ShipStation Features
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Mobile App Disaster

You all have to get your act together and allow users to log in to the mobile app without first logging in via a browser. Most of the time, even after logging in via a browser, it still will not let users log in to the mobile app. I usually just get ...

Max16 by First-timer
  • 1137 Views
  • 23 replies
  • 61 kudos

Pissed about API v2 Pricing

I just want to comment at how disappointing Shipstation has been, as a monopolistic company. Users dealt with YEARS of having subpar features (ie: 6 years for a toggle to hide left sidebar) and waiting YEARS for feature improvements (ie: 8 years for ...

teamLA by Contributor
  • 1265 Views
  • 9 replies
  • 28 kudos

re: No Ship Station Intergration with Go Highlevel

GM, I recently upgraded my product line and workflows with GoHighlevel. However, I see that you all are not integrated with them. The only one supported is Shippo. This is unfortunate since I've been with you all for 1over 7 years. Is there any way y...

Rubbieg by First-timer
  • 48 Views
  • 1 replies
  • 0 kudos

FEATURE REQUEST - Option to disable 2FA

Am I the only one who thinks it's absurd that 2FA isn't an opt-in feature? We have workstations with their own Shipstation logins across several locations, but only managers typically have access to the emails addresses associated with those logins. ...

Re: Update Already Imported Orders

Hi!We use shipstation mainly to ship orders that have the same items in all of them, but still use Shopify admin to fulfill orders with multiple items. Is it possible to have Shipstation close orders that are already fulfilled on Shopify when we refr...

elmir by New Contributor
  • 71 Views
  • 1 replies
  • 0 kudos

Box Dimension Specific to Carrier

Wondering if there will ever be an option for box dimensions on the "if" section of an automation formula. Where I work, we are wanting to create a formula that takes a certain box size and places it under a specific shipping carrier. For example, if...

Shipstation Address Validation Wrong

I recently had this happen 3 times with shipstation. The shopify order imports with the correct address, but once in shipstation it auto validates it and switches it to a "validated" address but the address is totally wrong. I've had 3 customers reac...

Mobile App

Hey! My team has been using Shipstation through the web browser since September of last year (2024) on our regular computers. I am in charge of new sorts of automation and production management, along with process development for reference.I have rec...

Cmanley by First-timer
  • 64 Views
  • 1 replies
  • 0 kudos

Bulk Inventory Warehouse Location creation

I am in the process of setting up my warehouse on Shipstation and have over thousands of locations to set up, all which needs to be done manually, one by one. A great feature to have would be to allow bulk csv upload of the warehouse locations, which...

maypaperco by Occasional Contributor
  • 774 Views
  • 1 replies
  • 0 kudos

Shipstation authentication issues and constant logout

Shipstation as of January 1 2025 has turned on specific security profiles that require email auth codes. Here are my very serious issues. Great that you are trying to keep us secure, not great that you don't give us options to fix auth issues ourselv...

Karjames by First-timer
  • 652 Views
  • 11 replies
  • 3 kudos

show rate calculator

It seems that shipstation has changed a few things and now my barcode for show rate calculator no longer works. The icon of the calculator has changed to a button that says browse rates, and there is no barcode for that...In addition to this I would ...

biocorp1 by New Contributor
  • 57 Views
  • 0 replies
  • 0 kudos

You Broke the Mobil App

We’ve been using ShipStation for years. Probably seven years or so now. You’ve changed your login procedure and you’ve essentially broken the mobile app for phone. We use it constantly all day long, or I should say we used to. We’re not always standi...

Shipstation Connect Unstable

Recently I've been losing connection with SS connection or losing the devices saved to certain functions. At least once a day I have to re-select the label and forms printers.

birdsafe by Contributor
  • 5992 Views
  • 11 replies
  • 5 kudos

Pick List Order Number Barcode

Is there a way to add the barcode found on Packing Slips to the Pick List? Our workflow starts with a pick sheet / pick list.We are making the switch to ShipStation, but we need to print a packing slip in order to scan the order barcode?The only thin...

ChrisCross by Occasional Contributor
  • 4575 Views
  • 5 replies
  • 3 kudos

can't purchase postage

 when in the purchase postage dialogue after hitting "create + print label" clicking the "continue" button does nothing. it does not purchase postage or trigger any other action as it usually does. the last time it worked, i purchased postage and bur...

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AMLJ by New Contributor
  • 6634 Views
  • 12 replies
  • 0 kudos

Third Party

Why is there no Third-Party shipping option in the drop down menu where we can input a customers account for billing an order? This seems like a very standard option. The whole point of using Shipstation is to streamline shipping and not have to go t...

App is constantly locking me out

The app started locking me out at random times . Then requiring me to log in with a browser and go thru 2 factor authentication. I contacted support but go no answers. Does anyone have a fix?

xsvn2o by First-timer
  • 229 Views
  • 4 replies
  • 2 kudos

Add New Automation Rule

An automation rule that would automatically add in shipping cost to the total paid value would be most helpful. Right now I have to do this manually for every order that has a shipping charge.

DMVGames by First-timer
  • 232 Views
  • 1 replies
  • 0 kudos

Movable "Custom views"

Please make it so that "Custom views" can be rearranged. Right now, when you create a new view, it is placed on the far right and there is no way to rearrange them, without deleting them all and starting over.

PWS by Occasional Contributor
  • 90 Views
  • 1 replies
  • 0 kudos