Inventory Management
Does anyone have experience/recommendations for using barcode scanners with ShipStation for inventory management?
Forum Posts
How do I change the order of label printing?
I would like to change the order my packing slips and label print. Currently it’s printing label than packing slip. I would like for it to print packing slip than label. not sure if anyone else has seen this issue but there was a check box to switch ...
Generic Non-carrier shipping label
Hi all, Not sure if this has been discussed in the past (cant seem to find any thread on it). We ship some of our very small items domestically on regular express post - is there a way we can use shipstation to generate a non-carrier adress label for...
Google Data Studio
Is there a way to connect shipStation insights or reports to Google Data Studio?
DSR (Data Subject Request)
I'm curious if anyone has dealt with request to remove a customer's personal information from their systems in response to GDPR, CCPA or other privacy laws? ShipStation and its APIs don't seem to provide any functionality for this. And especially in ...
Why does it say "Due to my account status" I can't print or purchase shipping labels
I am trying to ship my first orders, but it is not letting me print or purchase shipping labels. I am wondering why this is, and can't find a way to contact customer support. Thank you to anyone with some help.
Amazon Shipping/Seller Central Wonky
Amazon Seller Central has gone wonky on me and won't let me buy shipping. Since I gotta still ship, I'm using Shipstation this morning. BUT I see one order already not updating over to Amazon with the correct tracking. This is going to S T I N K....
Inventory Management
Looking for someone to chat with for 15-20 mins about how they are tracking inventory, sizes, kits ... etc We are having hiccups and would like to learn how others are doing set up Thanks
Frequency of auto refreshes and it's impact on workflow, errors, etc.
Please reevaluate the frequency of store "auto refreshes". This has a much bigger impact when working with international customers. We are working with a customer that, due to the time difference, is updating their orders in Shopify at virtually the ...
FedEx and UPS?
I have been currently using FedEx solely for my larger packages. We use USPS for the smaller ones. My boss wants to not use USPS and add UPS. (I've had mystery charges with UPS in the past, that's why I'm not using them) So my question is, is it cost...
Shipping Notification Details
Our team is looking to see if there were any features that would show details on when a shipment notification was sent, such as the date and time. Emails are being sent but rather late.My company has a return policy where recipients will have to pay ...
ExceptionMessage":"Object reference not set to an instance of an object" when creating order
Hey there, I am extremely new to using APIs and I'm wondering if someone could provide me hints as to why I'm getting this error. Am I formatting something wrong? I will post my code as well as the error below. Thanks so much for your help!Code: let ...
Customs Forms - Content Descriptions
Currently ShipStation uses the first item's product description for the Content Descriptions on international labels generated. In all other shipping applications I have used we have been able to provide a general description/category of the merchand...
Label show printed, never actually printed out
We have had a consistent problem with ShipStation Connect and not actually printing labels, but showing that they are printed. The most frustrating part of this whole situation is, support just tells me to clear my cache and that's the only solution ...
Inventory/SKU Uploads
Hello ShipStation community, does anyone have any experience uploading inventory/SKU reports? we are setting up a new store and the list is quite large, and looking for feedback, support on based way to approach? lessons learned? anyone available to ...
Printing 1 Packing Slip at a time in Scan to Print..
Hi all, new to the forum but have been using Shipstation for a year or two now. I have a problem that I've really struggled to get around and feel like I've got nowhere so I'm wondering if the community can assist. I'll hopefully be able to articulat...
Automation to spot "Gifts"
Hi, As not all selling channels have a gift flag (and customers don't always tick it if they do). Is there any way that you can compare the Customer Name (taken from billing) to the Recipient Name (who it's for)? I realise that there are a lot of poi...
PRINTING A SKU/CODE ON PARCELFORCE UK ACCOUNT LABEL
Hi all! New here! So apologies if this is a really simple query or on the wrong board. I have a large shipping job, but there are variations to the contents of the boxes. For example; I may have 500 boxes that have a Small Tshirt, 500 a large Tshirt,...
Modify the 'Mark as Shipped' courier drop down list so it doesn't have all the worlds couriers
I will use the 'Others' marked as shipped function for customer pickups and local deliveries. And sometimes I have to manually mark as shipped some items. Like with our automations, we should surely be able to have a way to remove all the world couri...
How to Split Orders orders in bulk?
My company runs mainly on multiple products order. I'm currently having issue creating labels with partial order in BULK!!! I know how to do them individually, but not in bulk. Does it have do with inventory? API? Please help.
Outage 10:20am 8/9
We haven't found a way to get shipstation to work, but if anyone has a work-around let me know! I was able to get through to support with an odd solution so I am hoping that someone is working on it.
Automation rule for optional services
Our customers are able to select an option to add insurance to their shipment and/or add a "rush fee" to have the order processed same day. They import ShipStation orders like this;I tried to set up an automation rule using the text that is where the...
Override import name not always working
I have all of my inventory items set to "override the import name" but it is not always working. About half of my orders are imported with the store name rather than the item name assigned in ShipStation, which is an abbreviation of the store name. T...
New Dropdown Menu Function
Please go back to the prior drop down menu layout for selection of shipping carrier and shipping method when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to m...
Zebra UPS 2844 Just Broke with Windows Updates
Just updated to Windows Latest which includes the bugfix for Microsoft's PrintNightmare issue. The UPS 2844 has always been installed with SeagullScientific Drivers and never had an issue (3 computers are setup this way). After updating windows, the ...
Automation rules not working after New eBay integration
I am posting this as I have found the answer and want to save everyone the frustration. Solution:There are 2 seemingly identical "ebay" storefronts now. So any automation rule that used the marketplace filter and ebay as that marketplace will need to...
Barcodes product SKU in order summaries
I am wondering if shipstation can add the item SKU barcode next to each item in the order summary. Any help would be great!
Product list not sorting correctly
Our sku's are alphabetical and most sort correctly in the products list and on the packing list and pick list. There are a couple items that do not sort correct and I cannot identify the reason. Any thoughts? Here is an example (eptmcs-ssb is out of ...
USPS Label / End of Day / Pickup confusion
A bit of confusion... By default, labels are printed for TODAY. We close today using End Of Day. By default package pickup scheduling for USPS looks at TOMORROW, so none of our packages show up. We have to change the date to TODAY to see the packages...
RMA
Hi guys,I am looking for information on international returns.I am happy with Shipstation over the last 2 years and want to see if any of you have any suggestions on a partner that works for international RMA's. I am mainly looking for a return wareh...
