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28 PostsHi All, Just wondering if anyone else has been seeing this same issue. Seems this is a new bug in Shipstation Connect. When we select multiple packing slips to print, the filesize sent to the printer is massive - and causes issues - I think due to th...
Please create feature for Label Message (Sku) on USPS Amazon Buy Shipping.It prints on UPS Amazon Buy Shipping but not USPS Amazon Buy Shipping.
My Apps in bigcommerce updated shipstation and now it displays as bigcommerce v3 but I am on v2! I do NOT have the ability to upgrade the store to v3 yet as I have far to many complex products that need to be re-written. how do I fix this?I get this ...
Without multi-currency support I don't know how we can remain shipstation customers, its limiting our international growth.Shipstation please sort this out, it's ridiculous.
Hello everyone,I’m facing an issue when trying to create a shipping label via the POST /labels endpoint. The error message I receive is:"Create Label Error: Insurance cannot be purchased without an Insured Amount."I would like to know which attribute...
I now understand that Email Notifications are "no-reply". It would be awesome if customers could reply directly to these emails. However, if this is not possible please add a line of text on "https://ship15.shipstation.com/settings/emailtemplates" th...
We recently start to use the Au Post tracking label as attached.But noticed when we use scanner to scan and enter into the system, there is an error.Upon checking, we found the issue is Shipstation does not allow more than 50 characters in the tracki...
HiThere are hotkeys to navigate to all other pages in shipstation such as Orders, Shipments, etc. But there isn't one to switch to the "Scan" page. This would be useful as the scan to verify function seems to rely on this window being selected first....
In the last few months we see an increasing number of packages returned because Address Verification overrides address removing apartment or mailbox numberAddress verification should not override the second line at all.
Hi All,I was wondering if someone can please suggest the most efficient way to record Shopify payouts in QuickBooks when we now use ShipStation to mass fulfill our orders? We want to still use QuickBooks for inventory tracking so today we tested with...
Hi AllI have an integration that imports my orders from another sytem (OrderTime Inventory Management).What I would like to be able to do is create an automation rule that processes these orders automatically as they sit in awaiting shipment status, ...
UPS just released Global Checkout API, offering a product that gives customers landed costs when shipping internationally. It would be valuable to add this to Shipstation, in particular to Checkout Rates. We have many Canadian customers that use USPS...
Would be nice to add MailerLite integration to auto create new email subscribers from imported orders. Should work just like the Mailchimp integration.Thanks!
Last couple days the orders we do on Amazon directly will no longer take them out of the que on Shipstation
The article featured in a recent email explaining Dynamic Pricing was irritating to say the least. The term Dynamic Pricing has a negative connotation to consumers and is basically equivalent to price gouging. I see no benefits to the business owner ...
Shipstation should come up with a solution to display the RFC number for Mexico shipments on UPS labels integrated with Manage Markets. Currently, we have no way of displaying the RFC on our manage markets labels since they are pre generated for us!
I have several shopify accounts connected to my shipstation. I am trying to connect another one and it simply won't let me. It acts like I am connecting, but then never actually appears as connect or even that it exists. I've removed a shopify store ...
Hello,Recently we have had dozens of orders to France where customers are being taxed. The shipments are below the 150 dollar diminimus threshhold and the Vat Taxes are paid by Amazon and we are including the Amazon IOSS. Is anyone else encountering ...
Hi,I'd like to create an automation rule for Parcelforce to create multiple labels per a consignment.It would be helpful to be able to do this by the quantity ordered.For example:Orders 3 boxes - 1 labelOrders 6 boxes - 2 labels per a consignmentOrde...
I just want to comment at how disappointing Shipstation has been, as a monopolistic company. Users dealt with YEARS of having subpar features (ie: 6 years for a toggle to hide left sidebar) and waiting YEARS for feature improvements (ie: 8 years for ...
We would love to see recurring pickup support added for FedEx and Canada Post within ShipStation. Currently, this feature is only available for UPS users in the U.S., which limits flexibility for businesses that rely on multiple carriers.
Is there a way to get FedEx by Shipstation Multi-Package Feature enable? This feature is not available in Shipstation FedEx
Texted with ship station customer service today regarding UPS SurePost rates not showing in the rate calculator. Here was the response:Looking more into this, I was able to confirm that the UPS SurePost® service has a few limitations and features tha...
We use Paperless Trade (PLT) on our DHL account, to create and file customs paperwork electronically. This works well, and we use it on almost every international shipment we raise.There are some countries where PLT isn't accepted and we have to atta...
Apparently this has been an issue for users for years but I was told to come here to post it. I'm using a few different softwares that use hotkeys and I keep running into an issue where I intend to press F9 on another software but end up creating a l...
Hi, Few customers asked me if they can have real access to the inventory. Can you create a feature where the customer can loggin in and have access to their store inventory and not the inventory of my whole warehouse. I am thinking about switching to...
The 50-character customer email limit has impacted our ability to ship orders. Many of our customers have very long email addresses or multiple persons who need to be notified. The old 100-character limit we were able to work around. Can you please r...
We’re reaching out with a request for an integration between ShipStation and Ipacky, specifically to improve the handling of orders involving multiple locations and partial shipments.Currently, we use Ipacky for order fulfillment, but we’ve encounter...
We map Custom Field 1 to the Shopify Order Note Attributes, however more and more apps are sending data to the order note attributes so it is getting messy. It would be WONDERFUL to have a way to filter or exclude data from this field.Currently we ha...
Every time we need to integrate a new store, we have to either call the API or contact support to get the store ID for the new store. It would cut down on your support requests if you just added the store ID to the Store Settings page.
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