Forum Posts
Ohaus | A Scale That Works!
I wanted to post this as I had not found any help from posts in finding a scale that would work with ShipStation. Or from ShipStation themselves frankly.After much searching, we found and are using the Ohaus Courier 7000 i-C71M15R 15kg scale. And it ...
Enabling Webhook security with RSA-SHA256 signature verification
Currently, your webhook integration does not offer a secure way to verify its origins.Looking at webhook HTTP POST responses, there are HTTP headers that suggest there is planned support for webhook signature verification - x-shipengine-rsa-sha256-ke...
Barcode on Pick List
As a company that is growing, using pick lists as a tool is very useful. However, not being able to scan a master barcode on the pick list that corresponds to a batch is stunting our growth, frankly. We would like to be able to scan a barcode at the ...
API: Set label on multiple orders
We have a custom print business, with many store fronts and many print styles/lines. ShipStation is being used as our single hub for all of those store fronts, but (understandably) doesn't know anything about what print line each order should be sent...
How do we improve our scan to verify workflow?
Good Afternoon,I'm wondering if anyone has some suggestions on improving our workflow. Several months ago, we made it mandatory that orders be scanned with the "scan to verify" feature. At this point, though, it feels very clunky and time consuming. ...
Import orders but automatically remove certain products
Is there a feature or a way to set certain products not to import into shipstation as they are not fulfilled inhouse. That way if a blended order (item with fulfilled inhouse and item that is dropshipped) only the item that is going to be fulfilled i...
Add Scan to Verify to mobile app
I'm absolutely astounded that this isn't already a feature; it feels like such a cornerstone features, that I had just assumed it had been implemented years and years ago.Feature request is to be able to Scan to View an order, then enter the Scan-to-...
Custom Package Types Don't work with Automation Rules
I have tried working with support to get our automation rules to apply custom package types to our imported orders to no avail. We specify a service such as USPS Ground Advantage, a package dimension and the custom package type that was already set u...
Automation Rules to Batch Orders
My company would greatly benefit from automating batch creation through automation rules. There are standard criteria for creating a batch that could be automated using simple if-then logic. Please look into this!
Zapier get tracking number
Is there a way to schedule a zap to 1x a day to look for orders based on specific criteria to use in another action? I have the zap scheduler as the trigger and I am having some difficulty setting the API request. I have tried https://ssapi.shipstati...
Shopify & Shipstation Order Routing Automation
I have taken on a customer who has used shopify routing to seperte her inventory/orders.On shopify we can see the orders splitvia location, those we will be resposible for and those which sit with themI need advise on what automation rules to build s...
Combined Shipments Packing Slip
It would be great for the packing slips to include multiple order numbers as oppose to just one when orders are combined. This could also work in the sense of including line items underneath the items similar to how it says “from order #…” on the ord...
Automation Rules based on line items in orders
I am looking to create automation rules for orders that contain particular product SKU's and quantities but currently the automation rules only apply to the order as a whole. Example, when a new customer orders a product they automatically get a prom...
Create Multi-Package Labels Automation
We do "large" small parcel shipping, we cannot combine orders at all, so if someone orders two+ items from us we have to split the order out to get two+ shipping labels to get the entire order out to the customer. Some partners are fine with the quic...
Auto Print Packing Slip
Hi All! Just wanting to know if the ability to Autoprint packing slips after printing a label is something that is in the works? Thanks
Email Automation of Label/Packing Slip PDF
Hello, we will be using several ship from locations. Those locations will not be be direct users of Shipstation, so we intend for them to rely on email notification w/ attached PDF label and packingslip to fulfill their orders. Each Ship From Locatio...
Need community help. Woocommerce fee coming in as a product in shipstation.
Our orders with core charges or handling fees import into the Products line within shipstation... (The fees are made in either additional fees section in products or from the plugin Advanced Dynamic Pricing for WooCommerce by Algol Plus.) So when we ...
Canadian Rates May Not Be Accurate Ship Station
In Canada carriers must charge GST/HST on shipping costs whenever a shipment is shipped within Canada. As far as I can tell the UPS API Ship Station is using gives rates without GST/HST and FedEx API gives rates with GST/HST included. Therefore, it w...
Shopify POS (Point of Sale) orders importing to Shipstation as Closed
Hi AllIt seems shopify changed some settings with Shopify Point of Sale orders. Previously, POS orders would immediately be captured for payment, this would make these orders fulfilled and closed and would not be imported into shipstation if you have...
Am I the only one getting issues?
Open the order details or shipping sidebar to review the label alert and see why your label was not created. Enter the required details and try again.XML Shipping System is unavailable, please try again later Does anyone know what to do in this case?
User restrictions - custom views
Looking for a feature that would customise the view per user, specifically restrict users from seeing any other user on the account when they access an order.We currently have 2 fulfilment companies' setup as users, with limitations.I can restrict it...
Allocated Order Issues
I am having issues with multiple SKU's that show inventory allocated but have no orders with any allocations for those SKU's. At the end of the day, I have no orders left in our system to process. There are still numerous SKU's that show inventory al...
Export automation rules
We have 85 automation rules in our account that have been built by several different administrators. Today, if I want to switch to a new carrier or rate plan, I have to wade through all 85 rules to make sure I'm not breaking anything. This creates a ...
Cancellation Dates
Can we add a cancellation date?
Inventory/SKU Uploads
Hello ShipStation community, does anyone have any experience uploading inventory/SKU reports? we are setting up a new store and the list is quite large, and looking for feedback, support on based way to approach? lessons learned? anyone available to ...
Multi-Warehouse Shipping Label Reconciliation
We have 3 warehouses in California, Texas, and Pennsylvania. We remotely print to each warehouse's label printer based on the distance from the warehouse to the customer for fastest and cheapest shipping options. Right now, we use batches to reconcil...
Multiple Quantity Alert Should Be Red!
It would REALLY help if the circle around the Quantity number was Red so that it would stand out more.
USPS scan form should print automatically when I print labels
when I batch-print USPS shipping labels, in order to reduce the excessive clicks required to close USPS shipment & print the USPS scan-form, the USPS scan-form should automatically print simultaneously, when I print the USPS shipping labels. Perhaps ...
