Activity in Ideas
Scammers taking advantage of address correction
We ran into this recently - scammers are stealing credit cards from mailboxes. When they use them, they're only a few cities away. When they check out, they put their info in the checkout fields EXCEPT the zip code. They do this to fool the credit ca...
Ship From Location Information
Currently ShipStation sends tracking back to my ERP and is populated into the order log. I would like to be able to see where the shipping warehouse location is from in this order log. Currently I have two warehouse locations and it would be very hel...
External Display Showing Total Number of Orders 'Awaiting Shipment'
I would like to connect a simple external display 'counter' that shows the number of orders awaiting shipment. I guess there must already be a workaround that someone cleaver than me has figured out.
Insights Shipped Orders Data
If you're going to label a # on the Insights Overview page as a Shipped Orders #, then please report how many orders actually shipped during the designated timeframe. I don't want to know how many orders have an order date within my designated timefr...
Batch directory/folders to better allow separation?
Left batch menu, can we suggest allowing to create "batch folders" to better allow us to separate batches by batch directories/folders? and allow moving batch up/down, if not enable dragging to sort within the frame? (sorting within by filter would b...
Reship Category in Advanced Search
With the new Reship feature (which is great) there needs to be a way to quickly filter our Reshipped shipments in the Shipments dashboard, like there is for Returns, in the Advanced Search bar. Before we used to track these by filtering shipments wit...
Inventory Sync for Bluepark
Hi Shipstation, We currently have two BluePark sites, Amazon, eBay and OnBuy marketplaces... It made me so happy to see the inventory sync being finally added, but so disappointed to see that it had not been developed for Bluepark! We currently use O...
Include ParcelGuard shipping insurance in Shopify checkout rates
We need to include shipping insurance on all of our orders. The cost of ParcelGuard is dependent on the value of the product and total cost of the order. We need customers to pay for insurance at checkout in Shopify.
Report by customer type - Residential vs Commercial
It would be great if we could get a more detailed look at this.
Separate carrier account settings.
We have 3 different UPS accounts, each with specific services discounted.For example:UPS Account 1 has discounted rates for UPS Ground.UPS Account 2 has discounted rates for UPS 2nd Day Air.UPS Account 3 has discounted rates for International.In Ship...
Additional Payment Methods Needed
It would be really helpful to have the ability to pay with methods other than credit card for our shipments. During our peak season we have to pay off our credit card bill multiple times in billing cycle in order to continue to feed Shipstation funds...
Report with shipping costs AND destination city
Hello,We're in Canada and shipping costs can vary wildly depending on whether we are shipping to a large city VS a more rural area. Due to a postal strike in our country, we're using UPS as our carrier, which means that shipping costs skyrocket if we...
Show new orders on the Stores page.
This actually created issues for me the first week using the app, which led to me missing two orders through Amazon. There is currently no indication when refreshing stores that an order has come in. I assumed that there would be some kind of visible...
Request shipstation API feature development（ETSY）
I am an Etsy seller and I encountered a problem when using the Shipstation API. The process is as follows:Please see below: I send a Post request:url = "ssapi.shipstation.com/orders/markasshipped"Parameters:payload = {"orderId": 491876446,"carrierCod...
Allow generating reports based in local timezone, not just UTC displayed in local time
I would like to be able to generate reports that are based on my local time zone, at the moment it appears to be forced to UTC that is just displayed in my local time.For example I just generated a report for December 8th, and the report (in MST time...
Checkout Rates for More Ecommerce Platforms
We would love to be able to connect our live rates to our ecommerce platform MIVA to provide our customers with the most accurate rates and avoid over or under charging.
Ability to migrate settings from one account to another.
We connect to ShipStation for our live ecommerce shipping support. We also have a development instance of ShipStation that we use for testing new features, etc. It is very difficult to keep up with out ecommerce team as they make changes in the live ...
Ability to Reprocess an Automation when an Order is Updated by an External Source
We are using the ShipStation Automation Rules in a number of ways, but most importantly to define the carrier/service we are using to ship certain orders. We have ShipStation connected to a distribution system and the automation rules are looking at ...
Adding email as a Automation Rule Criteria
Hi Team,while working on automation, I noticed that your criteria were lacking a certain field, the email sectionCould you add this field to the criteria as well? using that we'd be able to classify orders based on the organisations behind them, for ...
To be able to create a return form without having to pay for a postge label
I'm writing to suggest an enhancement for the returns process in ShipStation that would greatly benefit businesses like ours. We propose a feature that allows the creation of return orders without automatically purchasing a postage label. This change...
Selling Channels Notification Flexibility
Hello,We currently have our Selling Channel notification set to: Number of hour(s) elapsed after label creation (24hrs) which works great for Mon to Thurs. However, on Friday the automation will mark it as shipped on Saturday but USPS won't scan it i...
Enable all An Post services
We've recently started working with An Post in the Republic Of Ireland. The current Carrier Integration accepts settings for all of their available services, but only two services are actually available to select from (as shown in the screenshots). W...
Packing Slip Download File Name
A week or so ago, the file name of the packing slip download changed from "Packing Slips" to a long strong of random numbers, similar to that of other downloaded files. It has now become real problem to determine the actual packing slip file that I n...
To have a setting to turn off the popups for shipping
We ship 3rd party for several large accounts and do 100 + labels a day. It is incredibly annoying when I am trying to do the labels when your pop ups keep appearing to ship with your service. We have used ship station for 8 years and I feel recently ...
Webhook for a voided label
When a label is voided on ShipStation, can we please have a webhook to let our systems know? Without this, there is no way to keep our systems in sync.
restrict product prices and order prices for staff accounts
How this isn't a feature I will never know.We have the mobile app on all warehouse scanners for picking and packing and product pricing / order price total is completely visible. Why do staff need to see this. Pickers are there to pick product and th...
API option to undo 'mark as shipped' not available
I have multiple clients that I provide API integration to/from Shipstation and I use the 'mark as shipped' option often.(https://www.shipstation.com/docs/api/orders/mark-as-shipped/)However, there is no option to undo this though the API. The only po...
Multi Package on multiple orders.
Hi There. Our business unfortunately can't use shipstaion without being able to have multiple packages available for multiple orders. I would say that this is pretty basic. If I have 50 orders that require 2 boxes (packages), I would have to manually...
Sender Company Name should be optional if First/Last name are completed
Why is Company Name now required entry for sender's information? I have been using Shipstation for almost 2 years now without it, but I recently moved, and now I have to put dashes in for Company name. It looks silly on mailing labels!! Please make i...
