ShipStation Community

When using RESHIP function, it creates a new order that is getting into Insights Stats as a separate transaction with additional revenue - https://prnt.sc/VpY0YaejO7sQEven when you adjust Total Paid for the second shipment, it doesn't affect the Insi...

For example, I have two warehouses with 4 users in each. Why I can't assign an order to multiple users or a user group? Why are you only allowing to assign it to an individual user? If there is an option to assign an order to a user - there should be...

This is crazy, BUT it seems that they broke the basic function.Select Last Month: https://prnt.sc/19HkyKAe-C6MClick apply and check the date range: https://prnt.sc/RFfrPcg1b1jQ - Look the data is pulled correctly, but who knows now? Same if you selec...

SS doesn't calculate the totals correctly for combined orders. This feature is useless! The wrong amount gets into all reports and messes up monthly/yearly stats! The only reason we still haven't moved to a new platform is that SS keeps our reports f...