Cubic rates?
Original post by user Office ITS I'm new - but why can't I see USPS Cubic Priority Mail rates or select Cubic Priority in my Stamps.com rate calculator?
Original post by user Office ITS I'm new - but why can't I see USPS Cubic Priority Mail rates or select Cubic Priority in my Stamps.com rate calculator?
Hi allI'm new to Shipstation and while testing it with a trial order I have noticed an issue that I am not sure how to deal with. In the checkout page the only option available is 'pickup' I'm thinking this may be because I have no courier or rates s...
I usually only come here to complain, so I wanted to take a moment to say thanks for waiving the Amazon Buy Shipping fee during Christmas! I know that will hit your bottom line, so it is much appreciated.
We've had couple of 2nd day air shipments not make it even after 5 days (3 were business days in between)Shipped on Thursday morning at the store and delivered Tuesday evening. (CA to FL)We shipped another UPS Ground shipment the same day to same ven...
I am not being offered cubic pricing when creating a label. Sizing is 6"x3"x4" - which according to stamps.com would be almost $2 cheaper than priority.. Am I supposed to do anything extra to be offered this? We use pirateship and it comes up... but ...
Does Seko White Glove offer assembly? It looks like Seko offers it: https://www.sekologistics.com/us/white-glove/But I am unsure if Shipstation offer it.
We have had an increasing number of UPS international shipments get hung up because, despite including the required three copies of the commercial invoice in an envelope on the package, it gets flagged for manual processing and they email/call saying...
Hello. I'm a new user of ShipStation and I get the following error message when trying to print a shipping label."There was a problem with the request in its current state. (400, b78e6437-d117-4a47-9354-98830dd00f28)"I don't know what that means and ...
We use shipstation/UPS to ship orders to USA, and we found 6 large parcels were returned by UPS, because of no invoices. (we shipped over 100 parcels to USA, only a few returned to us.)We did not get any notice from shipstation when we printed the sh...
I received a Paypal payment for an item I sold, and I bought a USPS First Class label through Shipstation. The First Class shipping label doesn't have a barcode and I was unable to have it scanned at the post office. I am also unable to void the ship...
USPS wants us to use a standalone account, not the reseller account.If this can't be done with Shipstation, we will have to move to different software.
Are any of you having trouble with Shipstation adding weight to the weight you enter when shipping a parcel?UPS is virtually our sole carrier and the only carrier we have integrated with Shipstation. We started noticing that the quoted price on Ships...
I keep getting the above error and it changes the country to United Kingdom?
If I create a shipment today, and try to schedule a pickup tomorrow, I can't, because when I select tomorrow's pickup date, today's shipment doesn't appear. If I wait until midnight, I can see the shipment, but when I select the same date for pickup,...
Online store in squarespaceUsing UPS for ship station shipping to all 50 states from the Albany, NY area I sell a perishable product that needs to be delivered in the continental US in no more than 2 days. my square space store is automatically set u...
When would you be activating Yodel Automatic Tracking? Thank you!
I've had nothing but issues with Amazon BUY SHIPPING over the last few weeks with multi-item orders. Since I haven't received any resolution from customer service, I decided to remove the Amazon Buy Shipping connection and re-add the Amazon Buy Shipp...
start yesterday afternoon, I try to buy UPS label, it shows label cost, after I click the " buy and print label", nothing happens, after tried a few time, the order get marked 'shipped" but there is no label,no tracking, I have to click restore ,to u...
We haven't been getting the pop-up for accepting the new terms & conditions. We were waiting to iron out a few details before we do so. We haven't been able to until today, and we'd like to start using Buy Shipping. We cannot reconfigure our store ag...
We use Shipstation to export from Canada. It now recognizes if you need a B13A Export Declaration and will no longer let you ship without entering the 'authorization number'. The problem with this is that you need a tracking number first in order to ...
Hello Canada post has recently updated their systems. with the new "update" the shipping manifests will no longer scan at the post office. and all orders must be scanned in my hand. this is taking the employees hours of their shift just to scan in my...
I enabled the Buy Shipping Through Amazon option yesterday to being testing it. Today when shipping and shipstations UPS account as my carrier we kept getting a rate error stating we had not accepted Amazon's terms and Conditions. Why would this impa...
How do you get in touch with someone. This isn’t the first time either. I ship fishing poles that have a new $15 surcharge. I just paid $24.95 for what used to cost around $10. The delivering post office want $15 from my customer as they show that I ...
We've been having issues with Stamps.com labels purchased through Shipstation. High adjustment amounts after the label purchaseI am not sure if it is intentionally Shipstation shows lower rates for Stamps.com and then, after the label is purchased, y...
Hello, I'm totally brand new here. I added fedex as an carrier, and then I deleted the whole connection. Going to my website, I still see the FedEX options. It is been since yesterday and it is still there. Any advise is appreciated. Thanks
I want to delete default USPS service. It makes me 2 USPS shipping methods if I integrate my own to shipping carrier.
Only mail classes Priority Mail and Express Mail are allowed for this account.can someone help me with this error message?
Hello Dear Ship Station Support Team, Please add a new carrier Jumppoint Standard Service for Hong Kong. As it isn't convenient to mark as shipped with "Other"carrier, as the information should be updated correctly at the marketplace. Thanks!
I noticed that Amazon Buy Shipping is now available in Shipstation (finally!!) but it doesn’t seem to work. When searching for carrier rates using Buy Shipping, I get an error back that says “One or more providers reported an error. Phone_number must...
HI Team, I am getting different count for Orders By Shipping Carrier "UPS" and "UPS by shipstation""UPS" and "UPS by shipstation" are two different carriers.On shipstation dashboard have different number of orders as compare to api for example date r...