How can I set up UPS daily pick up?
I pay around $13/week for Fedex daily pick up.I wonder how can I do that with UPS(shipstation). Before I asked to ShipStation tech support, and it looked like they don't know well about it. Thank uyou.
Forum Posts
ShipBob Integration
When will the ShipBob integration be ready?When you click on "connect" in ShipStation it says it is currently being updated but there is no other information.
2023 Postal Calendar
Shipstation online still has the 2022 postal calendar listed, but nothing yet for 2023. Since shipstation Shipped Items report only functions on shipping days for those particular carrier, I need a current calendar. As an example, it was MLK Jr. day ...
FedEx 3rd party shipping and reference fields
When shipping via Fedex ship manager, there is a way to add reference/PO info to the shipping label, looks like this:Is there a way to add the reference info to a shipment created in shipstation instead (we would prefer to do these in shipstation but...
UPS Express Mini Box not available in Shipstation
So we have been using the UPS Express Mini Box (8 x 6 x 3") for at least 6 months now. It turns out to be a really convenient size for small parts that need to be shipped by air/international and is often less expensive than the UPS Express Small Box...
Cubic rates?
Original post by user Office ITS I'm new - but why can't I see USPS Cubic Priority Mail rates or select Cubic Priority in my Stamps.com rate calculator?
Shopify Checkout Shipping Rates
Hi allI'm new to Shipstation and while testing it with a trial order I have noticed an issue that I am not sure how to deal with. In the checkout page the only option available is 'pickup' I'm thinking this may be because I have no courier or rates s...
Thanks for waiving the Amazon Buy Shipping Fee!
I usually only come here to complain, so I wanted to take a moment to say thanks for waiving the Amazon Buy Shipping fee during Christmas! I know that will hit your bottom line, so it is much appreciated.
UPS 2nd Day Air not delivering on time- How do you claim ?
We've had couple of 2nd day air shipments not make it even after 5 days (3 were business days in between)Shipped on Thursday morning at the store and delivered Tuesday evening. (CA to FL)We shipped another UPS Ground shipment the same day to same ven...
Cubic Pricing error or integration problem?
I am not being offered cubic pricing when creating a label. Sizing is 6"x3"x4" - which according to stamps.com would be almost $2 cheaper than priority.. Am I supposed to do anything extra to be offered this? We use pirateship and it comes up... but ...
Seko White Glove
Does Seko White Glove offer assembly? It looks like Seko offers it: https://www.sekologistics.com/us/white-glove/But I am unsure if Shipstation offer it.
UPS - International electronic transmission
We have had an increasing number of UPS international shipments get hung up because, despite including the required three copies of the commercial invoice in an envelope on the package, it gets flagged for manual processing and they email/call saying...
New User - Error Message
Hello. I'm a new user of ShipStation and I get the following error message when trying to print a shipping label."There was a problem with the request in its current state. (400, b78e6437-d117-4a47-9354-98830dd00f28)"I don't know what that means and ...
We lost over $300 for missing commercial invoices !
We use shipstation/UPS to ship orders to USA, and we found 6 large parcels were returned by UPS, because of no invoices. (we shipped over 100 parcels to USA, only a few returned to us.)We did not get any notice from shipstation when we printed the sh...
Paypal - purchased a First Class label through Shipstation - label has no tracking barcode
I received a Paypal payment for an item I sold, and I bought a USPS First Class label through Shipstation. The First Class shipping label doesn't have a barcode and I was unable to have it scanned at the post office. I am also unable to void the ship...
Standalone USPS connections
USPS wants us to use a standalone account, not the reseller account.If this can't be done with Shipstation, we will have to move to different software.
Shipstation adds 1 lb shipment
Are any of you having trouble with Shipstation adding weight to the weight you enter when shipping a parcel?UPS is virtually our sole carrier and the only carrier we have integrated with Shipstation. We started noticing that the quoted price on Ships...
Can not connect Fedex Acct - Invalid Billing Address
I keep getting the above error and it changes the country to United Kingdom?
schedule pickup DHL
If I create a shipment today, and try to schedule a pickup tomorrow, I can't, because when I select tomorrow's pickup date, today's shipment doesn't appear. If I wait until midnight, I can see the shipment, but when I select the same date for pickup,...
Square space Online store - UPS optimization
Online store in squarespaceUsing UPS for ship station shipping to all 50 states from the Albany, NY area I sell a perishable product that needs to be delivered in the continental US in no more than 2 days. my square space store is automatically set u...
Yodel - Please get Automatic Tracking actived
When would you be activating Yodel Automatic Tracking? Thank you!
Adding Amazon Buy Shipping Giving Me Error Message
I've had nothing but issues with Amazon BUY SHIPPING over the last few weeks with multi-item orders. Since I haven't received any resolution from customer service, I decided to remove the Amazon Buy Shipping connection and re-add the Amazon Buy Shipp...
cant buy UPS lable.
start yesterday afternoon, I try to buy UPS label, it shows label cost, after I click the " buy and print label", nothing happens, after tried a few time, the order get marked 'shipped" but there is no label,no tracking, I have to click restore ,to u...
Resolved! Buy Shipping Terms - How to Access/Accept New Terms?
We haven't been getting the pop-up for accepting the new terms & conditions. We were waiting to iron out a few details before we do so. We haven't been able to until today, and we'd like to start using Buy Shipping. We cannot reconfigure our store ag...
How do you obtain a 'B13A authorization code' without having a tracking number first?
We use Shipstation to export from Canada. It now recognizes if you need a B13A Export Declaration and will no longer let you ship without entering the 'authorization number'. The problem with this is that you need a tracking number first in order to ...
Canada post shipping manifests
Hello Canada post has recently updated their systems. with the new "update" the shipping manifests will no longer scan at the post office. and all orders must be scanned in my hand. this is taking the employees hours of their shift just to scan in my...
I tried enabling the Buy Shipping Through Amazon option yesterday
I enabled the Buy Shipping Through Amazon option yesterday to being testing it. Today when shipping and shipstations UPS account as my carrier we kept getting a rate error stating we had not accepted Amazon's terms and Conditions. Why would this impa...
USPS surcharge not showing on label but I paid them
How do you get in touch with someone. This isn’t the first time either. I ship fishing poles that have a new $15 surcharge. I just paid $24.95 for what used to cost around $10. The delivering post office want $15 from my customer as they show that I ...
Stamps.com nightmare
We've been having issues with Stamps.com labels purchased through Shipstation. High adjustment amounts after the label purchaseI am not sure if it is intentionally Shipstation shows lower rates for Stamps.com and then, after the label is purchased, y...
Resolved! Carrier still showing after deleting
Hello, I'm totally brand new here. I added fedex as an carrier, and then I deleted the whole connection. Going to my website, I still see the FedEX options. It is been since yesterday and it is still there. Any advise is appreciated. Thanks
