Activity in Ideas
BigCommerce - HS Customs Code Importing
Our store recently performed an audit of all our products in ShipStation so that everything we sell had up-to-date HTSA Code for international shipping. The issue we've run into is when new products come in, we are having to input codes in two places...
Automation action to send shipment notification
Would love to see an automation action that allows me to send shipment notifications to specific email addresses based on order tags or other criteria. Our use case is that we send samples out to certain customers and our sales team wants to receive ...
Surepost labels need to show recipient company, and allow us to show our order# in the footer
Currently all UPS surepost labels that print from Shipstation cut out the recipient company name. This is highly inconvenient and risks packages not being properly delivered.Additionally, our other UPS labels are formatted to insert our order# at the...
Scan to Print
I would like staff to be unable to print a label for an order if items are not verified - either by scanning or manually clicking verify. When using the "scan to print" feature you cannot even tell that an order has not been verified and therefore ca...
SKU longer than character count
Some of my SKUs are longer than the 26 character limit in the "Label Messages" lines. Is there an option to have the overflow go to the next line?
Prestashop integration in KG
I checked and can see that the integration with Prestashop is currently set to import all weights in pounds. Could you add an integration option in kilogram for prestashop. THANKS
New Automation Rules Action Type (Email Opt-Out)
Request for a new Action Type within automation rules to exclude certain customer types from receiving shipping and delivery confirmation emails. You could utilize a checkbox on the order to determine if a customer would like to receive either/both/n...
International shipping
It would be great if commercial invoices generated by platform for export shipments would be correct.1/ when customer uses discount code, in value declaration forms it is not reflected nor is there a field to make simple adjustment. Currently have to...
Adult signature on UPS services
We need to have adult sigature on many shipments that we make via UPS.
Need dimensional weight for Big Commerce
We are losing money when we use Ship Station because it does not use dimensional weight data that Big Commerce is sending.. We need this basic feature.
UPS Consignee Billing Option
We do not have a lot of customers who use this option but it is not completely uncommon. It would be very nice to have the option to use this billing option as needed.
Restrict users from the ability to import data
Every company with more than three people need to be able to block specific users from being able to import data such as customer s information, shipments , etc.
Deeper user permissions is crucial
It's a must for a company to be able to block other users from being able to import data out of shipstation. Sheep station must offer a deeper user permission to allow or not allow a user from importing data. This is a basic feature every company wit...
Updating the ShipStation App in BigCommerce is poorly handled
To date, I've gone through 2 ShipStation app updates for my BigCommerce store. Both have been extremely poorly executed by the app creators, in that nothing is explained (what the update will do or how to proceed). In fact, the info on the pages that...
UPS ACCOUNT # IN CUSTOMER PROFILE
Hello - It would be great if you had a space for UPS ACCOUNT numbers in customer profile. Sometimes we create manual orders and forget to add their UPS number and then customers get upset when we charge them for shipping. Seems like an easy fix if yo...
unshipped items report
It would be great if there was a report that showed the total quantity per sku of each item that has not yet been shipped.
Uploading other customs documents
It would really be helpful if we can upload other customs documents when generating labels. For example export declarations. Instead of resorting to go to the carrier's website to create labels and upload documents there, please allow up to upload th...
Need the ability to adjust field mapping on customs documents sent electronically
We use our order # field for carton id numbers which is causing issues with each box being seen as an individual shipment vs. all boxes being a part of one shipment. The ability to change that mapping would be very helpful.
Refund of returns from ShipStation
We have multiple store fronts processed in ShipStation. Our Amazon store is directly linked to ShipStation and for some purchased, the return is processed in ShipStation. It would be very helpful to be able to complete the return in ShipStation once ...
Add baselinker as an external inventpry source integration partner
the current inventpry partners approved by Shipstation are Finale, Zenventory and Skuvault, but Baselinker is half the cost of the cheapest of thse. It would be great to add support for baselinker to enable true two-way multi-channel stock syncing an...
Adding New Verified Carrier by Amazon
Hi, I send my packages with ShipEntegra. ShipEntegra is a verified carrier by Amazon (https://drive.google.com/file/d/1xsgdx6DWlaBtVCXgHnBx4Ixz67FZsOHN/view?usp=sharing). Please check the link I added. You can find this carrier in the Amazon dropdown...
Multi Location Fulfillment
I would ideally like to have the ability to allow for orders that are imported via shopify that contain multiple locations to appear in their own separate locations.Currently when an order contains different item locations are imported as if they are...
Feature Request: Have Shipstation automatically select "notification options"
Our carrier (Parcel Force) will only send email/sms tracking updates if we manually check both boxes when shipping an order.It would save way more time if we could set up an automation so that every Parcel Force order had these x2 boxes checked autom...
Choose paper type and tray default when printing to printer using connect
We have a printer with multiple tray optionsIt would be great to be able to choose paper type and allow the printer (HP M455) to select the correct tray for Labels, and for Packing slips (plain paper)Sending the "paper type" or "Tray number" in the r...
Shipsurance Automation add with amount included.
You can auto add Shipsurance with a rule based on an order total, thanks! However if you don't add the amount to insure then nothing is charged and no insurance is applied to the order. We always insure for the same amount as on the order total, and ...
Shopify- Gift Message Integration
We use Shopify and offer a gift message option at check out. The gift message shows up as a "Note from Buyer" in ShipStation. In order for the gift message to show up on the packing slip for the recipient, we have to manually copy and paste it from t...
Delivery Transit Times Reporting
I'd like a report that calculates Delivery Transit Times on a per order basis. I did pull Order Date, Ship Date, and Delivery Date. However you cannot utilize any automated calculations, especially because the reporting generates a time stamp in each...
Etsy - Internal Note field
Etsy's "Message to Buyers" field (& sometimes some number 1s), are coming through to the "Internal Note" box on Shipstation all of a sudden - guessing an API v3 change? I removed the field from printing on my packing slips, but is there a way to unli...
Add more than one custom message to royal mail shipping label
Currently I can only add one custom message to my royal mail label. The other two messages don't show up on the label at all.It will be really useful for our us to be able to print all 3 messages. Please add this if you can.
Sort Inventory Location Dropdowns Alphanumerically!
I manage over 300 SKUs at any given time. Currently, when attempting to move an item to a new "location" I am forced to scroll through over 300 possible locations (including locations I have "deleted" due to typos, etc) and they are in no sensible or...
