Print Label By Scanning Product SKU
Hello,I hope you're well.I was wondering if you could possibly print the label by just scanning the product SKU code alone. Apparently this isn't a feature but I was under the impression it was.Thanks!
Forum Posts
Shipsurance is a scam!
Not the first time we have had this company circumvent their own terms and sadly probably not the last. This time they are saying that the because the buyers IP address is not in the same location as the mailing address they will not honor the claim....
Default UPS Ground Selection
We have our own internal UPS account, but also a clients account in our account so we can easily ship his orders, however, the top "Default" selection is my clients account, not our own which is causing some issues since his account has a higher cost...
populate tracking numbers for heading (report)
dashboard/reports/PostageTransactions this report already has heading for tracking.Please allow it to populateTransaction TimeActivity / Tracking #AmountBalanceI have run through chat and they have give me workarounds, but there are discrepancies.wou...
Mobile app not showing Multiple UPS accounts
We use multiple UPS accounts when shipping our orders. They all show fine on the desktop, but it appears the mobile app has some limitations where it only shows the default UPS account and also the ship station UPS account. It would be helpful for th...
Please remove very old IN TRANSIT orders!
I have a weird issue where my In Transit filter suddenly stopped working on 9/27. Then I hit the Clear Filter button to see them again. Then I am now seeing stuff that is nearly 2 years old in here. Can we PLEASE have a way to Change Status on these ...
Allow Automation to HOLD orders for certain week days. COLD SHIPPING M, T, W only
Allow Automation to HOLD orders for certain week days. COLD SHIPPING M, T, W only. We have Frozen items that we want to ship on Mondays, Tuesdays and Wednesdays only. I have already TAGGED the item, but have no way of creating an automation to HOLD c...
Revoking staff from voiding labels
Hi there! Anyone else come across this issue, where team memebers are constantly printing labels and voiding them because they missed a note, or they had to change something?
Inventory Sync with Lightspeed R series
Hello We currently use Lightspeed R series as our in store POS and sell on multiple third party sites including our own website. We are hoping ShipStation will add Lightspeed R series integration soon to Inventory sync. Please let us know if this can...
QR codes - packing slip
Hi, is there a way to add a QR code to the Packing Slip that references data from a field in the order. I am aware that I can add a barcode that can do that. Is there a way to have a QR code generated instead?
Page Break after a number of line items
Hello everyone!I have searched relentlessly on how I can place a page break after a certain number of line items. We use pre-printed invoices/packing slips that have a peelable shipping address label on the bottom left of the 8.5x11 sheet. We have ca...
Feature Suggestion: Extend Service Mapping to Support Multiple Carrier ID's
We currently have 2 FedEx Carrier ID's set up in ShipStation.Each Carrier ID connects to a different FedEx Account.ShipStation makes you select one as the defaultWe have 2 selling Channels as well.Each selling channel connects to its our WooCommerce ...
DHL Service Point
After 7 month of using Shipstation daily for processing orders shipped from Germany, there are 2 major problems I have:1. I can't send via DHL to DHL Service Point. There is neither a selection "DHL Service Point" nor does the system allow me to crea...
BUG! Huge issue - 3rd party account glitch! Anybody else experiencing this?
We uncovered an alarming issue. We had an automation rule in place for months (if not years) that looked for an order tag, and if that tag was on an order the rule would assign a 3rd party shipping account for billing. In this case, it would assign t...
Limit User to view specific store orders
It would be extremely helpful to have a feature that allows administrators to restrict a user’s access to view orders from specific stores only.Importantly, I don’t want to assign those orders to the user—instead, I’d like to limit their ability to v...
Add AI capabilities to recommend most efficient package type and cheapest service options
Pretty much every software my company currently uses has integrated some type of AI engine to leverage the available data in their system to identify opportunities to save money, add efficiency and/or optimize reporting insights that will help you gr...
GLS Integration in EU
Hello Everyone,I hope you're all doing well.I wanted to ask if anyone else is experiencing a similar challenge. We ship from Germany to the UK using GLS under the DDP (Delivery Duties Paid) service. However, within ShipStation, we’re unable to select...
Bill To Address
We would find it very useful to also have the Bill To Address as part of the Buyer / Recipient Info on the order screen.
Why doesn't checking the Keep Me Logged In checkbox actually keep me logged in?
I have to log in every time, regardless of the time that has passed. I am using what I believe to be the most recent version of Edge.
Update to 2FA not acceptable
I noticed a pop-up today that says we can now get 2FA codes sent via SMS. I'd like to follow up on an earlier post where I requested the option to disable 2FA, and say that this update does not help us. Our issue is that the person with access to the...
Please disable 2FA
I know this topic has been brought up already, but here's another plea to PLEASE give the option to disable 2-factor authentication. It's such a headache when working from multiple devices, which many small business owners must do constantly as the w...
Hew user question about pickup
I want to ship a box from Florida to Canada. I have entered all the information but am unable to find out where to take the box for shipping. Is it picked up from my home and if so does someone have to be home? Thanks in advance for any and all repli...
Split Shipment Filter For Reporting
ShipStation Support suggested there's no native way to filter shipments screen to only show orders that were split into multiple shipments. With how costly split shipments can be to a business and the feature recently receiving alot of "enhancement",...
Shipment Splitting Based on Weight, SKU, and (Maybe) Dimensions and LTL Shipments
Hey all, Our ShipStation rep asked me to post this idea here. I manage a young (less than 2 years old), fast-growing distribution company. We carry almost 200 different products and ship exclusively through UPS' parcel service. We recently discovered...
Insight / reports / raw data / Shipped orders - missing mark as tracked data
Insight / reports / raw data / Shipped orders - missing mark as tracked dataplease can the development team enhance the reports so that mark as tracked appears in the raw data / shipped orders report.We pay extra for every marked as shipped entry and...
Feature Request - Shopify Connection Settings - Import Country of Origin
Hello, Inside the "Shopify Connection Settings" we're able to import the Harmonization Codes from Shopify but there's no option to import the Country of Origin. These two go hand in hand so it would be nice to have the option and would save a lot of ...
who to ditch ShipStation for now that fees are tripling?
Seeing lots of posts about how to quit ShipStation and where to turn instead, given that ShipStation is tripling our monthly fees starting in May '25 simply to maintain API access (the exact date seems to be different for each customer...another mone...
Reporting Flexibility
I own a single product business and the product has 3 different variations with standard, custom, wholesale. These are differentiated by tags in my orders and I track our inventory based on what is shipped out based on the Ship Date. I'm looking for ...
Individually boxed Item
I would like to have an option to mark a product as an individual item. Each item ships in it's own box, so if 2 are ordered we need 2 shipping labels. Currently we have to go in an manually add the second package and correct the weights.
Invoice for Added Funds ?
Hi, does anyone know where to find the invoices for Added Funds?I asked the Shipstation support, I was told it was here : Insights > Reports > account balances > all the transactions listed as "purchase" are all funds added.But I have no transaction ...
