Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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GlobalPost Standard Intl DIM pricing

Just an FYI as this is not posted anywhere on Global Post, Stamps, or Shipstation."GlobalPost Standard Intl" is now charging by DIM weight for small packages. There is no minimum size, ALL packages will be priced by size. And their pricing is outrage...

sales436 by Occasional Contributor
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$30/Month Extra to use your own carrier accounts

I got this email, so I reached out to support about it. We ship regulated and hazardous goods, and this requires us to have very specific contracts with the carriers to transport them. I asked support if I was able to use their carriers to do this, a...

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Carrier Eligibility Error

Good evening,I have had zero luck with support so I was hoping a member of the community could help me out.I have integrated SS with my Amazon account however when I try ship with any of the Amazon Buy Shipping carrier options I get the following err...

claytons by New Contributor
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Resolved! Amazon Buy Shipping Failing on Specific Services

Issue: Amazon Buy Shipping does not work for us when trying to create shipments using the following services:USPS Ground Advantage (<1lb or 1lb to 70lb)USPS Ground Advantage CubicThere is a window regarding purchasing label from carrier, it disappear...

lsalerno by Occasional Contributor
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  • 1 kudos

Shipped to Delivered

we use a local carrier that is not integrated to update status to Delivered. We would like to see a manual option to change a status from "Shipped" to " Delivered" on the carriers that are not integrated. The same as when we change the status from "a...

UPS by Shipstation - Insufficient Funds

When I try to purchase a UPS label I get a message that says my "UPS by Shipstation" account has insufficient funds. There is more than enough money in my Shipstation account. If I push "Continue" on the insufficient funds page (which would normally ...

Can't post to Isle of Man by Royal Mail

Shipstation's integration with Royal Mail does not recognise Isle of Man as a UK domestic service. It only offers international services. According to Royal Mail, IoM is available for domestic services and not subject to customs documentation. https:...

Shipster by Contributor
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  • 4 kudos

Royal mail integration - Department

We have been using click and drop for a number of years and have combined different companies and connect all via their API. We have recently been trying out shipstation with some issues, but we're trying to power through. On C&D it allows you to set...

Motaclan by First-timer
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Can't buy Global Post plus Int postage

Shipstation takes forever in answering a trouble ticket. At the very least the could answer back and say we are working on the problem but nope, not a single word about the issue. They don't seem to care about there customers. If they don't have time...

Resolved! When will Amazon Shipping Service integration work again?

When will Amazon Shipping Service integration work again? I'm not talking about the Amazon Buy Shipping API, but the actual Amazon Shipping service which was online from 2019-2020 then they took it offline and are now bringing it back. They said they...

goparts by New Contributor
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Shipper Number cannot be used ?!

So aggravated! trying to use shipstation ups account and cannot get any labels. Was working fine last week. I have been on hold on the phone since 11 am, it is now 2:15 pm. I have started a ticket and got an email saying that help was on the way. sti...

Resend an auto cancelled Shipment

Upon checking one of my shipments, I discovered that it was canceled. One possible reason is that the fulfillment SKU was not found in the fulfillment center’s system. I have since updated the fulfillment SKU and would like to resend the shipment to ...

carmel by Occasional Contributor
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