Adding automatic discounts from shopify to orders.
We would like the ability to incorporate automatic discounts from Shopify into the orders at a line item level so that our revenue numbers show up correctly in Shipstation.
Forum Posts
Sending rates from ShipStation to WooCommerce for customer checkout
Original post from user Shipping Department Hello. The goal is to offer all domestic UPS Services once the product hits the cart. After successfully setting up and configuring SS with WooCommerce has anyone had difficulty actually offering different ...
order issues with Tiktok Shop
Hello there:I am a tiktok shop seller, and have been using shipstation for 3 months, when i first started everything was smooth and perfect. As soon as November hit, my sales dropped significantly. Upon further investiagation i discovered that buyers...
Split Shipments not Updating Shopify Properly
We often have to split our orders from Shopify into multiple shipments in Shipstation. Shipstation seems to only send one of the tracking numbers back to the Shopify order. Additionally, the system isn't updating the other items as fulfilled. This se...
Shopify Returns & Exchanges & Fulfillment of 2nd shipment?
Does anyone know how to solve this issue around customer orders on shopify that are initially sent to shipstation & fulfilled, and then the customer wanted to return some of the styles and get exchange for correct size so we select in shopify return:...
Amazon Vendor Drop Ship
Hi,Does anyone know if and how I can use ship station with amazon vendor Direct Fulfillment. thanks
Why Shipstation is behind in providing simple soultions Like Amazon Vendor Central EDI Sync
Many other shipping solution providers like shipstation already have EDI sycn solution for Amazon Vednor Central direct fullfilment ordersmany even provide solutions to help you sync your vendor central account with shipstation through there software...
How to get Shopify "fulfill by" date loaded into ShipStation
We have our Shopify store set up to automatically sync products on Facebook and Instagram. The orders get sent back to Shopify with a specific "fulfill by" date that must be met. However, when those orders come into ShipStation, that "fulfill by" dat...
Shopify Exchange Feature
I am writing to request your support for integrating the new Shopify Exchanges feature within Shipstation. As detailed on Shopify's official help page (https://help.shopify.com/en/manual/orders/refunds-returns/exchanges), this functionality is critic...
Orders immediately being marked as shipped (WC integration)
Hello ShipStation peeps!I have an ongoing problem where my european trade orders (so going a particular shipping method and over a particular value) are automatically being marked as 'Completed' in WooCommerce (and oddly enough being allocated a FedE...
Mirakl/Shipstation integration not able to Accept orders in Mirakl
Has anyone found a way in ShipStation to 'Accept' an order in the Mirakl platform so the contact details are transmitted from Mirakl to ShipStation (via Mirakl Connect)? Currently, we have to log into Mirakl, accept the order, and only then does the ...
Modify Order Date Mapping from Order Source
Howdy howdy,The ability to choose which date on an imported order is used as the Order Date field in ShipStation would be very helpful.We use BrightPearl for our order processing, and ShipStation uses the date the order is created in BrightPearl as t...
Notes from Buyer - Shopify Importing
This issue has been brought up a couple times and has unfortunately not been fixed. It has to do with how the 'Notes from Buyer' field is imported from Shopify orders. After creating support tickets with both companies and receiving messages from Sho...
Only syncing specific orders
Our website is global, and we have a distribution center in the US and Canada. So we have two ShipStation accounts. Is there a way to integrate the website to the Canadian ShipStation, but filter it so only orders with a ship to country of Canada are...
Help Needed with Packing Slips in ShipStation for products with variants on Shopify
Hey everyone,We recently switched from Zenstores to ShipStation, and we’re encountering a major issue with how product variants appear on our packing slips. Our Shopify store uses product variants, such as different colors and additional options for ...
Shopify live rates for drop ship location
Hello All,I've been using shipstation for years, but am new to the Shopify integration. I'm having trouble with getting correct live rates for a drop ship warehouse we use that is 3 time zones away and ships heavy product. Support has indicated that ...
WooCommerce Error 1014
An error occurred attempting to update orders: error code: 1014I am getting the above error on my account. I have tried multiple times to reauthenticate and it won't work. I have tried pretty much everything and I am having a hard time getting a resp...
Shopify Options not Appearing on Shipstation Packing Slips
Hello, has anyone had problems with Shopify options not appearing on Shipstation packing slips? Every one of my items have two or more options, yet they will not populate on the packing slips. I'm using the [item options] field replacement function, ...
ShipStation More Integration Please!!!
Finally, the TikTok shop integration is out, and I am excited to see how well it can work. However, can ShipStation develop more integration for different marketplaces, for example, Temu, Shein, Shopee, etc. I know the fact that these marketplaces ar...
Amazon's New Delivery (OTDR) Policy - Will SS Still Work?
Amazon Sellers: How are you reacting to Amazon's on-time delivery rate (OTDR) policy? Very unclear as to whether SS will comply, and if so, only for more expensive non USPS options.New Amazon policy essentially will require you to only purchase shipp...
ECWID Synchronisation - Intermittently not importing orders
Hello, new Shipstation user here (1 week in).I'm experiencing intermittent success with importing ECWID orders into ShipStation. Most times there are no orders in ShipStation yet there are 5 in ECWID that are awaiting processing.Then randomly try aga...
New User, having an error
Hello,Just installed ShipStation and have connected it to my Inksoft stores. I am now receiving this error when I go to upload orders. Any idea what I need to do?? Error in XML. Reason: The 'ArrayOfString' element is not declared.
Product Description HTML field Not Working for custom packing slips
Hello, I'm importing orders from Shopify. I have custom packing slips enabled and trying to display product description on the packing slips. For some reason, the Product Description will not transfer over at all. I've tried placing [Product Descript...
CommerceHub integration
We really need to integrate with CommerceHub...recently started selling on homedepot.com and copying and pasting info into ShipStation is not a sustainable option. We will be switching to Zoho inventory with the 3rd party Extensiv connection for Comm...
Initial Setup with our Shopify store is not tracking inventory levels.
Hey, we are transitioning over from Using Multiorders to Shipstation for our stock management solution for our online stores and our physical location dispatches. Going through the ship-station university no lesson covers the issue we are having.Our ...
Magento 2.4 extension not working (Solved)
Trying to integrate Shipstation with Magento 2.4.4. The extension is version 2.3.1 from the Magento marketplace. I'm getting the following error in the admin area. Deprecated Functionality: error_log(): Passing null to parameter #1 ($message) of type...
Shipstation not loading
I am not able to get into ShipStation today. when I log in to my account it just spins and nothing loads. Is anyone else having this problem. I can't even contact support because I can't log in.Sam Friedman718-643-8005 ext.106
Resolved! Etsy Gift Messages
Etsy gift messages include two fields - one field for the message and a second field to write who the message is from.Currently only the message field is imported to Shipstation, so when it's printed out on our dispatch notes the recipient doesn't kn...
TEMU marketplace integration request
Please integrate ShipStation with TEMU marketplace
Shopify Note from buyers data issue
Hello all,I'm using Shopify apps to connect with ShipStation but there's something wrong with the data: Notes from buyers,My expectation: the data of Notes from buyers in ShipStation refer to Customer Note dataActual result: the data of Notes from bu...
