Sorting Products by On Hand Amount
Sorting by the ON HAND column would be very useful. We can sort most of the columns currently in the Product list, why not this one?
Forum Posts
Checkout Rates allowing USPS and UPS ALWAYS
I'm having issues where my checkout will only display one or the other (USPS or UPS) for customers depending on their region with Live Rates on. Some of my customers simply don't like USPS or don't have UPS deliver their packages correctly to their a...
Automation Rules
I would like a way to back up all automation rules. Priroity list from top to bottom, names, and how each rule was set up in case of data loss.
Making Returns Stick When Marked As Received
We need a way for those returns that are outstanding to be marked as received AND stick in the received tab. Currently, when you mark outstanding returns as shipped, they move to the received tab; however, they move back to outstanding as their statu...
Timed out while persisting metadata
Can't login today, great stuff. Or contact anyone for help. "Timed out while persisting metadata."
Return Poral
I really feel that after supporting ShipStation for over 10 years, like many others, it's time you offered a proper returns and exchanges system. Its now 2025! Give us better features! Customers often want to exchange, not refund, yet ShipStation doe...
Inventory Export shoudl include all counts, not just On Hand
When exporting Inventory, all count columns should be included. For shops with smaller inventories, a difference of 1 or 2 products is important for inventory planning.
Bundles should offer a "pre-commit" option which reduces child products available counts
We're new to bundles and inventory sync. These features are crucial in our store, but we sometimes encounter an issue because the bundler calculates inventory to include all available single products. We don't maintain huge inventory levels, so that ...
MID code
Currently, I'm having to manually enter the MID code on the customs declaration for each shipment to the US.It needs to be added as a field in the product information.
Toggles for Default Packing Slip information
I'd love to have the ability to toggle on and off which information shows on the default packing slip. For Example:Customer Phone Number: On/OffCustomer Note: On/OffRequested Service: On/OffWhen a completely custom invoice isn't necessary, this minor...
Product Images Not Working
Good morning,Simple problem that is destroying my brain.In searching the communities, it seems like others have had challenges. I have tried other suggestions that people have made in those posts with no luck.Here's what I want to do.I created a prod...
Displaying all Live Shipping Rates at Checkout BigCommerce and Shipstation
Would like an option to display all the shipping rates rather then displaying the cheapest live shipping rate between Bigcommerce and Shipstation. I have customers who would prefer Ups over Usps as lately the post office hasn't been the best in certa...
Live Checkout Rate Displays doesn't compare apples to apples
Trying to configure live rates for BigCommerce with Shipstation. The options quite frankly aren't what they claim to be. Yes, I understand that ShipStation will only show the cheapest rates for "similar services". But how "similar services" is determ...
Automation Rules having more carrier options to select
Our business ships from 2 warehouse locations one East Coast and one West Coast. We use FedEx to ship from both locations but need each location to have labels printed using different account numbers for package volume to be recognized and billed cor...
Omit certain line-item properties from pick list
Currently we have some line-item properties we set in Shopify. Most line-item properties are visible to the end-user, unless you explicitly start its name with an underscore, in which case they're considered private and for internal use only.Right no...
Recharge app creating bundles in Ship station
I am having issues with bundles created in Recharge (through shopify) and how they work in shipstation. I've had a number of them duplicated when they were coming across. The first time would come without an image and the second would have the image....
Let's talk about the Scan To Ship page: 3 things to fix or make better
Hey Team, we love the Scan to Ship page. It's reduced our order mistakes and customer service DRASTICALLY. Thank you for it.Here's a couple things that would make this page more useful to us:1) Fix the page spacing, especially at the top.It's helpful...
Please disable 2FA
I know this topic has been brought up already, but here's another plea to PLEASE give the option to disable 2-factor authentication. It's such a headache when working from multiple devices, which many small business owners must do constantly as the w...
ShipStation Never Remembers My Device
Hello. I use ShipStation daily (or several times per week, depending on the week), but the site always requires a fresh login, never remembering my device. I check off "Remember this device" each time, use the same browser, and never clear my cache; ...
ShipStation API v1 support
Greetings,my company specializes in developing SaaS solutions for ecommerce merchants, and we would like to integrate ShipStation with our product, but we are unsure whether to use ShipStation API v1 or v2.From what we could tell based on your API do...
Pick list locations
Hello, do you have product locations showing on your pick list? We are thinking about adding these, can you do this on the fly or is it strictly a bulk update with a csv file?Thanks
HS CODE AUTOMATIC IMPORT
This seems like a no brainer - we use Shopify and have both the HS Code and Country of Origin as part of our inventory item. When pulling an order into ShipStation it automatcally pulls Title / Description / Qty / Value / Country of Origin and NOT th...
Passing "Deliver By" field to 3PL Add-On from the 3PL Clients
ShipStation 3PL Add-On should retrieve "Delivery By Date" from the Client to 3PL.To be able to check Last Promise date for the customer and Calculate best shipping option on shipments. SincerelyShipFifty Managing PartnerAli Dincer
Packing slip for Each box
Since we're able to have multiple boxes / shipment and split shipment. It would be great if Shipstation has a way to record which items were actually packed in which box. Example: Product A in box 1, product B/C/D in box 2, product E in box 3, etc. T...
Feature Suggestion: Extend Service Mapping to Support Multiple Carrier ID's
We currently have 2 FedEx Carrier ID's set up in ShipStation.Each Carrier ID connects to a different FedEx Account.ShipStation makes you select one as the defaultWe have 2 selling Channels as well.Each selling channel connects to its our WooCommerce ...
Invoice for Added Funds ?
Hi, does anyone know where to find the invoices for Added Funds?I asked the Shipstation support, I was told it was here : Insights > Reports > account balances > all the transactions listed as "purchase" are all funds added.But I have no transaction ...
Shipping to the US from Canada via DHL and/or UPS in Shipstation?
I just wrapped my head around all the Canada Post/ Zonos crap (which Shipstation still doesn't seem to have implemented, not that it matters given the damn strike)So now I have to ask, can we ship to the US from Canada using DHL or UPS? Does Shipstat...
Dropship Manager Quantity change
I am using Dropship Manager to send orders to my factory to drop ship directly to my customer.My factory habitually has over/under runs, and we ship and bill the customer for the true amount, often different than the ordered amount.Is there any way f...
Inventory Management
ShipStation's Inventory Sync feature does not currently support synchronizing inventory with Zen Cart. We are hoping this could be a consideration by your team.
Cert of orgin
Hi there I ship from Canada to US every day and I would like a way to edit the cert of orign. The shipstaion auto cert doesnt provide any info that the US border now requires resulting in all my customers getting Tariff bills. $50 to $100. We have al...
