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7759 Members
171 Online
23754 Posts

Community Activity

account email

It appears that modifying the email address on your ShipStation profile will not affect the customs declaration for orders that have already been shipped. This would have been really helpful for us being new with shipstation

Resolved! Only import orders marked as PAID

Currently orders are importing from shopify even if they're not marked as paid. Until we have customers full payment we do not want to send. An automation rule that can block orders that are not paid for yet on Shopify and import once the status is m...

jenmarks by First-timer
  • 62 Views
  • 3 replies
  • 0 kudos

FDA prior notice

Would love to see an intergration with FDA prior notice to automate printing paper work to cross usa border. I ship from Canada to USA. (We ship kombucha) What do you use for fda prior notice?

Jobruby by First-timer
  • 45 Views
  • 0 replies
  • 0 kudos

re: No Ship Station Intergration with Go Highlevel

GM, I recently upgraded my product line and workflows with GoHighlevel. However, I see that you all are not integrated with them. The only one supported is Shippo. This is unfortunate since I've been with you all for 1over 7 years. Is there any way y...

Rubbieg by First-timer
  • 55 Views
  • 1 replies
  • 0 kudos

show rate calculator

It seems that shipstation has changed a few things and now my barcode for show rate calculator no longer works. The icon of the calculator has changed to a button that says browse rates, and there is no barcode for that...In addition to this I would ...

biocorp1 by New Contributor
  • 59 Views
  • 1 replies
  • 0 kudos

Mobile App

Hey! My team has been using Shipstation through the web browser since September of last year (2024) on our regular computers. I am in charge of new sorts of automation and production management, along with process development for reference.I have rec...

Cmanley by First-timer
  • 68 Views
  • 1 replies
  • 0 kudos

Re: Update Already Imported Orders

Hi!We use shipstation mainly to ship orders that have the same items in all of them, but still use Shopify admin to fulfill orders with multiple items. Is it possible to have Shipstation close orders that are already fulfilled on Shopify when we refr...

elmir by New Contributor
  • 77 Views
  • 1 replies
  • 0 kudos

Box Dimension Specific to Carrier

Wondering if there will ever be an option for box dimensions on the "if" section of an automation formula. Where I work, we are wanting to create a formula that takes a certain box size and places it under a specific shipping carrier. For example, if...

Resolved! serious trouble for missing order

Hello AllThe order source is AMZ direct store, we meet a serious trouble that the order are missing very often.We have to manaul check the order whether come to SS every day, if not we have to contact support ( of course, i have done on refesh or re ...

dora by New Contributor
  • 104 Views
  • 2 replies
  • 0 kudos

Bundles and tracking information

Hello,I sell kits of chrome wire products on amazon, walmart, and target. These kit SKUS are made up of component skus. Amazon doesnt have the ability to list component skus, and when the bundle feature was created on shipstation, i thought we could ...

mattrav05 by Occasional Contributor
  • 228 Views
  • 9 replies
  • 3 kudos

No Space for Cost Price Data

It would be very useful to be able to enter cost price information for each product.I was advised to use the 'CustomsValue' column, however this should display retail value not cost price.It would be great if there could be a space to enter cost pric...

Movable "Custom views"

Please make it so that "Custom views" can be rearranged. Right now, when you create a new view, it is placed on the far right and there is no way to rearrange them, without deleting them all and starting over.

PWS by Occasional Contributor
  • 94 Views
  • 1 replies
  • 0 kudos

GoDaddy Store?

Has anyone successfully connected a GoDaddy store to their ShipStation? I see a few responses but none seem to work. I can't be the only person using a GoDaddy store, surely?

Add New Automation Rule

An automation rule that would automatically add in shipping cost to the total paid value would be most helpful. Right now I have to do this manually for every order that has a shipping charge.

DMVGames by First-timer
  • 238 Views
  • 1 replies
  • 0 kudos

Third Party

Why is there no Third-Party shipping option in the drop down menu where we can input a customers account for billing an order? This seems like a very standard option. The whole point of using Shipstation is to streamline shipping and not have to go t...

Error Loading ShipStation

Hi I'm getting the following error logging into all my accounts. I tried 3 different browsers, 3 different computers, and cleared all the cache, and it still doesn't work.

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