In Canada carriers must charge GST/HST on shipping costs whenever a shipment is shipped within Canada. As far as I can tell the UPS API Ship Station is using gives rates without GST/HST and FedEx API gives rates with GST/HST included. Therefore, it w...
When I go to create a manual order, I do not want it to automatically run automation rules on it (or at least I want to set a criteria to exclude automatic fulfillment routing). I already set a criteria, that if the Order Source is Not Equal to Manua...
I've successfully hooked up my customer's ShipStation account to my AI Voice Agent! Now calls that come in can have access to order data in real time! No more paying for unreliable phone support people.I'll record a phone call and post it hear if any...
Hi,does anyone have a good workflow for ShipStation when fulfilment occurs from a warehouse but stocks is managed from not just the warehouse, remote outlet stores too?essentially I want the easiest solution that will manage inventory (we don’t use i...
Is their a way to add a reference number to a ShipStation order that will end up appearing on the UPS Invoice. We are trying to list job #s in ShipStation so we can easily locate what job the charges goto when we review our UPS bill. You would think ...
I have tried working with support to get our automation rules to apply custom package types to our imported orders to no avail. We specify a service such as USPS Ground Advantage, a package dimension and the custom package type that was already set u...
If I use ShipStation to manage inventory, and update it once a week, does that data update inventory in Magento2?I'm trying to use just one system for managing inventory. We only have 130 SKU's.
We do "large" small parcel shipping, we cannot combine orders at all, so if someone orders two+ items from us we have to split the order out to get two+ shipping labels to get the entire order out to the customer. Some partners are fine with the quic...
TL;DR: I want to highlight the checkbox for multiple orders at once to download packing slips as individual files--one per order.Our shop works in batches of 30 orders. I would love the option to bulk download packing slips, not as a multi-page PDF o...
Thank you for taking my question and letting me post. I'm very frustrated with the packing slip. I find it hard to read and we make mistakes when they look at it. The pick list is better, but there is no name on it so it's easy to get it confused as ...
Can someone please recommend a high capacity scale that can handle light weight 4oz packages top to a 150lbs. I currently use a Fairbanks but it's a pain because it's hooked to an old pc and use ship station connect so I can use Mac. I want to purcha...
I'm trying to have different ship-from locations set for different selling channels. My desired end result example: I have 2 eBay accounts, and I want the correct eBay store name to appear on the shipping label, in the return address spot.The street ...
It was bad enough when you changed all the colors recently and now there's no (VERY USEFUL) visual difference between things like Awaiting Shipment and the stores within that category, but now you've changed the import process and deleted all our sav...
Wondering if anyone has tried to or found a way to set an automation of package type, without forcing a service type. We offer 2 different carrier services that we allow our customers to choose from, but the packaging type for some of our items are t...
Anyone have experience using an auto-cutter for 4x6 labels when printing batches? We have 2 or sometimes 3 total labels printed (Packing Slip(s) and Shipping Label) and are trying to save time tearing labels by using the auto-cut functionality. Zebra...
The Shipstation API allows an order to be soft-deleted.How can that be reversed if needed?
Would like to accomplish the following1) Compare UPS ground and USPS priority, if UPS (because of certain locations) is $3 more, then use USPS Priority2) Compare UPS Ground & UPS 2nd day air, if the difference is $1 or less, then use UPS 2nd day air....
We have a woocommerce integration and shipstation is importing those 2 things as products. How do we get them removed from the import??
Is there a feature or a way to set certain products not to import into shipstation as they are not fulfilled inhouse. That way if a blended order (item with fulfilled inhouse and item that is dropshipped) only the item that is going to be fulfilled i...
Currently, your webhook integration does not offer a secure way to verify its origins.Looking at webhook HTTP POST responses, there are HTTP headers that suggest there is planned support for webhook signature verification - x-shipengine-rsa-sha256-ke...
I wanted to post this as I had not found any help from posts in finding a scale that would work with ShipStation. Or from ShipStation themselves frankly.After much searching, we found and are using the Ohaus Courier 7000 i-C71M15R 15kg scale. And it ...
As a company that is growing, using pick lists as a tool is very useful. However, not being able to scan a master barcode on the pick list that corresponds to a batch is stunting our growth, frankly. We would like to be able to scan a barcode at the ...
We have a custom print business, with many store fronts and many print styles/lines. ShipStation is being used as our single hub for all of those store fronts, but (understandably) doesn't know anything about what print line each order should be sent...
Good Afternoon,I'm wondering if anyone has some suggestions on improving our workflow. Several months ago, we made it mandatory that orders be scanned with the "scan to verify" feature. At this point, though, it feels very clunky and time consuming. ...
I'm absolutely astounded that this isn't already a feature; it feels like such a cornerstone features, that I had just assumed it had been implemented years and years ago.Feature request is to be able to Scan to View an order, then enter the Scan-to-...
My company would greatly benefit from automating batch creation through automation rules. There are standard criteria for creating a batch that could be automated using simple if-then logic. Please look into this!
Is there a way to schedule a zap to 1x a day to look for orders based on specific criteria to use in another action? I have the zap scheduler as the trigger and I am having some difficulty setting the API request. I have tried https://ssapi.shipstati...
I have taken on a customer who has used shopify routing to seperte her inventory/orders.On shopify we can see the orders splitvia location, those we will be resposible for and those which sit with themI need advise on what automation rules to build s...
It would be great for the packing slips to include multiple order numbers as oppose to just one when orders are combined. This could also work in the sense of including line items underneath the items similar to how it says “from order #…” on the ord...
