dymo scale
My Ship Station no longer detects the weight from my Dymo scale. I have to manually enter all weights and the fields are very small to enter.
Forum Posts
Switch back to old shipstation
How can I switch back to the old shipstation?
Alerts for addresses in Hawaii and Alaska
Hi All, I am not sure if there is a way to create an account alert for addresses in Hawaii or Alaska, but if there is please share!!! Unfortunately Etsy doesn’t allow you to select only lower 48 and every now and again one of those address slips thro...
Prevent order reassignment when adding order to a batch.
We use Shipstation's Automation tasks to automatically assign orders to their related Shipping Manager (user account) based on the sales channel the order was placed from, so that we can take advantage of the user permission features in ShipStation (...
USPS business rates
Looking for advice on how to get further business postage rates through the USPS. Are discount with Stamps.com is helpful, but we have been told about additional discounts by establishing a business account with USPS. Can't seem to find where on USPS...
API to Google Sheets
I'd love to pull some data from Shipstation using API to google sheets. Is there anyone out there that has been successful and mind tossing over some pointers?
Scan to Batch Not Working in Version 3
Hi ShipStation Community, Is anyone else having problems doing batch scans with their scanners after ShipStation upgraded to version 3? The update of version 3 Shipstation is causing a bottleneck in printing shipping labels. All were working in versi...
Re-Sorting Assigned To (Assignee) List
Our company recently moved to V3 (new layout) to find the users in the Assigned To drop-down menu (the actionable button, and the filter) are in no discernable order. The list of users that appears is not in alphabetical order, user add date, the ord...
Scan Packing Slip & Product SKU to Confirm Correct Product
Looking for how to use mobile app to scan and verify product. Workflow is: Print Packing Slip & Postage > take packing slip to product bin > Scan Product barcode (not order, but specific product) and then scan barcode on Bin to confirm. Move to next ...
Combing Orders on V2 vs. V3
When combining our customers orders we find it less time consuming to do so in the V2. This is because when combing orders in V3 after we combine a customers order we are prompted to a pop-up of the customers whole order now that it has been combined...
PayPal USPS Tracking Number Problem
The Issue is back. At least with labels created using paypal.shipstaion.com. I created 8 labels yesterday and all had recycled tracking from the last few months. One as recent as March 3rd less than two weeks ago. They were scanned at the post office...
Processing a shipment to Magento 2.4 & getting marketplace notification error
We recently upgraded to Magneto 2.4.3, our payment gateway is Braintree. When we ship an order from shipstation it automatically should invoice in Magento. However, with no rhyme or reason we are getting a marketplace notification error for random or...
Shipping labels for customers to print
Hi,I am setting up a store in which I am not selling, rather BUYING products from customers. I would like for them to print a postage label that is pre-paid by me, to send the items once the transaction is complete. Is it possible to achieve this via...
Shipping Rule for FREE shipping
Hi All, I'm brand new and trying to figure out if it is possible to set a shipping rule that will make any order over $100.00 set to FREE SHIPPING. I appreciate your time and assistance in advance!
Setting a User to Read Only Access Permissions
How do i setup a user with read only access? Also, how do i make sure the read only access user can see all the batches created? Thank you
Webhook for delivered shipments?
Original post by user Chris and Julie Colotti Since shipstation tracks when an item has been delivered is there a way to capture this update from a webhook? I know it can send delivery notifications via email but I am looking to automate something el...
Allow automation rules to be created based upon "New" criteria.
Since Shipstation saves records of customer information, it would be great if we were able to create automation rules based upon if a customer is "New" and does not have an existing customer record.
Package Type Default - Multiple Carriers
Wondering if anyone has tried to or found a way to set an automation of package type, without forcing a service type. We offer 2 different carrier services that we allow our customers to choose from, but the packaging type for some of our items are t...
Resolved! Printing labels in batches in order of sku
I'm relatively new to shipstation. The company that I just onboarded with likes to print labels/packing lists in batches of 60 then pass them out warehouse workers to pull. When I create a batch of 60, I sort by sku, but when I print the order of the...
Small business looking to make inventory management easier!
Hello, we are a small business (5 employees) north of Detroit MI.We sell on eBay, Amazon, and our own website. We are having some growing pains, mostly with inventory managementWe currently use 3 programs:ShipStation for shipping. Sage50 for inventor...
Inventory Management
Does anyone have experience/recommendations for using barcode scanners with ShipStation for inventory management?
How do I change the order of label printing?
I would like to change the order my packing slips and label print. Currently it’s printing label than packing slip. I would like for it to print packing slip than label. not sure if anyone else has seen this issue but there was a check box to switch ...
Generic Non-carrier shipping label
Hi all, Not sure if this has been discussed in the past (cant seem to find any thread on it). We ship some of our very small items domestically on regular express post - is there a way we can use shipstation to generate a non-carrier adress label for...
Google Data Studio
Is there a way to connect shipStation insights or reports to Google Data Studio?
DSR (Data Subject Request)
I'm curious if anyone has dealt with request to remove a customer's personal information from their systems in response to GDPR, CCPA or other privacy laws? ShipStation and its APIs don't seem to provide any functionality for this. And especially in ...
Why does it say "Due to my account status" I can't print or purchase shipping labels
I am trying to ship my first orders, but it is not letting me print or purchase shipping labels. I am wondering why this is, and can't find a way to contact customer support. Thank you to anyone with some help.
Amazon Shipping/Seller Central Wonky
Amazon Seller Central has gone wonky on me and won't let me buy shipping. Since I gotta still ship, I'm using Shipstation this morning. BUT I see one order already not updating over to Amazon with the correct tracking. This is going to S T I N K....
Inventory Management
Looking for someone to chat with for 15-20 mins about how they are tracking inventory, sizes, kits ... etc We are having hiccups and would like to learn how others are doing set up Thanks
Frequency of auto refreshes and it's impact on workflow, errors, etc.
Please reevaluate the frequency of store "auto refreshes". This has a much bigger impact when working with international customers. We are working with a customer that, due to the time difference, is updating their orders in Shopify at virtually the ...
FedEx and UPS?
I have been currently using FedEx solely for my larger packages. We use USPS for the smaller ones. My boss wants to not use USPS and add UPS. (I've had mystery charges with UPS in the past, that's why I'm not using them) So my question is, is it cost...
