I have several shopify accounts connected to my shipstation. I am trying to connect another one and it simply won't let me. It acts like I am connecting, but then never actually appears as connect or even that it exists. I've removed a shopify store ...
Trying to get ShipStation to connect to Shopify but no dice from either direction.I log into ShipStation > store setup > connect store > insert domain > "connect" > authorize ShipStation data update inside Shopify > "Update" - then it leads me direct...
Situation:Yesterday at 8:40am, we shipped a Walmart order via USPS (ie we created label at 8:40am, USPS scanned it in at 1:24pm) Today at 9:09am, we receive this message below from Walmart. Checking our Walmart SellerCenter dashboard at 9:40am, the o...
Hi @AdminCara We received this email from Amazon and then realized that ShipStation does not send "ship from" information to Amazon.When I contacted customer support about "ship from" information of an order being sent to Amazon, I was told that. Shi...
Has anyone successfully connected a GoDaddy store to their ShipStation? I see a few responses but none seem to work. I can't be the only person using a GoDaddy store, surely?
As of a few weeks, I started to get duplicare orders imported into ShipStation from Shopify connected stores. I wasn't sure what was going on as I have been a customer of ShipStation of 10 years and can not recall this happening before. With that bei...
Hi @AdminCara When will ShipStation let us know if an order from Amazon is a replacement?Thanks
My ShipStation integration to BigCommerce stopped working suddenly, so I disconnected it and went through all of the steps to reconnect (deactivated the store connection, reinstalled the ShipStation app, etc), but I'm getting an error message when I ...
Original post from user Shipping Department Hello. The goal is to offer all domestic UPS Services once the product hits the cart. After successfully setting up and configuring SS with WooCommerce has anyone had difficulty actually offering different ...
So I have a company wanting to showcase our product and will be adding a link to our website from their website but it is just adds a link to our product pages. Is there a way to make the sales from any customers they direct to our site so I can pay ...
I am surprised to see that there is no integration with shopVOX. Would love to see this happen for the Apparel Printing industry.
- Is it just me or does the Product image and product weight not get imported into Shipstation Orders?- Walmart order weight integration was already requested in 2017 and I know SS doesn't update their system, but this is a big deal. Product weight f...
I am having issues creating labels on our retail side, our wholesale side is working normally. When i go to create a label, it just gets stuck on "creating" and then just stops shortly after. If anyone has any suggestions, I would appreciate it a lot...
We often have to split our orders from Shopify into multiple shipments in Shipstation. Shipstation seems to only send one of the tracking numbers back to the Shopify order. Additionally, the system isn't updating the other items as fulfilled. This se...
I’m not sure if other Etsy sellers in Canada or other countries are experiencing this issue. Every time we ship with Shipstation we are losing money. The fee that Etsy is taking from the customer is lower then what Shipstation’s UPS is charging.for e...
HiWhy is "Total Paid" $0.00 for Walmart orders?Why is it not the same like Amazon and eBay? @AdminCara
Hi,We would like to request an enhancement to the ORDER tab by including the order time alongside the existing order date column. Order time is a crucial data point for various aspects of order management, particularly for fulfillment processes, as m...
This is likely a simple question, however we were unable to identify an unequivocal answer in the online documentation. If we were to use the Purchase Label POST request and indicate that (a) we want the label back in ZPL format and (b) want the labe...
I need to show the Site Order ID on my labels to comply with the channels I work with. Right now the Site Order ID # is not integrating into ship station and I have to do it manually. Only the Rithum Order ID# is being pulled. But in addition to this...
We have a client that already has their Shopify store and they sell beverages with their Shipstation account connected to it. We will provide and fulfill their Apparel Merch that would also be sold on their Shopify. Can we connect our shipstation acc...
This can't be a unique problem, yet ShipStation support has been unable to help. Maybe someone here can? I'm brand new to ShipStation. We have a Shopify store with two locations - let's call them Bridge and Diamond. Each of these is an external fulfi...
Hi, I have a Shopify store and one of the products will be built, stored, and shipped out by Company B.Company B has told us that we need to connect our Shopify to their shipstation.How can this be done? Do we need to add shipstation app our Shopify ...
One of our EDI customers in healthcare requires the UCC-128 label. Currently this label is generated in the Fulfillment portal of SPS Commerce.The SPS implementation team has confirmed that ShipStation does not have the capability to produce the UCC-...
Hello ShipStation Team,I’d like to suggest a feature improvement regarding how order totals are calculated when orders are imported from marketplaces. Currently, when an order is pulled into ShipStation, the Total Order Value is used as the "Order To...
Since Feb 2 we have been in contact with Ship Station (SS) 5x and we get nowhere. Same response "we need more info" Here is what we told them >> My "insights" show there are orders that Amazon never completed...However they have been completed becaus...
I am needing a developer or someone to help connect a "custom store" from our existing website in ShipStation. Does anyone have experience with this, or have anyone they recommend? ShipStation support said they do not connect customers with developer...
This issue has been brought up a couple times and has unfortunately not been fixed. It has to do with how the 'Notes from Buyer' field is imported from Shopify orders. After creating support tickets with both companies and receiving messages from Sho...
We’re reaching out with a request for an integration between ShipStation and Ipacky, specifically to improve the handling of orders involving multiple locations and partial shipments.Currently, we use Ipacky for order fulfillment, but we’ve encounter...
Does anyone else who has a Woocommerce store have issues updating order status after orders are shipped using Shipstation?Using a WooCommerce ShipStation plugin. Shipstation is being horrible with their support, as usual. The rep admitted in the chat...
My Shopify store uses the ShipStation integration to calculate shipping rates at checkout. In the past, I've used the Description field in ShipStation > Settings > Selling Channels > Store Setup > Edit Store Details > Checkout Rates > Edit Rate to di...
