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Unable to add the UPS account as carrier

AgustinLandivar
First-timer

I have been trying to add a private UPS account as carrier on my shipstation account, I keep getting an error that says "There is a non-technical issue with your request, in order to resolve you will need to contact UPS customer service at 1-888-851-4901." UPS has confirmed that there is no issue or lock on the account. I have tried contacting shipstation in several ways to get a resolution on this, but nothing helped. What can I do to get the account added on my carrier?

1 REPLY 1

Shipping_LuxeAr
First-timer

Hey!

We have been having a similar issue, have you found a way to resolve this yet?