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Activity in Ideas

Promised Delivery Date

For each shipment, it would be great to track and record the promised delivery date when the label is created, and then the actual delivery date so we can reconcile carrier's on-time performance, and choose carriers that are close to their actual pro...

Auto Split Shipments as Add-On

Please offer the auto-split shipments as an add-on. For smaller businesses with lower volume it just doesn't make sense to switch to the 'High Volume' plan. Offering it as a reasonably priced monthly add-on is much more enticing and would make it an ...

JhaTch by First-timer
  • 6 Views
  • 0 replies
  • 1 kudos

QR code Returns

QR code Returns would be such a convenient way for our customers to return items to us. Not everyone has printers and the means to attach a printed label to a package and send it back. We have run into the situation multiple times were our customers ...

Automating Shipping Box selection/assignment

I'm currently looking into various methods to automate this on our end of things, but it would be a stand-out feature if I could input item dimensions and weight within my API call for uploading orders, and have a box size picked from a (user chosen)...

BLuurr by First-timer
  • 39 Views
  • 0 replies
  • 0 kudos

Edit Return Notes

We need to be able to edit return notes for customers that we generate return labels for. Once you enter a return note and leave the page, you cannot go back and edit the notes. Customers change their mind all of the time and we have no way of docume...

Add Support for R+L Carriers LTL

R+L has some of the best rates for delivering on the west coast. They are nearly 80% cheaper than the rates I am being quoted from the built-in SEKO integration. Please add support for R+L or other LTL carriers. We love ShipStation, but it is unusabl...

Zen by Occasional Contributor
  • 24 Views
  • 0 replies
  • 0 kudos

Import/Export Product Descriptions

This has been a suggested feature for the past 8 years but is still not implemented. Can we please get this expedited? We need to be able to import/export product descriptions via csv in bulkPast threads:https://community.shipstation.com/t5/Orders-Sh...

amplastic by New Contributor
  • 64 Views
  • 0 replies
  • 0 kudos

CanPar

I have CanPar as an option for shipping but when I called them to pick up my orders they told me they would not pick up my order because the tracking number was addressed to Ship Station not my address. Why is this even an option if I can't use them ...

TTQS by First-timer
  • 46 Views
  • 2 replies
  • 0 kudos

Auto UNcheck the Create RMA box for returns

Currently, the "create RMA" box is automatically checked. To use our own RMA number for a returned order, we have to uncheck that box in order to input our own RMA number. We use our own RMA number 100% of the time so it would be helpful if it were a...

JamieM by First-timer
  • 39 Views
  • 0 replies
  • 0 kudos

Location Numbers on order summary

Hi Shipstation team,We're finding it very frustrating that location numbers are only visible on a pick list and not the order summary.Unfortunately the pick list groups the order per product and therefore requires another step to then separate items ...

MBCN80 by First-timer
  • 90 Views
  • 1 replies
  • 0 kudos

Bulk product updating

Allow users to update products in bulk directly in ShipStation instead of having to do so individually or without having to import or export a CVS file to do so. We can update products individually within ShipStation so having the capability to updat...

KeithM1 by New Contributor
  • 50 Views
  • 0 replies
  • 0 kudos

Allow bulk tagging after a label is created

Please allow us to add tags to orders that have already shipped in bulk. There have been times where I have forgotten to tag 250 shipments I created labels for already in bulk and had to click on each order 1 by 1 to tag them individually. Allow us t...

KeithM1 by New Contributor
  • 34 Views
  • 0 replies
  • 0 kudos

Ability to mark received returns as completed

Please add a tab to the returns page for Completed Returns. It would be extremely helpful to have the ability to mark a received return as completed and have it go under a new tab, Completed Returns, leaving just the latest received returns that have...

willie83 by Occasional Contributor
  • 48 Views
  • 0 replies
  • 0 kudos

Show Insights by store

Would love to have a dropdown on the Insights page to limit the shipments graph to an individual store or all stores. Also, be able to remove $0.00 orders from Insights data.

willie83 by Occasional Contributor
  • 19 Views
  • 0 replies
  • 0 kudos

New Order Page Tags Location

Sirs, I'm doing my best to get used to the new Order Page layout.I have a sincere request.Can the "Tags" drop down be relocated to where it originally was.It's current location makes no sense.Also is the "Apply" click really necessary?There is so muc...

Shipstation Flag Request.jpg
AfterHrs by New Contributor
  • 50 Views
  • 0 replies
  • 0 kudos

UPS Control Logs/High Value Control Logs

Yesterday we have been using the redesigned ShipStation and have a need to print a UPS control log and that function appears to have been eliminated with the new design. Previously, we would click on "print" from the order summary and then select "Ot...

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