Strategies & Workflows
Discuss strategies and workflows you use to get ship done!
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Ohaus | A Scale That Works!

I wanted to post this as I had not found any help from posts in finding a scale that would work with ShipStation. Or from ShipStation themselves frankly.After much searching, we found and are using the Ohaus Courier 7000 i-C71M15R 15kg scale. And it ...

david31 by New Contributor
  • 137 Views
  • 1 replies
  • 0 kudos

Barcode on Pick List

As a company that is growing, using pick lists as a tool is very useful. However, not being able to scan a master barcode on the pick list that corresponds to a batch is stunting our growth, frankly. We would like to be able to scan a barcode at the ...

info1092 by New Contributor
  • 1326 Views
  • 6 replies
  • 4 kudos

API: Set label on multiple orders

We have a custom print business, with many store fronts and many print styles/lines. ShipStation is being used as our single hub for all of those store fronts, but (understandably) doesn't know anything about what print line each order should be sent...

BrettHuff by New Contributor
  • 296 Views
  • 3 replies
  • 0 kudos

How do we improve our scan to verify workflow?

Good Afternoon,I'm wondering if anyone has some suggestions on improving our workflow. Several months ago, we made it mandatory that orders be scanned with the "scan to verify" feature. At this point, though, it feels very clunky and time consuming. ...

josh1995 by New Contributor
  • 499 Views
  • 1 replies
  • 0 kudos

Add Scan to Verify to mobile app

I'm absolutely astounded that this isn't already a feature; it feels like such a cornerstone features, that I had just assumed it had been implemented years and years ago.Feature request is to be able to Scan to View an order, then enter the Scan-to-...

Custom Package Types Don't work with Automation Rules

I have tried working with support to get our automation rules to apply custom package types to our imported orders to no avail. We specify a service such as USPS Ground Advantage, a package dimension and the custom package type that was already set u...

don9 by New Contributor
  • 211 Views
  • 1 replies
  • 0 kudos

Automation Rules to Batch Orders

My company would greatly benefit from automating batch creation through automation rules. There are standard criteria for creating a batch that could be automated using simple if-then logic. Please look into this!

jade by New Contributor
  • 369 Views
  • 1 replies
  • 4 kudos

Zapier get tracking number

Is there a way to schedule a zap to 1x a day to look for orders based on specific criteria to use in another action? I have the zap scheduler as the trigger and I am having some difficulty setting the API request. I have tried https://ssapi.shipstati...

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TL-11 by New Contributor
  • 751 Views
  • 2 replies
  • 0 kudos

Shopify & Shipstation Order Routing Automation

I have taken on a customer who has used shopify routing to seperte her inventory/orders.On shopify we can see the orders splitvia location, those we will be resposible for and those which sit with themI need advise on what automation rules to build s...

BenH by New Contributor
  • 280 Views
  • 1 replies
  • 0 kudos

Combined Shipments Packing Slip

It would be great for the packing slips to include multiple order numbers as oppose to just one when orders are combined. This could also work in the sense of including line items underneath the items similar to how it says “from order #…” on the ord...

shopkhoi by Occasional Contributor
  • 349 Views
  • 1 replies
  • 0 kudos

Automation Rules based on line items in orders

I am looking to create automation rules for orders that contain particular product SKU's and quantities but currently the automation rules only apply to the order as a whole. Example, when a new customer orders a product they automatically get a prom...

trisha-e2e by Occasional Contributor
  • 590 Views
  • 4 replies
  • 1 kudos

Create Multi-Package Labels Automation

We do "large" small parcel shipping, we cannot combine orders at all, so if someone orders two+ items from us we have to split the order out to get two+ shipping labels to get the entire order out to the customer. Some partners are fine with the quic...

fgunn by First-timer
  • 560 Views
  • 2 replies
  • 0 kudos

Auto Print Packing Slip

Hi All! Just wanting to know if the ability to Autoprint packing slips after printing a label is something that is in the works? Thanks

Shaun1 by First-timer
  • 2937 Views
  • 2 replies
  • 3 kudos

Email Automation of Label/Packing Slip PDF

Hello, we will be using several ship from locations. Those locations will not be be direct users of Shipstation, so we intend for them to rely on email notification w/ attached PDF label and packingslip to fulfill their orders. Each Ship From Locatio...

Guzzi by Occasional Contributor
  • 770 Views
  • 1 replies
  • 1 kudos

Am I the only one getting issues?

Open the order details or shipping sidebar to review the label alert and see why your label was not created. Enter the required details and try again.XML Shipping System is unavailable, please try again later Does anyone know what to do in this case?

User restrictions - custom views

Looking for a feature that would customise the view per user, specifically restrict users from seeing any other user on the account when they access an order.We currently have 2 fulfilment companies' setup as users, with limitations.I can restrict it...

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Allocated Order Issues

I am having issues with multiple SKU's that show inventory allocated but have no orders with any allocations for those SKU's. At the end of the day, I have no orders left in our system to process. There are still numerous SKU's that show inventory al...

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mhenahan by New Contributor
  • 871 Views
  • 3 replies
  • 0 kudos

Export automation rules

We have 85 automation rules in our account that have been built by several different administrators. Today, if I want to switch to a new carrier or rate plan, I have to wade through all 85 rules to make sure I'm not breaking anything. This creates a ...

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Inventory/SKU Uploads

Hello ShipStation community, does anyone have any experience uploading inventory/SKU reports? we are setting up a new store and the list is quite large, and looking for feedback, support on based way to approach? lessons learned? anyone available to ...

a51 by Occasional Contributor
  • 1215 Views
  • 2 replies
  • 0 kudos

Multi-Warehouse Shipping Label Reconciliation

We have 3 warehouses in California, Texas, and Pennsylvania. We remotely print to each warehouse's label printer based on the distance from the warehouse to the customer for fastest and cheapest shipping options. Right now, we use batches to reconcil...