10-17-2024 02:30 PM
Hi,
We were hoping using Trust Pilot and ShipStation would be easy, Trust Pilot triggers invites for reviews from the receipt of a BCC email. Sadly within ShipStation the BCC settings apply to both Shipment Notification Emails and the Delivery Notification Emails and you can't apply a BCC to only one of these.
Ideally we want to add a BCC to ONLY the Delivery Notification Email to request a review.
Is anyone using Trust Pilot with ShipStation in an automated way, do they have a work around?
10-22-2024 01:21 PM
Hello, @am2!
Thank you for your suggestion. We can see why this would be beneficial. We’ve passed this along to our development team for review.
Happy Shipping!
-Cara