Strategies & Workflows
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RMA

Hi guys,I am looking for information on international returns.I am happy with Shipstation over the last 2 years and want to see if any of you have any suggestions on a partner that works for international RMA's. I am mainly looking for a return wareh...

NOY by New Contributor
  • 82 Views
  • 0 replies
  • 0 kudos

Automation rule for optional services

Our customers are able to select an option to add insurance to their shipment and/or add a "rush fee" to have the order processed same day. They import ShipStation orders like this;I tried to set up an automation rule using the text that is where the...

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heathert73 by Occasional Contributor
  • 14 Views
  • 0 replies
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New Dropdown Menu Function

Please go back to the prior drop down menu layout for selection of shipping carrier and shipping method when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to m...

SAS by First-timer
  • 37 Views
  • 1 replies
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Duplicate same sku on pick list

V3Started after new ebay integration which I assume caused thisWe get multiple lines with the exact same sku number.For example: One line we pick x2 and another line right below it we pick x4 for the exact same sku. I can see they come from different...

nbowers by New Contributor
  • 48 Views
  • 0 replies
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Zebra UPS 2844 Just Broke with Windows Updates

Just updated to Windows Latest which includes the bugfix for Microsoft's PrintNightmare issue. The UPS 2844 has always been installed with SeagullScientific Drivers and never had an issue (3 computers are setup this way). After updating windows, the ...

J_T by First-timer
  • 145 Views
  • 3 replies
  • 2 kudos

Product list not sorting correctly

Our sku's are alphabetical and most sort correctly in the products list and on the packing list and pick list. There are a couple items that do not sort correct and I cannot identify the reason. Any thoughts? Here is an example (eptmcs-ssb is out of ...

heathert73 by Occasional Contributor
  • 172 Views
  • 3 replies
  • 1 kudos

USPS Label / End of Day / Pickup confusion

A bit of confusion... By default, labels are printed for TODAY. We close today using End Of Day. By default package pickup scheduling for USPS looks at TOMORROW, so none of our packages show up. We have to change the date to TODAY to see the packages...

scmsteve by Contributor
  • 112 Views
  • 1 replies
  • 0 kudos

RMA

Hi guys,I am looking for information on international returns.I am happy with Shipstation over the last 2 years and want to see if any of you have any suggestions on a partner that works for international RMA's. I am mainly looking for a return wareh...

NOY by New Contributor
  • 82 Views
  • 0 replies
  • 0 kudos

Inventory and Product Management

Hi there,The company I work for just made the transition to using ShipStation for our e-commerce store.Currently, we have 4 channels that are set to import a SKU number if one isn't already created. I just finished compiling a list of SKUs for all of...

HCR by New Contributor
  • 123 Views
  • 1 replies
  • 0 kudos

Batch Dowload pdf labels

I want to keep a pdf copy of all my shipping labels. is it possible to batch download pdf shipping labels ? can I set the naming convention of the downloaded shipping label so all the labels downloaded will follow that format? for example date.ordern...

Unique Business Model

Hello all! I'm looking for some recommendations as to what shipstation solutions would best solve the predicament I'm currently looking at. My company has a rather unique business model. Sellers sign up to list their goods on our site. When an item i...

TCEAlex by New Contributor
  • 242 Views
  • 1 replies
  • 0 kudos

Resolved! Customs Description Fields

When filling out customs description fields that all have the same harmonized code, but are variants of each other (color, size, step 1/2, etc.) is it recommended to use the same description as the generalized harmonized code description, or your pro...

Verify Products

I am looking to be able to verify a single product in shipstation. When i do that it does not save. For example. I have print the packing list. Scan the barcode and verify what products I have. If i have 2 out 3 products i want to be able to verify t...

Why the Hell! Integration with Quickbooks issues.

So I turned on Integration with Quickbooks and now every order that comest through, Shipstation adds a ("SS" - order number) to every orders. I don't want the SS added but I can't see where or how to turn that off. Same applies to Shipping or Product...

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OZ by First-timer
  • 247 Views
  • 1 replies
  • 0 kudos

FedEx and UPS?

I have been currently using FedEx solely for my larger packages. We use USPS for the smaller ones. My boss wants to not use USPS and add UPS. (I've had mystery charges with UPS in the past, that's why I'm not using them) So my question is, is it cost...

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JKing by First-timer
  • 345 Views
  • 2 replies
  • 1 kudos

Label Printer

As of Friday, our Dymo LabelWriter 4XL has died  We are in the market for a new label printer and I was hoping I could get some insight from fellow shippers! We currently process 50-90 parcels daily, Monday's being our heaviest day of the week. With...

How do you bill your dropshippers and sync orders?

We are a manufacturer and have a WooCommerce site. The syncing works nicely between our site and ShipStation. We have our first dropshipper client who's ready to start promoting our products on their Shopify site - they also use OrderDesk integrated ...

wca by New Contributor
  • 418 Views
  • 1 replies
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Label show printed, never actually printed out

We have had a consistent problem with ShipStation Connect and not actually printing labels, but showing that they are printed. The most frustrating part of this whole situation is, support just tells me to clear my cache and that's the only solution ...

Amazon FBA/MCF Inventory

We have been using Amazon MCF to fulfill about 10 of our SKU's. We are shipping pallets of product to Amazon DC's every few weeks for them to use for not only our MCF orders, but our FBA orders as well. In the past couple of months, we've been strugg...

very useful Orders Per Page "hack"

We import thousands of orders at once and ship them on pallets of 220, so I need to process them in batches of 220 (for End of Day forms to match up). Obviously, the "250 per page" view was close to what I needed, but I still had to "select all" and ...

Scales

Hello all!I am currently looking at upgrading our shipping workflows. I am intending on buying new scales for all of our shipping lanes. One problem we are running into is the USB scales. There are SO many out there. I am familiar with the SS recomme...

samson by First-timer
  • 1523 Views
  • 6 replies
  • 1 kudos

Webhook for delivered shipments?

Original post by user Chris and Julie Colotti Since shipstation tracks when an item has been delivered is there a way to capture this update from a webhook? I know it can send delivery notifications via email but I am looking to automate something el...

SarahATX by Moderator
  • 259 Views
  • 0 replies
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How to ship large product (furniture)?

Original post by user Sumayyah Chenault Hello everyone! I run a small business selling handmade furniture designs. My products are premium quality large cushions and pillows and I'm expanding my business nationally. Does anyone have experience shippi...

SarahATX by Moderator
  • 386 Views
  • 1 replies
  • 0 kudos

Failed QuickBooks invoices

Original post by user Chris Balentine QuickBooks invoice export, lately been having many failed invoices. ShipStation support has been unable to locate the problem. Anybody else having this issue? 40 created, 94 already existed, 14 failed, 1 containe...

SarahATX by Moderator
  • 255 Views
  • 0 replies
  • 0 kudos