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10 PostsActivity in Discussions
Movable "Custom views"
Please make it so that "Custom views" can be rearranged. Right now, when you create a new view, it is placed on the far right and there is no way to rearrange them, without deleting them all and starting over.
GoDaddy Store?
Has anyone successfully connected a GoDaddy store to their ShipStation? I see a few responses but none seem to work. I can't be the only person using a GoDaddy store, surely?
Add New Automation Rule
An automation rule that would automatically add in shipping cost to the total paid value would be most helpful. Right now I have to do this manually for every order that has a shipping charge.
Third Party
Why is there no Third-Party shipping option in the drop down menu where we can input a customers account for billing an order? This seems like a very standard option. The whole point of using Shipstation is to streamline shipping and not have to go t...
Error Loading ShipStation
Hi I'm getting the following error logging into all my accounts. I tried 3 different browsers, 3 different computers, and cleared all the cache, and it still doesn't work.
Replacement orders from Amazon.
Hi @AdminCara When will ShipStation let us know if an order from Amazon is a replacement?Thanks
Does ShipStation send "ship from" information to Amazon?
Hi @AdminCara We received this email from Amazon and then realized that ShipStation does not send "ship from" information to Amazon.When I contacted customer support about "ship from" information of an order being sent to Amazon, I was told that. Shi...
Integrations
I am surprised to see that there is no integration with shopVOX. Would love to see this happen for the Apparel Printing industry.
Update to 2FA not acceptable
I noticed a pop-up today that says we can now get 2FA codes sent via SMS. I'd like to follow up on an earlier post where I requested the option to disable 2FA, and say that this update does not help us. Our issue is that the person with access to the...
UPS CTP (aka Digital Connections) funding for ShipStation Fees -- due to API ransom
We have a CTP from UPS to use for ShipStation fees. We have to upgrade our subscription because ShipStation is holding API access ransom and forcing us to spend more money (tripling our monthly fees) for zero added benefits that are of use or of inte...
Discounts Not Shown on the Label
We want to have a feature that will automatically declare discounts on orders, rather than manually changing (especially considering that on our site we have plenty of one off codes) and if we don't manually change them, it can cause problems on the ...
"Error getting account status" when trying to connect to BigCommerce
My ShipStation integration to BigCommerce stopped working suddenly, so I disconnected it and went through all of the steps to reconnect (deactivated the store connection, reinstalled the ShipStation app, etc), but I'm getting an error message when I ...
How to display Order Comments (from BigCommerce) on Packing Slips or Labels in ShipStation?
We need to display our customers' PO#'s on the labels, and the PO# is always inputted into the Order Comments section in BC.
Getting "Sorry, our items are not currently available in your region."
This was working last week. I have my Wix store integrated with Shipstation and it is not quoting shipping. Customer support is not answering their chat.
Issues creating labels on retail side
I am having issues creating labels on our retail side, our wholesale side is working normally. When i go to create a label, it just gets stuck on "creating" and then just stops shortly after. If anyone has any suggestions, I would appreciate it a lot...
USPS FirstClassLetter
Offer USPS FirstClassLetter as an option for shipping.
App is constantly locking me out
The app started locking me out at random times . Then requiring me to log in with a browser and go thru 2 factor authentication. I contacted support but go no answers. Does anyone have a fix?
Solution to Price Gouging Announcement
ShipStation should maintain API access at all the levels that have it today for existing customers at 1Q2025 prices, and only require upgrading to Gold level to get API access if the customer is starting a new account. In other words, respect existin...
who to ditch ShipStation for now that fees are tripling?
Seeing lots of posts about how to quit ShipStation and where to turn instead, given that ShipStation is tripling our monthly fees starting in May '25 simply to maintain API access (the exact date seems to be different for each customer...another mone...
UPS Factory Collect
New to this, but It would be awesome if we could get the same discounts through shipstation while shipping factory collect. We ship in as much product as we ship out so having discounts on both instead of just what goes out would be very cost benefic...
Add automation rules for Windsor Framework Movement Type
With the new windsor framework update going live, it would be great to add an automation rule so we can select the movement type without manually doing it each time.
Linked Sales
So I have a company wanting to showcase our product and will be adding a link to our website from their website but it is just adds a link to our product pages. Is there a way to make the sales from any customers they direct to our site so I can pay ...
Checkout Rates allowing USPS and UPS ALWAYS
I'm having issues where my checkout will only display one or the other (USPS or UPS) for customers depending on their region with Live Rates on. Some of my customers simply don't like USPS or don't have UPS deliver their packages correctly to their a...
Resolved! Pick list - export to csv
Is there any way we can get a export pick list to csv so we can automate this feature. Currently we feed this into a AI system and convert to csv but it does make mistakes and causing a few issues with the volume.
Duplicate Orders Are Importing from Shopify Based Stores
As of a few weeks, I started to get duplicare orders imported into ShipStation from Shopify connected stores. I wasn't sure what was going on as I have been a customer of ShipStation of 10 years and can not recall this happening before. With that bei...
C'mon ShipStation you are better than this
There is no EASY way to uncombine shipments once combined . Total headache . Why the world is there no uncombine shipments option or something ?? Hours wasted on this nonsense . Pls help ease this ridulousness.Thank you
Shipstation won't connect to Shopify
Trying to get ShipStation to connect to Shopify but no dice from either direction.I log into ShipStation > store setup > connect store > insert domain > "connect" > authorize ShipStation data update inside Shopify > "Update" - then it leads me direct...
Chime/Sound on initial packing slip scan in Scan to Ship workflow
In the scan to ship workflow:The chime sound that happens when individual units are scanned/verified is super helpful.It would be great to also have a sound (probably a different sound) when the packing slip is scanned and the order is ready for the ...
Product Syncing
Allow a feature that will bring in products/inventory to shipstation from our business Amazon/Ebay accounts when products are added to those platforms. It's a lot to have to manually upload products w/ weights & dimensions daily- as well as quantitie...
Shipstation's Announcement of Policy Changes - API - Super Disappointing
We are a small business who has invested a lot of time into implementing ShipStation into our eCom store. We have loved using ShipStation thus far, but the recent announcement of Policy Changes for API will result in us having to pay an additional $1...
