We wanted to provide you with the most up-to-date information that we
have gathered. In discussions regarding the new legislation passed at
the end of 2020, we have confirmed that there will be no change in the
effective date regardless of the uncert...
Welcome to the Vape Shipping Hub, a place where you will be able to find
conversations, resources, and even ask workflow questions related to
shipping vape products. You will also notice all existing posts about
this topic have already been relocated...
Hello amazing Community members, Since there is no Sip & Ship event
scheduled for March, we wanted to surprise you by launching our
On-Demand Ship & Sip Video Series. Check it out below and tell us what
Hello amazing Community Members, You may or may not know but in the
Community, we have a small group of subject matter experts called Super
Users. This hand-selected group volunteers their time to help their
fellow community members and maintain a po...
Hi @ozie27280, I get where you are coming from and can imagine the
inconvenience. I was notified that there was an update pushed out to
address this. You will need to reconfigure/ reauthorize the connection
for the changes to apply. I have added an a...
Hello @Asignofjoy, Thank you for being a part of our community, we are
so happy to have you here with us. I am sorry to hear that you are
having trouble getting ahold of our support. I have reached out to our
support team on your behalf and you shoul...
Thank you for all of the feedback you provided above, I have made sure
that it has all been provided to the relevant teams and leadership. I
know it’s frustrating when you are having trouble accessing support.
Something to note is that the widget on ...
Hello @jcb, Welcome to the Community, we are so happy to have you here
with us. If your orders are not importing I would recommend reaching out
to support to assist with troubleshooting your connection. If you need
more information on how to get a ho...
Hello @Mirrock, Welcome to the Community, we are happy to have you here
with us. We did recently identify a bug for some users where address
line 2 was not importing into ShipStation, however, a fix was pushed out
last week to address this. If you ar...