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Shipstation and Trustpilot - Apply a BCC email to either Delivery or Shipment email but not both.

am2
Occasional Contributor

a month ago

Hi,

We were hoping using Trust Pilot and ShipStation would be easy, Trust Pilot triggers invites for reviews from the receipt of a BCC email.  Sadly within ShipStation the BCC settings apply to both Shipment Notification Emails and the Delivery Notification Emails and you can't apply a BCC to only one of these. 

Ideally we want to add a BCC to ONLY the Delivery Notification Email to request a review.  

Is anyone using Trust Pilot with ShipStation in an automated way, do they have a work around?

 

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1 REPLY 1

CaraAdmin
Khoros

4 weeks ago

Hello, @am2!

 

Thank you for your suggestion. We can see why this would be beneficial. We’ve passed this along to our development team for review.

 

Happy Shipping!

 

-Cara

 

 

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