Ship stations imports "discount" and "credit card fee" as products. How do i remove those?

[redcactus]

We have a woocommerce integration and shipstation is importing those 2 things as products. How do we get them removed from the import??

[redcactus]

I was able to get discount removed from here

https://help.shipstation.com/hc/en-us/articles/360045864291-How-do-I-prevent-coupons-from-printing-o...

Now the issue is the credit card fee appears on the slip. How do i remove it??

[CaraAdmin]

Hello, @redcactus!

Thank you for the community! The "credit card fee" line items are sent directly from your Marketplace to ShipStation. Your packing slips are currently set up to display all line items on an order. We cannot hide any one line item on our packing slips without affecting the rest of them. The best approach would be to work with your Marketplace to find a way to prevent these fees from being sent to ShipStation.

If you need any further assistance or have questions, feel free to reach out to us at support@shipstation.com—we’re happy to help!

Happy Shipping!

-Cara