Community Activity
packing slips
Thank you for taking my question and letting me post. I'm very frustrated with the packing slip. I find it hard to read and we make mistakes when they look at it. The pick list is better, but there is no name on it so it's easy to get it confused as ...
Feature to Backdate Order
I want a feature to backdate order. Sometime the Selling Channels embedded in shipstation don't import the order for some reason. This can be backdate to resolve the
REQUEST: Custom Packages Inventory Management
I would like to suggest a feature enhancement that could greatly benefit our team and potentially other users as well. Implementing inventory management for custom packaging materials would streamline our processes and improve accuracy in order handl...
Downloading individual packing slips in bulk
TL;DR: I want to highlight the checkbox for multiple orders at once to download packing slips as individual files--one per order.Our shop works in batches of 30 orders. I would love the option to bulk download packing slips, not as a multi-page PDF o...
API Feature Request: Allow bulk update of tags, status, etc. via Create/Update Multiple Orders
I am a Software developer and I'm working with a client to build out an internal user-facing application that integrates with ShipStation.One of the issues we are running into with the API is the time-intensive and arduous process of performing bulk ...
Inventory audit log: Order # Feature needed
Can you add the order number to the inventory audit log reports?We have a tough time tracking the inventory deducted based only on the time stamp.
Multiple notifications being sent
We have been having an annoying issue where 11 or more email notifications are being sent to customers when a label is created.Does anybody else have this issue?
Login spinning wheel
Seems recently when I first attempt to login Shipstation I just get the spinning gear. If I open another tab it opens quickly. Have same issue on 2 different PCs using Chrome but worse with Edge and FirefoxBeen using Shipstation for years........
Missing Report Feature- Cannot export report with Tracking number AND Custom Field 1
We use custom data in Custom Field 1 so we can keep track of certain orders. Shipstation doesnt have a way to run a batch export of order data that contains both Tracking number and Custom Field 1 data. This should be basic data that anything that ca...
API Bug Report: Cannot update order tags in bulk using Create/Update Multiple orders endpoint.
There are dedicated API endpoints to add and remove order tags:https://www.shipstation.com/docs/api/orders/add-tag/https://www.shipstation.com/docs/api/orders/remove-tag/However, they only support tag updates for one order at a time.The Create/Update...
Packing Slip shows price wrong with discount
The packing slip has the incorrect price total with a BOGO discount, and there seems to be no way to correct it. The cost summary is showing the correct amount, but the packing slip has the BOGO sale price then also subtracts the discount, making it ...
Picklist option: ignore 'description' product customizations
We need a way for the pick list to ignore line item attributes so all of the products can be grouped together.Shipstation imports what Shopify calls product "properties" - metadata about a specific line item in an orderOnce they get into Shipstation,...
XML Shipping System is Unavailable
We have been getting this error for over a month - we've been promised communication from ShipStation regarding the issue but have received none. Customer service isn't responding to messages sent today (11/19/24). This error is occurring when using ...
Orders immediately being marked as shipped (WC integration)
Hello ShipStation peeps!I have an ongoing problem where my european trade orders (so going a particular shipping method and over a particular value) are automatically being marked as 'Completed' in WooCommerce (and oddly enough being allocated a FedE...
New App: Scan to Pick Integration for ShipStation
Hey all.I've developed a new app that allows you to intelligently batch pick multiple orders at the same time and is fully integrated into ShipStation.The way it works is:Assign orders to a user in ShipStation.On the mobile device, you connect to Shi...
order issues with Tiktok Shop
Hello there:I am a tiktok shop seller, and have been using shipstation for 3 months, when i first started everything was smooth and perfect. As soon as November hit, my sales dropped significantly. Upon further investiagation i discovered that buyers...
API Feature Request: Update products in bulk
Currently there is one endpoint in the API that can be used to update a product:https://www.shipstation.com/docs/api/products/update/However, we can only update one product at a time. To update a list of products, developers have to generate an API r...
Still a major lag in printing labels in the new version
Why is there such a lag in printing labels??? I have quick ship enabled. I click the "create & print" button. then 4-5 popup windows come up telling me what is happening within shipstation itself"...allocating...allocating successful...purchasing...p...
Shipping Not Showing up in WooCommerce
My test orders are coming through in shipstation but test orders are not allowed to choose shipping during checkout. What do I need to do to make shipping appear at checkout and calculate those rates. I'm only shipping to the US.
Why Shipstation is behind in providing simple soultions Like Amazon Vendor Central EDI Sync
Many other shipping solution providers like shipstation already have EDI sycn solution for Amazon Vednor Central direct fullfilment ordersmany even provide solutions to help you sync your vendor central account with shipstation through there software...
Delivery Trigger in Zapier
Delivery Trigger in ZapierIt would be incredibly helpful if ShipStation could add a "delivery made" trigger in Zapier. Many businesses, like ours, use CRMs to follow up with customers post-delivery, but it’s currently time-consuming to manually check...
Bulk Upload Multiple Customs Declarations
How can I bulk upload commodity (Customs Declaration) for international shipment?We are shipping hundreds of gift boxes all over the world, it work great if there is only one item in our gift box, I can bulk upload them, but in most case, our gift bo...
compare sales from a year ago after starting google ads
I just started using google ads for my store and I wanted to compare sales from last year at this time and leading up to this time, so I can see if the google ads are evening doing anything. how would I do that, the reports don't see very user friend...
Shopify Import based on source
We have multiple stores/sources linked to our Shopify Store such as TikTok and Flip. It would be very helpful if we can have those orders import under the store name instead of the default Shopify store name, based on the source.
custom box sizes
I would imagine that, like us, most companies only carry a certain number of box sizes. It would be a very convenient feature if there was a drop down menu on the package dimensions (size) in the side bar, where one could have a list of custom box si...
Split Shipments not Updating Shopify Properly
We often have to split our orders from Shopify into multiple shipments in Shipstation. Shipstation seems to only send one of the tracking numbers back to the Shopify order. Additionally, the system isn't updating the other items as fulfilled. This se...
Print Shipping labels by create date/time
Seems crazy to me that I can not print shipping labels in the order they are created. Printing labels in the order they were created would significantly streamline the labeling process and reduce errors. Currently, shipping labels can not be printed ...
what scale works properly with shipstation
If someone can tell me what scale they use for shipstation that is consistent . i have been using onyx but this is very inconsistent. any advice?
When is the new Auctane FedEx contract being added to Shipstation?
Hello, When will the new FedEx - Auctane shipping contract be offered on Shipstation? I've heard it is supposed to be this month. Glad to see that this contract happened.https://www.businesswire.com/news/home/20241009891856/en/Auctane-Introduces-FedE...
Scales - Mac Compatible.
Can someone please recommend a high capacity scale that can handle light weight 4oz packages top to a 150lbs. I currently use a Fairbanks but it's a pain because it's hooked to an old pc and use ship station connect so I can use Mac. I want to purcha...
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