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It would be very helpful if the checkout rates provided through the store connection had support for conditions. In our case, we always insure any orders that exceed a certain value but the added cost of insurance cannot be provided through the store
When displaying your checkout rates in Shopify, the rates only display the lowest option not all the options. So for instance, USPS Priority Mail and UPS Ground are basically the same and yet it only displays USPS Ground because it is cheaper.&
When changing the address for an order inside the UI, it locks the address so future marketplace syncs will not change it back to the marketplace value. But, when changing the address via the API, there is no way to lock it. So, changes will be overw
When we provide a discount to an order we don’t see the full break down with the discount only the total paid cost but not the new price for the product cost. It will helpful to have this implemented to have the breakdown so we are insuring the produ
It would be absolutely fantastic to expand the “Scan to Verify” feature so that it can verify a products lot code, not just SKU or UPC. ShipStation allows you to allocate lots to your orders, and even run a report and see all orders that were connect
FedEx has just come out with a 2 day one rate extra small box. Could this be integrated into ShipStation?
USPS has a money-back guarantee option to select countries but Shipstation currently does not offer it. Please add it as an option. We have to print our labels currently on the USPS website if we want this requested service.
We need an application to remove items from ShipStation in bulk. Either create A process similar to the Receive Stock function or give us the ability to input negetive numbers in the Receive Stock screen so that stock comes out instead of adding it t
Placing claims through ShipStation UPS seems like it should be easier. 1st you have to place the claim on the ShipStation link, then a few days later you get a letter from UPS asking for more information and documentation. This seems like w
hello!! desperately need this feature. i have it set up to apply predefined values when it imports an order, but it would be super helpful if their was a bulk/batch update for name/amount/hs codes/ qtys etc. example: right now i have 1000+ shipments
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