So I'm printing a batch of labels - I see this warning pop up. The labels are only identified by "Shipment Number" in the alert, but I can find no way to search by shipment number. What am I missing? How and where can I search by Shipment Number? Tha...
It would make finding presets so much easier if there was a search bar in the presets section to where we could just type in a SKU or title of a product instead of endlessly scrolling every time to find the preset we need.
i have created an automatic rule in shipstation for not importing an SKU (let's say: XYZ).Shipstation does not import XYZ orders when its only one SKU in that order. But when there are other SKUs in the order, Shipstation imports them all. i talk to ...
So I have woocommerce for our website and always was frustrated that our packing slips showed the retail price and not the price after a discount was applied. We use a plugin on woocommerce to apply wholesale customers automatic discounts when the pl...
Hey there, I am extremely new to using APIs and I'm wondering if someone could provide me hints as to why I'm getting this error. Am I formatting something wrong? I will post my code as well as the error below. Thanks so much for your help!Code: let ...
Complained about this before then my post disappeared. I was forced to upgrade a tier because I went one package over my tier level?? Not happy. I feel like $20 was just hickjacked from me. Why do the tiers jump from 50 shipments a month to 500?? Mak...
Hello! We have many different product combinations, which results in many different shipping box sizes for our packing department to choose from when preparing shipments. I'm wondering if there's a way for us to help our packing department by showing...
My inquiry involves hopefully finding a solution to enable important “freight-level” functionality between WooCommerce and ShipStation. More particularly, I’m intent on identifying a would-be ideal level of “programming magic” to enable ShipStation t...
Most of our orders come in from our store and are mapped to the carrier USPS Priority mail and the package type is small flat rate. We have two items that cannot ship in a small flat rate because they are a regulated items (resin) and need to be ship...
Hello, we are quoting a an opportunity to ship empty boxes out with a return label for the end user to return a defective part in. The return address will be different than the origin. Also the weight of the return will be different than the empty bo...
Besides doing my own shipping for my store , can I do a pack and ship business with ShipStation for customers that come in to the store?
Been with shipstation for awhile - great - except the lack of customer service. They refuse to call me to help me set up our new workflow/automation which we didn't cover in onboarding because... we were not ready for it. You would think they would w...
We ship food products and cannot accept returns on packages. I've seen "Do Not Return" in the upper right corner of shipping labels from other companies that I've received but I cant figure out how to apply that to ours. Any help would be appreciated
Hi, I'm Ken with Christian Light,We ship educational materials all over the world. Some orders have several hundred different sku's of very similar items that could be grouped under one customs declaration. we did not realize SS had a limit of 100 cu...
Using the on_items_shipped webhook. Sometimes it works, sometimes it dont. Which is pretty convenient. example of the response (by curling the resource url): {"shipments":[],"total":0,"page":1,"pages":0} So, I guess I have to make a cron that just ru...
Hello All, I googled and tried everything to remove the customer's phone number from the 4x6 label and I can't automatically make that happen. I tried AfterShip, ShippingEasy, and EasyShipping, and for the past month, I've been using ShipStation. Eve...
Hello!I create all our orders manually (i.e. we're not integrated with an ecommerce store), and some of the customers to whom we ship regularly have their own UPS or FedEx accounts that we can use for billing. I'm looking for a quick & easy way to cr...
I need to ship out 150 packages via USPS that will be going to different addresses across the United States all weighing in a 2lb's each. Is there an easy and efficient way of doing this in Shipworks?
Is there anyone in the shipstation community that can share what they have done for Custom Fields? I have a couple of ideas where I want to change some things. But have no idea where to start. And maybe I am thinking custom fields is not what I think...
Has anyone noticed lately in the scan and verify after you verify it won't read what the scale has. I tried 2 different computers and 2 different scales. same issues. Is anyone else having the same issue? It was stated yesterday. Never had any issues...
Hi, I realized this was possible a while ago, and have been using it to great effect since that time, but neglected to share this with the community. So, here:In short, shipstation allows you to enter in product weights up to 2 digit precision, and t...
Our woocommerce store has some products that have a core charge. The core charge is applied as an additional fee on the order. However, It looks like shipstation is receiving it as a product which when using scan to verify, it requires us to verify i...
I am new to ship station and am trying to set up a workflow for our operation. Basically, I'd like to have all orders that contain only one item to batch print in the morning leaving only the multi-item orders in the list for our warehouse manager to...
We get 300 of orders per day, and have to manually split certain orders to fit into UPS ground. We have an automation rule that creates a tag automatically for orders that need to be split, then we have to manually go through and split them, which ta...
Hello,Does anyone know how I can find someone to write HTML code? I want to customize my second label. Right now it is a packing list and I need more of a receipt for internal use. ShipStation Help says it can be done, but they don't help with this. ...
We recently received inventory, but it did not get added before shipments were processed. We'd like to still document proper inventory, but I think it might be too late. for example, we received 300 books. They were not added to inventory, but 230 we...
If I choose to insure my shipment with third party insurance like Shipsurance, it generates the label but does not print it. I have to go find the completed shipment in the Shipments section and open it and print it from there. Fix that please.
I have an automation to send the customer an email template when their address can not be validated, but it isn't working. Anyone have suggestions?orders match these criteria: address verified > includes > error and address verified > includes > warn...
Hey, it seems there has been an update today whereby the full extent of the personalisation from orders can only be able to be seen via a pop up window if its long text. This is massively slowing down our workflow as we cannot copy / paste from the p...
I'm pretty sure this started after the last update. I'll try to explain the best I can, so here goes... Previous to a week or so ago. I was able to really take advantage of NOT having to touch the mouse by simply scanning the product bar code, then s...
