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patrick2
Occasional Contributor
Status: Completed

Amazon is now requiring we upload transparency codes or serial numbers for certain products. There needs to be a way for ShipStation to handle this newly implemented requirement of Amazon. 

Currently when one of these orders comes in my warehouse has no way of knowing whether or not they need to upload the transparency code or not. ShipStation does not tag the order or have any identifier notifying them. 

Please implement a way to identify/tag orders which require transparency code and serial numbers, and a way for us to enter them in to ShipStation for ShipStation to pass along to Amazon with the tracking number ASAP. Thank you!

1 Comment
Status changed to: Completed
CaraAdmin
Khoros

Hello @patrick2!

Great news regarding your request for Amazon Transparency Code handling—this feature has officially launched! 

This update enables ShipStation to recognize and validate Amazon Transparency codes during fulfillment, ensuring product authenticity and compliance with Amazon’s requirements.

You can find setup steps and more details in our Help Center article here:
Amazon Transparency Code Handling – ShipStation Help Center

If you have any questions or concerns, please feel free to reach out to support@shipstation.com

Happy Shipping and Happy Holidays!

-Cara