Activity in Ideas
Amazon Buy Shipping for split shipments
When an FBM order requires splitting for shipment, we must manually purchase labels through Amazon. This process functions correctly for orders containing the same SKU but encounters issues when splitting orders with multiple SKUs.
Add check box for Temporary Export
We ship an expensive part for agriculture to support a data service but this needs to be returned at the end of the season for refurb. This qualifies for a Temporary Export (less than 12 months) and we retain ownership so tariffs do not apply. We tri...
Process Reship On Mobile
We sell a lot on Amazon, my wife does the customer service and we have a refund that needs to be processed we have to hop on the computer and process a reship in shipstation on desktop as a simple reship button on the mobile app is not available. If ...
Displaying multiple order numbers when combining orders
I am aware that Shipstation offers a feature that recognizes same addresses to be able to combine orders and save on shipping cost. This has been immensely helpful, especially because there are alerts set up to help you identify these orders. However...
Desperately Requesting Help w/ Missing Orders
We have had persistent missing orders for weeks- We have reconfigured the store multiple times, we have opened multiple tickets, we have chatted and spoke on the phone with many representatives. I just spoke with a phone representative who said they ...
Add lineitemkey to UI
We integrate inbound and outbound orders and pass along a line item number with the lineitemkey field. This works great for the most part. However, if we need to manually add a line from the order, we are not able to enter a line number. This causes ...
When Creating Return Label Create Option For Dangerous Goods
My business sells Custom Video Game Controllers and those controllers contain lithium batteries, which qualify as dangerous goods and must be declared when Creating a label from USPS. When a label is created to ship a product to the customer, the opt...
csv format for picklist
a pdf does not allow necessary manipulation.
Embed fonts in PDFs generated by ShipStation
Helvetica font is not embedded in at least the customs forms (commercial invoice) generated by ShipStation. This document is needed for international shipments, so it is quite important that this PDF is generated properly. In its current format, the ...
Support gift wrap and gift message in BigCommerce on packing slip
Bigcommerce has a built-in Gift Wrap solution, and this data is not utilized by Shipstation.A Shipstation customer service tech shared with me the output of the API call that Shipstation gets from BigCommerce when importing a new order. In that JSON,...
Yamato Carrier Integration
Best carrier from US to Japan is Yamato but you don't have integration with it. Strongly suggested.
POWER BI connection for data visualization
Power BI integration connection for a expanded data visualization of orders, manual orders, Inventory, sales, shipping costs.
Provide exact search feature when searching for Order #
When searching for an order #, the way search currently works is that it performs a like search so that matching order #s show up. However that can cause confusion and introduces a possibility of picking the wrong order # to ship.For example: if we h...
Better integration with carriers like FedEx
we have negotiated rates with fedex and would like to show the list price to our customers, I spoke to fedex and they said that is something that would need to be implemented on shipstation. we use fedex shipmanager with qb api and are able to charge...
Flagging New vs. Repeat Customers
We are trying to make a workflow for flagging repeat vs. new customers. There is no way to automate adding customers tags upon import, only order tags. This would be the ideal solution but the next option would make the process faster.With our curren...
Scan to verify on mobile app - PLEASE ADD
Please add scan to verify to the mobile app.
Feature Suggestion: Inventory Tracking for Boxes
ShipStation already supports inventory tracking for products, but at least for me that isn't terribly useful as I track that in other places. However, what would be incredibly useful is if the inventory tracking system were extended to cover boxes, m...
Rate Shopper choosing ShipStation rate if it is the same with our rates
HiIf our UPS rate and ShipStation rate is the same, Rate Shopper should choose our UPS account. Why is it choosing ShipStation's UPS account?Can you please fix this.Thanks
User restriction: Creating of re-shipments, or manual orders
I would like a user permission option to restrict a users ability to create manual orders or re-shipments.Essentially, I want a user to only be able to ship what is the system, and not generate their own shipments. If a new shipment is required, anot...
Adding Duties & Taxes paid from Shopify by INTL orders
Would like it if ShipStation can add line items under "Cost Summary" in the order display that show Duties and Taxes paid from Shopify. Is this possible?
Webhook for Split Ship
Hello devs!I would like a webhook that triggers when an order is split. Currently, there is no way in my web application to tell when a user does this which means I'm not able to make any necessary updates to the order/shipments in our database. Is t...
International DHL rates not calculating correctly for package size
Hello ShipStation we run across this issue often as we ship various sized packages internationally via DHL express. The current calculation can be wildly off, in which we either need to eat the overage or we need to contact the customer to pay additi...
Shipping Restrictions for Specific products
It would be really helpful to restrict shipping of specific products to certain states, countries, provinces, ect.For example; Blue Lotus is legal to sell in most US states except for Louisiana. Being able to edit a specific product profile with a re...
Issue Loading Labels Once Batch is Processed
I have not been able to figure out why I get an error every time I use the "Process Shipments". If I process the batch using it , once my labels reach my label queue and I select Label to print I get an error message saying that it failed to Load PDF...
adjust the store refresh date
From time to time there is an order import failure and subsequent loss of orders in shipstation. The orders will be in Woocommerce for example but shipstation will not import them. The sync date passes the order date and the orders never get brought ...
New Carrier Integration Shiprocket
As of now, ShipStation is not available in India. Shiprocket is one of the largest carrier companies in India. It would be really helpful if you could integrate Shiprocket as a carrier in ShipStation, as my team exclusively works on ShipStation. I wa...
Packing Slip Generation through API
We need to be able to generate packing slips for orders through your API.
Customs declaration pages
We use Brightpearl for our ERP system. When international orders are sent to Shipstation the declaration pages don't keep the sales order items in order. So, when we scroll down to put country of origin in we have to go back to the sales order and hu...
API V2: Labels generated via API don't include the packing slips
Hello,We're trying to use V2 of the API to create and process batches to automate the process of generating shipping labels in bulk. We have the document format for Label set to 4" x 6" (w/ Packing Slip) under Settings > Printing > Printing Setup. So...
Make API Key & Secret Viewable After Generating
API keys and secret can not be viewed after the initial generation. It just shows *******************XYZThe current advice is to copy and save them somewhere. Instead, please make them viewable for admins. This will reduce risk of losing them, needin...
