When is Shipstation going to offer first-party integration with gunbroker.com?It is the largest hunting/firearms e-commerce site in the US. It is ridiculous that there has been a request for this since 2015 and no one has gotten to it. Shipstation cu...
Hello,So today when I was printing out a package insert, I realized that the inserts do not contain the discounts that I have for that particular item on eBay listing. This is an issue as I do not want my customer thinking I charged them this amount....
I have my ShipStation account connected to a WooCommerce store. Some of my products are fulfilled by other sources, not the fulfillment team that uses ShipStation. Is there a way to filter my products in WooCommerce so that only certain products show...
Hi, In our client ShipStation store, we receive orders from multiple sources, Amazon, etc, How can we identify the order source via API, We use the following API to pull orders from Shipstaion.https://ssapi.shipstation.com/orders Please let us know, ...
Please plan to integrate Amazon.SE (Sweden) asap...
When exporting orders, I get the incorrect data for Reverb, Best Buy and Amazon. Best BuyWrong Tax amount, which results in the incorrect total amount ReverbEverything is wrong. Product price, Tax, Shipping and total. AmazonThe total is correct for t...
Hey guys, We integrated inventory tracking app Finale to pull sales from Shipstation and push the stock change to Shopify. But we noticed local pick up orders quantity to ship is being changed to 0. And we get notice in Shipstation "The selling chann...
The integration to import Walmart orders weight is not supported and it makes it more difficult the more orders that are placed. Is there any way this can be added or is there a reason it is not already?
Hi, We have a batch of recent orders that we fulfilled in Shopify but are still listed as "awaiting shipment" in ShipStation. We integrated our ShipStation and Shopify accounts before these orders were received. The orders were all captured and fulfi...
Getting this error when importing eBay orders: An error occurred attempting to update orders: Failed to parse MonoAuth response.
Hi @shipstation, you should add a way when creating automation rules, to cancel the order. Like if an order match a criteria, then cancel order.
Hello We use the Shopify integration. When a customer has a discount on their order, this discount should be reflected in the individual customs declaration for each item. Currently the value of each customs declaration line is not being adjusted dow...
Hello, I'm hoping I can get some feedback or insight into what's going wrong here. I am attempting to POST an order to the ShipStation API but with little luck. I can GET order details just find no problem, so my authentication isn't the problem I be...
Prices on products should be a on/off feature on orders. For most, Shipstation is just used to create shipping so product price shouldn't matter. However, if anyone assigns an order to another user... (we have a few 3rd party drop ship vendors that u...
We have Shipstation integrated with Various Market places and Finale inventory. On our packing slips, the [Warehouse Location] intermittently populates with the information within Finale. I have not found a common reason for this. Can someone point m...
Ever since connecting ShipStation with Walmart seller API, whenever Walmart sends our ShipStation account a notice of a new order Walmart auto acknowledges the order and does not send an email that an order was being placed.
When I click on the Ebay order number, the link does not go back to the EBay order any longer. I receive this message. Http/1.1 Service Unavailable
I'm trying to convert my old cart to PrestaShop. Installed the ShipStation module on a test site (a subdir of my live site), followed all the instructions to set it up, but [Test Connection] insists there is a 404 error. I'm certain the url is correc...
Is anyone else having the issue of their items not syncing correctly to shipstation when that item has a variant? Example someone purchases 2 shirts and they are different sizes and color (Black 2T and a 5T charcoal) but are on the same listing and t...
When a customer is purchasing off of our Woocommerce webpage, the cost they pay for overnight shipping with FedEx is coming out way lower than the actual cost to ship/print labels. For example, the customer was charged $23 for overnight shipping. The...
Our SquareSpace website offers "Carrier Calculated" shipping however the UPS Ground rates are often much more than what we will actually pay with Shipstation UPS rates. Overcharging my customer for shipping is not a good move they may elect not to pu...
Hi SS Community! We set up Amazon Buy Shipping successfully; however, DHL Express is absent. This is the main reason we set it up in the first place so would you be keen on adding it anytime soon? If anyone from the community could lmk of a workaroun...
Bug with shipsurance integration / woocommerce combining orders - and bad support.There have been a number of buggy behaviors I have just put up with through the years because of the hassle of dealing with nonhelpful support assistants. Support assis...
May I know when Shipstation will offer Amazon.sg (Amazon Singapore) integration? Thanks
If there is an error on a store, it seems that ShipStation stops auto-refreshing. If ShipStation could continue to auto-refresh after an error has populated, this might re-establish the connection.
Hello, I'm integrating with the API and my client has the ShipStation barcode on an order summary slip. They want to be able to scan this and pull up the order like you can in ShipStation mobile, but I'm not finding anything in the API docs that allo...
Shipstation orders going to random selling channels,Just need to understand how the shipstation orders are being added to the dashboard and if this is normal behavior.
Hello greetings from NH Two questions please help a new user.... Gross Weight and Net Weight on commercial invoice - how do we add this info?How do we change the terms of sale?- DOB to Ex-works or Origin.
I'm having an issue with the mark as shipped in the API. It sends the tracking properly to Etsy, but Etsy shows the carrier as Other. I need it to show "UPS". When I confirm through the ShipStation site with UPS in the drop-down, it works ok. Here is...
Harmonized codes that are setup in ShipStation for product skus aren't being applied to orders with the same sku from Magento 2.What is the solution?
