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There is an Action Type to "Enable Saturday Delivery", but to use this action well, we need a criteria that basically says "If today is Friday and ______ premium shipping service was selected". I understand this may be difficult because you'd c
We are currently using ShipStation UPS account, however when we used to use our own, we would get emails throughout the day when there was a delivery exception notice from UPS about a package. They would allow us to log in and make any corrections in
Hello, It would be very helpful if there was the option to update shipping records via CSV imports.
When a user cancels an order in Shipstation, Shipstation should call the endpoint setup in the selling channel just like it does when a tracking number is available and pass order status cancelled. This should be a very easy mod for Shipstation
We try to set up an automation rule for 'shipping from' for different stores . When I add 2 criteria (order from 2 stores), the automation didn't apply. I contacted customer support and Julio told me that I had to split the 2 criteria into 2 rules. I
Buy a FedEx or USPS shipping label at the best price, through Seller Center or Walmart APIsCan we get on this?Please reach out . I have the API info on the intro email.Thanks -Ike
You currently support Parcelforce services including Euro Priority and Global Priority, but you do not have Global Express unfortunately. This is Parcelforce’s fast service, which offers 1-2 day delivery to most locations worldwide. An increasing num
I am a new business in the US. I am offering free shipping to people in the intercontinental U.S. I would like to give a discount of $5 to international customers to offset their costs. Thoughts from others?
ShipStation is no longer allowing us to send Parcels to Jersey via ParcelForce. We can use myHermes for smaller Parcels but for larger orders we need a different carrier. I have been informed that this is because the country code is JJ in ParcelForce
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