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4192 Members
93 Online
16518 Posts

Community Activity

Would like a new notification feature added

Hello: I would like to suggest adding an email notification to ship station owner's who have orders stuck in the queue. Currently this isn't in place. Not everyone checks their ship station dashboard on the daily to see this information. An email ale...

PWT by New Contributor
  • 15 Views
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Shipping Confirmation - Direct Signature with DHL

Hello,Currently Shipstation does not offer Direct Signature or actual signature guarantee delivery with DHL Express integration. This means that for now, Electronic Signature is the only verifiable signature upon delivery and can be forged by deliver...

Viberg by First-timer
  • 28 Views
  • 0 replies
  • 0 kudos

Feedback ShipStation Unified Shipping Accounts

I have to admit, I was a bit annoyed recently to learn using our own shipping carrier accounts was going to cost us $5 per month for each carrier. Yet how surprised I was when I tried using ShipStation's unified UPS account and am now saving upwards ...

scott30 by New Contributor
  • 41 Views
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Labels not printing - Shipstation not loading

I am having a reoccurring issue with labels not printing without reloading shipstation after orders are already batched. If I don't do this, the page will just continually load but no labels will populate. I also have an issue when trying to print la...

TRC by Occasional Contributor
  • 112 Views
  • 10 replies
  • 1 kudos

Batch Scan to Verify and Print

It would be great if there was a way to place your orders in a batch and then start going through your orders by scanning them and then printing the shipping labels and packing slips, then sending to to the packer to pack. Right now we have to print ...

bunker27 by First-timer
  • 37 Views
  • 0 replies
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Require Scan to Verify

I feel it would be very useful if we could have the option to require our staff to have to scan to verify each order without the option to bypass it and just go to the orders page. Maybe there could be a setting that would require them to scan each o...

bunker27 by First-timer
  • 32 Views
  • 0 replies
  • 0 kudos

Return Label Email Template

Not being able to edit the outgoing "your return label..." email to include company details, and order details seems like an oversight. Having the company name in the subject line of the email, or the company email address in place of "tracking@ships...

sales114 by First-timer
  • 37 Views
  • 0 replies
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Automation Rules (Action Type)

We have current rules where certain customers are applied there shipping account and carrier. We also specify the "package" type in the same rule. (reason for mentioning below)We now want to create a new rule that will pull from Custom 3 field to spe...

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sales9 by Occasional Contributor
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2 Problems

Apparently there is no way to solve any of these two questions?Setting the Default Print Page on the Print Preview Page. It will set in settings but won’t follow through to Print Preview Page automatically. I have to manually change it!!When Printing...

UBT by First-timer
  • 44 Views
  • 0 replies
  • 0 kudos

3rd party Accounts

I currently use a 3rd party FedEx service for my shipments in ShipStation, Periship. We keep having charges to an old FedEx account for various thing, i.e. address changes and returns. May I remove that old FedEx account from my carrier list and stil...

50% increase in price in 30 days?

So, let me get this straight, since my company is performing well enough to start negotiating rates directly with carriers such as UPS and DHL to achieve better rates than what ShipStation by default provides, I am now going to be penalized for this ...

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Map Requested Service

Is the Map Requested Service feature unavailable? I've been trying to map services for a few weeks but keep getting an error message.Thanks!

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665Chris by First-timer
  • 38 Views
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2023 Price Increases - 2X for Enterprise

We just received the notice that the price for our current Enterprise Level account would be doubling from $159 to $324 a month. The price increase includes a subscription increase to $229 and then another $95 to access our existing carrier accounts ...

shipping54 by Occasional Contributor
  • 316 Views
  • 6 replies
  • 3 kudos

Amazon Import Orders - SKU ASIN

When we get our orders imported from Amazon. It is taking the data from the Amazon ASIN slot and imports it into shipstation SKU slot. This is frustrating and incorrect as Amazon has a specific area where item location SKU is recorded and that is the...

ExecV by New Contributor
  • 44 Views
  • 0 replies
  • 0 kudos

Bin Inventory System - Picklist Printing

Working on reconfiguring our inventory system. We sell on eBay primarily. When orders are imported from the platform, we set the SKU as the bin location for where the item is located. The picker goes to that area/bin and finds the item. Is there any ...

ExecV by New Contributor
  • 57 Views
  • 0 replies
  • 0 kudos

3rd Party Shipping on UPS

Greetings, We have a customer that requires that we use their UPS account for all packages to them. Since ShipStation's UPS account does not support 3rd party shipping we created a private account to accommodate our customers' requirements. We have a...

MarkW by New Contributor
  • 177 Views
  • 5 replies
  • 0 kudos
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