2 weeks ago
The ShipStation email template and design is very limited and it makes it hard to tie in with other branded emails that are created in Klayvio for Shopify.
What I would like to do is once ShipStation has assigned a tracking number to the order in Shopify for it not send the ShipStation confirmation email and instead send out the email template in Shopify.
The other option is creating a flow in Klaviyo when order is shipped as the trigger, but using a shopify template for the email I believe the coding doesn't translate from ShipStation and ends up just looking like text based code.