We have been trialling SS for our various online stores. Although we find the carrier integration terrible, with enough workarounds I think it might be able to work for printing labels, HOWEVER its inability to book pick-ups is for us a dealbreaker. ...
I would like to be able to automate the use of a specific UPS account that is NOT the ShipStation UPS, nor the default UPS account. I have a few customers' UPS accounts integrated and cannot automate the use of a specific customer orders.
I ship some eBay items via USPS letter rate. For the last week or so, items without tracking are not being shown as shipped in eBay. Is there a fix for this?
I have a UPS account with negotiated rates that I seem to have successfully added to my SHIPSTATION account. The negotiated rates do show and everything looks fine until I select the option to print the label, I get the message that says: "Missing or...
Amazon buy shipping is likely the most used carrier integration on the ShipStation platform. UPS Ground saver is the cheapest service provided by amazon buy shipping and was added all the way back on May 8th 2024. It is now August. It is ridiculous t...
We currently are not able to use our own negotiated rates for UPS Ground Saver and would like this feature to be available. Currently for heavier boxes our rates are lower than the Shipstation rate. This is impacting our ability to utilize all shippi...
We got a message from Stamps.com that we had to update our login password. BUT NOTHING ABOUT UPDATING SHIPSTATION TO SYNC THE NEW PASSWORD.If only that message from Stamps.com included this detail, we would not have lost 2 days of business and hours ...
Had a package to be shipped via DHL from Los Angeles to NetherlandsWhen I tried to generate the label it said : Ship From Name must contain at least two words. Each word must be at least two characters long, separated by a spaceSo we went to our Ship...
Has anyone had any success with this? I would love this option. I set up CanPar through my One Balance account.The problem is that you can't schedule a pick-up through ShipStation. You are advised to go to CanPars 'Pick Up on Demand' link. https://po...
Hi Can we add walmart buy shipping to buy directly through shipstation, same as you have for amazon?
Can you please add Bound Printed Matter as USPS shipping choice? I also ship with Amazon, and my experience with them is that a 4lb book costs about $6.88 Media Mail, and $ 4.80 to ship with BPM (Bound Printed Matter). I'd like to save that $2 / item...
Please add Spee-Dee Delivery as a shipping integration. It would be so convenient to ship all our orders out of one program (a lot of our orders ship to the midwest, so it's significantly cheaper to use Spee-Dee vs. other popular carriers).
HiWhen we ship and use Canpar Freight, the system doesn’t sent a notification to Canpar to tell them we have a package to come pick up.With all other carrier, they received notification eand the come to pick up but with canpar they don’t received not...
I don't know which section for this.For three weeks I've asked for UPS Express Mini boxes to be added to the predefined list so they are billed appropriately by the carriers, but I was told that it actually has to be posted here. Please add UPS Expre...
So I just received a new hidden Global Post adjustment.I shipped an item to NZ from USA and was quoted $36.85 for 1lbs 9oz (rounded up to the nearest ounce).A few days later I was notified of a new charge from stamps.com to bring my balance back abov...
In our business, and I'm sure many others, we have daily requests to change elements of an order. Shopify allows us to simply make the changes in the order. However, these changes do not get recognized by Shipstation, which makes them useless. I have...
Since the ending of the USPS Regional boxes we had to get brown boxes ideally for brown trucks. However, shipping with UPS from Shipstation is useless as there is an error "Missing or invalid shipper number." We all know that this has nothing to do w...
Issue: Amazon Buy Shipping does not work for us when trying to create shipments using the following services:USPS Ground Advantage (<1lb or 1lb to 70lb)USPS Ground Advantage CubicThere is a window regarding purchasing label from carrier, it disappear...
We've noticed that on international labels, specifically DHL, most special characters show up fine in SS but print out as gibberish on the label.
Can someone explain why the Transit time below provided below for USPS Ground Advantage is 3 days yet Amazon Buy Shipping for same service shows 5 days?
Does anyone with experience in UPS seizing a package by mistake?We shipped 4 boxes of apparel to a high school and randomly UPS seized one of four packages and sent it to Nashville to their Fraud Mitigation Team without telling us. We eventually figu...
Help!I am receiving the following message when trying to add our UPS accounts: "OBJECT REFERENCE NOT SET TO AN INSTANCE OF AN OBJECT" How do I solve this problem? I have tried both of our UPS accounts and neither one can be added. Any help would be a...
I am requesting that you add Speedee Delivery to your list of selectable carriers when I mark orders as "shipped". You currently have a "Speedy" carrier but that is not the same one. SpeeDee Delivery covers 7 states in the midwest and are adding more...
UPS Shipstation currently has Ground Saver as a Shipping Carrier. When asked to have the same listed under Amazon Buy Shipping teams said that was not an option atm. Our store needs Ground Saver as a shipping service under Amazon Buy Shipping to help...
When purchasing postage for orders using Global Post Standard, we are limited to 20 or fewer line items. Anything over that number gets an Error Message (see attached). This seems like an arbitrary number as we can switch to USPS Priority Mail Intern...
We currently create shipping labels through your open API for DHL Express. However, it is not possible to change the ref no# on this label through your API integration even though DHL offer this as a feature in their API connection. So, I kindly requ...
Hi,New to ShipStation. Just wondering how this works where I use Printify and Shopify. Why when I am setting up ShipStation does it ask me to set up Canada Post and UPS accounts when I already have them for "Free" in the Shopify plan. Does setting th...
I would really love to utilize ShipStation as a one-stop solution. Unfortunately, most of my packages ship with the UPS Simple Rate and I don't see that as an option with ShipStation. Any plans to add that and a possible timeline?
Order keeps getting rejected to be fulfilled by Amazon, especially with bundled SKUs. I have also updated the fulfillment SKU and added the store alias but it keeps getting rejected. Does anyone know how to solve the problem?
Hi,per recent ShipStation email, i removed my personal stamps.com account, but now when i try to mail something, this is what i get. in this case it is a PO Box, but USPS allows it.Thank you for your help.Tea
