Hi ShipStation Community, Is anyone else having problems doing batch scans with their scanners after ShipStation upgraded to version 3? The update of version 3 Shipstation is causing a bottleneck in printing shipping labels. All were working in versi...
Our company recently moved to V3 (new layout) to find the users in the Assigned To drop-down menu (the actionable button, and the filter) are in no discernable order. The list of users that appears is not in alphabetical order, user add date, the ord...
When combining our customers orders we find it less time consuming to do so in the V2. This is because when combing orders in V3 after we combine a customers order we are prompted to a pop-up of the customers whole order now that it has been combined...
The Issue is back. At least with labels created using paypal.shipstaion.com. I created 8 labels yesterday and all had recycled tracking from the last few months. One as recent as March 3rd less than two weeks ago. They were scanned at the post office...
How do i setup a user with read only access? Also, how do i make sure the read only access user can see all the batches created? Thank you
We recently upgraded to Magneto 2.4.3, our payment gateway is Braintree. When we ship an order from shipstation it automatically should invoice in Magento. However, with no rhyme or reason we are getting a marketplace notification error for random or...
Hi,I am setting up a store in which I am not selling, rather BUYING products from customers. I would like for them to print a postage label that is pre-paid by me, to send the items once the transaction is complete. Is it possible to achieve this via...
Hi All! Just wanting to know if the ability to Autoprint packing slips after printing a label is something that is in the works? Thanks
Hi All, I'm brand new and trying to figure out if it is possible to set a shipping rule that will make any order over $100.00 set to FREE SHIPPING. I appreciate your time and assistance in advance!
I believe it would be extremely beneficial to our workflow and for others to include the ability to print Order Summaries and Pick Lists in bulk, but as 1 per page instead of combining multiple pick lists/order summaries per page. The products and te...
Wondering if anyone has tried to or found a way to set an automation of package type, without forcing a service type. We offer 2 different carrier services that we allow our customers to choose from, but the packaging type for some of our items are t...
Has anyone noticed lately in the scan and verify after you verify it won't read what the scale has. I tried 2 different computers and 2 different scales. same issues. Is anyone else having the same issue? It was stated yesterday. Never had any issues...
I'm relatively new to shipstation. The company that I just onboarded with likes to print labels/packing lists in batches of 60 then pass them out warehouse workers to pull. When I create a batch of 60, I sort by sku, but when I print the order of the...
I would like to change the order my packing slips and label print. Currently it’s printing label than packing slip. I would like for it to print packing slip than label. not sure if anyone else has seen this issue but there was a check box to switch ...
Hi all, Not sure if this has been discussed in the past (cant seem to find any thread on it). We ship some of our very small items domestically on regular express post - is there a way we can use shipstation to generate a non-carrier adress label for...
Is there a way to connect shipStation insights or reports to Google Data Studio?
I'm curious if anyone has dealt with request to remove a customer's personal information from their systems in response to GDPR, CCPA or other privacy laws? ShipStation and its APIs don't seem to provide any functionality for this. And especially in ...
Most of our orders come in from our store and are mapped to the carrier USPS Priority mail and the package type is small flat rate. We have two items that cannot ship in a small flat rate because they are a regulated items (resin) and need to be ship...
I am trying to ship my first orders, but it is not letting me print or purchase shipping labels. I am wondering why this is, and can't find a way to contact customer support. Thank you to anyone with some help.
Amazon Seller Central has gone wonky on me and won't let me buy shipping. Since I gotta still ship, I'm using Shipstation this morning. BUT I see one order already not updating over to Amazon with the correct tracking. This is going to S T I N K....
We get 300 of orders per day, and have to manually split certain orders to fit into UPS ground. We have an automation rule that creates a tag automatically for orders that need to be split, then we have to manually go through and split them, which ta...
Hello, we are a small business (5 employees) north of Detroit MI.We sell on eBay, Amazon, and our own website. We are having some growing pains, mostly with inventory managementWe currently use 3 programs:ShipStation for shipping. Sage50 for inventor...
Does anyone have experience/recommendations for using barcode scanners with ShipStation for inventory management?
Please reevaluate the frequency of store "auto refreshes". This has a much bigger impact when working with international customers. We are working with a customer that, due to the time difference, is updating their orders in Shopify at virtually the ...
Since Shipstation saves records of customer information, it would be great if we were able to create automation rules based upon if a customer is "New" and does not have an existing customer record.
Our team is looking to see if there were any features that would show details on when a shipment notification was sent, such as the date and time. Emails are being sent but rather late.My company has a return policy where recipients will have to pay ...
Currently ShipStation uses the first item's product description for the Content Descriptions on international labels generated. In all other shipping applications I have used we have been able to provide a general description/category of the merchand...
Hello ShipStation community, does anyone have any experience uploading inventory/SKU reports? we are setting up a new store and the list is quite large, and looking for feedback, support on based way to approach? lessons learned? anyone available to ...
Since Shipstation took away the "restore" order button in V3, how are you handling this now? The last I checked (a couple months ago) on V3 if you used the "duplicate" order function it would wipe all the line items on the 'new' duplicated order. And...
Hi all, new to the forum but have been using Shipstation for a year or two now. I have a problem that I've really struggled to get around and feel like I've got nowhere so I'm wondering if the community can assist. I'll hopefully be able to articulat...
