Hello amazing community members, Happy New Year! We are so excited not
only to welcome you to 2022 but to celebrate one year of this community
space. Since our launch on January 7th, 2021, we have had a
record-breaking year which we could not have do...
Hello amazing community members, Given that this week is the week of
Christmas we wanted to share our support team's holiday hours for the
upcoming holidays. Christmas Eve: 8am - 5pm CST Christmas: OFF New Years
Eve: 8am - 5pm CST New Years Day: OFF ...
UPDATE: As of December 8th 2021 at 6:42 AM EST: This has been resolved
and all marketplace behaviors should be back to normal. If you are still
experiencing problems please reach out to our support team to create a
ticket. ShipStation is aware of the...
*updated as of December 6, 2021 at 8:45 AM CST* Good news! As of 5PM ET
12/3/21, we have confirmed that over 90% of the affected shipments have
been successfully delivered. Hello Amazing Community Members, Last week
we learned that Auctane systems is...
The ShipStation Community Ideas Forum is Live! A few months ago we
announced that we were relocating the feedback forum to the Community
and opened up a temporary board for your ideas while we set up its
permanent home. We are proud to launch our Ide...
Hi @TheodoreInd, Welcome to the community, we are so happy to have you
here with us. I did some research and it looks like this specific error
you are receiving is something that might be related to an issue we are
aware of and currently have escalat...
Hi @jchats20180315 and @Chad_Kinsworthy , Thank you so much for being a
part of our community and for reaching out. I do know we were seeing
some reported slowness on the same day you both reached out. Has this
been resolved for you? The only other r...
Hello @Markmil1, Thank you for your comment and for being a member of
our community. I apologize that you did not receive a follow-up on your
ticket. This has been brought to the attention of our support leadership
and we will have someone reaching o...
I am sorry that you are having trouble responding to this message and
that you are still having problems connecting your UPS account. I am
going to be sending you a private message shortly to gather further
details about this to see what we can do.
Hello Info35, Thank you for being a part of our community and for your
post. I apologize for the experience you had while attempting to contact
support. I know that there was a small outage related to UPS around this
time that was resolved. Were you ...