ShipStation Community

Shopify Exchange Beta !

Hello, My Fellow Community members! We receive so many amazing requests from our merchants for new features, and we want you to know that we’re listening! Shopify recently launched a much-awaited new ...

What Are Demand Surcharges and How Do They Affect Your Shipping Costs?

Hello Community! As peak season approaches, we want to make sure our merchants are aware of new carrier features or changes. We’ve published a new article to help merchants navigate these charges duri...

Check out our new Inventory Features!

Ditch the Spreadsheets and automatically sync inventory across selling channels. Managing inventory shouldn’t be a hassle. That’s why we’re excited to announce Inventory Sync, a new and improved way t...

New Reship Feature Beta Program

Greetings everyone!We know that one of the most requested features/improvements was to improve the reship functionality that exists in ShipStation. To that end, we would like to invite to check out ou...

Refer a Friend! Share ShipStation—Earn $50!

We’re thrilled to announce an even better referral program for ShipStation customers. Our Refer a Friend program not only assists your network in discovering their ideal shipping solution but also rew...

Canadian Businesses Have New Shipping and Insurance Options with ShipStation

Canada-based ShipStation users now have access to even more discounted domestic and international carriers and insurance options. Available for immediate use in Canada-based ShipStation accounts: UPS®...

ShipStation Release Notes (1/26 - 2/2)

This update includes several carrier fixes and feature enhancements such as better support for metric weights and improved chat support. Improvements Features Packing Slips - Packing Slips configured ...

ShipStation Release Notes (1/12 - 1/19)

This release introduces some new features and updates to make your experience smoother and improve how things work on mobile. Improvements Features Order Details: As of January 11, 2024, accounts outs...

ShipStation Release Notes 01/05

We start the new year with some improvements to product management and some minor bug fixes. Improvements Features Address Verification - We disabled address verification auto-correction for non-US ad...

ShipStation Release Notes (12/16-12/22)

Bug Fixes Features Edit Order & Shipment Details - We have fixed an issue, so now the State field displays when editing shipments addressed to Germany. Previously, the state field was missing if you h...

ShipStation Improvements and Bug Fixes (December 15, 2023)

This brief round of Release Notes wraps up the year with a handful of bug fixes for some of our integrations. Thanks for following along with our updates, and we’ll see you next year! Improvements Fea...

ShipStation Release Notes (11/25 - 12/8)

This set of updates brings a couple of nice improvements for Rate Browser and added support for kilograms when creating shipments. Improvements Features Support for Kilogram - For new UK, AU and NZ me...

ShipStation Improvements and Bug Fixes (Nov 17 - 24)

This brief round of Release Notes focuses on a handful of bug fixes for the ShipStation interface as well as a few carriers and selling channels. Bug Fixes Features Rate Calculator via toolbar - From ...

ShipStation Release Notes 11/3 - 11/10

Improvements Features Bring Your Own Stamps.com Account: You can now add your own Stamps.com account to ShipStation without adding a USPS from ShipStation account first. Previously, you would need to ...

ShipStation Release Notes 10/20 - 10/27

Improvements Features GlobalPost Container Labels allow page rows up to 50 or 100: We now support displaying 50 and 100 shipments on the Shipments > End of Day > Container Labels > Eligible Shipments ...

ShipStation Release Notes 10/6 - 10/13

This round of releases includes updates to the Rate Browser, Order Details screen, and fixes for many integrations. Improvements Features Compare Rates - We have released the new Rate Browser to all U...

ShipStation Release Notes (9/23 - 9/29)

This round of Release Notes explains how we have updated several items to improve the new Order Details layout. We also have several bug fixes for the ShipStation app as well as for our carrier and se...

ShipStation + Veiled Case Study

Hello amazing community members, Ever wonder how other users get Ship done with ShipStation? You can check out this video to see how Veiled uses ShipStation and UPS® Ground Saver to deliver exceptiona...

Attention Shopify merchants: Unlock an elevated returns experience with ShipStation + Return Rabbit

Shipstation and Return Rabbit have teamed up to break down the barriers Shopify businesses face in the shipping industry and post-purchase experience. With this partnership, Shopify merchants gain exc...

ShipStation Improvements and Bug Fixes (September 8 - 15)

Improvements Features Orders Grid - Load Time: We've enhanced the speed of our Order Grid! Thanks to optimizations in our data processing, you can now expect faster loading times when viewing orders. ...

ShipStation + New NetSuite Guide Sheet & Webinar for High-Volume Merchants

Hello, amazing community members, With so many Enterprise Resource Planning (ERP) platforms out there, it can be hard to choose one you want to stick with. ShipStation knows the importance of efficien...

ShipStation Release Notes 8/21 - 9/1

This round of Release Notes addresses many integration fixes and formatting improvements to Order Details. Improvements Features ShipStation Carriers and Shipsurance: We added the ability to apply Shi...

ShipStation Improvements and Bug Fixes (Aug 11 - Aug 18)

This round of Release Notes includes a handful of feature additions, like updates to auto-split and product bundles, as well as several bug fixes for Canada Post and UPS from ShipStation. Improvements...

ShipStation High Volume Plan: Advanced Automation is How Enterprise Businesses Get Ship Done.

Are you an enterprise-level business that ships over 7,500 packages a month? If you said yes, you should know that ShipStation offers a High-Volume plan catered specifically to larger businesses. It's...

ShipStation Improvements and Bug Fixes 7/24 - 8/4

This round of Release Notes includes a small handful of updates and bug fixes. Improvements Features Multi-Package Shipments: We have updated the interface so now If you create a multi-package shipmen...

New ShipStation North America Feature: Product Bundles

Hello amazing community members, We are absolutely thrilled to share the news of our latest addition: Product Bundles! This is an exceptionally exciting moment for our community, as it stands out as t...

Attention North America Merchants: Order Details Enhancements

Hello Amazing Community Members, We recently announced that there were some changes coming to order details for our ANZ merchants. We are now proud to announce that this feature is now going to be ava...

ShipStation Improvements and Bug Fixes 7/14 - 7/21

This round of updates features improvements to SMS messaging for Royal Mail and Parcelforce, some clean-up of UI for Batches and Filters, and various bug fixes for carriers. Improvements Features Roya...

ShipStation Improvements and Bug Fixes 6/30 - 7/7

This round of updates and fixes adds some new updates to Packing Slip Options, the Rate Calculator, and the Return Portal and some fixes for several integrations. Improvements Features Document Option...

Attention ANZ Merchants: Order Details Enhancements

Hello amazing community members, We have some amazing news for our Australia and New Zealand based merchants. We are launching a new Order Details page to help you get ship done even faster. Here are ...