We have hundreds of BOMs and I would love to be able to import all child components instead of adding them individually. This would allow us to really utilize the inventory feature in shipstation. Currently, the inventory tracking only works for stan...
Need a way to decipher Net30 orders as they come in from WooCommerce to ShipStation. Payment type is not imported and is not viewable on a user level. If it was, we could then set up automation in Shipstation to automatically tag those orders.
Our store network are setup to only see orders assigned to them however when they create manual orders for customers / store to store transfers, the order disappears as soon as they print the label. They are unable to retrieve it under "shipped" orde...
The present state of the tabs is extremely confusing when you have a lot of tabs and wish to use them in any work flow layout. Stop the tabs from changing their position once they are clicked upon, don't have them jump next to the all tab and swap th...
It would drastically improve our workflow if we had the ability to fulfill order for our BtB clients as a fulfillment provider, rather than having to connect to their individual selling channels. As a business that processes orders for other business...
Hello.I contacted your API team for this and they encouraged me to ask for this here. According to this (https://help.shipstation.com/hc/en-us/articles/360026157731-Track-Shipments?queryID=bc4f48b2fd03a794ab197ac32a6635c7#UUID-c80e62cf-edd9-23f9-9ab5...
ShipStation needs to have a functionality to track the incidences of shipping mistakes per user. If a customer calls back and says they are missing something, or something was wrong with their shipment, I would like to be able to record these notes o...
We have the ability to scan product to verify it. However, occassionally we need to manually verify an item if the barcode cannot be scanned. Other times, the process of scanning to verify is not being followed. We would like a report for each time s...
I am requesting that you please give us the option to autofill SKU number in customs forms. For some stupid reason Asendia requires SKU in the customs forms to print labels. There is no way to autofill SKU that I can see and I've been told that there...
ShipStation should allow me to change my shipment date per order. If I work on a Saturday, I do not want my customer to think that their order will ship on Saturday.
Our company bills retailers for our products, and then we fulfill shipping the order to the customer who purchased from our retailer. Currently the only way to reflect this is using the 3PL add-on, but that requires our retailers have their own ShipS...
We do B to B orders in the thousands and we need the ability to sort home vs Commercial address's when we are rating thousand of orders. Many times shipping with smart or sure post will incur fees for shipping to commercial address. We see that an ad...
Sometimes USPS charges you extra for a shipping service that you didn't use, but for me it's mainly UPS where they state it was a different weight. I asked Ship Station if they could send out notifications when they do charge you extra. They said pos...
If you want a customer's PO number to appear on a stamp, for instance on FEDEX, You need to add it manually to the"Custom Field 3". You'd be shocked to find out that you cannot set up an automation for this.What should happen is, you should be able t...
Most of our Amazon products require buyer input for customization (color, size, numbers, etc.) and we have been using a 3rd party service to import this info to Shipstation.The customization information from Etsy and eBay orders comes over cleanly, b...
We use Shopify B2B, and some of our customers are set up with Net30 accounts.We will need to have some orders move to Awaiting Shipment that can not be marked as paid in advance in Shopify. If we mark them as paid in ShipStation, it will move them to...
The older version I was able to restore an order that was lost in the mail. The newer version there is no way to restore the order without creating an entirely new order. Basically, the older version is much more user-friendly while the newer version...
Some customers require parcels and pallets to be labeled with GS1-128 (UCC-128) logistics labels.It would be helpful if ShipStation could produce these labels.Specifications can be found here.
I think it would be useful to have text based notifications for server down and server back on line for critical updates, texting is much faster way to communicate.I found the server down today which is not usual and cannot print out my orders becaus...
The popup notifications (ex: "Purchasing Label From Carrier", error messages, etc) block you from clicking the print button or copying the tracking number in the right corner of the shipment window until they go away. Can they notifications been move...
It would be better if there is a way to track which user put info in Note to Buyer of internal note and who tagged the order in the order activity. We want to know who and when tag the order and put the notes there since sometimes someone tagged wron...
Scenario SKU used to have image in the order detail page and after awhile it doesn't have the image any more. The reason is that was first created from Etsy. If there is the same SKU from another store (Wayfair), it messed up the product SKU and eras...
When you go to the printing setup, you have the option to pick 4"x6", 8.5"x11" etc. which is nice. The problem is, you cannot specify your settings for each individual category. My specific problem (see attached screenshot) is that I need my printing...
It would be amazing if the checkout rates would be accessible for squarespace stores. I would love to be able to allow my customers a cheaper shipping option with the UPS by shipstation rates being available to them. Thanks!
It would be great if we could have the option for any of the barcodes generated in ShipStation to be set to the order number values and not the Quick Ship special character values. The order summary report that has barcodes for each order cannot be s...
If a Package gets lost or damaged- it should have a button to send a replacement order. there is a create another shipment button in the order but you can add a product and when it prints packing list is clear,please create a replacement order soluti...
It would be great if it was possible to re-order the way the batches can be viewed in the left sidebar rather than only having the option for them to present newest to oldest from top to bottom.
I'm filing a claim for a lost package with USPS. They are requiring proof of the amount paid to insure the package. When I look at the order details page for that order, I can see the total cost and the insurance amount. The total cost is actually th...
Trying to print a label now involves multiple steps. You click to print a label which created a popup message that reads processing label. Now this popup should only stay a sec or so prior to the label being shown to print. Since the last update now ...
