You all have to get your act together and allow users to log in to the mobile app without first logging in via a browser. Most of the time, even after logging in via a browser, it still will not let users log in to the mobile app. I usually just get ...
We are considering using ShipStation but have a question about inventory management. Does Shipstation have parent/child functionality with their inventory management? We price discriminate our products based on the channel (wholesale vs. retail, etc)...
We just started using Rate Shopper and it is a huge time saver for our multple UPS accounts. However, there are still areas it is severely lacking any time savings at all.The Fedex One Rate program allows you to ship for a low flat rate that is often...
Heads up: Gold Level subscriptions will be the new *minimum* for ShipStation API access beginning May '25. This disproportionate fee increase nearly triples our monthly costs, and zero the Gold level "benefits" are of use or of interest to us. Diffic...
Hello,There needs to be a variable to call on our custom packing slips that can reference back to the bundle SKU that each component is from. The order page lists this bundle sku no problem - I want a way to call it for my packing slips.Also the imag...
I am new here and learning now to get my Wix store integrated with Shipstation.Wondering if people have some thoughts on how to implement this...My Wix Store has an item Product A that can be purchased. Product A has to be shipped as two items - Box ...
So in V2, if a customer wanted to change their shipping address and our sales team updated it in Shopify and I ran a manual update/refresh in ShipStation, the address would update from Shopify. I just noticed that V3 is no longer doing this. Has anyo...
I would like an option to allow me to arrange shipping presets in any order that I like.Right now, shipping presets are ordered from oldest to newest from top to down. To order it how you want, you would have to delete the preset list and start over....
I purchase shipping from multiple carriers and services. I would like to have shipping services and methods be quoted at the same time. That way I can cut down on time spent having to click individual quotes for 'UPS Ground' shipping on three differe...
Please rethink how 2FA is done. Remote work stations do not have access to emails, and are therefore disrupted. Surely there is a better way?
We use shopify for our website and we do a lot of wholesale. We are having issues with sending out orders on a net 7 or 14 terms. Ship station will not allow us to ship a product without payments. I found this old blog post from 8 years ago and see a...
I'm writing to provide feedback on the recent changes to ShipStation's login procedures. While I understand and appreciate the need for improved security and multi-factor authentication, the current implementation has some pain points for us. Here ar...
Edit Ship From address to create a domestic return label. International returns are not yet supported. would be cool if this was a supported feature
Shipstation requires two factor authentication every day and sometimes multiple times per day. I would like the ability to opt out of 2fa.Another issue is verification emails continue to be sent to the previous email address despite the recent change...
Hi ExpertsI cannot see the Packing Slip options under Templates in ShipStation. Can you someone please help. I saw the help center link, but I don't see that particular option. Any clues.https://help.shipstation.com/hc/en-us/articles/360045864131-How...
There is no way to add a full list of Canada Post Postal codes except for 2000 characters which equivalent to 150 postal codes, there are over 800K postal codes There should be a feature to add /upload postal code list, like in Shopify that would all...
I would like to be able to print my packing slips without allocating inventory. I realize it might be nice for some workflows to automate this, but having the option to turn this off and have the inventory allocate at time of shipping would be nice. ...
I am having enormous labor to overwrite to enter each order with an email address before the Create & Print label can be printed. This only happen with " GLS Courier " not on Canada Post, Purolator, Canpar etc..Anyone know how to fix this issue and h...
Great news, ShipStation Community —starting today, ShipStation now accepts Pay by Bank(ACH) as a payment option for purchasing shipping labels! We're excited to offer more flexibility and convenience for your shipping needs. Please enjoy this short v...
I would like to request the implementation of barcode functionality for product bundles. Specifically, when a bundle barcode is scanned using the Scan to Verify feature, the system should automatically verify all individual products contained within ...
when in the purchase postage dialogue after hitting "create + print label" clicking the "continue" button does nothing. it does not purchase postage or trigger any other action as it usually does. the last time it worked, i purchased postage and bur...
I really like the bundle feature. I started using it last year and it has made picking error so much better. There are a couple of things that could be better. First the biggest issue is we sell items that has another item include as one price. When ...
Am I the only one who thinks it's absurd that 2FA isn't an opt-in feature? We have workstations with their own Shipstation logins across several locations, but only managers typically have access to the emails addresses associated with those logins. ...
We use Custom Packages for box dimensions when we ship. However, when we have multipiece shipments and move into the Multi-Package Shipment screen the custom package box dimensions we have created do not populate. We have to type our box dimensions i...
I am needing a developer or someone to help connect a "custom store" from our existing website in ShipStation. Does anyone have experience with this, or have anyone they recommend? ShipStation support said they do not connect customers with developer...
I pay for the silver plan SOLELY to get the custom packing slips. I reported an issue back in NOVEMBER with the custom packing slips intermittently working that still hasn't been solved, and the guy handling the ticket is a complete dismissive jerk.T...
What is the point of the mobile app if you are required to log into a desktop version first?I use the mobile app to check orders while on the go, but if I need to log into my desktop shipstation account each time before using, what is the point? That...
Is the Map Requested Service feature unavailable? I've been trying to map services for a few weeks but keep getting an error message.Thanks!
When i select Orders-Shipped-Other actions and export orders. I can not get cost amount. For some of my orders it gets the value but most of them comes null.
I made no changes to anything I'm doing at all. Added nothing, changed nothing and have been using ShipStation for years. Today, out of no where a segement of orders were all doubled across multiple shops. It looks like it was for a period of time an...
