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Edit Shopify Order

Hi I am on a trial with ShipStation I have resolved most of my questions with support, but I have the following two questions which I can not seem to find a solution. 1. I edit an Order in Shopify (for example a customer ordered a Size XS, instead of...

"Description of good is Invalid"

When I try to create my shipping label, I always get this error message: "Description of good is invalid". I searched online what to do, but didn't get what I needed. Someone can help me? Thanks a lot!!

Gabrielle by New Contributor
  • 2 replies
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Shipping Presets - Missing shipping service

Has anyone had the issue where a shipping carrier disappears from the option drop down list in when creating or viewing shipping preset groups?We use Endicia , however now when we try and edit shipping presets or add another preset group Endicia has ...

ATC by First-timer
  • 1 replies
  • 0 kudos
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How To Create an Ecommerce FAQ

How To Create an Ecommerce FAQ An FAQ is a list of frequently asked questions you can provide your customers so they can quickly and easily get their most common questions answered. FAQs are an essent...