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sales517
First-timer (legacy)
Status: Under Review
In our business we have multiple forms of insurance on our shipments as we sell a lot of laptop computers and need to make sure it is safe. Within our FedEx Account we have discounted rates and special policies so we only need to apply a set amount of insurance to each package as it is cheaper to insure it for more or less than the sell price usually. The current option in Automation Rules only allows you to set the Insurance to Carrier, ShipStation Insurance or External/Other. The ability to set the amount of insurance on the shipment as well would really help us speed our shipping process and i'm sure others as well. So using a Filter to check the Order Total if it is Higher or Lower than a set price we would use Automation to adjust it to what we need. Example Sell a product at $699.99. Order Filter: Order Total is greater than or equal to $500, Order Total is less than $1000. Automation: Insure the package with Carrier. Set insurance amount to $750.
18 Comments
orders242
First-timer (legacy)
Shipstation currently has the total order value as the insured value (including shipping). We often need to change the insured value manually, but would prefer this to be automatic because it would save a lot of time
martin8
First-timer (legacy)
I don't understand why this should even need to be suggested as a feature. This seems more like a bug that needs to be fixed right away. Why would insured/declared value include shipping and taxes someone has paid!? That's ridiculous!
sales517
First-timer (legacy)
Agree! We have a proposed solution here. Help us vote this feature up so they can address our concerns. http://support.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/6590735-s...
ted_tieken
First-timer (legacy)
We could really use this feature too. In our case, we insure for $100 on orders under $400 (carrier default), and we'd love to have this option in the presets as well as automation rules.
philip6
First-timer (legacy)
nik
First-timer (legacy)
Would love to see this feature as well, would save us a few minutes every day!
chaz
First-timer (legacy)
Would be amazing and a major time saver
zahoor
First-timer (legacy)
This feature would really help us out in Saving ALOT of time. So will you guys be working on this anytime soon?
zahoor
First-timer (legacy)
We would like to have this feature as this would save us a lot of time. If we can just set a order total criteria in Automation rules and based on that it changes the insurance amount. Right now we just have to do it one by one manually.
info598
First-timer (legacy)
This would definitely save time and avoid requesting other similar features (such as forcing auto-roundup to the nearest $100 on insurance), since it could then be done based on automation rules. "Currently the way Shipstation calculates the insurance amount is based off of the total order amount including shipping price. However when buying UPS insurance yo are charged per $100. My request would be to auto-roundup to the nearest $100 when purchasing insurance."