Canada Shipping Tax Report
How/Can a report be generated showing GST/Tax charged on Shipping Cost? This is a requirement in Canada and I have been unable to generate this report.
Forum Posts
A remember me option to new Login screen
Thank you for removing the captcha. The new login screen works much better. Is there a plan to add a "Remember me" option so the Login is automatic?
New Color Scheme Problems
With the new Shipstation layout I am getting a severe headache after just half an hour because the screen is almost entirely white with no color variation. This makes it hard both to just get my work done and use the program as a whole, as well as ma...
Resolved! Create a page break between packing slips
I created a custom packing slip that works perfectly when printing individually. However, if I select multiple packing slips, they combine into a PDF so that they completely overlap with each other. How do I create a page break so that they each star...
Charged for a label after voiding nearly two months prior
I voided a USPS label on September 23 through ShipStation. I get an e-mail from the USPS that they made an adjustment on this label on November 14 and ShipStation charged me (minus the .42 adjustment) on November 15.ShipStation passed the responsibil...
Setting a custom SKU/inventory # in eBay, then displaying it in a column in Shipstation orders list?
I have an simple numbered internal inventory to help me track eBay listings. Each item has only 1 quantity. I have been entering this as a custom field on the eBay site when I create the eBay auction listing.What would be the best way get this inform...
REQUEST: Custom Packages Inventory Management
I would like to suggest a feature enhancement that could greatly benefit our team and potentially other users as well. Implementing inventory management for custom packaging materials would streamline our processes and improve accuracy in order handl...
Shipstation flashing, not connecting
Is anyone else having this issue? Shipstation is just flashing on and off screen and I cannot connect
Missing Report Feature- Cannot export report with Tracking number AND Custom Field 1
We use custom data in Custom Field 1 so we can keep track of certain orders. Shipstation doesnt have a way to run a batch export of order data that contains both Tracking number and Custom Field 1 data. This should be basic data that anything that ca...
Bug: Rates tool converts Califiornia (CA) addresses to Canada
California (CA) addresses pasted into the "Paste US Address" window in the Rates tool get converted to Canada (CA); the tool automatically drops the California zip code and changes the intended country (US) to Canada (CA).I had a brief conversation/c...
Add ability to sort orders and print the packing slips in those orders
Hi We would like to be able to sort orders by SKU, and then be able to print the packing slips for those orders in that order.Thanks James
Shopify Import based on source
We have multiple stores/sources linked to our Shopify Store such as TikTok and Flip. It would be very helpful if we can have those orders import under the store name instead of the default Shopify store name, based on the source.
Packing Slips Not Readable
We don't need customization, we just need the default to actually be readable. The packing slips print so poorly on 4x6 they are useless. The Label prints just fine but the text on the packing slips is so small and thin they don't print well. Please ...
Option to turn off switch and save
Hello,Our business ships through 3rd party accounts for many of our orders that are required to go through specific shipping providers. The switch and save functionality is recommending that we change shipping providers on these orders. If a shipping...
Feature to Backdate Order
I want a feature to backdate order. Sometime the Selling Channels embedded in shipstation don't import the order for some reason. This can be backdate to resolve the
Multiple notifications being sent
We have been having an annoying issue where 11 or more email notifications are being sent to customers when a label is created.Does anybody else have this issue?
Put a Customer's Selected Shipping Rate in their Order Summary
Hello, I would like to suggest adding the feature in ShipStation where, on the order form, it shows the shipping rate the customer has selected (i.e, Ground Advantage, Priority Mail, etc). Currently, this feature does not exsist I am told, our team h...
Add functionality for Shopify exchanges
Please add in support for the new Shopify Exchanges feature.https://help.shopify.com/en/manual/orders/refunds-returns/exchangesWe have been waiting for Shopify to release this for ages and now find it is not compatible with Shipstation - super disapp...
what scale works properly with shipstation
If someone can tell me what scale they use for shipstation that is consistent . i have been using onyx but this is very inconsistent. any advice?
ups ground saver pop-up
It'd be nice to have the option to disable the "save money with ups ground saver" pop-up!
Print Shipping labels by create date/time
Seems crazy to me that I can not print shipping labels in the order they are created. Printing labels in the order they were created would significantly streamline the labeling process and reduce errors. Currently, shipping labels can not be printed ...
NECESSARY FEATURE: Add "Packing Slip Printed" Column to Orders Awaiting Shipment
It is imperative that we be able to see a column showing if the packing slip has been printed, in the Orders Awaiting Shipment tab. I have seen many other requests for this since as early as 2021. And the column is already available in the Shipments ...
Bulk Upload Multiple Customs Declarations
How can I bulk upload commodity (Customs Declaration) for international shipment?We are shipping hundreds of gift boxes all over the world, it work great if there is only one item in our gift box, I can bulk upload them, but in most case, our gift bo...
Packing slip for Each box
Since we're able to have multiple boxes / shipment and split shipment. It would be great if Shipstation has a way to record which items were actually packed in which box. Example: Product A in box 1, product B/C/D in box 2, product E in box 3, etc. T...
Delivery Trigger in Zapier
Delivery Trigger in ZapierIt would be incredibly helpful if ShipStation could add a "delivery made" trigger in Zapier. Many businesses, like ours, use CRMs to follow up with customers post-delivery, but it’s currently time-consuming to manually check...
Shopify Exchange Feature needs to be compatible with shipstation
I am writing to request your support for integrating the new Shopify Exchanges feature within Shipstation. As detailed on Shopify's official help page (https://help.shopify.com/en/manual/orders/refunds-returns/exchanges), this functionality is critic...
Organize products on packing slips/pick lists by the order they are located in the warehouse
I organized our shop floor by attributing warehouse locations to each area. I did this alphabetically, creating over 20 zones. After this, I uploaded a spreadsheet to our inventory, attributing the appropriate warehouse location to each item in our i...
Shipstation Skin/Theme
The new skin/theme shipstation has is very hard on the eyes and we much prefer the old skin. If there was an option to switch skins or themes it would help a lot.
custom box sizes
I would imagine that, like us, most companies only carry a certain number of box sizes. It would be a very convenient feature if there was a drop down menu on the package dimensions (size) in the side bar, where one could have a list of custom box si...
compare sales from a year ago after starting google ads
I just started using google ads for my store and I wanted to compare sales from last year at this time and leading up to this time, so I can see if the google ads are evening doing anything. how would I do that, the reports don't see very user friend...
