Activity in Ideas
Publish list of error codes
It would be very helpful if Shipstation was willing to put a blog post together with a list of errors and their causes.This would enable our team to familiarise ourselves with those errors, and better troubleshoot issues.
Feature Request:Shipstation Connect ability to run as background service and multiple scale support
For domain networks, SSC is really a pain to run in a users context. Can't we have it run as a windows service so it can run independent of who is logged onto the computer?Also, it currently doesn't support 2 scales hooked up at the same time (just f...
API for Booqable to Shipstation
please develop API from Booqable (product rentals software) to Shipstation to mail rental equipment. https://booqable.com/
Suggestion: Add a "Product Description" column to the product import CSV
We're trying to update the product description for over 8000 products. There's currently no way to bulk update this field so we have to do everything manually. It seems silly that there's a customs description column but not a column for the product ...
Add Gift Message and Delivery Instructions from Shopify
Hi there,It would be very useful to have the gift message field imported/displayed on our despatch notes from Shopify. We don't want these on the address label as they are private.It would also be very useful to have the delivery instructions supplie...
Shipsurance sum by item- Needed to scale
I see there's an automation for shipsurance to insure a specific sku, but there's no automation rule for it to insure the sku with a specific sum. That's done manually. In order to scale with shipstation, we would need an automation rule that is able...
Add a button to download shipstation rules
It would be great to add a download button to each/all shipstation rules
Single Email with all tracking info for an order with multiple shipping labels
Please provide a way for a customer to receive a single email with all tracking info associated with that order #. This is very important for our business because we often ship a lot of boxes with a single order and do not want to bombard a customers...
Bulk Update Ship date
Hello, please have a feature where you can bulk update the ship date option so that i can pre print 150 shipping labels from 3 days back. This is such a simple feature but its not there T.T
Bulk Update for Multi-Boxes Packages / Custom Multi-Box Packages
Hi,It's frustrating when you have over 500 multi-box orders and there's no way to make the process faster. Please develop a way where we can select all the orders with the same model number/sku and bulk update them with a custom packaging size/weight...
DHL Package type Poly Bag
We really need to be able to ship our subscription using a poly bag type of package on DHL. It greatly reduces the cost of shipping an 8 oz box internationally.
.WEBP Image Support
We thought we were behind by miles just changing over to .webp images on our website this Fall, and I was shocked when I saw they weren't being supported in ShipStation. Products with .webp images are just blank in the pick list.We can't pack orders ...
Add Handling Fee Field
Shipstation should have a handling fee field. We have no where to report this for international shipments.
Shopify Shipping Discounts Not Reflected
When a discount is applied to the shipping cost it is not reflected in the data coming through to ShipStation, so it appears that the customer paid for shipping. This makes any analytics inaccurate. It would be helpful for the shipping discount to be...
Automated Lowest Rate Among Carriers
It would be nice to have Shipstaiton pick the cheapest rate based on weight and region between the available carriers. For us fedex is 80% cheaper than UPS, but sometimes UPS is cheaper for us. In some areas, USPS Priority Mail/Regional Rate is cheap...
Create a Returns Item Detail Report, and/or add the RMA number to the Inights->Returned Products Rpt
We use the returns portal and love how easy it is for our customers. The issue is we can't export the items they are returning so that we can tie to to the RMA.Presently Returns info lives in two reports:Shipments->Returns. This gives the return orde...
End of day form for GLS
GLS is newly integrated to Shisptation which is a good thing for us. However, due to the high lever of parcels we are shipping using this carrier, there need to be an "End of day form" available for this carrier, as is it for all (or almost all) the ...
Duplicate order activity
Shipstation should log when a label has been reprinted or a batch has been reprinted in the order activity screen. This would assist in tracking any duplicate labels.
Customer Record Hyperlink
Would be great to offer a hyperlink from the order level that would take you to that specific customer's history within ShipStation. Hovering over the recipient name will show past purchases, but there is no way to quickly jump to the record to see m...
Display Similar options for checkout rate on wix
I have four shipping options available on my wix store.I need the ability to display all four regardless of similar rates. (i.e. next day and next day before 10am)I have been told this is not doable with the current UI.This is a feature we need asap.
Feature Request - Weight Validation
We sell food products that have a packaged weight. We would like to have a validation that takes the expected weight of all items and compares that against the actual shipment weight. We have had orders where an item was missed and it was obvious whe...
shipping from another multiple country
We have a warehouse in USA and UK, we want to use one log in to manage both sites but when it comes to add new couriers like Royal Mail they are not available in the list. How do we work this one through ?
Blind Copy on Delivery ONLY
Can we please add the option for the Shipper to only receive a delivery confirmation email and not another email when the package is shipped. Because the shipper doesn't need a notification when they ship since we are present for this action. But we ...
Label and packing slip print differnt print togather
My suggestion is to add this feature and it will help alot and work will be done faster without mistake.I want if i print label on zebra printer so packing slip automatically print on my regular printer 8.5 11 this way there would be less chance to s...
Combined order numbers in reports bug
Here's an example where I have two orders combined. One order has one item and the other two items. I can search for either order number in the Orders tab and find the combined order, which is great.If I use the Order Detail report, Orders raw data r...
Add an image to Tracking Page Background
It would be nice to add an image to the Tracking Page Background instead of having a solid color.
Allow Import of the General Product Descriptions attribute via CSV
I would like the ability to bulk import the product descriptions attribute (not customs descriptions) via CSV. I am referencing the "Description" field in the image below.Because of the complex nature of my industry and the items themselves, we use t...
Feature Request - API endpoint to generate and get reports
Hello,I was just wondering if in the future there's an API endpoint in Shipstation where we could generate and download reports? So we could automatically save historical data.
Time Stamps for Internal Notes
Hi, Time stamps for notes on an order management software is crucial. I dont understand how it has not been integrated?! Please add this functionality as it allows backtracking and checking internal handling of orders, issues and client communication...
Branded Returns Portal Shipping Options
Hello,Currently, the branded returns portal only allows for one option for the shipping method.Having only one option for the returns portal isn't a very cost-saving option for businesses. It may be easy for the customer, but the costs of shipping ar...
