Hey!Sometimes postcodes come through in the wrong format e.g. AAA AA A, and this causes an error when I try to print the label. It would be much more efficient if I could catch and fix this issue before shipping.Is there a way to set up an automation...
Managing tags is one of the most powerful ways to organize and automate workflows in ShipStation. However, the current API requires a separate call for each tag added or removed from an order. This quickly becomes inefficient when managing orders tha...
I'd love to be able to bulk update my customs item and price. (IE it automatically populates the item and a price but it's not always accurate) i'd love to just be able to click a few and update more customs info
There is no item description and item SKU the most essentials order info on the custom export order template.
I have several automation rules set up with the action "Adjust Order Weight" and I cannot get it to work. The criteria are being met, the log shows the rule as "applied", and the other actions in the rule are working, but the order weight is never ad...
Hi there, is there any plans to integrate with the accounting software Xero?
I would like to edit the shipstation email that sends out for shipment notification. I can see the edit button when I click the three dots next to it but its greyed out! Is there a way to edit the default email or do I just need to create a new email...
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Hi everyone,I’ve noticed that the default packing slips include an extra “related products line” that shows additional information on the description section under each item. In my experience this creates unnecessary confusion because it makes the sl...
Hello,There needs to be a variable to call on our custom packing slips that can reference back to the bundle SKU that each component is from. The order page lists this bundle sku no problem - I want a way to call it for my packing slips.Also the imag...
We want to have a feature that will automatically declare discounts on orders, rather than manually changing (especially considering that on our site we have plenty of one off codes) and if we don't manually change them, it can cause problems on the ...
Attention ShipStation Software Engineers and Developers: Please consider implementing a feature that allows for the complete deletion of a store, rather than simply making it inactive. Additionally, I have been experiencing intermittent issues with s...
Ship station has all kind of crazy pricing for my customers and wont read real time rates. I keep loosing sales because of this. They blame big commerce and big commerce blames ship station. What is my best bet here? Shipper HQ any better??? I need a...
Would love to see the ability to update the Harmonization Field in batch orders. For businesses who only ship one product with the same code this would allow us to actually batch print. Currently have to go into each order and manually update the har...
I need someone to explain this. My company pays for our daily FedEx pickups on our FedEx account. But we rate shop for the best possible price for each shipment at the requested service speed. Why does it matter if I'm putting a "FedEx from Shipstati...
Request to update restrictions and automation to allow multiple users with the same restrictions and automation rules to view the same orders. Currently, if we restrict a user's access to allow them to only view orders assigned to them, and we then a...
An error occurred attempting to update orders: Input string was not in a correct format. anyone else getting this?
you already enabled batch return labels. Please add the ability to return the labels to a DIFFERENT Return Address. PLEASE!!!
It would be great to be able to add a condition for scanned/verified. Currently its a very manual process to tag each order scanned/verified. Please make it so that we can create an automated rule to add a tag to an order once the shipment is scan/ve...
We need to display our customers' PO#'s on the labels, and the PO# is always inputted into the Order Comments section in BC.
Hello We are required to fill out MID information in customs declarations for all orders now. However the new MID filed in "Declarations" has to be filled out manually for each product for each shipment. It would be better if this could be populated ...
we now need to use Zonos through canada post to have the tariffs billed to us for shipments into the USA. I want to continue to use shipstation but since this isnt supported i had to downgrade my acct as i can no longer use shipstation essentially. w...
Just received an email about realtime Checkout Rates - this great "new" feature that is NOT available to Shift4Shop usersWhy???Please make available for the Shift4Shop platform
I wish there was a way that ShipStation would auto fill added Declarations or from a New Order from the SKU number if it's in the Products. I don't see why it couldn't do that, if it does am I missing something? Thanks!
Shipstation does not do a good job of maintaining the customs declarations when orders are merged, split, or edited - I will often be ready to ship an order only to find that the customs declaration is empty, or includes items that are no longer on t...
Any workarounds on Chrome to enable autocomplete/autofill on all text fields? Especially on international declaration fields for HS codes and item description. Workflow is so slow otherwise. I am coming from "Paypal shipping powered by Shipstation" a...
Hello, Currently, ShipStation only offers the 'Hold at location/post office' option for Purolator.We would like ShipStation to support this feature for Canada Post and FedEx as well.Thanks
We noticed something over this last week or so and can't figure out how to change it. When an order has multiple items, the Shipping section presets weight, size, and service as though it is one package. We did not create that automation and we can n...
Our company would benefit greatly from being able to add the terms from our Shopify orders to our packing slips. Specifically for Wholesale customers who like to see their payment terms on the slip that gets included with our packages. From talking w...
I really feel that after supporting ShipStation for over 10 years, like many others, it's time you offered a proper returns and exchanges system. Its now 2025! Give us better features! Customers often want to exchange, not refund, yet ShipStation doe...
