ShipStation Community

windowfilm · 12-30-2022

I have connected my WooCommerce site to Shipstation and Shipstation is successfully importing orders. But, once we complete the shipment in Shipstation - Shipstation is not sending this information back to WooCommerce. The order sits in Woo as proces...

windowfilm · 10-11-2022

I am new to ship station and am trying to set up a workflow for our operation. Basically, I'd like to have all orders that contain only one item to batch print in the morning leaving only the multi-item orders in the list for our warehouse manager to...

windowfilm · 05-01-2024

I second this - this has happened a few times with our ecommerce store. I customer types their email in incorrectly and then doesn't receive any of the shipment or tracking info. I don't find out until after the shipment has been completed and only t...

windowfilm · 02-09-2024

Thanks for your response. So was the URL http before then you changed it to https and then reconnected the plugin and that fixed it?Yes - the site was launched as an http and ShipStation worked fine, then my dev guy added the security settings that c...

windowfilm · 02-09-2024

I looked back and our issue was that we made a change on our website URL from http: to https: and I had to reconnect the plugin. ShipStation Support was able to diagnose this and lead me through the fix. I recommend you open a ticket  Hope this help...

windowfilm · 06-01-2023

Why are letters even an option in shipstation under USPS? Makes NO sense. Anything large enough to be able to use a 4X6 label would be a package or MAYBE a flat. But NOT a letter.

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