Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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Receiver started a claim directly with UPS

Hey guys, We use UPS by Shipstation and a customer/receiver has started an item not received claim directly with UPS. The customer didn't contact us until after UPS finished the investigation and informed the customer that the investigation was compl...

Fedex Rates

Hey everyone, we integrated Fedex as our carrier successfully but when creating a label we can't use all Fedex Services, for example Express is missing. And yes we activated every option in the carrier setting. Maybe someone can helpThanks!

cbjack by First-timer
  • 93 Views
  • 1 replies
  • 0 kudos

dropshipping

hello,is there a specific rates for outbound shipments within 4.4ibs within the drop shipping style?

karla by First-timer
  • 85 Views
  • 1 replies
  • 0 kudos

Amazon Buy Shipping

I sell on many ecommerce platforms including my own company website. All of our orders from these various platforms are run through Shopify. I have my Shopify account then linked with ShipStation to fulfill orders.In order to be compliant with Amazon...

UPS Simple Rate

I would really love to utilize ShipStation as a one-stop solution. Unfortunately, most of my packages ship with the UPS Simple Rate and I don't see that as an option with ShipStation. Any plans to add that and a possible timeline?

WooCommerce Live Rates Integration

WooCommerce accounts for more than 30% of all E-Commerce Stores. Why is there still not a plug-and-play live shipping rate integration? I've seen previous posts, but it's time that those who require these features are given what they ask for. You gav...

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AmirKhan by Occasional Contributor
  • 4561 Views
  • 9 replies
  • 14 kudos

Purolator Canada Issues

I've recent set up a new trial.Canada based, hopefully using Purolator Domestic and International.From what I understand Purolator only offers Domestic services via ShipStation. Is that correct?I added my own Purolator account and am able to get rate...

Purolator Shipments Blocked

Shipstation is blocking the printing of Purolator labels. But, this is an error. Purolator intended to blacklist just a few postal codes from processing shipments, but ALL shipments have been blocked. This needs to be communicated to both Shipstation...

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RooJohnson by New Contributor
  • 3962 Views
  • 50 replies
  • 16 kudos

FED EX one rate pak

Hi AllI am glad to see FED EX added to the list of carriers but you do not have the FED EX 2DAY One Rate Pak available. That ONE RATE PAK is the lowest cost for 2-day at currently 10.77. Using your current offering, the cost increases quite a bit. is...

s_taylor by New Contributor
  • 214 Views
  • 1 replies
  • 0 kudos

Magento2 USPS Tracking Info

All the orders have the same error when selecting "Track Order" in Magento 2. The tracking number is there. The carrier is there. But the tracking info only shows - error: Tracking information is currently not available. Please contact us for more in...

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nohart70 by First-timer
  • 294 Views
  • 2 replies
  • 0 kudos

BigCommerce Live Rates and Automation Rules

Hi All,We can't get a response from the ShipStation team and have an urgent issue we need help with.We use BigCommerce enterprise multi storefront in tandem with ShipStation. With BC multi storefront, we technically have one store (tenant/connection)...

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How set "hold for pickup" on a shipment

According to https://help.shipstation.ca/hc/en-ca/articles/360025443131-Purolator "Hold for Pickup" is a supported additional feature in ShipStation for Purolator shipments, but I have not been able to figure out how to do it. This is something we co...

artooro by Occasional Contributor
  • 3020 Views
  • 3 replies
  • 2 kudos

UPS Ground Saver with own UPS account

We currently are not able to use our own negotiated rates for UPS Ground Saver and would like this feature to be available. Currently for heavier boxes our rates are lower than the Shipstation rate. This is impacting our ability to utilize all shippi...

bgh9135 by First-timer
  • 1189 Views
  • 4 replies
  • 7 kudos

APC connect

You really should consider including APC Connect in your trial period. It’s unfortunate, as my sole reason for trying ShipStation was to use it with APC. The inability of your support agents to assist with this issue creates a poor trial experience f...

Shipping Not Showing up in WooCommerce

My test orders are coming through in shipstation but test orders are not allowed to choose shipping during checkout. What do I need to do to make shipping appear at checkout and calculate those rates. I'm only shipping to the US.

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