Setting a User to Read Only Access Permissions
How do i setup a user with read only access? Also, how do i make sure the read only access user can see all the batches created? Thank you
Forum Posts
Webhook for delivered shipments?
Original post by user Chris and Julie Colotti Since shipstation tracks when an item has been delivered is there a way to capture this update from a webhook? I know it can send delivery notifications via email but I am looking to automate something el...
Allow automation rules to be created based upon "New" criteria.
Since Shipstation saves records of customer information, it would be great if we were able to create automation rules based upon if a customer is "New" and does not have an existing customer record.
Package Type Default - Multiple Carriers
Wondering if anyone has tried to or found a way to set an automation of package type, without forcing a service type. We offer 2 different carrier services that we allow our customers to choose from, but the packaging type for some of our items are t...
Resolved! Printing labels in batches in order of sku
I'm relatively new to shipstation. The company that I just onboarded with likes to print labels/packing lists in batches of 60 then pass them out warehouse workers to pull. When I create a batch of 60, I sort by sku, but when I print the order of the...
Small business looking to make inventory management easier!
Hello, we are a small business (5 employees) north of Detroit MI.We sell on eBay, Amazon, and our own website. We are having some growing pains, mostly with inventory managementWe currently use 3 programs:ShipStation for shipping. Sage50 for inventor...
Inventory Management
Does anyone have experience/recommendations for using barcode scanners with ShipStation for inventory management?
How do I change the order of label printing?
I would like to change the order my packing slips and label print. Currently it’s printing label than packing slip. I would like for it to print packing slip than label. not sure if anyone else has seen this issue but there was a check box to switch ...
Generic Non-carrier shipping label
Hi all, Not sure if this has been discussed in the past (cant seem to find any thread on it). We ship some of our very small items domestically on regular express post - is there a way we can use shipstation to generate a non-carrier adress label for...
Google Data Studio
Is there a way to connect shipStation insights or reports to Google Data Studio?
Why does it say "Due to my account status" I can't print or purchase shipping labels
I am trying to ship my first orders, but it is not letting me print or purchase shipping labels. I am wondering why this is, and can't find a way to contact customer support. Thank you to anyone with some help.
Amazon Shipping/Seller Central Wonky
Amazon Seller Central has gone wonky on me and won't let me buy shipping. Since I gotta still ship, I'm using Shipstation this morning. BUT I see one order already not updating over to Amazon with the correct tracking. This is going to S T I N K....
Inventory Management
Looking for someone to chat with for 15-20 mins about how they are tracking inventory, sizes, kits ... etc We are having hiccups and would like to learn how others are doing set up Thanks
Frequency of auto refreshes and it's impact on workflow, errors, etc.
Please reevaluate the frequency of store "auto refreshes". This has a much bigger impact when working with international customers. We are working with a customer that, due to the time difference, is updating their orders in Shopify at virtually the ...
FedEx and UPS?
I have been currently using FedEx solely for my larger packages. We use USPS for the smaller ones. My boss wants to not use USPS and add UPS. (I've had mystery charges with UPS in the past, that's why I'm not using them) So my question is, is it cost...
Shipping Notification Details
Our team is looking to see if there were any features that would show details on when a shipment notification was sent, such as the date and time. Emails are being sent but rather late.My company has a return policy where recipients will have to pay ...
Customs Forms - Content Descriptions
Currently ShipStation uses the first item's product description for the Content Descriptions on international labels generated. In all other shipping applications I have used we have been able to provide a general description/category of the merchand...
Label show printed, never actually printed out
We have had a consistent problem with ShipStation Connect and not actually printing labels, but showing that they are printed. The most frustrating part of this whole situation is, support just tells me to clear my cache and that's the only solution ...
Inventory/SKU Uploads
Hello ShipStation community, does anyone have any experience uploading inventory/SKU reports? we are setting up a new store and the list is quite large, and looking for feedback, support on based way to approach? lessons learned? anyone available to ...
Printing 1 Packing Slip at a time in Scan to Print..
Hi all, new to the forum but have been using Shipstation for a year or two now. I have a problem that I've really struggled to get around and feel like I've got nowhere so I'm wondering if the community can assist. I'll hopefully be able to articulat...
Automation to spot "Gifts"
Hi, As not all selling channels have a gift flag (and customers don't always tick it if they do). Is there any way that you can compare the Customer Name (taken from billing) to the Recipient Name (who it's for)? I realise that there are a lot of poi...
PRINTING A SKU/CODE ON PARCELFORCE UK ACCOUNT LABEL
Hi all! New here! So apologies if this is a really simple query or on the wrong board. I have a large shipping job, but there are variations to the contents of the boxes. For example; I may have 500 boxes that have a Small Tshirt, 500 a large Tshirt,...
Modify the 'Mark as Shipped' courier drop down list so it doesn't have all the worlds couriers
I will use the 'Others' marked as shipped function for customer pickups and local deliveries. And sometimes I have to manually mark as shipped some items. Like with our automations, we should surely be able to have a way to remove all the world couri...
How to Split Orders orders in bulk?
My company runs mainly on multiple products order. I'm currently having issue creating labels with partial order in BULK!!! I know how to do them individually, but not in bulk. Does it have do with inventory? API? Please help.
Outage 10:20am 8/9
We haven't found a way to get shipstation to work, but if anyone has a work-around let me know! I was able to get through to support with an odd solution so I am hoping that someone is working on it.
Automation rule for optional services
Our customers are able to select an option to add insurance to their shipment and/or add a "rush fee" to have the order processed same day. They import ShipStation orders like this;I tried to set up an automation rule using the text that is where the...
Override import name not always working
I have all of my inventory items set to "override the import name" but it is not always working. About half of my orders are imported with the store name rather than the item name assigned in ShipStation, which is an abbreviation of the store name. T...
New Dropdown Menu Function
Please go back to the prior drop down menu layout for selection of shipping carrier and shipping method when creating a label. The new layout is TOO TALL for each entry and less efficient to navigate. The prior menu was clearer, quick and easier to m...
Zebra UPS 2844 Just Broke with Windows Updates
Just updated to Windows Latest which includes the bugfix for Microsoft's PrintNightmare issue. The UPS 2844 has always been installed with SeagullScientific Drivers and never had an issue (3 computers are setup this way). After updating windows, the ...
Automation rules not working after New eBay integration
I am posting this as I have found the answer and want to save everyone the frustration. Solution:There are 2 seemingly identical "ebay" storefronts now. So any automation rule that used the marketplace filter and ebay as that marketplace will need to...
