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When attempting to use the Rate Browser, it throws the following error. "One or more providers reported an error. Province required to obtain Canadian rates. Please note, UPS Canadian rates can only be retrieved when a specific order is selected."&nb
We would like to add the Canadian carriers under our US account in ShipStation. We have warehouses in USA and Canada, and sometimes it's cheaper to ship the Canadian orders from USA. By having all the carriers into 1 account, we can easily compare
Based on a long support call yesterday, we determined that ShipStation will import the Shopify Location for an order, but not for each line item on the order. In our case, we use a third party fulfillment service and it’s possible that the service ma
FedEx has just come out with a 2 day one rate extra small box. Could this be integrated into ShipStation?
Would like to see ShipStation Connect supported on Linux. This would allow the app to run on a low cost device such as a raspberry pi and make it much easier to keep service up.
We ship a lot of orders with dry ice via 2 Day Air that needs to have dry ice amount listed 5 KG per box or whatever it is. When we ship large customer orders with more than one box on the order ShipStation does not allow the dry ice amount to be sel
I have a link that is generated on the line item properties via the app Zakeke. In shopify this link is clickable and will allow the user to view the generated files. However when this data gets imported into shipstation it is imported as a text list
ShipStation Connect printers are only shareable if the printer is locally connected to the computer running ShipStation Connect. In business IT, local printers are rare. They are rare because they expensive to support. Nearly all printers from small
Once in a while you'll get fraud orders to an address or just bad customers and need to flag their address to not ship. You can't flag their name since they use random name changers to the same address. We see this a lot with Columbia and US freight
As a 3PL company, we are frequently making new stores for new clients which we then add to our 3PL enabled store. Previous to last year, in order to verify card info for purchasing postage we would call Stamps.com, verify info and move forward. Since
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