Hi guys,I am looking for information on international returns.I am happy with Shipstation over the last 2 years and want to see if any of you have any suggestions on a partner that works for international RMA's. I am mainly looking for a return wareh...
Our customers are able to select an option to add insurance to their shipment and/or add a "rush fee" to have the order processed same day. They import ShipStation orders like this;I tried to set up an automation rule using the text that is where the...
Please go back to the prior drop down menu layout for selection of shipping carrier and shipping method when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to m...
I am posting this as I have found the answer and want to save everyone the frustration. Solution:There are 2 seemingly identical "ebay" storefronts now. So any automation rule that used the marketplace filter and ebay as that marketplace will need to...
V3Started after new ebay integration which I assume caused thisWe get multiple lines with the exact same sku number.For example: One line we pick x2 and another line right below it we pick x4 for the exact same sku. I can see they come from different...
I am wondering if shipstation can add the item SKU barcode next to each item in the order summary. Any help would be great!
Just updated to Windows Latest which includes the bugfix for Microsoft's PrintNightmare issue. The UPS 2844 has always been installed with SeagullScientific Drivers and never had an issue (3 computers are setup this way). After updating windows, the ...
Our sku's are alphabetical and most sort correctly in the products list and on the packing list and pick list. There are a couple items that do not sort correct and I cannot identify the reason. Any thoughts? Here is an example (eptmcs-ssb is out of ...
Looking for how to use mobile app to scan and verify product. Workflow is: Print Packing Slip & Postage > take packing slip to product bin > Scan Product barcode (not order, but specific product) and then scan barcode on Bin to confirm. Move to next ...
A bit of confusion... By default, labels are printed for TODAY. We close today using End Of Day. By default package pickup scheduling for USPS looks at TOMORROW, so none of our packages show up. We have to change the date to TODAY to see the packages...
Hi guys,I am looking for information on international returns.I am happy with Shipstation over the last 2 years and want to see if any of you have any suggestions on a partner that works for international RMA's. I am mainly looking for a return wareh...
Hi there,The company I work for just made the transition to using ShipStation for our e-commerce store.Currently, we have 4 channels that are set to import a SKU number if one isn't already created. I just finished compiling a list of SKUs for all of...
I want to keep a pdf copy of all my shipping labels. is it possible to batch download pdf shipping labels ? can I set the naming convention of the downloaded shipping label so all the labels downloaded will follow that format? for example date.ordern...
Hello all! I'm looking for some recommendations as to what shipstation solutions would best solve the predicament I'm currently looking at. My company has a rather unique business model. Sellers sign up to list their goods on our site. When an item i...
When filling out customs description fields that all have the same harmonized code, but are variants of each other (color, size, step 1/2, etc.) is it recommended to use the same description as the generalized harmonized code description, or your pro...
I am looking to be able to verify a single product in shipstation. When i do that it does not save. For example. I have print the packing list. Scan the barcode and verify what products I have. If i have 2 out 3 products i want to be able to verify t...
So I turned on Integration with Quickbooks and now every order that comest through, Shipstation adds a ("SS" - order number) to every orders. I don't want the SS added but I can't see where or how to turn that off. Same applies to Shipping or Product...
I have been currently using FedEx solely for my larger packages. We use USPS for the smaller ones. My boss wants to not use USPS and add UPS. (I've had mystery charges with UPS in the past, that's why I'm not using them) So my question is, is it cost...
how long does it take to update a paypal sell on shipstation?I sold something at 3:13 it is now 3:58 and it's not there If I have to manually type this in, I've made the wrong choice with shipstation
Is there a way when manually marking items shipped to default Notify Marketplace to checked? Bonus - default to FedEx Home Delivery
As of Friday, our Dymo LabelWriter 4XL has died We are in the market for a new label printer and I was hoping I could get some insight from fellow shippers! We currently process 50-90 parcels daily, Monday's being our heaviest day of the week. With...
We are a manufacturer and have a WooCommerce site. The syncing works nicely between our site and ShipStation. We have our first dropshipper client who's ready to start promoting our products on their Shopify site - they also use OrderDesk integrated ...
For those of you who do high volume shipping (40+ daily), particularly if you work from home, how do you get your packages mailed out? Do you take them to the post office yourself? Does your neighborhood carrier pick up your packages for you? Do you ...
We have had a consistent problem with ShipStation Connect and not actually printing labels, but showing that they are printed. The most frustrating part of this whole situation is, support just tells me to clear my cache and that's the only solution ...
We have been using Amazon MCF to fulfill about 10 of our SKU's. We are shipping pallets of product to Amazon DC's every few weeks for them to use for not only our MCF orders, but our FBA orders as well. In the past couple of months, we've been strugg...
We import thousands of orders at once and ship them on pallets of 220, so I need to process them in batches of 220 (for End of Day forms to match up). Obviously, the "250 per page" view was close to what I needed, but I still had to "select all" and ...
Hello all!I am currently looking at upgrading our shipping workflows. I am intending on buying new scales for all of our shipping lanes. One problem we are running into is the USB scales. There are SO many out there. I am familiar with the SS recomme...
Original post from user Joe Cooper We're using web hooks extensively to retrieve order notifications to send the orders to various fulfilment centres. What happens if the webhook is unable to communicate with our web server? Will it try after x amoun...
Original post by user Chris and Julie Colotti Since shipstation tracks when an item has been delivered is there a way to capture this update from a webhook? I know it can send delivery notifications via email but I am looking to automate something el...
Original post by user Sumayyah Chenault Hello everyone! I run a small business selling handmade furniture designs. My products are premium quality large cushions and pillows and I'm expanding my business nationally. Does anyone have experience shippi...
Original post by user Chris Balentine QuickBooks invoice export, lately been having many failed invoices. ShipStation support has been unable to locate the problem. Anybody else having this issue? 40 created, 94 already existed, 14 failed, 1 containe...
