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We ship a lot of orders with dry ice via 2 Day Air that needs to have dry ice amount listed 5 KG per box or whatever it is. When we ship large customer orders with more than one box on the order ShipStation does not allow the dry ice amount to be sel
I think it would be extremely helpful to allow multiple customs declarations to be saved to a single SKU.I have clients who sell bundles containing multiple individual products. ShipStation allows us to break these bundles down into their individual
ShipStation Connect printers are only shareable if the printer is locally connected to the computer running ShipStation Connect. In business IT, local printers are rare. They are rare because they expensive to support. Nearly all printers from small
Hello Team, You have the option to use “Shipped by Tiktok” / “CBT” in USA. This feature is not available in the UK. More and more TTS sellers are using CBT, and it would be great to have the option to print the shipping label and verify the order th
I would like to suggest expanding ShipStation's TikTok Shop integration to support Shipped by TikTok (TikTok Shipping) for UK-based sellers, including the ability to generate and print TikTok-provided shipping labels directly within ShipStation.After
Hello team,Could we add a sound notification for incoming chat messages and when an agent connects?Right now, without an audio alert, we have to keep the chat window open and visible at all times to ensure we don't miss a reply, which makes it diffic
With the upcoming PID requirement for the EU I have been thinking about the API connection that ShipStation has with website platforms. Currently the UPC and MPN fields from BigCommerce are not mappable to the same fields in ShipStation. This would b
Right now, you can only view if an order was scanned to verify on the shipments screen or the order details screen. You can see a timestamp on the shipments screen, but the user who scanned the order is hidden behind a tooltip. You also cannot export
DescriptionSummaryWe would like to request an optional security control for the Reprint Label function: a one-time passcode (OTP) that must be entered before a label can be reprinted. The OTP would be sent to a designated manager or admin account, so
For BYOA (bring your own account) sellers, ShipStation now displays an estimated duties and taxes line on any shipment where duties/taxes are billed to the payor. It appears in batch summaries and column views, it is enabled by default, and there is
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