Shipstations most basic feature of importing orders has been failing on
several of our stores for the last 48hrs.Some shops connect and import
orders, some shops fail and report 'An error occurred attempting to
update orders: We encountered an error ...
Shipstation orders sidebar no longer shows custom fields from etsy and
other marketplaces in the ITEMS tab. Clicking into order details shows
heavily shortened custom fields, with the only way to read the full
details is hover over the field which me...
After the new layout very few of our filters are working. The problem
being that our users DON'T KNOW the filters aren't working, and are
missing critical processes because shipstation simply returns a full
screen of all orders or a blank screen. Thi...
Well, within 10 minutes of giving up on shipstation support we found a
way to repair the connections and import orders, but out of curiosity
left one etsy channel broken to see how long shipstation would take to
1)repair the problem 2)propose a solut...
I spoke to customer shambles about this last night. No solution, no ETA,
no suggestions. No response to any support tickets either. Shipstation
is now an order management company that believes importing orders is a
minor feature that doesn't deserve ...
We reported a critical problem with filters in april during testing,
then we got forced over and reported the same problem early in May.
Today, SEVEN weeks later someone marked the ticket solved - took 30
seconds to make a filter proving it was not s...
For everyone just forced onto V3 reporting the many bugs - keep in mind
when dealing with shipstation that they have known about all these
issues for months as many of us were forced onto V3 back in april. I'm
sure they will tell you the issue is bei...