Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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Forum Posts

Am unable to get ShipStation to cancel Global Post

Long story, but my shipping times have gone way up with Global Post and after they recently put the wrong label on my shipment at the California hub, I am officially done with Global Post. I was told on here that I could get Global Post turned off. E...

tony11 by Occasional Contributor
  • 6 replies
  • 5 kudos

Tracking of unshipped or stuck orders

Hi community members,I have a task to control if orders were shipped from our warehouse within a certain period of time (2 days for us).I made a script which uses the order's tracking information, and when it still sees "Label Created" or "Not Shippe...

Laurel39 by Occasional Contributor
  • 4 replies
  • 2 kudos

50% increase in price in 30 days?

So, let me get this straight, since my company is performing well enough to start negotiating rates directly with carriers such as UPS and DHL to achieve better rates than what ShipStation by default provides, I am now going to be penalized for this ...

Shipstation Price Hike.png

3rd party Accounts

I currently use a 3rd party FedEx service for my shipments in ShipStation, Periship. We keep having charges to an old FedEx account for various thing, i.e. address changes and returns. May I remove that old FedEx account from my carrier list and stil...

Thank you ShipStation

Dear ShipStation Personnel,I wanted to thank you for writing such a wonderful order management software package. It provided our company with exactly what we needed to ramp up over the past 6 months. It is an excellent tool, and you deserve congratul...

esimon by First-timer
  • 2 replies
  • 3 kudos

additional hazmat/dangerous goods integrations

We currently use ups worldship and fedex ship manager for dangerous goods/hazmat shipping. currently shipstation only offers DG/hazmat integrations w/ DHL. the sole reason we were looking at shipstation solution was due to the integration with our ER...

Heads up using Shipsurance

We've been using Shipstation for probably 5 years now and we had to finally file a claim on a package. We used Shipsurance because it is a cheaper option, and it's integrated with Shipstation. I want to give a huge warning to anyone using them becaus...

PSD by New Contributor
  • 3 replies
  • 4 kudos

My Carrier's Rates won't Show Up

Hello to all!I spoke with support and they keep referring me here to try to attract some attention to this issue. The carrier I use, Argo Shipping, is not currently a ShipStation partner, but they want to be. This came up because we want to see the r...

JessaKae by New Contributor
  • 4 replies
  • 6 kudos

UPS Simple Rate

I would really love to utilize ShipStation as a one-stop solution. Unfortunately, most of my packages ship with the UPS Simple Rate and I don't see that as an option with ShipStation. Any plans to add that and a possible timeline?

Live Checkout Rates Bigcommerce

Hello,I'm wondering if anyone knows how to configure the live rates to display the correct shipping to our customers? For example, the picture I've attached, the shipping is incorrect. That product will fit in a Medium Flat Rate, but not priority mai...

MatCash by New Contributor
  • 0 replies
  • 0 kudos

Shipstation doesn't work with CloudFlare?!

Shipstation doesn't work with CloudFlare?! Whenever we enable bot mode on CloudFlare shipstation can't connect to our woocommerce/wordpress website....I asked chat for the ip's shipstation uses but they provided amazons json file

dailce by First-timer
  • 2 replies
  • 2 kudos

Unable to add Fund to the account

Hello,I have been trying to add more fund on the Ship Station Canada account but it does not allow me to add the fund even though the source fund is available.The above error message appeared. Trying to find customer support for shipstation Canada to...


Very low compensation for package loss.

Hello community,I have filed my first claim with Shipstation for package loss and found out that the maximum insurance coverage for the package is only 50€(!). The shipping service is DPD.Since I was promised in January that all packages are insured ...

Neusius by New Contributor
  • 0 replies
  • 0 kudos

WooCommerce Live Rates Integration

WooCommerce accounts for more than 30% of all E-Commerce Stores. Why is there still not a plug-and-play live shipping rate integration? I've seen previous posts, but it's time that those who require these features are given what they ask for. You gav...

AmirKhan by Occasional Contributor
  • 5 replies
  • 2 kudos

Cannot Purchase UPS Labels

Not able to purchase UPS labels for over 24hrs now, this is greatly affecting my business shipping timeframe with my customers as most of my customers request their packages be shipped with UPS. When is this expected to be resolved?

Shatoya by New Contributor
  • 2 replies
  • 0 kudos

Resolved! Beware of large UPS shipments

I set up a 37 box shipment using the ShipStation UPS integration (which goes through $833. For some reason UPS billed an adjustment for a second box on the same package sending my balance way negative. It’s been 3-4 days and i...

Sendinf back data via API

We submit shipments and tracking using an API we created. We are sending "FedEx" as the carrier, but ShipStation is listing it as "other"Is the carrier case sensitive?

Shipstation By UPS Account Locked out 30 Minutes

Every time I try and print a label through my account for UPS it says my account is locked, AFTER taking my money for Checked all FAQ's and even did the live chat. The live chat was extremely unhelpful as they pawned me off onto