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Connect with other ShipStation users, learn from each others' experiences, and find solutions to both common and complex business problems!

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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!

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store with variants not syncing correctly

Is anyone else having the issue of their items not syncing correctly to shipstation when that item has a variant? Example someone purchases 2 shirts and they are different sizes and color (Black 2T and a 5T charcoal) but are on the same listing and t...

Can't find chat?

I have the automated help widget but no chat option? My plan includes this but i can not find it anywhere! Can someone please help me out as i need help setting things up.

Pablo396 by • First-timer
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Age not in order within Items

With the new update I want to see my orders by item but within the items, the age is not in order. So if I have 500 orders within an item and can only print 50 at a time I have to scroll through to pick the oldest orders instead of selecting them in ...

Rates at Checkout for Australian Merchants

Hello Friends,Are you like me? Dreaming of a world where Shipstation can provide shipping rates at checkout for Australian Merchants as it does the US merchants?https://help.shipstation.com/hc/en-us/articles/360046301731-Send-Rates-to-Store-Checkout ...

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Getting Started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the ShipStation Community.

Announcements

USPS Service Update for Shipping to Austrailia
As of September 3, 2021, USPS has temporarily suspended First Class Package International shipments to Australia. To avoid disruption, use Priority Mail International or GlobalPost Standard to ship your packages

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Latest from our Blog

We’re Celebrating 10 Years!

A lot has changed in a decade! But one thing that has remained the same is our mission of helping merchants like you continue to grow your business through efficient and seamless ecommerce fulfillment...

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ShipStation Improvements and Bug Fixes (Sep 20 - Oct 1)

Improvements Features You can now use Scan to View barcodes to open your Order Details from anywhere in the ShipStation app! Previously, this feature was only available in the ShipStation Legacy Layou...

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ShipStation Improvements and Bug Fixes (Sept 6 - Sep 17)

Improvements For our US accounts, you may have noticed a banner linking to Auctane Seller Fulfillment Partner pages available in the Fulfillment Providers settings. Check out the partner pages to lear...

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2021 USPS Peak Season Holiday Surcharge Blog

I just wanted to take a moment to remind everyone to keep in mind the coming holiday changes from USPS. With holiday season on the horizon, USPS will be making some temporary changes soon. You can rea...

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