USPS FirstClassLetter
Offer USPS FirstClassLetter as an option for shipping.
Forum Posts
UPS Factory Collect
New to this, but It would be awesome if we could get the same discounts through shipstation while shipping factory collect. We ship in as much product as we ship out so having discounts on both instead of just what goes out would be very cost benefic...
Shipstation doesn't work with CloudFlare?!
Shipstation doesn't work with CloudFlare?! Whenever we enable bot mode on CloudFlare shipstation can't connect to our woocommerce/wordpress website....I asked chat for the ip's shipstation uses but they provided amazons json file https://ip-ranges.am...
Urgent: Tax Breakdown Requirement for Canadian HST Compliance
We are facing a significant issue with the way shipping label charges are presented in our invoices/statements. Currently, ShipStation provides only a final total for our label purchases without a breakdown of taxes paid on individual labels. As a Ca...
API v2 getting rate based on warehouse_id
When we get shipping rates through API v2, can we get the rate for all the warehouses we have in the system?@AdminCara
Walmart Buy Shipping
Hi Can we add walmart buy shipping to buy directly through shipstation, same as you have for amazon?
UPS Ground Saver in Rate Browser
UPS ground saver currently does not show up in the rate browser when you are using your own UPS account. Support has confirmed that this is a short coming of Shipstation. This is a basic feature of any shipping software and should be resolved quickly...
ShipStation Delaying UPS Claim Payments
Is anyone else dealing with insanely slow claim payments when UPS sends them through ShipStation?Our experience has been beyond frustrating, and based on what we've seen, ShipStation doesn’t seem to care about fixing the issue.Here’s what happened:UP...
Add support for LTL Carriers
Can you please provide support for LTL Carriers, there are many good ones that would be very beneficial such as: R+L, XPO, ABF Freight and so on. This is a critical aspect of shipping as the rates on ShipStation are way too expensive.
Cant find USPS by Stamps Carrier when Adding Carrier
Hi, Can someone please help me? I wanted to add a USPS by Stamps carrier on our ShipStation account. I tried the below, however I cannot see "United States Postal Service by Stamps.com" on the tile list the same as the one on the tutorial. I tried to...
Ebay IOSS coming in as ********** and ShipStation Won't Create Label
Can't manually edit it. Can't delete it. What is going on? This has always worked until a day or two ago!I have to GOT TO EBAY AND USE EBAY SHIPPING TO CREATE THE LABEL. i CANNOT PRINT ANY INTERNATIONAL EBAY ORDERS.Trying to create a label gives erro...
Automate use of a non-default UPS account
I would like to be able to automate the use of a specific UPS account that is NOT the ShipStation UPS, nor the default UPS account. I have a few customers' UPS accounts integrated and cannot automate the use of a specific customer orders.
UPS negotiated rates not pulling in surge fees via API
As the title, the prices given for shipments via my UPS account are not the same as the prices I'm being invoiced for. I'm being charged residential and additional handling surge charges that I'm unaware of when given the pricing by ShipStation at th...
Negotiated Rate Visibility
Hello,The lack of visibility on negotiated rates from carriers (Fedex in particular) is creating a lot of problems. For our wholesale store, we can't use shipstation for quoting purposes. We have to go directly to the fedex website to get accurate ra...
Shipper's UPS Account is not enabled for the requested SurePost service. Error when using surepost
I keep getting this error message when i try to print a surepost label. Also when i try to reconnect my ups rates, it gives me an error saying no rates found. This account is working fine for ground
USPS Recycled Tracking Numbers
Is anyone having a problem with USPS recycled tracking numbers this week? We've had two customers email to complain that USPS shows their items delivered somewhere else. Upon checking, they were delivered in Nov.Scanning forums, we see this has been ...
UPS Additional Handling 40lb minimum weight change not being accommodated?
UPS made a change to their additional handling charges back in October where certain packages are now subject to a 40lb minimum weight along with an add'l handling surcharge, similar to their Large Package Surcharge where certain packages are subject...
Resolved! USPS Recycled Tracking Numbers for Existing Packages
We just started using Shipstation, and since Monday of last week, we have pushed ~90 orders out the door. Most of these orders shipped with USPS, and at least six of these USPS packages (so far) have used recycled tracking numbers for packages still ...
UPS Surepost Rates will not display
Is it possible for SS to integrate UPS SurePost rates? What is the limitation reason for not displaying rates for SurePost. We would like to use that service for volume but there is no way to get a rate before shipping or even after the label is prin...
Add shipping carriers for users outside main account region
Hello i just had a chat with support and I was surprise to know that I cannot add carrier accounts from other countries when dealing with multiple fullfilment centers.Example:-I run a wix store with a canadian shipstation account linked to my wix sto...
Purolator Canada Issues
I've recent set up a new trial.Canada based, hopefully using Purolator Domestic and International.From what I understand Purolator only offers Domestic services via ShipStation. Is that correct?I added my own Purolator account and am able to get rate...
Automate checking SMS notification for EVRi shipments (Like Royal Mail or Parcelforce)
We need to check the SMS box on each order to enable the SMS to be sent through EVRi, however there is no way to automate the checking of this notification box.There is a way to do this with Royal Mail and Parcelforce but we need the same functionali...
Shipping Not Showing up in WooCommerce
My test orders are coming through in shipstation but test orders are not allowed to choose shipping during checkout. What do I need to do to make shipping appear at checkout and calculate those rates. I'm only shipping to the US.
UPS Claim
UPS destroyed a package for us, we purchased the carrier insurance and filed a claim through Shipstation per their requirements. It has now been over a month now and we still have no conclusion. We sent all documentation to Shipstation. Finally after...
Integration with Shiprocket
As of now, ShipStation is not available in India. Shiprocket is one of the largest carrier companies in India. It would be really helpful if you could integrate Shiprocket as a carrier in ShipStation, as my team exclusively works on ShipStation. I wa...
Schedule pickup for FedEx Platform Account Program shipment
How does one schedule a pickup for FedEx when generating labels through the FedEx Platform Account Program (under Shipstation Carriers) option? If you do not have your own FedEx account set up as a carrier there seems to be no way to have them pick u...
Global Post Issues - Buyer Beware!
Due to the Canada Post strike, we shipped a package using Global Post Economy, as Shopify listed it as an alternative to DHL/Canada Post. We suspected that Global Post used Canada Post for the last mile, but we verified with ShipStation and they said...
Problem adding Funds for UPS shipping - Not a banking issue
Is there way to solve this on a Sunday ? Chat operator said it was a "fraud" flag issue while adding funds. We have been adding funds all day and it suddenly stopped working. How can it be fraud within ship station if our bank is ok approving the cha...
RFC numbers
Shipstation should come up with a solution to display the RFC number for Mexico shipments on UPS labels integrated with Manage Markets. Currently, we have no way of displaying the RFC on our manage markets labels since they are pre generated for us!
UPS Global Checkout API
UPS just released Global Checkout API, offering a product that gives customers landed costs when shipping internationally. It would be valuable to add this to Shipstation, in particular to Checkout Rates. We have many Canadian customers that use USPS...
