ShipStation Features

Woocomerce Integration needs Multi-currency asap!

Without multi-currency support I don't know how we can remain shipstation customers, its limiting our international growth.Shipstation please sort this out, it's ridiculous.

barcode scan limit 50 charater does not fit for Australia Post label, please allow more characters

We recently start to use the Au Post tracking label as attached.But noticed when we use scanner to scan and enter into the system, there is an error.Upon checking, we found the issue is Shipstation does not allow more than 50 characters in the tracki...

Difference between New Order and New Items webhooks?

I cannot seem to find a difference between the On New Orders and On New Items webhooks. Both trigger when a new order is imported. You'd think New Items would trigger only if there's a change to an item in an order, but I've observed that making a ch...

Edit History for Notes

Hi all,I find this feature would be quite helpful for us, but it’s currently unavailable. I believe it could be essential for others as well—I’d be surprised if we were the only ones needing it.In our workflow, we frequently add new notes under Note ...

Cant change UPS Ground from a Flat Rate to a "Live" Rate

Cant seem change UPS Ground from a "Flat" to a "Live" Rate. The other UPS options are displaying "live" rates, but Ship station control panel won't allow me to "Save" UPS Ground after I change it to a "Live" rate (the save button is greyed out).. Any...

Add functionality for Shopify exchanges

Please add in support for the new Shopify Exchanges feature.https://help.shopify.com/en/manual/orders/refunds-returns/exchangesWe have been waiting for Shopify to release this for ages and now find it is not compatible with Shipstation - super disapp...

Email Notification Replies

I now understand that Email Notifications are "no-reply". It would be awesome if customers could reply directly to these emails. However, if this is not possible please add a line of text on "https://ship15.shipstation.com/settings/emailtemplates" th...

Hotkey / shortcut for navigating to Scan page

HiThere are hotkeys to navigate to all other pages in shipstation such as Orders, Shipments, etc. But there isn't one to switch to the "Scan" page. This would be useful as the scan to verify function seems to rely on this window being selected first....

Bulk UPS Label Creation Without an Order in ShipStation

Hi ShipStation Team,I hope you're doing well. I wanted to check if there's a way to generate multiple UPS labels in bulk without creating an order. I understand that the Rate Browser allows creating single labels without an order, but currently, ther...

Shipstation Connect - Printing Multiple Packing Slips - Filesize bug

Hi All, Just wondering if anyone else has been seeing this same issue. Seems this is a new bug in Shipstation Connect. When we select multiple packing slips to print, the filesize sent to the printer is massive - and causes issues - I think due to th...

Update 'Deliver By' Date via Shipstation API

Hello, currently using Shipstation, it is possible to update nearly every property related to an order via the API. With the recent addition of being able to set a 'deliver by' date via the Shipstation UI, it would be very beneficial to also be updat...

Displaying all Live Shipping Rates at Checkout BigCommerce and Shipstation

Would like an option to display all the shipping rates rather then displaying the cheapest live shipping rate between Bigcommerce and Shipstation. I have customers who would prefer Ups over Usps as lately the post office hasn't been the best in certa...

Filter by Ship date

Hi all, I would find it very useful if we could filter by the shipped date in the Orders -> Shipped menu. We can already choose this field to show as a column, so please allow us to also filter our table results by this as well. Thank you.

Needed: Store Access Permissions Per User

We definitely need a way to control access to different stores on a per-user basis. One specific instance where this greatly affects us in in regards to our test/development store, where we create and manipulate orders for testing purposes. We have s...

Restricting access to stores

Hi all - We have multiple Shopify stores connected to our ShipStation account. Is there a way to restrict who can see what store? For example, we need person A to see Store 1 only and person B to see Store 2 only, but I want to be able to see Stores ...

UPS Disputes & Shipstation customer service taking WAY too long...

Firstly, if you ship UPS, MAKE SURE you are checking your balances because UPS was charging my account double what i originally paid, after shipping, on almost every package for about a full year before I realized! Go to settings > shipping > carrier...

Label message on USPS Amazon Buy Shipping

Please create feature for Label Message (Sku) on USPS Amazon Buy Shipping.It prints on UPS Amazon Buy Shipping but not USPS Amazon Buy Shipping.

Magento 2.4.4 Shipstation live rates

I am trying to get live rates on my magento 2.4.4 storefront to enable users to select the shipping that would best suite them. As of right now I have done everything in the documentation to enable this feature but its not showing up in my storefront...

Login Verification Method

I appears that new security is requiring an verification code sent by email. A text option needs to be added. The login page is already slow to load. Having to wait for an email does not help.I would also like the option to determine how much time pa...

Creating Label – "Insurance cannot be purchased without an Insured Amount"

Hello everyone,I’m facing an issue when trying to create a shipping label via the POST /labels endpoint. The error message I receive is:"Create Label Error: Insurance cannot be purchased without an Insured Amount."I would like to know which attribute...

Feature Suggestion : Allow the ADDING of products to an order via Automation Rules

Allow the ADDING of products to an order via Automation Rules.Currently, we have a customer who occasionally wants to add a product to all of their shipments (i.e. a catalog or announcement sheet)Currently we have a RULE to TAG all incoming orders fr...

Trying to schedule UPS pickup "No shipments were found for this date."

Trying to schedule UPS pickup "No shipments were found for this date." I have 5 to be picked up.Why am I getting this error?

Bulk Printing Shipping Label Results in "Shipping service not found"

We have been receiving "Shipping service not found" errors when trying to batch label print our orders. Our warehouse managers will usually print 100 labels at a time. A few months back, we would get one or two of these errors a week. But of late, we...

Address Verification seems to be broken /Why address verification overrides the second line?

In the last few months we see an increasing number of packages returned because Address Verification overrides address removing apartment or mailbox numberAddress verification should not override the second line at all.

Automation Rule to Create & Print all awaiting shipment orders

Hi AllI have an integration that imports my orders from another sytem (OrderTime Inventory Management).What I would like to be able to do is create an automation rule that processes these orders automatically as they sit in awaiting shipment status, ...

Allow shipment of unpaid orders

We use shopify for our website and we do a lot of wholesale. We are having issues with sending out orders on a net 7 or 14 terms. Ship station will not allow us to ship a product without payments. I found this old blog post from 8 years ago and see a...

Request for Recurring Pickup Support for FedEx & Canada Post

We would love to see recurring pickup support added for FedEx and Canada Post within ShipStation. Currently, this feature is only available for UPS users in the U.S., which limits flexibility for businesses that rely on multiple carriers.

USPS Scan Forms Not Registering/Updating Pickup Scans

For the past week or so, we have been having issues with our scan forms. We are not new users, using scan forms for ages, and our postal carrier is not a rookie either.We print the form as usual, including all the shipment for USPS for the day. Our p...

Pissed about API v2 Pricing

I just want to comment at how disappointing Shipstation has been, as a monopolistic company. Users dealt with YEARS of having subpar features (ie: 6 years for a toggle to hide left sidebar) and waiting YEARS for feature improvements (ie: 8 years for ...

MailerLite integration

Would be nice to add MailerLite integration to auto create new email subscribers from imported orders. Should work just like the Mailchimp integration.Thanks!