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Occasionally, there can be communication interruptions between the ShipStation platform and a user's e-commerce platform when using the API and Webhooks. Currently, the only method to update the user’s e-commerce shipment record is to copy the inform
It would be nice if I could have automations be triggered by information ShipStation is receiving from the scale instead of only triggering on import. For exampleWhile in "Scan to verify and Print" we are scanning each item and then placing it i
FedEx has just come out with a 2 day one rate extra small box. Could this be integrated into ShipStation?
For whatever reason SS no longer will sync/update an order that has been cancelled or refunded once the order has already been imported from Woocommerce. Both the plugin and store connection in SS both show the field(s) for these syncs yet the functi
A customer orders several products. Use the dimensions of each product to calculate the total cubic inches of the order. We can then use this information to choose the correct box size for those of us that use cubic shipping. Seems like that would be
Hi There. Our business unfortunately can't use shipstaion without being able to have multiple packages available for multiple orders. I would say that this is pretty basic. If I have 50 orders that require 2 boxes (packages), I would have to manually
I have set most of my items with preset weight and dimensionsI have a problems when I have multi item order, that cannot be preset, I want to make it idiot proof, shipper doesn't care, if a label print, he will ship without entering weight and dimens
Hi ShipStation Product Team,I'm requesting two related features that would prevent costly UPS Dimensional Weight adjustments for ShipStation customers:1. Add "Package Dimensions" as a criteria option in Automation RulesCurrently, dimensions are only
Currently, ShipStation's automation rules and product defaults allow you to automatically assign a single package type, weight, and dimensions to each SKU as orders are imported. However, automation for applying multiple packages (package sets or mul
Is it possible to create an automation which tells shipstation to create a certain number of shipments for an order if the order is tagged in a certain way? At the moment, we might have 300 orders that all require multi-package shipments created
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