Hello all, When our NetSuite connector tries to import an order with a fractional quantity line item, ShipStation throws this error: An error occurred attempting to update orders: Input string '1.5' is not a valid integer. Path 'sales_orders[26].requ...
Hello,Today TikTok sent out an official notice stating that starting January 1, 2026, they will no longer accept USPS labels purchased outside of TikTok Shipping.This means that under the Seller Shipping option, if USPS is selected as the carrier, th...
Many other shipping solution providers like shipstation already have EDI sycn solution for Amazon Vednor Central direct fullfilment ordersmany even provide solutions to help you sync your vendor central account with shipstation through there software...
It would be helpful if there was an integration for woocommerce that would allow for customers to get a more accurate shipping quote prior to payment. Once they are ready to checkout the widget query a shipstation account to determine the size specif...
Hi there! I wanted to share a suggestion regarding the Walmart integration. When orders import from Walmart, the product images don’t come through automatically. With Amazon Seller Central orders, the images load perfectly, and it makes a huge differ...
I have connected my WooCommerce site to Shipstation and Shipstation is successfully importing orders. But, once we complete the shipment in Shipstation - Shipstation is not sending this information back to WooCommerce. The order sits in Woo as proces...
We have customers who have products sold online at Home Depot & Lowes. Rithum/CommerceHub integrates with both of those companies. Would be beneficial to not have to enter these orders manually into ShipStation. You have an integration with Rithum fo...
I'm trying to connect ShipStation with Clickfunnels. All setting has been done (create integration, API, etc), but still not connected. 1. Got this error message in the store activity log:An error occurred attempting to update orders: Could not find ...
I’m currently integrating ShipStation’s API into our ERP system and have run into an issue while working with the Fulfillments API.To create a fulfillment, I understand that I need three main parameters:trackingNumbercarrierCodeshipmentIdI already ha...
Shopify's "Collective" app is adding "properties" to the line items that are importing into Shipstation as useless junk info. These "properties" are causing duplicated lines in the Shipstation Order Summary, clogging up the documents and adding unnec...
Issue: Images not showing up on the shipstation interface for 1/4 of catalog after updating to Bigcommerce V3 connection CS has stopped responding. Has anyone else had this issue with Bigcommerce V3 connection? Do you think it is possible this connec...
Anyone else having trouble with certain shopify data getting mapped to Custom Fields this week?I have two shopify stores connected to my shipstation account. For both of these stores, I have this custom field mapping:Custom Field 1 = Fraud RiskCustom...
My Shipstation account is connected to about 20 Squarespace stores and they've all stopped importing since last night. Other stores I'm connected to (e.g. Shopify) are still importing. When I try to refresh, I get this error:An error occurred attempt...
I have a video I did the other day. you need to uncheck the box, then go to orders and unfulfill. shopify automatically fulfills orders, when that happens it says 0 quantity no matter what it is.I talked to shopify about that problem. they need to ke...
I have several shopify accounts connected to my shipstation. I am trying to connect another one and it simply won't let me. It acts like I am connecting, but then never actually appears as connect or even that it exists. I've removed a shopify store ...
I've connected Clickfunnels 2.0 to Shipstation. Orders flow nicely from CD to Shipstation. When postage is printed, SS is supposed to trigger the order as being fulfilled on CF. But it doesn't happen. I can get no help from support on either platform...
If a product name in order data from cin 7 contains more than 200 characters it currently breaks the integration. It would be helpful if the integration truncated the product name to the character field limit.
Would love to see an intergration with FDA prior notice to automate printing paper work to cross usa border. I ship from Canada to USA. (We ship kombucha) What do you use for fda prior notice?
My Apps in bigcommerce updated shipstation and now it displays as bigcommerce v3 but I am on v2! I do NOT have the ability to upgrade the store to v3 yet as I have far to many complex products that need to be re-written. how do I fix this?I get this ...
Is anyone else experiencing this? The logo is 300 DPI (print settings are as well) but while the rest of the packing slip prints crystal clear, our logo is very blurry and it looks extremely unprofessional. Anyone know why or have a fix/work around? ...
I am using an app/software called Triple Check that scans and verifies the packing slip, SKU/s and shipping label to make sure that all three codes are confirmed. This has helped me reduce costly mistakes and given my fulfillment team confidence that...
I have a WooCommerce website where we have integrated the ShipStation v2 API to pull in Carriers and get Shipping Rate Estimates during the checkout process.To simplify the checkout process, I'm using a WC_Box_Packing library to box as many items int...
There is a major issue with how shipstation handles edited orders on Shopify. When an order is placed its imported into shipstation, then if an order is modified on Shopify, (ie item swapped for another or edited) a new shipment gets added to shipsta...
On our wholesale website our pricing is per unit. There are 12 units in a box. We want shipstation to have a feature that allows us to make: 12 units on wholesale = Quantity 1 in shipstation.
Hello All,I am looking for answers. Our company just relocated warehouses and am looking to feed ShipStation my inventory source. We currently use SkuVault for our inventory management and have been having trouble with locations not populating on pic...
Hello,We have developed a Private Shopify app for a customer which works with Shopify's Multi-Location feature, so far for development/testing we had our own ShipStation account ($25/month) as I didn't really see any way to get a sandbox. development...
I need accurate revenue information by state. In Insights>Customer Overview>Sales by Location shows the revenue by state but this is wildly inaccurate. (about $14,000 off for one state).After speaking to support I found that, "Insights calculates rev...
We are currently paying $400 / month with another vendor to ship our Target Plus orders. and their service team is overwhelmed with the new Target plus sellers onboarding and barely have time for us. When will shipstation intergrate with Target? huge...
I'm trying to import my orders and I am suddenly getting an error stating "An error occurred attempting to update orders: Object reference not set to an instance of an object." Please advise.
I would like to take a moment to recognize Roy T. for the outstanding customer service he provided today.I have a small business on Etsy and have done all my shipping through ShipStation over the last several years. I encountered an issue with the im...
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