Order Source Integrations
Discuss store and marketplace integrations
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Ebay address import errors after recent updates

Recently we received the notification of the new Ebay integration from ship station. We followed the instructions in the email and updated as requested. Since this update we have noticed the some customer address information is not being imported fro...

Mirrock by New Contributor
  • 100 Views
  • 4 replies
  • 0 kudos

Custom packaging slip

I am trying to print a custom packaging slip with a specific format and logo etc. The online template generator is not very helpful. I can generate a slip manually with HTML & PHP code and save it on my server. Is there a way to link that file as the...

vikram by First-timer
  • 63 Views
  • 1 replies
  • 0 kudos

CS-Cart not importing

Since yesterday, my orders from cs-cart have not been importing into shipstation. This has worked fine for the past 10 years or so until yesterday. I've made no changes at my cs-cart end. There are no errors. It just says there are no orders awaiting...

dstrenz by Occasional Contributor
  • 246 Views
  • 10 replies
  • 0 kudos

Etsy Gift Wrap

Thanks to the Devs for implimenting [is_gift] and [gift_message] flags from Etsy, but could you please also add [needs_gift_wrap] or at least [gift_wrap_price] ...? Many thanks

lghtw0 by First-timer
  • 80 Views
  • 1 replies
  • 0 kudos

Auth Token is Hard Expired

Does anyone know hot to correct this? I have Ebay orders but I cant load them into ShipStation because I get this message. I found this: Click on My eBay at the top of this page > Account tab > Site Preferences > Third-party Authorizations > Show Do ...

pmscoinc by First-timer
  • 104 Views
  • 1 replies
  • 0 kudos

Packing Slips with Multiple orders

Hi all, We are trying to create a packing slip that contains multiple orders and is able to categorize each line by the order number, as well as a purchase order number that is provided by our wholesale clients. I noticed on the Pick list you can inc...

packingslip.jpg

Important Data Points Not Mapped

I have Opencart integrated with Shipstation. I'm finding that Shipstation has not and will not map basic data fields imported from Opencart. It is very annoying to see all the column options and not be able to use half of them. Example fields availab...

TexasGreg by Occasional Contributor
  • 160 Views
  • 3 replies
  • 0 kudos

API Related Issues

Hi, 1. We need to be able to pull all the order from website to shipstation and when it is shipped through shipstation then it should automatically mark the order shipped with shipping info on the website. 2. There is a check box which will decide wh...

trafa by First-timer
  • 109 Views
  • 2 replies
  • 0 kudos

Get more than 100 rows with API

We're making a rest call with the ShipStationAPI to return all orders in an awaiting shipment status. This appears to be only returning the oldest 100 rows. Is there a way to make this call return more than 100 rows? I'm not seeing anything like maxR...

ksteele by First-timer
  • 194 Views
  • 1 replies
  • 0 kudos

Edit Shopify Order

Hi I am on a trial with ShipStation I have resolved most of my questions with support, but I have the following two questions which I can not seem to find a solution. 1. I edit an Order in Shopify (for example a customer ordered a Size XS, instead of...

Shopify Product Exports

Has anyone figured out a better way to do shopify product exports? My issues: 1. Weights are always in grams2. Varients do not have a display name3. There are extra rows just for pictures I think? I make it work. Just wondering if there is a nice sho...

Lucas-EFL by New Contributor
  • 121 Views
  • 0 replies
  • 0 kudos

Ecomdash and shipstation?

Original post by user Byron Stout Hey all. we use ecomdash for inventory management, kit building, built product building etc. We have multiple brands, on multiple marketplaces. We want to use shipstation for our shipping. But we are not sure if we s...

SarahATX by Moderator
  • 300 Views
  • 2 replies
  • 1 kudos

Squarespace Postcodes

Original post from user Graham Orr Hi, Not sure where this problem sits, but we recently missed an order that wasn't imported into Shipstation. The customer had somehow managed to enter a delivery address without a postcode. Speaking to support if th...

SarahATX by Moderator
  • 117 Views
  • 0 replies
  • 0 kudos