Original post from user Gerardo Carmona Hello, We would like to see a feature where Shipstation can import text based customization information for Amazon Custom orders. These are listings that the customer can personalize their product through a pre...
Hi, Amazon includes the tax/vat in the item price but orders from Amazon are being imported with tax added on. e.g. Product £10 that already includes £2 of tax but Shipstation is importing the order total as £12 which is wrong. How can I stop this? T...
Is ShipStation ever going to have some sort of integration with a processors invoicing solution?Not only do I have unto 100 orders of day flowing through my ecom store, but I also do A LOT of custom things that require us to send an invoice. It would...
Original post from user Shipping Department Hello. The goal is to offer all domestic UPS Services once the product hits the cart. After successfully setting up and configuring SS with WooCommerce has anyone had difficulty actually offering different ...
We are setting up the ShipStation integration within our Salesforce org, but the issue is that we use PersonAccounts within Salesforce and not Contacts. So when it comes to the BillToContact and the ShipToContact, we can't fill these in, and we can't...
GreetingsWe print the sold to info on the label at bottom so people know it is a gift. However it is showing recepient name. Shipstation is addressing but has anyone else experienced this?
I have connected my WooCommerce site to Shipstation and Shipstation is successfully importing orders. But, once we complete the shipment in Shipstation - Shipstation is not sending this information back to WooCommerce. The order sits in Woo as proces...
Hi there--All of my eBay orders from December 22-December 25th are missing their shipping addresses. If I attempt to update them manually, they don't save. Orders from December 27th and today are behaving normally.I've attempted reloading, updating t...
We have our Shopify store set up to automatically sync products on Facebook and Instagram. The orders get sent back to Shopify with a specific "fulfill by" date that must be met. However, when those orders come into ShipStation, that "fulfill by" dat...
Trying to integrate Shipstation with Magento 2.4.4. The extension is version 2.3.1 from the Magento marketplace. I'm getting the following error in the admin area. Deprecated Functionality: error_log(): Passing null to parameter #1 ($message) of type...
Have followed instruction, grab auth key from shipstation in woocommerce, paste in shipstation add new store dialog, input url of store (tried tld first, then direct to /shop/ url) submit and error, no details on error. Host search error logs on host...
We ran a routine Composer Update and ended up with auctane/api 2.3.2 on our Magento 2.4.5-p1 store. Prior to the update, the orders were syncing from Magento into ShipStation without a glitch. After the upgrade, new orders stopped syncing.The connect...
We are using Netsuite and have a middleware called Pipe17 that connects all of our sales channels and data mappings onto Netsuite. Pipe17 is the middleware that also ensures that all of the records that automatically get created in Netsuite are accur...
Hey guys, We integrated inventory tracking app Finale to pull sales from Shipstation and push the stock change to Shopify. But we noticed local pick up orders quantity to ship is being changed to 0. And we get notice in Shipstation "The selling chann...
Is anyone else using PrintReach Printer's Plan for order integration? We are sending our shipping rate back to Printer's Plan and our shipping config file is set to mark up the shipping cost but it doesn't and just sends the actual rate.
Amazon uses phone numbers to keep customer data anonymous. This is a 10 digit phone number and a 5 digit extension. On Friday someone at ShipStation decided to import this as a 15 digit or 16 digit if the 1 is included number. Too long for UPS and Fe...
Original post by user Adam Weis Shopify supports an industry-standard phone number format, E.164. Examples of E.164 valid numbers: 6135551212+16135551212(613)555-1212+1 613-555-1212 The problem we have is ShipStation does not like +1 in the numbers a...
Hi team, Please extend Amazon MCF integration to amazon.com.au users. MCF is available in the Australian marketplace and should be catered to the same way as it is for US, UK & CA users. Cheers
I would suggest to have phone number on Walmart integration, whatever Ebay or AMZ the order both have the phone number showing on the shistation and it is very important to prepare a shipment.However, walmart order integration does't support this fea...
We have been using SuncWithConnex for the past year with some success. In October there was some changes with their service that made it worthless. Instead of automatically sending orders, we now have to keep a special tab open in our browser and man...
Hello first timer here. Uber frustrated. I have been using Shipstation for a couple years now without too many issues but in the last several months I have been having this same issue over and over. I go in to update my orders and they are not all im...
Hello,I would like to simply retrieve some aggregated order data, things like counts by status etc. Is this possible to do without retreiving all of the order data? This data appears at the end of the order queries, but we dont want all the accompany...
HiWe are a non-profit running a small Shopify store to sell products from a variety of sources for fundraising.We are going to be offering a number of items in our store, to be supplied by an online seller who already uses ShipStation to run his own ...
We connected our walmart and overstock stores to Shipstation. We manually marked them as shipped but the shipping information was not syncing to walmart and overstock.
I want to modify the Source value of orders from specific stores. I want it to be the same value as the Store name. Does anyone know how to do it?
Please show Shopify inventory on ShipStation's 'Products' page.
Is anyone else having the issue of their items not syncing correctly to shipstation when that item has a variant? Example someone purchases 2 shirts and they are different sizes and color (Black 2T and a 5T charcoal) but are on the same listing and t...
I've orders split into multi-package whenever applicable. But I'm unable to import the order data as is. Is there a way to get it done or would there be new feature in ShipStation to do so.?
Anyone else experiencing Walmart integration issues? Our store, which had been working flawlessly for a long time is now suddenly nonfunctional. Shipstation reports an error: An error occurred attempting to update orders: There is an error in XML doc...
Hi I am on a trial with ShipStation I have resolved most of my questions with support, but I have the following two questions which I can not seem to find a solution. 1. I edit an Order in Shopify (for example a customer ordered a Size XS, instead of...
