Activity in Ideas
Search results direct to order
When searching orders, if the results return one order which is the case 100% of the time as we scan a barcode with the order ID it then shows the results which is only one result. This then requires the user to click on the one result to open the or...
Just make SKU info regular size and black. Multiple qty color.
We use SKU.Not sure why it's light grey, and small - nothing else on the page is.It needs to AT LEAST be the same size / font / color as description. and give the quantity a BRIGHT COLOR while you're at it.
ChronoFresh Integration
Hi, it would be great to integrate ChronoFresh for the French market. Already available for Prestashop & Magento but missing for Shopify! https://www.chronofresh.fr/en/node/270
Automatically Select Ship From Address based on Assigned User
It would be amazing to have the Ship From Address automatically update based on the assigned user for a shipment (we have a 1-to-1 relationship between a user and a warehouse). Currently, we have a lot of manual errors where staff do not update the S...
Make "Assigned User" Field Available for Packing Slip Template
I'd like an easy way to show the assigned user on the printed packing slip. Currently, "Assigned To" is not an available field to insert anywhere in the document.
Add QUANTITY on packing slip
It would be amazingly helpful to know how many items are in such order. I currently divide them up by the quantity of items in each order but a big square with how many items should be in that order would be AWESOME!
Use my default pickup address to calculate shipping cost for blind shipments
I need the shipping charges to reflect the cost of shipping from my location rather than my client’s location, but I need the client’s location to show up on the shipping label as the ship from location. Most of our shipments are blind shipments. Our...
Would like a notification when there's an Import Error
Shipstation went 3 days without importing any orders because there was some unspecified "error". I just had to hit the refresh button manually to get Shipstation to import all the orders. I would very much like an email notification when this error c...
Add EMAIL ADDRESS to the MANUAL NEW ORDER "Paste US Address" feature
When creating a MANUAL NEW ORDER we LOVE the pulldown window titled:Paste US Address Where you paste ALL of the customer info.Problem--->No matter what order, I cannot get the email address to properly plug into the right field. Example:(484) 393-54...
CAB/Mach 1 printer support
Hello, Can you please make CAB/Mach 1 printer a compatible printer with shipstation?
Royal Mail CN 23 Custom Forms have stopped printing with label
Hi,The customs forms have stopped printing automatically with the label as per the end of March 2024.Manually printing out the forms is not practical for high volume shipments.Please can this feature be reintroduced.
increase Label Messages characters by reducing the font of the message
the label message field is very useful for your team to do packaging, if you chose the product title as custom message then your team can easily link each label to the correct item.Unfortunately, the 26 characters limit with this big font made this s...
Fulfillment Location Field on Packing Slip - Multi-store Shopify Site
We wish for the fulfillment location field on Shopify to be pulled over into Shipstation and available as a field on the packing slip. This would simplify our warehouse knowing which store is sending items from which location for packing and result i...
editing orders
The products that we sell, have many sizes and color options available. We have many customers that call and would like to change their size or color. Currently there is no way to do that. It would be so helpful if you could edit the order, to change...
American Express cards acceptance Canada
"American Express cards (AMEX) are not supported as a payment method for ShipStation Carrier labels for accounts based in Canada." Would be awesome to see acceptance of Amex cards accepted for ship station Canada.I understand that ShipStation accepts...
Labels, Order Summary, etc, NOT PRINTING
tested on 3 computers, all 3 computers have not experienced this before. Our account uses Shipstation Connect which makes printing so much quicker than downloading then manually printing each label or whatever it is that needs to be printed.Starting ...
Combining Orders shipping to same address with Automation
Would love to 'have a way to get an automation to automatically combine orders from the same customer shipping to the same address and then get tagged as well.
Edit customers info on shipped orders
This was a feature before the new layout took effect and is a requirement to have to function efficiently.Having the ability to edit customer's info such as phone numbers & email addresses on shipped orders is a must-have. To many times either the cu...
Export scan verification data
Please enable the export of Scan to Verify events. We wish ShipStation would allow us to export verification logs. Currently, you can see within the interface when an order has been Scan Verified and there is a column in the Shipment list where you c...
Do not mark as dispatched until manifest has been created
Do not mark orders as dispatched when the labels are created, but when the manifest has been created at the end of the day, specifically with Royal Mail.
Ship by Date Field Export in Shipments View
Please add the Ship by Date field to the shipments view so it can be exported there in addition to the Orders > Shipped view. Thanks
Bound Printed Matter Postage via USPS
I’m a bookseller that uses “Bound Printed Matter” postage via USPS directly on Amazon which saves me money in postage costs. Currently this postage class is not an option on ShipStation. If it were, I’d do all of my postage printing on Shipstation. P...
Inventory management/warehouse listing
We use multiple warehouses with the same products/SKUs. The option to view each inventory listing per warehouse individually with a toggle or view filter would be helpful.
One fulfiller account that lets you intergrade and handle multiple client's ship station account .
As a decorator and fulfiller we work with multiple clients who give us access to their shipstation account via a staff account as they would like to use their preferred carrier account and manage their shipping cost.Howver , this means we have to tog...
internal notes available to be included in reports
internal reports would be handy to include in the shipping reports so if and when we have a reshipment of an existing order - we can mark at as a reship so our admin departments know where to put the shipment cost.
Add Warhouse Location to the Shopify Integration
Shopify products are stored in different locations. We need to import that location into the Shipstation Warehouse Location in order to assign the order to the correct user.
length of time an order has been in ShipStation
The Age column in the Orders screen is calculated based on the original order date/time as passed into ShipStation, whether ShipStation gets the orders directly from the channel or through an intermediary such as an order management system that aggre...
Ability to upload additional customs documentation
Hi,Please consider developing the ability to upload additional customs documentation for International shipments that would be included in the paperless/electronic transfer of customs documents. We ship seeds/plants and nearly all shipments require a...
BRING BACK ORDER DUPLICATION!!!
This is a well used feature, that you have gotten rid of. BUMMER, it saves so much time! BRING IT BACK!
Fulfillment Cut Off Time Rule
Think it would be a nice feature to be able to establish an automated fulfillment cut-off time, that would push orders coming in after a certain to the the next day. I would like to post a picture of a screen shot of how the rule could maybe look if ...
