Quick question — has anyone noticed shipstation messing up simple text formatting when pasting in data from external tools? I sometimes prep small text snippets using a word helper I’ve been using , but when I drop them into shipstation (order notes ...
I’ve been testing some mobile video editing apps to make quick tutorial clips for shipping workflows, but I ran into an issue where the exported videos sometimes don’t keep the original resolution or orientation. This ends up causing problems when sh...
How can we automate to assign a specific Shipping Box based on the order qty, volume or weight? I don't see that automation function. Is that a feature that can be added?In the automation section I see the criteria forOrder WeightOrder QuantityPackag...
Has anyone found a way to apply multiple harmonization codes to a single product automatically? US customs states"You must classify each item in the set individually for customs clearance, as the goods do not form a single functional unit or "composi...
Hey,I ship a fair amount of parcels from the UK into the US (from Etsy sales). Just wanted to know if anyone else is seeing long delays with deliveries post the Di Minimis changes. I probably shipped more than a 100 in the last few weeks, they are pr...
Currently v1 API users are capped at generating 2 API keys per account - I don't really see a logical reason why this cap is in place. I contacted support about it, and was told: Unfortunately we cannot provision an additional set of v1 API keys afte...
Hi,I would love to see an automation rule and API endpoint that can input the MID Code into our customs declarations. Lately our orders shipped with FedEx from Canada to the US are being stopped because the MID Code is missing and filling the informa...
Hi there - Anyone else out there looking to bulk transfer orders from one batch to another? All of our research seems to show that this is currently not a feature that is available and that you have to follow these steps: "bulk" select the orders, re...
Have been trying to export shipments with all the tracking numbers between different carriers. For some reason, USPS tracking numbers show up all the same even if the actually tracking number we see on shipstation are different.Anybody know how to fi...
Howdy Shippers!Can anyone recommend a good Bluetooth scanner for the new pick to tote feature?Thanks Shippers!Shaun
I wanted to make the other users of ShipStation aware of a growing issue with UPS that has cost me thousands.If you place a UPS pickup request drivers are not required to and usually do not scan the packages when they take them from your property. Ho...
I'm absolutely astounded that this isn't already a feature; it feels like such a cornerstone features, that I had just assumed it had been implemented years and years ago.Feature request is to be able to Scan to View an order, then enter the Scan-to-...
when I batch-print USPS shipping labels, in order to reduce the excessive clicks required to close USPS shipment & print the USPS scan-form, the USPS scan-form should automatically print simultaneously, when I print the USPS shipping labels. Perhaps ...
Anyone have experience using an auto-cutter for 4x6 labels when printing batches? We have 2 or sometimes 3 total labels printed (Packing Slip(s) and Shipping Label) and are trying to save time tearing labels by using the auto-cut functionality. Zebra...
Hello ShipStation Users Community -I am looking for some guidance/advise in customizing packing slips. Is there a way to add Bin Location on the packing slip?I am using the ShipStation's built-in Inventory Management feature and it has an option to c...
To be clear, this is a BUG and NOT a Feature Request. 1) We have an Automation rule set up for every order to set Dry Ice to 3170g2) Actual default dry ice value is 111 ounces. It needs to be 3170 grams as stated in the Automation Rule.3) In Settings...
Hey SS community,I wanted to write this post to ask if anyone else has run into this issue and to offer what we have found to work.The tech specs: We are using the most up-to-date versions of everything mentioned as of this post's date. We have a Mac...
Any idea how to map Smart Document Tracking Tag with Custom Fields? We are looking into mapping "Label Printed" with custom field so that we can setup automated rule based on the value
Hello my developer and I are having trouble making a api call for certain orders to get assigned to a batch that is created prior to running the call. The issue we are having is it is requesting the "Shipment_Id" where is this located? My dev assumes...
We currently use Shipstation "Scan to verify and print" to fulfill our orders and Shipstation notifies our selling channel, Shopify, that an order is fulfilled when an order's shipping label is purchased/printed (i.e. when the status changes to "Ship...
The Shipstation is a great tool for someone used to work on postal field. I'm not. I navigate all around the posibilities but I could not find my way there. Too bad. I had a short time to do it and I couldn't manage to do it. I sugest to have a map h...
Hello,I wanted to share a feature request that may benefit other users as well, especially those using ShipStation as a hybrid Order Fulfillment and Warehouse Management solution.Here’s a quick summary of the use case:I manage hundreds of SKUs stored...
When creating automation rules, the only criteria option at the moment is "total quantity". This makes it very difficult to create rules that have multiple products of different quantities. I am trying to create a rule that applies a tag to an order ...
When printing off the custom pick up label ShipStation it is notifying the BigCommerce market place that the order is "Completed" we would like ShipStation to notify BigCommerce that it is "Awaiting Pickup". So that the customer see this as ready to ...
ShipStation's inventory management sucks and I can't fix it. We have to constantly manually update our inventory because after a couple of days of shipping orders, the counts are suddenly way off.I do not know why this happens and nobody at support d...
I've been using ShipStation for about 2 years. I've never had an issue with importing products using SKUs with hyphens until now. I have about 1,000 SKUs in ShipStation with hyphens. I uploaded 400 new SKUs with our typical SKU format including hyphe...
Currently orders are importing from shopify even if they're not marked as paid. Until we have customers full payment we do not want to send. An automation rule that can block orders that are not paid for yet on Shopify and import once the status is m...
My company would greatly benefit from automating batch creation through automation rules. There are standard criteria for creating a batch that could be automated using simple if-then logic. Please look into this!
Despite what ShipStation reps and support webpages purport, ShipStation cannot keep Shopify POS orders from being imported into ShipStation...and these POS orders in ShipStation look just exactly like regular shipping orders...so if ya use ShipStatio...
