Strategies & Workflows
Discuss strategies and workflows you use to get ship done!
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Forum Posts

Scan to Batch Not Working in Version 3

Hi ShipStation Community, Is anyone else having problems doing batch scans with their scanners after ShipStation upgraded to version 3? The update of version 3 Shipstation is causing a bottleneck in printing shipping labels. All were working in versi...

aloha1 by First-timer
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Re-Sorting Assigned To (Assignee) List

Our company recently moved to V3 (new layout) to find the users in the Assigned To drop-down menu (the actionable button, and the filter) are in no discernable order. The list of users that appears is not in alphabetical order, user add date, the ord...

Combing Orders on V2 vs. V3

When combining our customers orders we find it less time consuming to do so in the V2. This is because when combing orders in V3 after we combine a customers order we are prompted to a pop-up of the customers whole order now that it has been combined...

shannon1 by First-timer
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PayPal USPS Tracking Number Problem

The Issue is back. At least with labels created using I created 8 labels yesterday and all had recycled tracking from the last few months. One as recent as March 3rd less than two weeks ago. They were scanned at the post office...

Shipping labels for customers to print

Hi,I am setting up a store in which I am not selling, rather BUYING products from customers. I would like for them to print a postage label that is pre-paid by me, to send the items once the transaction is complete. Is it possible to achieve this via...

Mudassar by First-timer
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Auto Print Packing Slip

Hi All! Just wanting to know if the ability to Autoprint packing slips after printing a label is something that is in the works? Thanks

Shaun1 by First-timer
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Shipping Rule for FREE shipping

Hi All, I'm brand new and trying to figure out if it is possible to set a shipping rule that will make any order over $100.00 set to FREE SHIPPING. I appreciate your time and assistance in advance!

JodyTS by Rookie
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Package Type Default - Multiple Carriers

Wondering if anyone has tried to or found a way to set an automation of package type, without forcing a service type. We offer 2 different carrier services that we allow our customers to choose from, but the packaging type for some of our items are t...

tcoyne39 by New Contributor
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scale not working on scan and verify

Has anyone noticed lately in the scan and verify after you verify it won't read what the scale has. I tried 2 different computers and 2 different scales. same issues. Is anyone else having the same issue? It was stated yesterday. Never had any issues...

Resolved! Printing labels in batches in order of sku

I'm relatively new to shipstation. The company that I just onboarded with likes to print labels/packing lists in batches of 60 then pass them out warehouse workers to pull. When I create a batch of 60, I sort by sku, but when I print the order of the...

dlarimer by New Contributor
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How do I change the order of label printing?

I would like to change the order my packing slips and label print. Currently it’s printing label than packing slip. I would like for it to print packing slip than label. not sure if anyone else has seen this issue but there was a check box to switch ...

Green by First-timer
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Generic Non-carrier shipping label

Hi all, Not sure if this has been discussed in the past (cant seem to find any thread on it). We ship some of our very small items domestically on regular express post - is there a way we can use shipstation to generate a non-carrier adress label for...

DSR (Data Subject Request)

I'm curious if anyone has dealt with request to remove a customer's personal information from their systems in response to GDPR, CCPA or other privacy laws? ShipStation and its APIs don't seem to provide any functionality for this. And especially in ...

sfattahi by First-timer
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Amazon Shipping/Seller Central Wonky

Amazon Seller Central has gone wonky on me and won't let me buy shipping. Since I gotta still ship, I'm using Shipstation this morning. BUT I see one order already not updating over to Amazon with the correct tracking. This is going to S T I N K....

Automatically Split Order Please!

We get 300 of orders per day, and have to manually split certain orders to fit into UPS ground. We have an automation rule that creates a tag automatically for orders that need to be split, then we have to manually go through and split them, which ta...

JackShia by New Contributor
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Shipping Notification Details

Our team is looking to see if there were any features that would show details on when a shipment notification was sent, such as the date and time. Emails are being sent but rather late.My company has a return policy where recipients will have to pay ...

Customs Forms - Content Descriptions

Currently ShipStation uses the first item's product description for the Content Descriptions on international labels generated. In all other shipping applications I have used we have been able to provide a general description/category of the merchand...

jen by Occasional Contributor
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Inventory/SKU Uploads

Hello ShipStation community, does anyone have any experience uploading inventory/SKU reports? we are setting up a new store and the list is quite large, and looking for feedback, support on based way to approach? lessons learned? anyone available to ...

a51 by Occasional Contributor
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