Carrier Integrations
Discuss carriers, postage provider, and fulfillment integrations
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dropshipping

hello,is there a specific rates for outbound shipments within 4.4ibs within the drop shipping style?

karla by First-timer
  • 21 Views
  • 0 replies
  • 0 kudos

Amazon Buy Shipping

I sell on many ecommerce platforms including my own company website. All of our orders from these various platforms are run through Shopify. I have my Shopify account then linked with ShipStation to fulfill orders.In order to be compliant with Amazon...

UPS Simple Rate

I would really love to utilize ShipStation as a one-stop solution. Unfortunately, most of my packages ship with the UPS Simple Rate and I don't see that as an option with ShipStation. Any plans to add that and a possible timeline?

Purolator Canada Issues

I've recent set up a new trial.Canada based, hopefully using Purolator Domestic and International.From what I understand Purolator only offers Domestic services via ShipStation. Is that correct?I added my own Purolator account and am able to get rate...

Purolator Shipments Blocked

Shipstation is blocking the printing of Purolator labels. But, this is an error. Purolator intended to blacklist just a few postal codes from processing shipments, but ALL shipments have been blocked. This needs to be communicated to both Shipstation...

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RooJohnson by New Contributor
  • 3355 Views
  • 50 replies
  • 16 kudos

FED EX one rate pak

Hi AllI am glad to see FED EX added to the list of carriers but you do not have the FED EX 2DAY One Rate Pak available. That ONE RATE PAK is the lowest cost for 2-day at currently 10.77. Using your current offering, the cost increases quite a bit. is...

s_taylor by New Contributor
  • 159 Views
  • 1 replies
  • 0 kudos

Magento2 USPS Tracking Info

All the orders have the same error when selecting "Track Order" in Magento 2. The tracking number is there. The carrier is there. But the tracking info only shows - error: Tracking information is currently not available. Please contact us for more in...

Magento2 Track Order Mod.jpg
nohart70 by First-timer
  • 224 Views
  • 2 replies
  • 0 kudos

BigCommerce Live Rates and Automation Rules

Hi All,We can't get a response from the ShipStation team and have an urgent issue we need help with.We use BigCommerce enterprise multi storefront in tandem with ShipStation. With BC multi storefront, we technically have one store (tenant/connection)...

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How set "hold for pickup" on a shipment

According to https://help.shipstation.ca/hc/en-ca/articles/360025443131-Purolator "Hold for Pickup" is a supported additional feature in ShipStation for Purolator shipments, but I have not been able to figure out how to do it. This is something we co...

artooro by Occasional Contributor
  • 2887 Views
  • 3 replies
  • 2 kudos

UPS Ground Saver with own UPS account

We currently are not able to use our own negotiated rates for UPS Ground Saver and would like this feature to be available. Currently for heavier boxes our rates are lower than the Shipstation rate. This is impacting our ability to utilize all shippi...

bgh9135 by First-timer
  • 1073 Views
  • 4 replies
  • 7 kudos

APC connect

You really should consider including APC Connect in your trial period. It’s unfortunate, as my sole reason for trying ShipStation was to use it with APC. The inability of your support agents to assist with this issue creates a poor trial experience f...

Shipping Not Showing up in WooCommerce

My test orders are coming through in shipstation but test orders are not allowed to choose shipping during checkout. What do I need to do to make shipping appear at checkout and calculate those rates. I'm only shipping to the US.

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ADD Ground Saver under Amazon Buy Shipping

UPS Shipstation currently has Ground Saver as a Shipping Carrier. When asked to have the same listed under Amazon Buy Shipping teams said that was not an option atm. Our store needs Ground Saver as a shipping service under Amazon Buy Shipping to help...

Eli11 by New Contributor
  • 936 Views
  • 5 replies
  • 5 kudos

DX Freight Integration

You currently offer DX Deliver Integration (which works well). How about offering DX Freight Integration? Same company, similar API's, just a different service.

XML Shipping System is Unavailable

We have been getting this error for over a month - we've been promised communication from ShipStation regarding the issue but have received none. Customer service isn't responding to messages sent today (11/19/24). This error is occurring when using ...

MacBook users please advise

I hope I put this in the correct Community folder but I'm having problems with my MacBook Air 2023. Long story short all of the scales ONLY have a USB port. The MacBooks, even going back to my old one of 2018 do not have a USB port. It's never been a...

ewarda by First-timer
  • 850 Views
  • 4 replies
  • 1 kudos

Importer of Record

Being able to have a separate Importer of Record for international shipments would be very useful. Just having the Tax ID is not enough. Many jurisdictions require the company name and address.

tobyh by New Contributor
  • 268 Views
  • 1 replies
  • 0 kudos

delay in order shipment notification

I've been emailing customer support back and forth for almost 3 weeks now with not much help at all- we're getting delays where a label was purchased in ShipStation, but did not update as fullfilled in Shopify/notify the customer until two or 3 days ...