Featured Posts
Community Activity
How do I remove Shippy?
I do not have any use for an AI assistant in ShipStation. The huge green gear is very distracting and sits directly over the create label button. How do I disable this feature?Thanks.
Feature Request: Track Packaging Materials by Scanning Box Barcodes
I operate a 3PL warehouse and use ShipStation as a WMS. When I create shipping labels for my customers’ orders, I use different types of shipping boxes depending on their needs.I would like to scan the box barcode during order fulfillment and have Sh...
suggestion for a new feature
I'm suggesting a new feature that would be most helpful. I would love to be able to pull a report on all orders that have not been shipped yet. For instance, in my situation, I would love to know how many of each product sold that I have left to get ...
Fastest/ Cheapest Shipping Option
Hello. Recently, our ShipStation was updated, and they changed the layout for shopping shipping rates. Ours used to show all the shipping rates and had them listed in ascending order. So once the rates load, we normally choose one of the top options ...
TikTok Integration. New Requirement for USPS Labels from January 2026
Hello,Today TikTok sent out an official notice stating that starting January 1, 2026, they will no longer accept USPS labels purchased outside of TikTok Shipping.This means that under the Seller Shipping option, if USPS is selected as the carrier, th...
Can only print packing slips to PDF?
I am getting ready to print out our morning packing slips. Shipstation Connect is on and all of my printers are connected. However, when I select the orders I need printed, I am only given the choice of "Print to PDF". I understand that I can continu...
Refund Assist
So if I read this right, Ship Station is charging me 30% per label to use Refund Assist? Shouldn't that be a feature that SS provides in it's platform? Just another gouge....
Auto-replenishment of shipping funds
If there's not enough postage funds in my account for the remaining outgoing orders, I receive an insufficient funds notification and ShipStation won't print the remaining needed postage. I currently need to manually replenish funds and then go back ...
Scanning Location Barcode while receiving inventory
The “Receive Inventory by Scanning Item Barcode” feature is very useful.However, it would be even better if we could also scan the location barcode during the receiving process.Currently, after scanning a product to receive it, I still need to manual...
FedEx DDP Forced even though disabled
Super Frustrating!Since we were forced to agree to that DDP popup agreement that blocked our shipping until doing so, we are now forced to ship DDP even though it is disabled in our settings:And the shipment, which no longer has the shipping option o...
Parcelforce Integration - Multi-parcel Shipments
Hi there, We are in the process of migrating from Parcelforce's old systems to their new system integrated with Royal Mail along with all of their customers. We have activated the new Shipstation integration with Parcelforce, however we are getting t...
Multiple Harmonization codes for a single product
Has anyone found a way to apply multiple harmonization codes to a single product automatically? US customs states"You must classify each item in the set individually for customs clearance, as the goods do not form a single functional unit or "composi...
Pop-up Tiles still in the way
This issue was brought up about 3 years ago and the pop-up tiles are still popping up. They pop up all the time. They let me know I purchased postage. They let me know I'm printing a label. They let me know I'm printing a packing slip. I already know...
Cannot print without agreeing to pay customer duties - DDP is NOT enabled, and I do not want it
Starting today, the system is prompting me to agree to enable and agree to DDP. I do not want DDP. I do not want to ever agree to pay the customer's duties and taxes, and never will.Support told me an update had checked this option to enable this in ...
Standalone Product Detail - Reporting Category not sorted
When viewing products, the 'Categorize' dropdown to mark bulk selections is sorted alphabetically (as expected), yet when viewing a product individually and trying to select a category, the dropdown I believe is sorted by [created date] which is very...
HighLevel Integration
We desperately need a HighLevel to ShipStation integration. We have multiple HighLevel Stores and need to be able to seamlessly connect to ShipStation.Currently HighLevel will send our orders over to ShipStation however they go through Manual Orders....
Importer of Record Automation with UPS
Hello there,So ShipStation support sent me here.Currently we consider migrating from ShipStation to ShipTheory due to some missing features—particularly the ability to set the Importer of Record address when shipping with UPS. However, I’ve noticed t...
DHL eCommerce UK Automatic Status Updates
Is there a way to set up your DHL eCommerce UK integration so that you receive automatic shipping status updates such as "in transit" or "delivered" that then appear in your Shopify dashboard? Currently ShipStation only shows provides Shopify the "tr...
System to flag duplicate address or names using the same sku
My job works with sending samples to people and I found about 40 people that we sent doubles or triples to accidentally. I contacted support to see if there is a way to flag when packages with the same sku are being sent again and I was recommended t...
Become a carrier on Shipstation
Has anybody working for a shipping company been succesful in being listed on shipstation as a carrier?
Pls Remove v1 API Key Generation Limit
Currently v1 API users are capped at generating 2 API keys per account - I don't really see a logical reason why this cap is in place. I contacted support about it, and was told: Unfortunately we cannot provision an additional set of v1 API keys afte...
US Customs Import Delays - UPS
Hey,I ship a fair amount of parcels from the UK into the US (from Etsy sales). Just wanted to know if anyone else is seeing long delays with deliveries post the Di Minimis changes. I probably shipped more than a 100 in the last few weeks, they are pr...
Automate Multiple Shipping Account Choice
Please add new automation rule option for choosing the shipping account. We have a UPS and a Fedex account for 2 different warehouses and it would be great to say if a package is shipping from warehouse 1 automatically only shows the UPS 1 and Fedex ...
uploading pdf shipping labels to ship station
I completely understand the need for your warehouse team to access and print external shipping labels directly from ShipStation, and I appreciate you bringing this concern to our attention. I’m here to help! At this time, ShipStation doesn’t support ...
Feature Request: Import Gift Messages from Turbify (Yahoo! Store)
We are a new ShipStation customer and are very pleased with the product and support so far. We are migrating from our old order management system, 4Psite, which is permanently shutting down on October 31, 2025.We've encountered a critical issue for o...
Printing EOD forms
Hello, Is anyone else having issues printing the EOD form? When I select the orders to close the page goes blank and I don't get a chance to print the form. I have to close shipstation and then go back in and go to the shipment section and then selec...
UPS Carrier options
When using the Carrier UPS there is an export option in Worldship (the UPS label printing program) that allows a flags to be set ISC (International Special Commodity Certificate) and Special Exception. Is it possible to update shipstation to allow th...
Myexpressfreight.com - we really like them for freight
Truly wish shipstation allowed third party logistics companies to integrate for Pallets rather than just the one they have. the rates arent great. we use myexpressfreight and the rates are unbelievable. its so simple. they have an API, but honestly w...
Packing Slip - Incorrect Tax for Shipping
Has anyone else experienced this problem? I have had support tickets in with ShipStation multiple times over the past few years with no resolution.We use the default packing slip, and have found that whilst the subtotal is correctly showing inclusive...
Resolved! Picking workflow
HiIt would be great if you could add a “Skip Item” option that allows users to temporarily bypass an item during picking and return to it later. Having the flexibility to continue picking without interruption would be a valuable enhancement for many ...
Latest from our Blog
Community Update Incoming!
We’re making some exciting improvements to the ShipStation Community and can’t wait to share what’s coming! To prepare for these changes, the Community will be in Read-Only Mode starting Thursday and ...
Innovation Delivered!
Innovation Delivered is coming—and this year, we’re making it the year's virtual event! We invite you to join us for a day of insights, strategies, and pro tips from over 30 experts in shipping, logis...
Introducing Our New Discogs Integration!
We're thrilled to announce our new integration with Discogs, the world's largest online music marketplace and database. This partnership empowers music sellers to efficiently manage their inventory an...
Our New Partnership with Temu
Our New Partnership with Temu Connect with millions of global customers through direct marketplace selling. We're excited to announce our new integration with Temu, one of the fastest-growing global o...
