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Very Frustrating! When someone orders with an automatic discount applied, it won’t change the declaration. I have to manually adjust EVERY SINGLE sale item for international orders. It is time consuming and if I miss one, I have to pay lot of extr
This enhancement would make it easier for warehouse and fulfillment teams to separate orders that have already completed the item verification process from those that still require verification. By adding a dedicated "Items Verified" filter, users co
Thanks for launching LTL! Can you please provide support for LTL Carriers such as: XPO, ABF Freight, Estes, Roadrunner, and so on. This would help us to only use ShipStation for shipments.
I need the option to be able to turn off import Amazon package weight on the store setting just like we can turn off the package dimension. CC @CaraAdmin
It would be absolutely fantastic to expand the “Scan to Verify” feature so that it can verify a products lot code, not just SKU or UPC. ShipStation allows you to allocate lots to your orders, and even run a report and see all orders that were connect
We’d like to see the pickup location selected by the user when a pickup order is placed. At the moment the order page shows the billing address and ship to address, but we’d like to also see a pickup address chosen by the user when placing the order.
We currently create customs declarations from order items in Ship Station, but we have a lot of items which have the same HS code.It would be useful if there was an option to automatically group items with the same HS code into a single line on the c
When changing the address for an order inside the UI, it locks the address so future marketplace syncs will not change it back to the marketplace value. But, when changing the address via the API, there is no way to lock it. So, changes will be overw
It would be very helpful if the checkout rates provided through the store connection had support for conditions. In our case, we always insure any orders that exceed a certain value but the added cost of insurance cannot be provided through the store
When displaying your checkout rates in Shopify, the rates only display the lowest option not all the options. So for instance, USPS Priority Mail and UPS Ground are basically the same and yet it only displays USPS Ground because it is cheaper.&
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