Strategies & Workflows
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Forum Posts

Am I the only one getting issues?

Open the order details or shipping sidebar to review the label alert and see why your label was not created. Enter the required details and try again.XML Shipping System is unavailable, please try again later Does anyone know what to do in this case?

User restrictions - custom views

Looking for a feature that would customise the view per user, specifically restrict users from seeing any other user on the account when they access an order.We currently have 2 fulfilment companies' setup as users, with limitations.I can restrict it...

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Allocated Order Issues

I am having issues with multiple SKU's that show inventory allocated but have no orders with any allocations for those SKU's. At the end of the day, I have no orders left in our system to process. There are still numerous SKU's that show inventory al...

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mhenahan by New Contributor
  • 3 replies
  • 0 kudos

Export automation rules

We have 85 automation rules in our account that have been built by several different administrators. Today, if I want to switch to a new carrier or rate plan, I have to wade through all 85 rules to make sure I'm not breaking anything. This creates a ...


Inventory/SKU Uploads

Hello ShipStation community, does anyone have any experience uploading inventory/SKU reports? we are setting up a new store and the list is quite large, and looking for feedback, support on based way to approach? lessons learned? anyone available to ...

a51 by Occasional Contributor
  • 2 replies
  • 0 kudos

Multi-Warehouse Shipping Label Reconciliation

We have 3 warehouses in California, Texas, and Pennsylvania. We remotely print to each warehouse's label printer based on the distance from the warehouse to the customer for fastest and cheapest shipping options. Right now, we use batches to reconcil...

Change color of multiple quantities in order screen

Quantity Color Update in Order Shipment ScreenUpdate the color of multiple items needing shipped to be inline with a standard notification color: yellow, orange, red or custom – anything but gray, white or black.This will draw more of the user's atte...

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Wholecycle by Occasional Contributor
  • 1 replies
  • 2 kudos

Zapier get tracking number

Is there a way to schedule a zap to 1x a day to look for orders based on specific criteria to use in another action? I have the zap scheduler as the trigger and I am having some difficulty setting the API request. I have tried https://ssapi.shipstati...

TL-11 by New Contributor
  • 1 replies
  • 0 kudos

Duplicate same sku on pick list

V3Started after new ebay integration which I assume caused thisWe get multiple lines with the exact same sku number.For example: One line we pick x2 and another line right below it we pick x4 for the exact same sku. I can see they come from different...

nbowers by New Contributor
  • 2 replies
  • 1 kudos

Barcode on Pick List

As a company that is growing, using pick lists as a tool is very useful. However, not being able to scan a master barcode on the pick list that corresponds to a batch is stunting our growth, frankly. We would like to be able to scan a barcode at the ...

info1092 by New Contributor
  • 4 replies
  • 4 kudos

Relocate the "Tags Successfully Updated" Pop-Up

The "Tags Successfully Updated" Pop-up NEEDS to be relocated, Or at least Lowered,It pops up over the Close Order Window "X" so we either have to wait for it to "Time Out" and close itself,or requires an extra click that is a waste of time when proce...

AfterHrs by Occasional Contributor
  • 2 replies
  • 3 kudos

Adding a grand total caluclation to packing slips

Hi,We're currently making some changes to our packing slip, and are struggling to add a grand total which shows the correct value. We are using the default field replacements for 'items total' and 'Tax', however we would like to then display 'Grand T...

Andrewb by New Contributor
  • 2 replies
  • 1 kudos

Custom Declaration Weight problem

I'm trying to figure out a solution for the problem we have when we fill the custom declaration. A sample order has a quantity of 5 of the same salve. one salve weighs 100g - (including the content and bottle), gross weight for packing all 5 would be...

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mhinc-rm by New Contributor
  • 1 replies
  • 0 kudos

Scan To Print Feature -Slow to Generate Label

We just switched to the Scan To Print feature on shipstation. We like the new work flow with this feature, but noticed it takes on average about 6.5 seconds after scanning the ship barcode before the printer starts generating a label. Is this normal ...

UPS Supplies (labels)

Anyone using the labels available through UPS? Do they let you reorder even if you buy shipping through ShipStation rather than your UPS account?Do the 01774006 4x6.25" labels work with ShipStation Connect?

wrenchturn by Occasional Contributor
  • 1 replies
  • 1 kudos

Sorting multi SKU orders

Could someone please help me understand how Shipstation sorts orders with multiple SKUs?I typically print labels sorted by SKU, but it becomes a bit confusing with multiple SKU orders. From what I can tell, they are usually sorted by the order paid d...

shirley_H by New Contributor
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  • 0 kudos

Shipping Strategies - Set by Delivery Date

The launch of shipping strategies in ShipStation and being able to use them in automation rules was definitely a nice step forward. But in my opinion, it is missing one crucial feature that a lot of other "Best Rate" software solutions have. And that...

brian2 by New Contributor
  • 1 replies
  • 3 kudos

Bundle Product sorting issue in batch

If you work with bundles product, you'll find that when you begin to process a batch of orders, sorting Alphabetically for packing does not work. It will have all the bundled products first (but not alphabetically) and then the simple products (alpha...

Multi-Order/Batch Picking

It would be useful to be able to take a multi-bin cart down the picking line and have the app tell us the next item location and cart bin for each item in the current pick batch. Additionally, having bar-codes on both the pick location and the cart b...

bloom77 by New Contributor
  • 0 replies
  • 1 kudos

Magento and Shipstation work flow

My developer has installed the latest ship station into Magento 2.4.6 in my new test ecommerce site.Please can someone point me to documentation that shows the work flow process of an order in magento and how it gets to ship station and anything I ca...

Split shipping is an incomplete solution

Once an order is split, any updates to the order on your selling channel will not make it into shipstation. We split shipments pretty often because one or more order items will be shipped from a different location. Customers call in to add items to t...

Bobby_M by Contributor
  • 0 replies
  • 1 kudos