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Custom Return Label Didn't Download

YBD
First-timer

I created a custom label through RATE BROWSER. After the information and carrier were entered, I paid the shipping and chose "DOWNLOAD LABEL". 
No label was downloaded, although the funds were removed from my account. There is a history of the transaction, but, again, no label.

 

Any ideas? 

1 ACCEPTED SOLUTION

YBD
First-timer

No, unfortunately, that's not where it is.

I did just find it though... Shipments>Returns

View solution in original post

2 REPLIES 2

cy
Contributor

.

YBD
First-timer

No, unfortunately, that's not where it is.

I did just find it though... Shipments>Returns