Strategies & Workflows
Discuss strategies and workflows you use to get ship done!
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Forum Posts

Batch label

I am new to ship station and am trying to set up a workflow for our operation. Basically, I'd like to have all orders that contain only one item to batch print in the morning leaving only the multi-item orders in the list for our warehouse manager to...

windowfilm by Occasional Contributor
  • 811 Views
  • 1 replies
  • 0 kudos

Automatically Split Order Please!

We get 300 of orders per day, and have to manually split certain orders to fit into UPS ground. We have an automation rule that creates a tag automatically for orders that need to be split, then we have to manually go through and split them, which ta...

JackShia by New Contributor
  • 2931 Views
  • 7 replies
  • 2 kudos

HTML codling

Hello,Does anyone know how I can find someone to write HTML code? I want to customize my second label. Right now it is a packing list and I need more of a receipt for internal use. ShipStation Help says it can be done, but they don't help with this. ...

Adding inventory after shipments

We recently received inventory, but it did not get added before shipments were processed. We'd like to still document proper inventory, but I think it might be too late. for example, we received 300 books. They were not added to inventory, but 230 we...

cphipps by New Contributor
  • 794 Views
  • 1 replies
  • 0 kudos

Printing bug when using insurance

If I choose to insure my shipment with third party insurance like Shipsurance, it generates the label but does not print it. I have to go find the completed shipment in the Shipments section and open it and print it from there. Fix that please.

automation for incorrect address

I have an automation to send the customer an email template when their address can not be validated, but it isn't working. Anyone have suggestions?orders match these criteria: address verified > includes > error and address verified > includes > warn...

danicaE by New Contributor
  • 2609 Views
  • 5 replies
  • 2 kudos

New Update - Personalisation Pop Up Box

Hey, it seems there has been an update today whereby the full extent of the personalisation from orders can only be able to be seen via a pop up window if its long text. This is massively slowing down our workflow as we cannot copy / paste from the p...

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Cursor focus after scan

I'm pretty sure this started after the last update. I'll try to explain the best I can, so here goes... Previous to a week or so ago. I was able to really take advantage of NOT having to touch the mouse by simply scanning the product bar code, then s...

Auto Print Packing Slip

Hi All! Just wanting to know if the ability to Autoprint packing slips after printing a label is something that is in the works? Thanks

Shaun1 by First-timer
  • 2118 Views
  • 1 replies
  • 3 kudos

Order Page Not Loading

When trying to log into Shipstation (https://ship9.shipstation.com/ & https://ss.shipstation.com) it is constantly in a refresh state and not able to be used.I have tried in incognito mode and different browsers, but it is still not working.

Starting from scratch

Hi, all! I am quite literally starting from scratch creating an e-comm store, having only ever worked brick and mortar. I have the first few brands I'm trying to soft launch on my site, but have such a wide variety of items in inventory (size and wei...

bharris by First-timer
  • 557 Views
  • 0 replies
  • 0 kudos

Show me your shipping set-ups!

I am looking to over haul my shipping stations and maximize my space and efficiency. I want to use scan to verify in my work flow- does anyone love their set up and are willing to share a picture/ explanation of how you have it set up? Thanks in adva...

Verify to scan and print

For the verify step...Where do I generate a SKU barcode (to add to the physical product) that I can scan to verify the correct product is being picked correctly?

dans1 by First-timer
  • 1249 Views
  • 2 replies
  • 0 kudos

dymo scale

My Ship Station no longer detects the weight from my Dymo scale. I have to manually enter all weights and the fields are very small to enter.

bearhollow by Occasional Contributor
  • 836 Views
  • 1 replies
  • 0 kudos

Alerts for addresses in Hawaii and Alaska

Hi All, I am not sure if there is a way to create an account alert for addresses in Hawaii or Alaska, but if there is please share!!! Unfortunately Etsy doesn’t allow you to select only lower 48 and every now and again one of those address slips thro...

peter8 by First-timer
  • 767 Views
  • 1 replies
  • 1 kudos

USPS business rates

Looking for advice on how to get further business postage rates through the USPS. Are discount with Stamps.com is helpful, but we have been told about additional discounts by establishing a business account with USPS. Can't seem to find where on USPS...

API to Google Sheets

I'd love to pull some data from Shipstation using API to google sheets. Is there anyone out there that has been successful and mind tossing over some pointers?

Dee27 by New Contributor
  • 2013 Views
  • 2 replies
  • 5 kudos

Scan to Batch Not Working in Version 3

Hi ShipStation Community, Is anyone else having problems doing batch scans with their scanners after ShipStation upgraded to version 3? The update of version 3 Shipstation is causing a bottleneck in printing shipping labels. All were working in versi...

aloha1 by First-timer
  • 597 Views
  • 0 replies
  • 0 kudos

Re-Sorting Assigned To (Assignee) List

Our company recently moved to V3 (new layout) to find the users in the Assigned To drop-down menu (the actionable button, and the filter) are in no discernable order. The list of users that appears is not in alphabetical order, user add date, the ord...

Combing Orders on V2 vs. V3

When combining our customers orders we find it less time consuming to do so in the V2. This is because when combing orders in V3 after we combine a customers order we are prompted to a pop-up of the customers whole order now that it has been combined...

shannon1 by First-timer
  • 776 Views
  • 0 replies
  • 0 kudos

PayPal USPS Tracking Number Problem

The Issue is back. At least with labels created using paypal.shipstaion.com. I created 8 labels yesterday and all had recycled tracking from the last few months. One as recent as March 3rd less than two weeks ago. They were scanned at the post office...

Shipping labels for customers to print

Hi,I am setting up a store in which I am not selling, rather BUYING products from customers. I would like for them to print a postage label that is pre-paid by me, to send the items once the transaction is complete. Is it possible to achieve this via...

Mudassar by New Contributor
  • 1452 Views
  • 1 replies
  • 0 kudos