cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Purolator Canada Issues

RonnieTanner
First-timer

I've recent set up a new trial.

Canada based, hopefully using Purolator Domestic and International.

From what I understand Purolator only offers Domestic services via ShipStation. Is that correct?

I added my own Purolator account and am able to get rates from an order. However, I cannot get international rates using the "Rates" window.

I receive an error that states the following:

"One or more providers reported an error. Receiver State is a mandatory field."

The issue is there is no "State" field to fill out since the Rates form only provides City and Postal/Zip Code.

So my two questions are:

1) Is it indeed the case that Purolator in Canada does not offer it's U.S. shipping services if using the integrated Purolator carrier.

2) The error when getting rates, is there a solution to this?


Thank you,

Ronnie Tanner

0 REPLIES 0