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Shipments in "Limbo"

Shay
New Contributor

Hello,

So our company has our own UPS account. We recently disabled UPS by shipstation. Now when I go into shipments to check for limbo orders, any shipment that was in transit that shipped through UPS by shipstation is now showing up as limbo, but when I check the tracking they are all marked as delivered. How can I get these shipments out of limbo and marked as delivered??

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