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What does this error mean? (In Store Activity log)

docmicah
First-timer

I'm trying to connect ShipStation with Clickfunnels. 
All setting has been done (create integration, API, etc), but still not connected. 

1. Got this error message in the store activity log:

An error occurred attempting to update orders: Could not find file '\\s-n-fs01.sslocal.com\ShipStation\Import\7039580\bbd18170-7460-461e-9dd2-b50dd111089e.xsd'.
Can anyone tell me what that means?

2. There's a red exclamation mark in my STORE STATUS. (see attached).
Any idea what that means?

Any help would be appreciated. red.png
1 REPLY 1

CaraAdmin
Khoros

Hello @docmicah!

 

Thank you for your post in the community! I was able to locate your support ticket #7573735.

It looks like the support agent is currently working through some troubleshooting steps with you. Reaching out to support was absolutely the right move—they’ll guide you through the process to get your store up and running smoothly with ShipStation.

 

Happy Shipping and Holidays!

 

-Cara