Strategies & Workflows
Discuss strategies and workflows you use to get ship done!
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Forum Posts

How do we improve our scan to verify workflow?

Good Afternoon,I'm wondering if anyone has some suggestions on improving our workflow. Several months ago, we made it mandatory that orders be scanned with the "scan to verify" feature. At this point, though, it feels very clunky and time consuming. ...

josh1995 by New Contributor
  • 982 Views
  • 1 replies
  • 0 kudos

Add Scan to Verify to mobile app

I'm absolutely astounded that this isn't already a feature; it feels like such a cornerstone features, that I had just assumed it had been implemented years and years ago.Feature request is to be able to Scan to View an order, then enter the Scan-to-...

Automation Rules to Batch Orders

My company would greatly benefit from automating batch creation through automation rules. There are standard criteria for creating a batch that could be automated using simple if-then logic. Please look into this!

jade by Occasional Contributor
  • 973 Views
  • 1 replies
  • 4 kudos

Zapier get tracking number

Is there a way to schedule a zap to 1x a day to look for orders based on specific criteria to use in another action? I have the zap scheduler as the trigger and I am having some difficulty setting the API request. I have tried https://ssapi.shipstati...

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TL-11 by New Contributor
  • 1420 Views
  • 2 replies
  • 0 kudos

Shopify & Shipstation Order Routing Automation

I have taken on a customer who has used shopify routing to seperte her inventory/orders.On shopify we can see the orders splitvia location, those we will be resposible for and those which sit with themI need advise on what automation rules to build s...

BenH by New Contributor
  • 746 Views
  • 1 replies
  • 0 kudos

Combined Shipments Packing Slip

It would be great for the packing slips to include multiple order numbers as oppose to just one when orders are combined. This could also work in the sense of including line items underneath the items similar to how it says “from order #…” on the ord...

shopkhoi by Occasional Contributor
  • 845 Views
  • 1 replies
  • 0 kudos

Automation Rules based on line items in orders

I am looking to create automation rules for orders that contain particular product SKU's and quantities but currently the automation rules only apply to the order as a whole. Example, when a new customer orders a product they automatically get a prom...

trisha-e2e by Occasional Contributor
  • 1555 Views
  • 4 replies
  • 1 kudos

Auto Print Packing Slip

Hi All! Just wanting to know if the ability to Autoprint packing slips after printing a label is something that is in the works? Thanks

Shaun1 by First-timer
  • 4236 Views
  • 2 replies
  • 3 kudos

Email Automation of Label/Packing Slip PDF

Hello, we will be using several ship from locations. Those locations will not be be direct users of Shipstation, so we intend for them to rely on email notification w/ attached PDF label and packingslip to fulfill their orders. Each Ship From Locatio...

Guzzi by Occasional Contributor
  • 1619 Views
  • 1 replies
  • 1 kudos

Am I the only one getting issues?

Open the order details or shipping sidebar to review the label alert and see why your label was not created. Enter the required details and try again.XML Shipping System is unavailable, please try again later Does anyone know what to do in this case?

User restrictions - custom views

Looking for a feature that would customise the view per user, specifically restrict users from seeing any other user on the account when they access an order.We currently have 2 fulfilment companies' setup as users, with limitations.I can restrict it...

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Allocated Order Issues

I am having issues with multiple SKU's that show inventory allocated but have no orders with any allocations for those SKU's. At the end of the day, I have no orders left in our system to process. There are still numerous SKU's that show inventory al...

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mhenahan by New Contributor
  • 1576 Views
  • 3 replies
  • 0 kudos

Export automation rules

We have 85 automation rules in our account that have been built by several different administrators. Today, if I want to switch to a new carrier or rate plan, I have to wade through all 85 rules to make sure I'm not breaking anything. This creates a ...

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Inventory/SKU Uploads

Hello ShipStation community, does anyone have any experience uploading inventory/SKU reports? we are setting up a new store and the list is quite large, and looking for feedback, support on based way to approach? lessons learned? anyone available to ...

a51 by Occasional Contributor
  • 1678 Views
  • 2 replies
  • 0 kudos

Multi-Warehouse Shipping Label Reconciliation

We have 3 warehouses in California, Texas, and Pennsylvania. We remotely print to each warehouse's label printer based on the distance from the warehouse to the customer for fastest and cheapest shipping options. Right now, we use batches to reconcil...

Change color of multiple quantities in order screen

Quantity Color Update in Order Shipment ScreenUpdate the color of multiple items needing shipped to be inline with a standard notification color: yellow, orange, red or custom – anything but gray, white or black.This will draw more of the user's atte...

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Wholecycle by Occasional Contributor
  • 950 Views
  • 1 replies
  • 2 kudos

Duplicate same sku on pick list

V3Started after new ebay integration which I assume caused thisWe get multiple lines with the exact same sku number.For example: One line we pick x2 and another line right below it we pick x4 for the exact same sku. I can see they come from different...

nbowers by Occasional Contributor
  • 2417 Views
  • 2 replies
  • 1 kudos

Relocate the "Tags Successfully Updated" Pop-Up

The "Tags Successfully Updated" Pop-up NEEDS to be relocated, Or at least Lowered,It pops up over the Close Order Window "X" so we either have to wait for it to "Time Out" and close itself,or requires an extra click that is a waste of time when proce...

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AfterHrs by Occasional Contributor
  • 1442 Views
  • 2 replies
  • 3 kudos

Adding a grand total caluclation to packing slips

Hi,We're currently making some changes to our packing slip, and are struggling to add a grand total which shows the correct value. We are using the default field replacements for 'items total' and 'Tax', however we would like to then display 'Grand T...

Andrewb by New Contributor
  • 1716 Views
  • 2 replies
  • 1 kudos

Custom Declaration Weight problem

I'm trying to figure out a solution for the problem we have when we fill the custom declaration. A sample order has a quantity of 5 of the same salve. one salve weighs 100g - (including the content and bottle), gross weight for packing all 5 would be...

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mhinc-rm by New Contributor
  • 948 Views
  • 1 replies
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UPS Supplies (labels)

Anyone using the labels available through UPS? Do they let you reorder even if you buy shipping through ShipStation rather than your UPS account?Do the 01774006 4x6.25" labels work with ShipStation Connect?

wrenchturn by Occasional Contributor
  • 1205 Views
  • 1 replies
  • 1 kudos

Sorting multi SKU orders

Could someone please help me understand how Shipstation sorts orders with multiple SKUs?I typically print labels sorted by SKU, but it becomes a bit confusing with multiple SKU orders. From what I can tell, they are usually sorted by the order paid d...

shirley_H by New Contributor
  • 868 Views
  • 1 replies
  • 0 kudos