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Don't want to import specific products orders

Sam09
First-timer

i have created an automatic rule in shipstation for not importing an SKU (let's say: XYZ).
Shipstation does not import XYZ orders when its only one SKU in that order. But when there are other SKUs in the order, Shipstation imports them all. 


i talk to support and here is their response: No automation can only keep one SKU from importing we have no way to target just one SKU when there are others on the order it can only be done when its the only SKU on the order.

 

is there any way we can restrict specific products order not to import in Shipstation even if it's 1 SKU or multiple SKU in that order? 

1 REPLY 1

Free6000
New Contributor

That's crazy - I need to do this too. Have you found any workarounds?