ShipStation Community

We uncovered an alarming issue. We had an automation rule in place for months (if not years) that looked for an order tag, and if that tag was on an order the rule would assign a 3rd party shipping account for billing. In this case, it would assign t...

Please enable the export of Scan to Verify events. We wish ShipStation would allow us to export verification logs. Currently, you can see within the interface when an order has been Scan Verified and there is a column in the Shipment list where you c...

Currently automation rules allow us to trigger an action based on prescribed criteria for the value in the Notes From Buyer field... this is great as our Shopify store passes down information in this field that can be useful to key off of. However, h...

We're dealing with a bug that started around 2/1 - 2/2/24....Orders fulfilled in ShipStation abruptly stopped updating our Shopify with marketplace notifications to mark orders as Fulfilled in Shopify and deposit the tracking info. We have an email s...