ShipStation Community

dropshipping

hello,is there a specific rates for outbound shipments within 4.4ibs within the drop shipping style?

Shipment Management & Tracking Filters

Hi Development, We would like the ability to sort and filter by the Tracking# Status. This could be a powerful tool for companies to better manage all of their outgoing shipments and get ahead of customer issues. In our case, we're looking for labels...

Customs MID - Manufacturer Identication Data - specific field request

Hello Community and Shipstation Web developers, .. We are requested to provide the MID # to US customs more often than ever and would like to add these to our Commercial invoice customs section. But the Product description field is limited to 140 cha...

Carrier Fee Rules (For carers that don't send the fee back)

For Carriers that don't send cost information be able to set this figure based on Carrier and service used. I.eRoyal Mail Tracked 24 with dimensions less than 60x40x30 costs £2.80DPD Next Day Parcel costs @4.80Prices could be set in the automation ru...

HOW TO MARK AN IMPORTED ORDER'S ADDRESS AS "RESIDENTIAL" BEFORE BUYING LABEL?!?

Hello,For about a year I have been incurring and disputing extra UPS charges (which if you don't know how to check this, you should see my other posts). I have been begging Shipstation to tell me what I have to do to avoid these and the best they can...

Multi- Package Presets

Is there a way to set multi package presets? Lets say I have 1 product that weighs 54lb and has a box size of 13 X 13 X 16. I have the preset for if a customer orders 1 but I would like to have if they order 2 or 3 that it automatically set up 2 or 3...

Emails going to SPAM

Last year we began using our domain to send both Shipping and Delivery notifications. We carefully went through the set-up process and we have green lights on set-up!About 5 weeks ago we began getting emails from customers asking if their order had s...

Report on how many orders each user ships

I think it would help with efficiency and accountability if there was a way that I can see how many orders each user shipped.

STOP 'Notify Customer'

How can I stop notifying customers altogether when a label is created? I am aware of the additional notification options but I would prefer if no notifications are sent.

Reporting Capabilities inclusive of Delivery Dates

Developer Team, Can you please add a feature/detail for delivery status and delivery date for shipments originating from Ship Station? The ability to track delivery dates is essential to meeting deadlines. It also gives real time data insights to all...

Request for Metric to Measure Timely Deliveries

It would be incredibly helpful if there were a way to measure how frequently couriers are on time with their deliveries. A metric showcasing this would greatly benefit our team, and I believe it would be valuable for other businesses that rely heavil...

Add new feature

Adding a feature in ShipStation to show only one specific shipping account for a specific store would be very convenient.

UPS Additional Handling 40lb minimum weight change not being accommodated?

UPS made a change to their additional handling charges back in October where certain packages are now subject to a 40lb minimum weight along with an add'l handling surcharge, similar to their Large Package Surcharge where certain packages are subject...

EORI number automation

Our website collects EORIs and exports them in the XML.In a post Brexit world it would be extremely useful if ShipStation picked these up and included them in commercial paperwork submitted to couriers and then customs.It would also be useful if it w...

Feature Suggestion : Allow the ADDING of products to an order via Automation Rules

Allow the ADDING of products to an order via Automation Rules.Currently, we have a customer who occasionally wants to add a product to all of their shipments (i.e. a catalog or announcement sheet)Currently we have a RULE to TAG all incoming orders fr...

Status updates with amazon buy shipping

I'm noticing that Amazon buy Shipping tracking numbers do not get status updates. Is there any way to change that or is that a feature that can be added?

manually triggered shipment notifications to customer - fulfillment orders

Is anyone else experiencing issues with manually sending notifications for fulfillment orders as shown below?Manually sending "shipment notification" in fulfillment was working fine until 12/03/2024 and stopped working after that. No configuration ch...

Delivery notification is not sent to custom store!

Hi, The drawback here is we have our custom store and the only option here is to notify the customer when a package has been successfully delivered. We do not have any API or a notification’s system that notifies the stores when an order has been suc...

Customizing a Packing Slip

Hi, I'm trying to customize our Packing Slip to reflect site-wide discounts and Free Shipping when customers qualify. Has anyone figured out how to do this?

bad user-agent

Our webhost is blocking ShipStation because some of their requests are using a bad user-agent. I've brought this issue up with tech support and they told me to post it here and whitelist their domain. Unfortunately the domain they told me to use does...

Feature Request - Postage Invoice

Hi Team,We have been buying shipping label through ShipStation. Our accounting team would like to keep a copy of invoice for record. But as of now ShipStation do not have a way to generate tax invoice for postage/s......

Feature Request

Hi ShipStation,I am trying to create an automation action that charges the recipient shipping account... it looks like you have the other two options "3rd party" and "My account", but did not include the recipient option. Please add this option as th...

Amazon Buy Shipping

I sell on many ecommerce platforms including my own company website. All of our orders from these various platforms are run through Shopify. I have my Shopify account then linked with ShipStation to fulfill orders.In order to be compliant with Amazon...

No Shipping Option

I am using my website to process all orders which consolidates & gives me one place for inventory and sales tax. I may not be shipping everything through a third party though. Can you give people the option for no shipping / label required for this i...

Warehouse and Outlets Stock Transfers

Hi,does anyone have a good workflow for ShipStation when fulfilment occurs from a warehouse but stocks is managed from not just the warehouse, remote outlet stores too?essentially I want the easiest solution that will manage inventory (we don’t use i...

Restrict User to Specific Carriers

So we are in the process of merging two separate shipstation accounts into a single account with multiple users. We have everything in place, except for one thing. We have separate FedEx accounts for the two locations (using the "your carriers" optio...

Combine SKUs on packing slip

Has anyone found a way to combine like SKUs on a packing slip? For instance, we have a bundle app and when someone purchases that bundle it breaks it down into it's combined SKUs. So if someone buys that bundle and also buys an item separately from t...

Does Shipstation services are available in country Peru

Dear Team, I hope this message finds you well. I am reaching out to inquire whether Shipstation services are available both within and outside from the country, Peru. Thank you in advance for your support. Best regards, Rohith

Option to Turn off "Combine Shipments" notification

Everyone inventory and ship from conditions are different. Although it's a great feature for single warehouse users. For multiple warehouse users, it's creates false positives. Please add a feature to turn it off.

Cancel orders without voiding labels

It would be helpful if there was a way to cancel an order without voiding the shipping label.We use ShipStation to provide small parcel shipping services as a 3PL and we receive orders from our customers via the ShipStation 3PL feature. These orders ...

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