Recently we received the notification of the new Ebay integration from ship station. We followed the instructions in the email and updated as requested. Since this update we have noticed the some customer address information is not being imported fro...
.can I change a different carriers instead having FedEx
Amazon uses phone numbers to keep customer data anonymous. This is a 10 digit phone number and a 5 digit extension. On Friday someone at ShipStation decided to import this as a 15 digit or 16 digit if the 1 is included number. Too long for UPS and Fe...
I am trying to print a custom packaging slip with a specific format and logo etc. The online template generator is not very helpful. I can generate a slip manually with HTML & PHP code and save it on my server. Is there a way to link that file as the...
Since yesterday, my orders from cs-cart have not been importing into shipstation. This has worked fine for the past 10 years or so until yesterday. I've made no changes at my cs-cart end. There are no errors. It just says there are no orders awaiting...
I would like to suggest adding the Branded Tracking page URI via an API call. We love the branded tracking page, but as of now, our customers can only get to it via the shipping confirmation email. We'd like to integrate the page into our store custo...
Thanks to the Devs for implimenting [is_gift] and [gift_message] flags from Etsy, but could you please also add [needs_gift_wrap] or at least [gift_wrap_price] ...? Many thanks
Does anyone know hot to correct this? I have Ebay orders but I cant load them into ShipStation because I get this message. I found this: Click on My eBay at the top of this page > Account tab > Site Preferences > Third-party Authorizations > Show Do ...
Hello. Looks like something happened with my account. It shows it closed I didn’t call anyone to do anything as such. Can you please help me
Hi all, We are trying to create a packing slip that contains multiple orders and is able to categorize each line by the order number, as well as a purchase order number that is provided by our wholesale clients. I noticed on the Pick list you can inc...
I have Opencart integrated with Shipstation. I'm finding that Shipstation has not and will not map basic data fields imported from Opencart. It is very annoying to see all the column options and not be able to use half of them. Example fields availab...
Hi, 1. We need to be able to pull all the order from website to shipstation and when it is shipped through shipstation then it should automatically mark the order shipped with shipping info on the website. 2. There is a check box which will decide wh...
We just upgraded to Magento 2.4 and are having issues with shipstation. It will bring the orders in from Magento but not the internal notes. Also when we ship an order it will not transmit back the tracking number and mark the order as shipped. We ha...
Netherlands, Poland, Sweden amazon channels not found in shipstation selling channerls
not letting me sync form ebay and Walmart and customer service seem to be down any one else having problem right now?
Good evening, We've been a long-time ShipStation user and have it tied into our BigCommerce site. We're in the process of setting up a second store on BigCommerce and they just confirmed that we'll need a separate account/store to do this as the prod...
Of the 1600+ orders and 360+ active orders ShipStation is only pulling in 35 or so. I don't understand where I am going wrong and I really need to remedy this by Monday. Help! Please!
We're making a rest call with the ShipStationAPI to return all orders in an awaiting shipment status. This appears to be only returning the oldest 100 rows. Is there a way to make this call return more than 100 rows? I'm not seeing anything like maxR...
Hi I am on a trial with ShipStation I have resolved most of my questions with support, but I have the following two questions which I can not seem to find a solution. 1. I edit an Order in Shopify (for example a customer ordered a Size XS, instead of...
Since Shipsstation is not importing 3dcart orders now does anyone have a template they have used for importing 3dcart into shipstation? Thanks
Has anyone figured out a better way to do shopify product exports? My issues: 1. Weights are always in grams2. Varients do not have a display name3. There are extra rows just for pictures I think? I make it work. Just wondering if there is a nice sho...
Pretty weird experience I'm having when trying to update the shipByDate via an API call. I'm making the correct post request with shipByDate in the body and I get a valid response back with the correct shipBy date. However, when I go into the portal ...
When Etsy buyers check out they can add a gift message to their order. However this information doesn't get transmitted to ShipStation in any way.
Original post by user Katrina Santos We would like to sell product "bundles" in Shopify. Each bundle would have its own SKU, with the quantities + SKUs of the bundled items included as line item properties. Currently, when the order gets into ShipSta...
Original post rom user Dalton Mosser When a customer selects a shipping option from Squarespace and is charged the carrier-calculated rate from them, the rate that Shipstation comes up with is usually wildly different from what the customer is charge...
Original post by user Byron Stout Hey all. we use ecomdash for inventory management, kit building, built product building etc. We have multiple brands, on multiple marketplaces. We want to use shipstation for our shipping. But we are not sure if we s...
Original post from user Jason French I know that Shipstation can integrate with a Facebook Shopping, but can I integrate Shipstation with Facebook marketplace orders?
Original post from user Rick Abruzzo I have been tasked with creating a product order form for internal teams and customers to order themselves company swag items (shirts, stickers). I'm looking for a suggestion for a free or inexpensive online store...
Original post from user Graham Orr Hi, Not sure where this problem sits, but we recently missed an order that wasn't imported into Shipstation. The customer had somehow managed to enter a delivery address without a postcode. Speaking to support if th...
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