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Webhooks not able to send order status info once shipped ? Delivered Notification ?

ecommerceStore
First-timer

I am trying to find a way to get order status information once the package ships. So far I can't find anything inside the webhooks documentation plus support confirmed that they don't have that capability via API either. 

Are we the only ones who think that getting post-shipping order status is necessary to keep customers up to date? 

I mean a basic, In Transit, Delivery Scheduled for,  Delivered will do it. I thought ShipStation as a middleman would provide something like this so we don't have to go directly to the Carrier's API.

Anyone with a similar issue?

 

 

1 REPLY 1

sfadmin1234
First-timer

Same issue here. I am trying to pull package delivery status via API to update a Salesforce record to trigger workflows, but this data is not available thru API.