Hi Team,I’ve built my website using WooCommerce and have completed the design and hosting setup. Now, I’m trying to integrate ShipStation, but I’m facing an issue. Currently, ShipStation is not displaying courier charges in the cart. As a result, the...
Hi,I am occasionally (~25%?) of the time receiving a login error. The page appears to timeout with an Error 500. The error window sometimes that it failed to grab captcha token. I'm not sure that's the exact phrase but it is similar.Is this a known i...
We need to report all taxes paid for accounting purposes, but Shipstation rates don't show how much tax is paid for each shipment. Support told me I need to reach out to the courier with each tracking number to get the tax values, but we have 100s of...
I run a fulfillment business and we just picked up two customers in the last 30 days who both use Shipstation for label printing. This is the first I've used Shipstation in my workflow and it is mostly great, except we need to find a better solution ...
Canadian accounts don't support American Express (AMEX) as a payment method. This is critical for my business to continue with shipstation. Please add support ASAP!
Would love to see the option to "snooze" an order from appearing on the dashboard until the date selected. This would especially be helpful for businesses who do custom orders which take weeks to make before they ship. This would allow the dashboard ...
Would love to see the ability to update the Harmonization Field in batch orders. For businesses who only ship one product with the same code this would allow us to actually batch print. Currently have to go into each order and manually update the har...
Just wondering if anyone has had problems with printing after their cutoff time from amazon?We use shipstation to print our labels, anything past 6:30pm cannot be printed, so then we end up having to print the labels manually on seller central.Anyone...
Hello,We currently have our Selling Channel notification set to: Number of hour(s) elapsed after label creation (24hrs) which works great for Mon to Thurs. However, on Friday the automation will mark it as shipped on Saturday but USPS won't scan it i...
We would like the ability to incorporate automatic discounts from Shopify into the orders at a line item level so that our revenue numbers show up correctly in Shipstation.
So I sell on the platform and I require the user names of the buyers from it. I have some dropshippers who order 5 to 15 orders per day, and here on shipstation you can get the data for buyers address, and phone, but no way to pull up USER ID's to fi...
Hello,Could you please add the option to create an internatinal returns label with DHL. We operate out of the UK and have many customers in the EU and need this function. Thank you,MBUK
Hello,It doesn't appear that the "scan" tab has a hotkey built within Shipstation. So, our current workflow is to usually have two browser tabs of Shipstation open so that we can scan the packing slip in the "scan" field and "scan to verify" the orde...
I voided a USPS label on September 23 through ShipStation. I get an e-mail from the USPS that they made an adjustment on this label on November 14 and ShipStation charged me (minus the .42 adjustment) on November 15.ShipStation passed the responsibil...
Hey, file upload via CSV only is problematic for us as it deletes trailing zeroes and periods from our item numbers and other data. Instead of treating data as text CSV files end up trying to treat all numeric values as numbers. For example, where we...
California (CA) addresses pasted into the "Paste US Address" window in the Rates tool get converted to Canada (CA); the tool automatically drops the California zip code and changes the intended country (US) to Canada (CA).I had a brief conversation/c...
Being able to have a separate Importer of Record for international shipments would be very useful. Just having the Tax ID is not enough. Many jurisdictions require the company name and address.
Any chance Shipstation will introduce a change log for new features? I know you have the blog, but you never update it. There have been heaps of changes especially around API's but nothing is announced except for replys in existing threads.Something ...
Thank you for taking my question and letting me post. I'm very frustrated with the packing slip. I find it hard to read and we make mistakes when they look at it. The pick list is better, but there is no name on it so it's easy to get it confused as ...
I want a feature to backdate order. Sometime the Selling Channels embedded in shipstation don't import the order for some reason. This can be backdate to resolve the
I would like to suggest a feature enhancement that could greatly benefit our team and potentially other users as well. Implementing inventory management for custom packaging materials would streamline our processes and improve accuracy in order handl...
TL;DR: I want to highlight the checkbox for multiple orders at once to download packing slips as individual files--one per order.Our shop works in batches of 30 orders. I would love the option to bulk download packing slips, not as a multi-page PDF o...
I am a Software developer and I'm working with a client to build out an internal user-facing application that integrates with ShipStation.One of the issues we are running into with the API is the time-intensive and arduous process of performing bulk ...
We have been having an annoying issue where 11 or more email notifications are being sent to customers when a label is created.Does anybody else have this issue?
Seems recently when I first attempt to login Shipstation I just get the spinning gear. If I open another tab it opens quickly. Have same issue on 2 different PCs using Chrome but worse with Edge and FirefoxBeen using Shipstation for years........
We use custom data in Custom Field 1 so we can keep track of certain orders. Shipstation doesnt have a way to run a batch export of order data that contains both Tracking number and Custom Field 1 data. This should be basic data that anything that ca...
There are dedicated API endpoints to add and remove order tags:https://www.shipstation.com/docs/api/orders/add-tag/https://www.shipstation.com/docs/api/orders/remove-tag/However, they only support tag updates for one order at a time.The Create/Update...
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