Strategies & Workflows
Discuss strategies and workflows you use to get ship done!
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Forum Posts

Allocating Orders on Hold

Hello!We do customized orders and not everything that flows through to Awaiting Shipment actually ships the same day. Some orders need to be put on hold until ready to ship. I want to confirm the best way to handle inventory accounting within Shipsta...

shorebags by New Contributor
  • 810 Views
  • 1 replies
  • 0 kudos

Pipedrive Connection

It would be great to have full integration of all shipping data into our CRM- Pipedrive.It would really help with Customer Service

JGB by First-timer
  • 117 Views
  • 1 replies
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Scan To Print Feature -Slow to Generate Label

We just switched to the Scan To Print feature on shipstation. We like the new work flow with this feature, but noticed it takes on average about 6.5 seconds after scanning the ship barcode before the printer starts generating a label. Is this normal ...

packing slips

Thank you for taking my question and letting me post. I'm very frustrated with the packing slip. I find it hard to read and we make mistakes when they look at it. The pick list is better, but there is no name on it so it's easy to get it confused as ...

Pushing Staging to Live Environment

I am currently building a new WordPress/WooCommerce website in a staging environment for a client and using the Shipstation plugin. This store has only a few products and I need to test everything before pushing the site live. The site is currently s...

Ohaus | A Scale That Works!

I wanted to post this as I had not found any help from posts in finding a scale that would work with ShipStation. Or from ShipStation themselves frankly.After much searching, we found and are using the Ohaus Courier 7000 i-C71M15R 15kg scale. And it ...

david31 by Occasional Contributor
  • 887 Views
  • 2 replies
  • 1 kudos

Notes From Buyer - need automation rule action

Currently automation rules allow us to trigger an action based on prescribed criteria for the value in the Notes From Buyer field... this is great as our Shopify store passes down information in this field that can be useful to key off of. However, h...

oeban31 by Contributor
  • 643 Views
  • 1 replies
  • 2 kudos

Amazon FBA/MCF Inventory

We have been using Amazon MCF to fulfill about 10 of our SKU's. We are shipping pallets of product to Amazon DC's every few weeks for them to use for not only our MCF orders, but our FBA orders as well. In the past couple of months, we've been strugg...

HorseGuard by Frequent Contributor
  • 7372 Views
  • 7 replies
  • 1 kudos

How to Turn Off Automation for Manual Orders

When I go to create a manual order, I do not want it to automatically run automation rules on it (or at least I want to set a criteria to exclude automatic fulfillment routing). I already set a criteria, that if the Order Source is Not Equal to Manua...

wayimp by First-timer
  • 243 Views
  • 1 replies
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AI Voice Agent Connect To ShipStation

I've successfully hooked up my customer's ShipStation account to my AI Voice Agent! Now calls that come in can have access to order data in real time! No more paying for unreliable phone support people.I'll record a phone call and post it hear if any...

Warehouse and Outlets Stock Transfers

Hi,does anyone have a good workflow for ShipStation when fulfilment occurs from a warehouse but stocks is managed from not just the warehouse, remote outlet stores too?essentially I want the easiest solution that will manage inventory (we don’t use i...

am2 by Occasional Contributor
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  • 1 replies
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ShipStation Reference Numbers on UPS Invoices

Is their a way to add a reference number to a ShipStation order that will end up appearing on the UPS Invoice. We are trying to list job #s in ShipStation so we can easily locate what job the charges goto when we review our UPS bill. You would think ...

Custom Package Types Don't work with Automation Rules

I have tried working with support to get our automation rules to apply custom package types to our imported orders to no avail. We specify a service such as USPS Ground Advantage, a package dimension and the custom package type that was already set u...

don9 by New Contributor
  • 823 Views
  • 4 replies
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shipstation inventory to Magento?

If I use ShipStation to manage inventory, and update it once a week, does that data update inventory in Magento2?I'm trying to use just one system for managing inventory. We only have 130 SKU's.

Create Multi-Package Labels Automation

We do "large" small parcel shipping, we cannot combine orders at all, so if someone orders two+ items from us we have to split the order out to get two+ shipping labels to get the entire order out to the customer. Some partners are fine with the quic...

fgunn by First-timer
  • 1923 Views
  • 4 replies
  • 3 kudos

Downloading individual packing slips in bulk

TL;DR: I want to highlight the checkbox for multiple orders at once to download packing slips as individual files--one per order.Our shop works in batches of 30 orders. I would love the option to bulk download packing slips, not as a multi-page PDF o...

jaimes57 by Contributor
  • 453 Views
  • 1 replies
  • 0 kudos

Scales - Mac Compatible.

Can someone please recommend a high capacity scale that can handle light weight 4oz packages top to a 150lbs. I currently use a Fairbanks but it's a pain because it's hooked to an old pc and use ship station connect so I can use Mac. I want to purcha...

Buttons by First-timer
  • 509 Views
  • 1 replies
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YOU DELETED OUR FIELD MAPPING TEMPLATES?!

It was bad enough when you changed all the colors recently and now there's no (VERY USEFUL) visual difference between things like Awaiting Shipment and the stores within that category, but now you've changed the import process and deleted all our sav...

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Package Type Default - Multiple Carriers

Wondering if anyone has tried to or found a way to set an automation of package type, without forcing a service type. We offer 2 different carrier services that we allow our customers to choose from, but the packaging type for some of our items are t...

tcoyne39 by Occasional Contributor
  • 1554 Views
  • 2 replies
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Zebra Auto-Cutter for Packing Slips & Labels

Anyone have experience using an auto-cutter for 4x6 labels when printing batches? We have 2 or sometimes 3 total labels printed (Packing Slip(s) and Shipping Label) and are trying to save time tearing labels by using the auto-cut functionality. Zebra...