Order Source Integrations
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Etsy Gift Messages

Etsy gift messages include two fields - one field for the message and a second field to write who the message is from.Currently only the message field is imported to Shipstation, so when it's printed out on our dispatch notes the recipient doesn't kn...

BUG! Shopify marketplace notifications broken

We're dealing with a bug that started around 2/1 - 2/2/24....Orders fulfilled in ShipStation abruptly stopped updating our Shopify with marketplace notifications to mark orders as Fulfilled in Shopify and deposit the tracking info. We have an email s...

oeban31 by Contributor
  • 628 Views
  • 5 replies
  • 2 kudos

Shopify Note from buyers data issue

Hello all,I'm using Shopify apps to connect with ShipStation but there's something wrong with the data: Notes from buyers,My expectation: the data of Notes from buyers in ShipStation refer to Customer Note dataActual result: the data of Notes from bu...

duc1986d by New Contributor
  • 1138 Views
  • 4 replies
  • 4 kudos

WooCommerce connection issue

I am having an issue where my store disconnected from WooCommerce and I can't get it to reconnect. I keep on getting an error Object not set to a refrence or something like that. Any help would be appreciated.

Shopify order fulfillment

When an order is split in Shipstation because an item is not available, Shipstation marks all the items in Shopify as fulfilled.It would be much better if Shipstaion was able to mark only the items that were shipped as fulfilled in Shopify so items s...

Alan235 by First-timer
  • 184 Views
  • 0 replies
  • 1 kudos

Support for Tindie marketplace

Hi, Tindie is a huge marketplace for goods, similar to Etsy, but more oriented towards technical and electronics projects.We would like a shipstation integration for Tindie - https://www.tindie.com/What can we do to help make this happen?Thank you.

sales287 by First-timer
  • 144 Views
  • 0 replies
  • 0 kudos

Integration to Radial Ecommerce

Does anyone have any experience integrating ShipStation into Radial ECommerce? If not, have you hired a developer to help integrate any e-commerce channels that are not yet supported by ShipStation?

Katie21 by New Contributor
  • 363 Views
  • 1 replies
  • 0 kudos

poshmark

Are there any plans on adding Poshmark? It would be a great addition to shipstation and im sure a lot of customers would benefit.

gold_bm by First-timer
  • 219 Views
  • 0 replies
  • 0 kudos

32 bit order id clarification

Hi thereA merchant who uses our software brought this to our attention...ShipStation System Upgrade to 64-bithttps://help.shipstation.com/hc/en-us/articles/25360680030619-ShipStation-System-Upgrade-to-64-bitI can't imagine this affects us as we decid...

VinceECT by First-timer
  • 132 Views
  • 0 replies
  • 0 kudos

fullfillment details in the developer section

Can someone tell me if fulfillment pulls all the items just like the shipments? Or is this just another lack of updating the developer documentation? If this part of the system can't pull items.. WOW, how bad is that! Please help with this detail!!!!...

Square Sync Broken

Square Sync is Broken, and the conversation with the customer support agent is outrageously off-base, and NOT helpful. I'm ready for a refund and to look in a different direction. They've asked me for screenshots, which I've sent, to which they've re...

gphotomom by New Contributor
  • 338 Views
  • 2 replies
  • 0 kudos

ShipStation More Integration Please!!!

Finally, the TikTok shop integration is out, and I am excited to see how well it can work. However, can ShipStation develop more integration for different marketplaces, for example, Temu, Shein, Shopee, etc. I know the fact that these marketplaces ar...

API Error when posting order

Cannot insert the value NULL into column 'Description', table 'Shipstation.dbo.OrderItem'; column does not allow nulls. INSERT fails.\r\nThe statement has been terminated.Getting this error when submitting order data.

Real Time Quoting - WooCommerce

For the WooCommerce plugin... I would love the ability for real time price quoting on shipping orders. When a customer adds items to their cart, enters their shipping address, it would be great to display all of the shipping options with cost (calcul...

lukeMV by First-timer
  • 319 Views
  • 0 replies
  • 0 kudos

Switch from ounces to pounds

Using integration with Shift4Shop. When I set up the integration, I remember having to select whether weights would be imported to ounces or pounds. I couldn't remember what S4S did so I chose ounces and figured I could fix it later. Turns out it use...

JeffVan by New Contributor
  • 79 Views
  • 0 replies
  • 0 kudos

Shopify Exchange Feature

I am writing to request your support for integrating the new Shopify Exchanges feature within Shipstation. As detailed on Shopify's official help page (https://help.shopify.com/en/manual/orders/refunds-returns/exchanges), this functionality is critic...

ogmoto by Occasional Contributor
  • 398 Views
  • 0 replies
  • 2 kudos

How to create an Endpoint URL

Greetings experts!I'm brand new to api's and that jaz so I'm trying to find a resource to create an Endpoint URL. We are using Zendesk as our new Customer Service platform and I want customers to be able to look up their ShipStation order via a bot.Z...

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JohnN by New Contributor
  • 1327 Views
  • 4 replies
  • 2 kudos