Strategies & Workflows
Discuss strategies and workflows you use to get ship done!
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Forum Posts

dymo scale

My Ship Station no longer detects the weight from my Dymo scale. I have to manually enter all weights and the fields are very small to enter.

bearhollow by Occasional Contributor
  • 1 replies
  • 0 kudos

Alerts for addresses in Hawaii and Alaska

Hi All, I am not sure if there is a way to create an account alert for addresses in Hawaii or Alaska, but if there is please share!!! Unfortunately Etsy doesn’t allow you to select only lower 48 and every now and again one of those address slips thro...

peter8 by First-timer
  • 1 replies
  • 1 kudos

USPS business rates

Looking for advice on how to get further business postage rates through the USPS. Are discount with is helpful, but we have been told about additional discounts by establishing a business account with USPS. Can't seem to find where on USPS...

API to Google Sheets

I'd love to pull some data from Shipstation using API to google sheets. Is there anyone out there that has been successful and mind tossing over some pointers?

Dee27 by New Contributor
  • 2 replies
  • 5 kudos

Scan to Batch Not Working in Version 3

Hi ShipStation Community, Is anyone else having problems doing batch scans with their scanners after ShipStation upgraded to version 3? The update of version 3 Shipstation is causing a bottleneck in printing shipping labels. All were working in versi...

aloha1 by First-timer
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Re-Sorting Assigned To (Assignee) List

Our company recently moved to V3 (new layout) to find the users in the Assigned To drop-down menu (the actionable button, and the filter) are in no discernable order. The list of users that appears is not in alphabetical order, user add date, the ord...

Combing Orders on V2 vs. V3

When combining our customers orders we find it less time consuming to do so in the V2. This is because when combing orders in V3 after we combine a customers order we are prompted to a pop-up of the customers whole order now that it has been combined...

shannon1 by First-timer
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PayPal USPS Tracking Number Problem

The Issue is back. At least with labels created using I created 8 labels yesterday and all had recycled tracking from the last few months. One as recent as March 3rd less than two weeks ago. They were scanned at the post office...

Shipping labels for customers to print

Hi,I am setting up a store in which I am not selling, rather BUYING products from customers. I would like for them to print a postage label that is pre-paid by me, to send the items once the transaction is complete. Is it possible to achieve this via...

Mudassar by First-timer
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Shipping Rule for FREE shipping

Hi All, I'm brand new and trying to figure out if it is possible to set a shipping rule that will make any order over $100.00 set to FREE SHIPPING. I appreciate your time and assistance in advance!

JodyTS by Rookie
  • 2 replies
  • 1 kudos

Webhook for delivered shipments?

Original post by user Chris and Julie Colotti Since shipstation tracks when an item has been delivered is there a way to capture this update from a webhook? I know it can send delivery notifications via email but I am looking to automate something el...

SarahATX by Moderator
  • 1 replies
  • 2 kudos

Package Type Default - Multiple Carriers

Wondering if anyone has tried to or found a way to set an automation of package type, without forcing a service type. We offer 2 different carrier services that we allow our customers to choose from, but the packaging type for some of our items are t...

tcoyne39 by New Contributor
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Resolved! Printing labels in batches in order of sku

I'm relatively new to shipstation. The company that I just onboarded with likes to print labels/packing lists in batches of 60 then pass them out warehouse workers to pull. When I create a batch of 60, I sort by sku, but when I print the order of the...

dlarimer by New Contributor
  • 2 replies
  • 2 kudos

How do I change the order of label printing?

I would like to change the order my packing slips and label print. Currently it’s printing label than packing slip. I would like for it to print packing slip than label. not sure if anyone else has seen this issue but there was a check box to switch ...

Green by New Contributor
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  • 0 kudos

Generic Non-carrier shipping label

Hi all, Not sure if this has been discussed in the past (cant seem to find any thread on it). We ship some of our very small items domestically on regular express post - is there a way we can use shipstation to generate a non-carrier adress label for...

joebunting by Occasional Contributor
  • 1 replies
  • 0 kudos

DSR (Data Subject Request)

I'm curious if anyone has dealt with request to remove a customer's personal information from their systems in response to GDPR, CCPA or other privacy laws? ShipStation and its APIs don't seem to provide any functionality for this. And especially in ...

sfattahi by First-timer
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  • 0 kudos

Amazon Shipping/Seller Central Wonky

Amazon Seller Central has gone wonky on me and won't let me buy shipping. Since I gotta still ship, I'm using Shipstation this morning. BUT I see one order already not updating over to Amazon with the correct tracking. This is going to S T I N K....

Inventory Management

Looking for someone to chat with for 15-20 mins about how they are tracking inventory, sizes, kits ... etc We are having hiccups and would like to learn how others are doing set up Thanks

a51 by Occasional Contributor
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  • 0 kudos

FedEx and UPS?

I have been currently using FedEx solely for my larger packages. We use USPS for the smaller ones. My boss wants to not use USPS and add UPS. (I've had mystery charges with UPS in the past, that's why I'm not using them) So my question is, is it cost...

JKing by Occasional Contributor
  • 3 replies
  • 3 kudos