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Based on a long support call yesterday, we determined that ShipStation will import the Shopify Location for an order, but not for each line item on the order. In our case, we use a third party fulfillment service and it’s possible that the service ma
We ship a lot of orders with dry ice via 2 Day Air that needs to have dry ice amount listed 5 KG per box or whatever it is. When we ship large customer orders with more than one box on the order ShipStation does not allow the dry ice amount to be sel
I have a link that is generated on the line item properties via the app Zakeke. In shopify this link is clickable and will allow the user to view the generated files. However when this data gets imported into shipstation it is imported as a text list
ShipStation Connect printers are only shareable if the printer is locally connected to the computer running ShipStation Connect. In business IT, local printers are rare. They are rare because they expensive to support. Nearly all printers from small
Once in a while you'll get fraud orders to an address or just bad customers and need to flag their address to not ship. You can't flag their name since they use random name changers to the same address. We see this a lot with Columbia and US freight
As a 3PL company, we are frequently making new stores for new clients which we then add to our 3PL enabled store. Previous to last year, in order to verify card info for purchasing postage we would call Stamps.com, verify info and move forward. Since
We have negotiated USPS which require a new account. Rate shopping allows us to use this, but cost review will switch to the disabled account instead of our active one.
Hi everyone, I have been a long-time ShipStation user shipping from the UK to the US. I am writing to urgently request an upgrade to ShipStation’s customs data mapping and field limits. Following the stricter US Customs regulations, international shi
Please consider updating Settings to allow Admins to Turn Custom Field 1 and Custom Field 3 to be required.
When we create return labels, the 'return to' will go to default store, which lowers down the efficiency.For example, we have A,B,C stores. 'Return to' should be set up automatically to the store that order came from.
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