Hello community! We opened a Shipstation ticket about this 6 hours ago but haven't heard back after our initial conversation. We've done some additional research since then and want to see if these forums might produce a faster response than our foll...
Hello all, since earlier this morning I have not been able to updated any Amazon orders. At first, when I hit the refresh button, I was receiving this error: An error occurred attempting to update orders: 429, but since have began to receive this err...
Trying to integrate Shipstation with Magento 2.4.4. The extension is version 2.3.1 from the Magento marketplace. I'm getting the following error in the admin area. Deprecated Functionality: error_log(): Passing null to parameter #1 ($message) of type...
Has anyone received this error when opening the Shipstation app from within Quickbooks online? {"success":false,"message":"An unhandled exception occurred: No OpenID endpoint found. (c1f6adaa-0e17-4ece-b28d-2f3e9075788f)"}
Hello,We are using shipstation to integrate orders from Shopify to Amazon FBA.Can shipstation sync inventory levels from Amazon to Shopify?
Hi all, I am a new user and having a very hard time integrating my CS-Cart Multi-Vendor Marketplace with ShipStation. Every time we test the connect to CS Cart we get an error message "Invalid XML. Error: 'Data at the root level is invalid. Line 1, p...
I am the sole proprietor of my LLC and am the only one who will use Ship Station under my account. I just found that I do not have permissions to do anything; not sure why that is, considering I went through the setup with Ship Station over the phone...
We use the CRM system "Method" for uploading our orders. This creates PDF files which I cannot upload to Shipstation. Does anyone know a way around this?
We are launching a second shopify store and I am just wondering if it is possible to have two shopify stores integrated as separate channels on one ShipStation account. I can't find any information that says this would be an issue but am looking to m...
I'm experiencing an issue where some of my amazon stores do not completely syncing. I have an account with 4 FBM orders but only one order is being imported to shipstation. Someone else getting the same issue?
Any one else having an issue connecting there shipstation to Amazon , i keep getting this error code : Something went wrongThis Developer is not currently eligible for new authorizations.Error Code: MD9000 Yes i opened a live chat and the rep said it...
After importing orders from shopify if an order is deleted,it still remains in shipstation UI in cancelled status.May I know the reason?
I am having an issue where my store disconnected from WooCommerce and I can't get it to reconnect. I keep on getting an error Object not set to a refrence or something like that. Any help would be appreciated.
Hello,is inventory details of products available in ShipStation API modules?IWhere do I get those details in API.
Hello,is preset group details available in products model in ShipStation API?If not where do I get those details in API.
Lately there have been numerous small bugs in Shipstation. Today's glitch is an Amazon order got cancelled by buyer. As I normally do I cancel the order in Shipstation but it is still showing in Awaiting Shipment. Normally it moves to Cancelled Order...
I am using a custom store for the selling channel. I need to send a custom field to the order to view in order details. When I am sending it I can see the error that it is not the valid node in XML. How can I map a custom node value in this case. Is ...
Trying to connect ship station to shopify and this is what I get. ANY HELP??
So im new to SS and just trying to get everything set correctly and seem to have an issue with ebay and specifically the amount of tax on ebay sales not coming through to SS.This i understand is due to ebay only including tax figures for internationa...
I am totally mystified why one single individual order imported from eBay (correctly) resulted in creating TWO separate shipments in my SS account. The two separate shipments are in ONE SS order number, marked 1 of 2 and 2 of 2. Of these, order numbe...
Hello!Anybody successfully connected Wayfair marketplace to shipstation? I did, but shipstation do not retrieve orders from my Wayfair. Could you please advise and/or provide with your steps?Thank you!
Integration with Recharge subscriptions is necessary for our business to use Shipstation as our fulfillment platform. Without this integration we will have to absorb additional labor costs to create a work around which will heavily influence our deci...
ShipStation provide a webhook solution that is great, but it would be very helpful if there is more Types supported.Right now we have webhooks for: New Order, New Item, Orders Shipped and Items Shipped.It would be very nice if we have also for: Order...
Please consider including the ability for WMS to communicate batches or lot tracking through Shipstation, either with dedicated fields or custom fields.
I'm would like to update the internalNotes field of an existing orders with our shipping cost (Status = awaiting_shipment) before I complete the Marked Ship API. I sent the API with the Order Number, OrderId and OrderKey (along with all the other req...
I am confused as to how to ship a Shopify order via the API. What is the proper sequence of steps to:Ship the order (creating a label)Telling Shopify the order was fulfilledSince my customer ships via Shipstation and it gets marked as fulfilled, I kn...
Hi,I have an Ecwid store that I've just connected to ShipStation. The store has over 450 pre-orders going back to October 2021 for items that are due to ship next week. ShipStation is only showing 152 orders going back to January 12. Does anyone know...
Store connected like always and as of today no orders importing. Eventhough I have a Bronze plan I have no chat to let ShipStation know of the issue. I contacted Big Commerce and they are saying ShipStation is the problem. Anybody else in the same bo...
We are unable to connect to the marketplace Mercado Libre (Beta). Mercado Libre is available as a marketplace: when trying to connect, we are receiving the below error message We contacted Mercado Libre to inform them of this bug today. If someone is...
Please show Shopify inventory on ShipStation's 'Products' page.
