a third party though. Can you give people the option for no shipping / label required for this i...

Warehouse and Outlets Stock Transfers

Hi,does anyone have a good workflow for ShipStation when fulfilment occurs from a warehouse but stocks is managed from not just the warehouse, remote outlet stores too?essentially I want the easiest solution that will manage inventory (we don’t use i...

am2 by Occasional Contributor
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Restrict User to Specific Carriers

So we are in the process of merging two separate shipstation accounts into a single account with multiple users. We have everything in place, except for one thing. We have separate FedEx accounts for the two locations (using the "your carriers" optio...

Combine SKUs on packing slip

Has anyone found a way to combine like SKUs on a packing slip? For instance, we have a bundle app and when someone purchases that bundle it breaks it down into it's combined SKUs. So if someone buys that bundle and also buys an item separately from t...

Daylon by Occasional Contributor
  • 116 Views
  • 3 replies
  • 1 kudos

Cancel orders without voiding labels

It would be helpful if there was a way to cancel an order without voiding the shipping label.We use ShipStation to provide small parcel shipping services as a 3PL and we receive orders from our customers via the ShipStation 3PL feature. These orders ...

mackerman by Occasional Contributor
  • 128 Views
  • 1 replies
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Latest from our Blog

How Holiday Spending Trends Vary Across Generations

The holiday shopping season is upon us, and consumer habits are shifting dramatically across generational lines. According to a new survey by ShipStation, younger generations like Gen Z are redefining...

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How the CUPW strike affects your business

12/13/24 Update “It is my view, and the view of the FMCS, that the parties are at an impasse,” said Canadian federal Labour Minister Steven MacKinnon in a statement earlier today. The Labour Minister ...

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Shopify Exchange Beta!

Hello, My Fellow Community members! We receive so many amazing requests from our merchants for new features, and we want you to know that we’re listening! Shopify recently launched a much-awaited new ...

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