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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
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anyone else having Support issues? LIVE CHAT disappeared!!
by OTC_Eddie -
Apply Item Discount o Customs Value Fields
by lizannev -
*Giveaway Alert* Meet Moderator Davis
by Manager-Erin -
ShipStation Improvements and Bug Fixes (May 17-28)
by SuperMgr-Sarah -
May ShipStation University: continue the conversation here.
by Manager-Erin -
Address verification, postal zip code error
by kayla-zk -
[Solved] ShipStation Connect
by PPE -
Is there a way to add an image on the packing slip footer section?
by VP
Community Activity
Product import not fully imported
I tried importing my products using the csv file and although the skus are imported, the SKUAlias aren't.I made sure the format is exactly as required by creating the SKUAlias manually and exporting the csv to copy the formatting but when I import it...
Shipstation API Change "To Buyer" field
What endpoint lets me access the "To Buyer" property of an order? I am able to access the "giftMessage" property of the Order model, but I can't seem to find anything that would let me add a "to buyer" note like I have in the picture here. I have ch...
List All Location Availability
It seems at least one of the main purposes of ShipStation is to ultimately send orders to the location that has available inventory. I constantly find myself having to memorize which of our 6 locations has the inventory or slowly scroll through the S...
Trouble importing amazon orders
Started yesterday, non prime Amazon orders stopped importing. A chat with customer service fixed it for a bit but it is doing it again today. Any ideas?
Phone numbers not integrating into ShipStation for International Orders
The phone number doesn't always import from Shopify into ShipStation which is essentially required by DHL for all international shipments. I can't copy and paste every single number. How can I fix the import issue so that ShipStation attaches the pho...
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Latest from our Blog
ShipStation Improvements and Bug Fixes (May 17-28)
Improvements We’ve updated the USPS zonemap table in the ShipStation database. This will improve the performance of any filters and automation rules that rely on USPS zones. We’ve updated the Notifica...
ShipStation Improvements and Bug Fixes (May 1-14)
Improvements Barcode Scan search capabilities have been added to ShipStation’s new layout! Go to the Other Actions menu and choose Barcode Search to open the Barcode Search pop-up, or use the hotkeys ...
ShipStation Improvements and Bug Fixes (Apr 19-30)
Improvements We’ve improved the Change Subscription flow so you can now change the number of users in the account if you have more users than the new plan allows. You no longer need to go to the User ...
ShipStation Improvements and Bug Fixes (Apr 3-16)
Improvements Quickship Mode is back!We’ve added Quickship Mode into ShipStation’s new layout! It has everything you love about Quickship from Legacy but with several new customization options! We will...
