Activity in Ideas
Wrong transit times when using checkout rates on Shopify
When using calculated checkout rates on Shopify, ShipStation adds a transit time visible to the customer that is mostly wrong. For example, for UPS 2nd Air it shows "3 business days". When using GlobalPost to Canada it shows 8 days when it routinely ...
Include the carrier account number in Import Orders
Sometimes, we have to process hundreds of orders, each with its own FedEx account number. Unfortunately, I can't specify a field for account number in the import mapping. Since it's supported in the API, I don't see why it isn't available during Orde...
Allow users to manage their own customer data.
Having to contact customer support and provide names of Customers you'd like removed from the platform is a serious overhead and is way to time consuming.Allow customers to edit and delete customer data.
Add Stallion Express (Canada) as an Integrated Shipping Courier
Hello!We use Stallion Express almost exclusively for our Canadian, US and International shipments. Would love to see it added to ShipStation as the ShipStation platform makes shipping easier and is more streamlined. The Stallion API is available here...
Filter by Shipping Service
Currently, you can only filter by MAPPED service or Marketplace value. This is problematic if a customer later wants to upgrade shipping, and someone on our team changes their shipping service to FedEx Express, for example.There's no way to filter ou...
Report Item Sku With DIMM and Weight
I need a report that will give me the item SKU and the Dimension/Weight of the box it was shipped in.I will use this report to keep my shipping cost accurate mainly for calculated international shipping. We sell thousand of items and this would be th...
Automation Rule to put mobile number in the SMS Notification Box for Royal Mail
Please, please, please can we have an automation rule to simply put the mobile number in the SMS Notification Box for Royal Mail.I've asked for this over the years but nothing ever happens...You should try copying and pasting this for every single or...
Barcode Value - OpenAPI
I want to be able to pull the value associated with the ShipStation packing slip barcoder via API, so I can replicate it on our internally generated labels.There is currently no API to pull this data.Here's an example of the data that is stored with ...
Allow to install ShipStation Connect on a Chromebook
We have a Chromebook in the warehouse and can't use the scanning functionality because it requires ShipStation connect and it can't be installed on a Chromebook. Any way to fix that or other solution that can help?
Need a way to see who added tags
Hi, if possible it would be nice to see who added the colored tags on an order. Adding this under shipment activity would be great. There is a bug where sometimes notes don't save on our orders but the tag always stays. If we knew who added the tag t...
Automatically Prepay Duties and Taxes for International Orders
I love that we can utilize presets to save time in bulk updating orders. However, we cannot do that with Canada's Duties and Taxes. So, over a long weekend, I spend around 30 minutes to an hour individually clicking "Prepay Duties and Taxes." Does an...
Carrier / service request: Evri UK services via Amazon Buy Shipping
We currently sell through Amazon Prime. Evri is a relatively new Amazon Prime courier partner in the UK, and is who we use to ship the majority of our Prime orders. The problem is, we're not currently able to buy Evri labels in ShipStation through Am...
Print a packing slip before a label is printed
I usually prepare my shipments before sticking on the labels, and handwrite the name of the client so I know which label is for which package. Frustratingly its not possible to print the packing slip before the label, which causes issues with my work...
Need a bulk action for mark as paid!
Let's say I have 10 consignment orders. So, no they have not paid, so they are sitting in "Awaiting Payment'. Why do you make me mark every single order individually?! I want to choose those orders and click "mark as paid". I don't need to put the sh...
Site update/Sync
It would be helpful if Shipstation had an option to Sync/Update more often than every 12 hours. Currently Shipstation updates/Sync every 12 hours and this causes miscommunication with our warehouse and inventory management tool. This creates a gap be...
pricing information on sales orders
we are currently using a 3rd party warehouse to ship out orders for us. We would like for them to not see the pricing information for each order. can we create log in for them to use that doesn't allow them to see pricing?
Show if a packing slip has been printed on the 'orders' tab?
I see that we are able to filter by, and see if, a packing slip has been printed on the 'Shipments' tab. It would be more useful to be able to do this within the 'orders' tab. Especially when pre-packing a large number of orders. Can this feature be ...
More Frequent auto syncing options?
We receive 1000s of orders daily and print out in a couple of batches per day - it take absolutely ages for the orders to sync through with the current 2 hour auto sync - it would be great if we could set a reduced time for order syncing to speed thi...
way to have all of the rates display at once without selecting the provider
we have 3 shipping carrier connected in shipstation. after we click the rate calculator, it shows the 3 separately and I have to click on each to check which to see the shipping rate the cheapest. Is there any way that all the 3 can show at the same ...
Store Stuck with ODBC Import
Occasionally, during a morning ODBC import of orders the orders do not load and ShipStation help tells us our store is "stuck". When this happens it takes 3 - 6 hours for ShipStation to resolve. We have three suggestions: Fix the issue that causes th...
Sort by batch to close end of day
Would it be possible to add "Batch" as a displayed and sortable column in the "Close Shipment" window in End of Day.
Filter orders by ship date, filter shipments by store.
Ridiculous. Why are the filtering options so poor? I want to know how many shipments, from one store, for certain dates.
add product via API
Looks like update only. Why is there no add product, in the API?
Show default shipping service in products list
I had a problem with automation rules being not applied and it happened to be due to the fact that certain products had a default shipping service assigned. When I wanted to see which products had a value assigned in the product list I realized that ...
USPS Special Handling
It is crucial for our company to have an option for "live animals" special handling through the postal service. If it is an option that is required of the postal service and offered by the postal service then why isn't ShipStation offering it if they...
Quick Label - Send Customer Email Notification
It would be extremely helpful if shipment notification emails could be sent when creating a quick label, not just with automated orders through a store. In addition to automated order labels, our business utilizes the rate calculator to create quick ...
Automation of Merging Multiple Orders
Would be a huge benefit if there was a way to automate orders from the same customer in the same store to one order. Example:John Smith places an order of 1 apple at 11am. order go to shipstationJohn Smith places an order of 3 oranges at 3pm orders g...
PACKING SLIP DISPLAY
I'd like the option to have a column in the order grid that displays whether or not a packing slip already has been printed out.
Depop and Grailed Integration
Hello, I would like to suggest adding Depop and Grailed to the stores. Grailed is a huge market place in the US but also around the world. Depop is growing as well but needs integration. Thank you
Alter aging times/ days.
Hello, I would like to suggest a feature that alls users to change the aging timing to exclude days. I do not work Sundays and nether do my shipping partners so nothing is shipping Sundays but it makes orders place Saturday to be shipped Monday look ...
