ShipStation Community

Anyone else having issues with product weights not importing from Shopify? For example products that weigh 2 ounces are importing as 3lbs 9 ounces. Heavier items (still under a pound) are importing over 20lbs. Shipstation support could not figure it ...

Some of our customers are pissed because during black friday they had to pay more for import fees due to shipstation automatically setting the customs value to the full price and not taking into account discounts. They first said this is policy and C...

Lately we are seeing a lot of our apps on Shopify sending information like discount codes used or "how did you hear about us" answers that are now showing up in the "notes to seller" section. So normally we know a customer left us a note if the box i...