Two issues: 1. Currently we don’t have the ability to remove the MARKETPLACE SELLER wording from the Royal Mail labels.This sounds like a small issue but it is huge writing and looks terrible and I've never seen it before. Totally unnecessary and sto...
Hi there, We are in the process of migrating from Parcelforce's old systems to their new system integrated with Royal Mail along with all of their customers. We have activated the new Shipstation integration with Parcelforce, however we are getting t...
I got an order from a customer in Sweden. The products weigh around 4 pounds and have a declared value of around 180 USD. The box itself is about 8in x 6in by 12 in. Somehow UPS Worldwide Saver shipping costs came out to 255 dollars. what is going on...
I have a published a shipengine connect app, I have a carrier that is not listed in shipstation.How can I add that carrier in shipstation. Currently I am in https://ship-devss111.sslocal.com/.Please tell what I need to do for that.
WooCommerce accounts for more than 30% of all E-Commerce Stores. Why is there still not a plug-and-play live shipping rate integration? I've seen previous posts, but it's time that those who require these features are given what they ask for. You gav...
This past week there appears to have been a change to shipping status for returns.Previously, "In Transit" meant that the package had been scanned by the carrier and not yet delivered. About a week ago that seems to have changed because I have a numb...
Truly wish shipstation allowed third party logistics companies to integrate for Pallets rather than just the one they have. the rates arent great. we use myexpressfreight and the rates are unbelievable. its so simple. they have an API, but honestly w...
Is there a way to set up your DHL eCommerce UK integration so that you receive automatic shipping status updates such as "in transit" or "delivered" that then appear in your Shopify dashboard? Currently ShipStation only shows provides Shopify the "tr...
We are facing a significant issue with the way shipping label charges are presented in our invoices/statements. Currently, ShipStation provides only a final total for our label purchases without a breakdown of taxes paid on individual labels. As a Ca...
My test orders are coming through in shipstation but test orders are not allowed to choose shipping during checkout. What do I need to do to make shipping appear at checkout and calculate those rates. I'm only shipping to the US.
Has anybody working for a shipping company been succesful in being listed on shipstation as a carrier?
When using the Carrier UPS there is an export option in Worldship (the UPS label printing program) that allows a flags to be set ISC (International Special Commodity Certificate) and Special Exception. Is it possible to update shipstation to allow th...
Hi, how to get the costs ShipStation calculates to go to Squarespace to charge the customer the total costs of shipping and insurance. Today, only the shipping costs are being charged within Squarespace even though I have it configured to calculate. ...
More services being reduced and the costs going up!How is ParcelGuard when it comes to actually getting paid for a claim? Any first hand experiences good and bad? Cheaper isn't always better when it comes to insurance.
Currently Shipstation has a dropdown for selecting Customs Declaration "Select Contents" with the following options:MerchandiseDocumentsGiftsReturned GoodsSampleI'm not sure if these are different per carrier, but that list shows in our account and w...
Please add Sendle Express to Shipstaion for Canada.
Does anyone know if Shipstation is going to fix or has fixed the carrier pass through for USPS Priority and UISPS Ground Advantage? I have now stopped using Ship Station for daily shipments.USPS direct is a few dollars cheaper, I do not have to use S...
Hi Can we add walmart buy shipping to buy directly through shipstation, same as you have for amazon?
Recently, we had to add new shipping service types in Shipstation following integration updates from Royal Mail and Parcel Force. However, we’re unable to install two specific services (BYB/BYH product codes: ‘International Tracked Heavier PDDP’ and ...
ShipStation doesn't currently appear to have an option to add an adult signature to a DHL shipment. It would be helpful to have the signature option added, alongside the listed electronic signature option currently available. With the legal requireme...
Is there a way to designate something like "Company Truck" or "Local Delivery" as a carrier option when choosing a carrier?We deliver quite a number of orders ourselves and, while I know I can mark the item(s) as delivered, there is no tracking for i...
Is anyone else having issues creating prepaid duties USPS labels going to Canada? We keep getting an error message that says: GetConsolidatorPermitNumber could not find permitNumber, addressID=6 rRDProductCode=DDP packageType=Package
We had a package that was not scanned by USPS and it looked like it got lost. We do not ship with USPS often so we need to schedule a pickup. They are only scanning the confirmation number and not the package. When I asked the carrier, I was told tha...
Hello!Ya'll submitted a ups dispute for me close to a month ago. 3 days ago you got back to me saying that they declined it because I provided the incorrect adjustment amount. I then promptly submitted a screenshot of the adjustment plus a screenshot...
I ship some eBay items via USPS letter rate. For the last week or so, items without tracking are not being shown as shipped in eBay. Is there a fix for this?
Hello, I am hoping someone can help me out and answer some question I have? I have recently been put in charge of our shipping. I need to understand how I am being charged? I understand Shipstation bills us monthly. I understand that I have to keep m...
To, halt automatic payments to Kuku.FM May, contact their customer, service, No+91-923∆66÷11∆889√and request, to disable auto-pay deactivate,.
Issue: Amazon Buy Shipping does not work for us when trying to create shipments using the following services:USPS Ground Advantage (<1lb or 1lb to 70lb)USPS Ground Advantage CubicThere is a window regarding purchasing label from carrier, it disappear...
my UPS rep says this will be the most cost and time efficient service for small packages from canada to the us but shipstation doesn't currently support the option they are telling me. Any one else had this experience or is currently using express sa...
That's stone cold. Is that even legal? Haha. 500 usd vanished overnight, and I'm a small business. How are you larger businesses doing?
