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7936 Members
161 Online
24125 Posts

Community Activity

Individually boxed Item

I would like to have an option to mark a product as an individual item. Each item ships in it's own box, so if 2 are ordered we need 2 shipping labels. Currently we have to go in an manually add the second package and correct the weights.

Target Plus Intergration

We are currently paying $400 / month with another vendor to ship our Target Plus orders. and their service team is overwhelmed with the new Target plus sellers onboarding and barely have time for us. When will shipstation intergrate with Target? huge...

hope123 by New Contributor
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Buyer Notes not printing any longer

We've been using Shipstation for almost 10 years and just recently the buyer notes no longer print. We did downgrade about a year ago but they were still printing on the packing slip. Now all of a sudden then won't print. The buyer notes are properly...

info206 by First-timer
  • 45 Views
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Reporting Flexibility

I own a single product business and the product has 3 different variations with standard, custom, wholesale. These are differentiated by tags in my orders and I track our inventory based on what is shipped out based on the Ship Date. I'm looking for ...

SearocK by First-timer
  • 42 Views
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Preferred Allocation Location

Hello,I wanted to share a feature request that may benefit other users as well, especially those using ShipStation as a hybrid Order Fulfillment and Warehouse Management solution.Here’s a quick summary of the use case:I manage hundreds of SKUs stored...

Emrah by First-timer
  • 49 Views
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Exceptional Customer Service!

I would like to take a moment to recognize Roy T. for the outstanding customer service he provided today.I have a small business on Etsy and have done all my shipping through ShipStation over the last several years. I encountered an issue with the im...

Amazon Import Error

I'm trying to import my orders and I am suddenly getting an error stating "An error occurred attempting to update orders: Object reference not set to an instance of an object." Please advise.

thebean by New Contributor
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Ship by Date Custom Filter Option

In awaiting shipment orders the filters on the Ship by Date are very difficult to use. Could you please just mimic the same filter options you have for Order Date for Ship by Date. At a very minimum having the custom option would be great. As often I...

SWellford by New Contributor
  • 114 Views
  • 1 replies
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"Shipping" automation for eProducts and will-call

We have 2 similar, common scenarios for which I can't currently create ShipStation Automation Rules.1. eProducts: eBooks, video workshops, etc. People can order them from our connected store, and the orders sync to ShipStation. The deliverable is dat...

JeffVan by New Contributor
  • 139 Views
  • 3 replies
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Amazon Connection

We have used shipstation for some time but it appears the connection linking it to amazon went down yesterday and seems to have not been resolved for us?I have deleted the account and reconnected. Removed permission on amazon and then added a new sto...

Lincspp by Occasional Contributor
  • 431 Views
  • 7 replies
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Multi-Package Reporting

Our business has 4-5 shipping boxes and when we enter product/packages into ShipStation it cannot separate out the packaging size from the Multi-Package. I'm currently having to manually go into EVERY order and relabel the corresponding box sizes. We...

Screenshot 2025-06-27 095004.png Screenshot 2025-06-27 094154.png
KBrannan by New Contributor
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Include account identifier in Webhook

Hello! I'm new to ShipStation but not API integrations. I'm working with a client to track fulfillments and so using webhooks to ping my endpoint, however, there doesn't seem to be any kind of identifier for which account and/or store sent the webhoo...

TessaW by First-timer
  • 171 Views
  • 1 replies
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Email allerts for store disconnections

I recently had a store disconnection with Amazon that almost caused my Amazon store to be deactivated. We all know Amazon doesn't play when it comes to late shipments! The problem is I didn't know my store was disconnected. It would be very helpful i...

Ship By Business Date

Hi,Amazon start flagging sellers who ship by according to the business customers preference. Would be great is ship station (like amazon seller central does) add this feature so we can keep shipping through direct. Thanks

YY1 by New Contributor
  • 260 Views
  • 3 replies
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Display Store available quantity on the storefront

Hi Team,I hope you are all doing well!We are currently using Amazon Inventory for fulfilling our orders and have set up auto rules to designate the fulfillment center as Amazon Inventory. However, we often find ourselves needing to open each order in...

B2D by New Contributor
  • 181 Views
  • 1 replies
  • 0 kudos

Resolved! Cancellation Refund

Hello -I'm having a similar problem to a previous post:https://community.shipstation.com/t5/ShipStation-Features/Cancellation-Refund/m-p/27192I put a balance of $50 when I signed up for the free trial and linked my newly formed etsy shop. I just don'...

angiec by New Contributor
  • 357 Views
  • 3 replies
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Fed Ex International -- won't process shipment

I'm trying to send a package to our customer in Canada via FedEx International Economy. Only the popup appears "purchasing label" but nothing happens after that. Shipment does not get processed at all. Has anyone else experienced a disconnect between...

MR13 by New Contributor
  • 135 Views
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Getting Started

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