Activity in Ideas
Product Metafields
We need to map product metafields to shipstation from shopify. This needs to be available to the public instead of ONLY support agents for shipstation
Back populate HS codes
We do a lot of pre-orders and i notice that if we don't immediately put HS codes in shopify, I can't back populate them.I don't see this as an option in the excel files, either?
Store support for Amazon.nl and Amazon.com.be - EU Support
Amazon Netherlands and Belgium have been established for years now but are still not supported by Shipstation. Is their API setup not fairly universal?Amazon seem to be pushing these now for sellers. We have received a warning to say if sellers don't...
Over 18 Signature Required and Card for Pickup options both need to be selectable at the same time
In Canada the law requires that all firearms ship Over 18 Signature Required. When a customer also requests the Card For Pickup option it drops the Over 18 signature required.It would be really helpful if ShipStation would allow both of these options...
Half page return label (customer friendly)
Most customers use a standard printer with 8.5x11 paper, not 4x6. Giving them a 4x6 label makes them have to mess around with settings to get it to print nicely, and sometimes they just print the label to span the entire 8.5x11 paper because they can...
Order Fulfillment Management Different Fulfillment Partners (Printful & Shipbob)
I need to be able to control where my orders go based on fulfillment providers. Right now we are using Shipbob and Printful. ShipBob covers north and south America whereas Printful covers Europe and Asia.I need to be able to route my orders based on ...
Send an email when ShipStation disconnects from Store
Every once in a while, ShipStation will disconnect from our store for any number of reasons; it's not always clear and not always the same reason. In any case, it would be very helpful if we could receive an email alert if ShipStation is not able to ...
3rd party billing reference line
Adding reference line 1 for 3rd party UPS billing orders could be a beneficial feature/option to have in ShipStation! It would be time saving for us, as when I have an account providing their own shipping they require their company PO in the referenc...
Customs Declaration inputs for HST and country of origin very "Glitchy" = FRUSTRATING
Having nothing but issues when trying to enter the "Harmonization" codes and "Country of Origin" fields. We did notify Shipstation and had a response but absolutely no success, same problem still exists, frustrating to say the least and more so when ...
Printer works fine, no ShipStation error, yet labels are not printing
Here’s the deets I just submitted through the contact form. Hoping for a quicker answer here, or at the very least some kind of validation that I’m not the only one experiencing this. After being forced to upgrade to the new ShipStation Connect app, ...
Detailed review of the labels printed, their cost, their weight, and recipient.
It would be helpful to see a breakdown of what each label printed cost, where it was going, box size/ rated weight, actual weight, and adjustments and what they were for so we can keep detailed track of where our money is going when it's spent with S...
Add Requested Shipping Method to Pick List
I would like to request to add the requested shipping method to the pick list or at least as an option to add. It would help our employees (who don't have access to ShipStation) select the correct packaging when processing orders. For example, if a c...
Add to Automation the ability to disable Customer Notifications
Why is there not an automation rule option to turn off customer notifications?When you manually mark an item shipped, you are forced to manually unselect sending a customer notification. We manage Customer Notifications outside of ShipStation and DO ...
Purchase labels via shipstation's API for linked stores such as Amazon or eBay
Currently, there is no way to purchase a store label using the ShipStation API. It would be extremely convenient to have an input to enable label purchase when sending a POST command to fulfill an order (e.g., order_id xyz).The desired functionality ...
HS Code Import from Shopify
While this option has been around a few months, ShipStation "announced" this feature today as part of a bigger announcement on other new features. I can see the ability to import HS codes from Shopify directly into ShipStation (for customs purposes) ...
User Enable Structured Order Number
It would be great if we could enable the Structured Order Number feature instead of having to ask support for it. Around once or twice a year the string will break and it will be nearly impossible to find orders that have been pushed to Amazon for fu...
Shipping Reports for Split Orders
Is there a way to run shipping cost reports on split orders? We have orders with basically prepaid shipping from Nov-April but the split products don't ship until April. So theres a disrepancy. Any thoughts here?
Automatically print label once order verified
Hi Guys, It would be great if when using the scan to verify and print feature that we have the option to turn on print postage label once verified. Please let me know if this is something in the works
Add number of orders a customer has placed with us to packing slip
I am looking for a way to get number of orders a customer has placed with us to show up on the packing slip. This data already lives on shipstation as you can hover over the customers name under "recipient" and view that total orders info. This would...
"Other Actions" drop down menu in Batches
Would love to see the "Other Actions" drop down within a batch. Numerous times a day we are having to search a name or order number in order to Combine shipments or Mark as shipped. It would be a time saver if it could be done right in the batch. I t...
Direct URL Link to shipstation order (or at least search results for an order)
I see posts requesting this going back to 2016. How is this not a thing yet?Summary of the need:Everyone using external CRMs, helpdesk software, ticketing tools, etc...needs to be able to lookup an order in shipstation. Currently that requires copyin...
Make Customer Communication information accessible via the API.
This section currently isn't accessible via API. I feel this is an important feature and should be implemented.
RM24 & RM48 (CRL) not available via Amazon Buy Shipping through Shipstation
This is a major issue right now for us; we're using two separate platforms due to the lack of such a simple feature. Can Royal Mail 24 & Royal Mail 48 (not to be confused with Tracked24 & Tracked48) be added so we can use one system?It's a real annoy...
Feature to Default "All Package Types"
When using the Rate Calculator on a order, it would be great to see "ALL PACKAGE TYPES" on the first view without having to go to "Packages" to select "All Package Types" "All Package Types" should be the DEFAULT setting for Packages.
GLS Third Party billing
Can you activate third party billing for GLS?This is a native option in the GLS API documentation.
Shipstation Connect Linux Support
The cost of setting up a new workstation continues increasing due to Windows license costs. Being able to use linux machines would be a lifesafer.
Complete order without shipping label
It would be great if my team could complete orders that are being picked up by the customer without having to manually go to the orders tab and go through the "other actions", "marked as shipped" process. Can there be an option for "no shipping label...
reqeust to shipped date change to actual shipped date
1)found 404 error on market noti2)reconnected store as new store 3)all shipped -> changed to awaiting shipment 4)requetsed shipstation to move back to shipped in bulk5)the shipstation supported on 6 june 6)**all the shipment shipped on 6 june for all...
USABILTY ISSUE remove ad for lower cost shipping, it is covering the print shipping label button
On every order I ship I get a ad above the print shipping label button saying use this shipping service to save money. #1 the cost savings is always wrong.#2 that ad covers the print shipping label button.Please give me an option to turn off this ad ...
Assign Orders to multiple users or User Groups, instead of individual users.
For example, I have two warehouses with 4 users in each. Why I can't assign an order to multiple users or a user group? Why are you only allowing to assign it to an individual user? If there is an option to assign an order to a user - there should be...
