Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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ShipStation USPS Priority $100 passthrough insurance

Does anyone know if Shipstation is going to fix or has fixed the carrier pass through for USPS Priority and UISPS Ground Advantage? I have now stopped using Ship Station for daily shipments.USPS direct is a few dollars cheaper, I do not have to use S...

tomw8ji by Occasional Contributor
  • 103 Views
  • 3 replies
  • 0 kudos

Royal Mail label issues

Two issues: 1. Currently we don’t have the ability to remove the MARKETPLACE SELLER wording from the Royal Mail labels.This sounds like a small issue but it is huge writing and looks terrible and I've never seen it before. Totally unnecessary and sto...

tk1234 by New Contributor
  • 100 Views
  • 1 replies
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Royal mail Parcel Force Shopping types issues

Recently, we had to add new shipping service types in Shipstation following integration updates from Royal Mail and Parcel Force. However, we’re unable to install two specific services (BYB/BYH product codes: ‘International Tracked Heavier PDDP’ and ...

HG2024 by New Contributor
  • 200 Views
  • 1 replies
  • 0 kudos

Adult Signature - DHL

ShipStation doesn't currently appear to have an option to add an adult signature to a DHL shipment. It would be helpful to have the signature option added, alongside the listed electronic signature option currently available. With the legal requireme...

Merlin by First-timer
  • 163 Views
  • 1 replies
  • 0 kudos

Option to select a custom carrier?

Is there a way to designate something like "Company Truck" or "Local Delivery" as a carrier option when choosing a carrier?We deliver quite a number of orders ourselves and, while I know I can mark the item(s) as delivered, there is no tracking for i...

sales223 by New Contributor
  • 7799 Views
  • 11 replies
  • 0 kudos

USPS scanning packages

We had a package that was not scanned by USPS and it looked like it got lost. We do not ship with USPS often so we need to schedule a pickup. They are only scanning the confirmation number and not the package. When I asked the carrier, I was told tha...

PR by Occasional Contributor
  • 255 Views
  • 2 replies
  • 0 kudos

UPS Dispute

Hello!Ya'll submitted a ups dispute for me close to a month ago. 3 days ago you got back to me saying that they declined it because I provided the incorrect adjustment amount. I then promptly submitted a screenshot of the adjustment plus a screenshot...

eBay not being notified of shipments

I ship some eBay items via USPS letter rate. For the last week or so, items without tracking are not being shown as shipped in eBay. Is there a fix for this?

sams by Occasional Contributor
  • 5525 Views
  • 14 replies
  • 0 kudos

Billing Questions

Hello, I am hoping someone can help me out and answer some question I have? I have recently been put in charge of our shipping. I need to understand how I am being charged? I understand Shipstation bills us monthly. I understand that I have to keep m...

Resolved! Amazon Buy Shipping Failing on Specific Services

Issue: Amazon Buy Shipping does not work for us when trying to create shipments using the following services:USPS Ground Advantage (<1lb or 1lb to 70lb)USPS Ground Advantage CubicThere is a window regarding purchasing label from carrier, it disappear...

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lsalerno by Occasional Contributor
  • 18236 Views
  • 13 replies
  • 3 kudos

UPS WORLDWIDE EXPRESS SAVER PAK SERVICE NOT AVAILABLE !

my UPS rep says this will be the most cost and time efficient service for small packages from canada to the us but shipstation doesn't currently support the option they are telling me. Any one else had this experience or is currently using express sa...

Marc1 by New Contributor
  • 942 Views
  • 2 replies
  • 2 kudos

UPS Simple Rate

I would really love to utilize ShipStation as a one-stop solution. Unfortunately, most of my packages ship with the UPS Simple Rate and I don't see that as an option with ShipStation. Any plans to add that and a possible timeline?

DPD Ireland - Saturday Delivery Service

Hello,We currently use DPD Ireland Domestic Overnight Service, however we are having a bit of hit and miss with the deliveries on a Saturday. DPD Ireland has said to use the service Saturday Delivery but this isn't currently a supported service by th...

SusiM by First-timer
  • 413 Views
  • 1 replies
  • 0 kudos

Endicia Integration Now A Paid Carrier

Endicia, Shipstation and Stamps are supposedly all sister companies. We were able to use our 15+ year old Endicia linked account to in our Shipstation account for 5+ years. Suddenly Monday, everything reset (without warning) and Shipstation now consi...

sadmouse by New Contributor
  • 692 Views
  • 2 replies
  • 1 kudos

Sendle - Change return address

I would really like to be able to change the return address on Sendle labels. Currently it only prints the "ship from" address, which is NOT ideal as this is my home address.

catsi by First-timer
  • 423 Views
  • 1 replies
  • 0 kudos

Postage Problems Mobile App

So in addition to having to login via desktop first before using the app the app now does not recognize your postage balance and is constantly looking to charge more instead of using the balance every time I want to ship a package via the app. They h...

Max16 by New Contributor
  • 330 Views
  • 1 replies
  • 0 kudos

GlobalPost alternatives

Well we've just about had it with GP. The USPS replacing 1st class package with this nonsense was terrible. At least half of our packages take 3-4 weeks or more to delivery, and lots of those are domestic US or Canada! A month to send a small package...

fjabraham by Occasional Contributor
  • 419 Views
  • 1 replies
  • 0 kudos

API not working for rate 07-15-2025

Is anybody else having problem with not being able to pull shipping rates into Magento from the ShipStaion V2 APIThis problem started this morning and ShipStation has gone crickets on giving any answers.

mcramer by First-timer
  • 275 Views
  • 0 replies
  • 0 kudos

Error when using canada post via shipstation carrier

Anyone getting this error: The Contract Number {0} is not associated to the Mailed on Behalf of Customer Number in the CPC accounting system for the mailing date entered. (Generic, Carrier Error Code: 1702). The Contract Number {0} is not associated ...